Role & responsibilities
signing up new clients and vendors
Preferred candidate profile
- Identify and empanel new vendors aligned with business strategy: sourcing, outreach, evaluation, onboarding, contracting.
- Develop and nurture relationships with vendor decision-makers (procurement heads, vendor managers, category leads), ensuring a healthy vendor pipeline.
- Drive new business growth by identifying prospective clients and business opportunities, setting up meetings, negotiating, closing deals.
- Map and engage stakeholders (vendors + potential clients) to expand network and build influencing relationships.
- Create and maintain a pipeline of vendor and client opportunities in CRM, prepare forecasts and reports.
- Collaborate with cross-functional teams (procurement, operations, finance, marketing) to ensure vendor onboarding, integration and vendor performance management.
- Monitor vendor performance KPIs (quality, delivery, cost, compliance) and jointly drive improvements.
- Leverage vendor relationships and client networks to generate referrals, co-selling opportunities and strategic partnerships.
- Stay abreast of market/industry trends, competitor vendor landscapes and new supplier/partner models to identify business opportunities.
- Negotiate vendor contracts, terms & conditions, SLAs and ensure vendor compliance with governance.
- Drive vendor-oriented growth campaigns, promotions, incentives or programmes which support business growth.
- Provide regular business growth updates to senior leadership: vendor sign-ups, new revenue from vendor/client engagements, pipeline status, challenges & mitigation.
Key Performance Indicators (KPIs)
- Number of new vendors empanelled per quarter/year.
- Value of new business revenue (from vendors or new clients) achieved.
- Growth in vendor-driven revenue or vendor enabled business.
- Conversion rate of vendor/partner leads to onboarded vendors.
- Number of new client opportunities created via vendor ecosystem or direct outreach.
- Vendor performance metrics (onboarding time, delivery/fulfilment compliance, cost improvements).
- Pipeline coverage and forecast accuracy.
- Growth of strategic vendor/client engagements (e.g., joint initiatives, partnerships) rather than purely transactional.
Required Qualifications & Experience
- Bachelors degree in Business, Commerce, Marketing, Supply Chain, or related field. MBA preferred.
- Minimum [X] years of experience (e.g., 5-10 years) in vendor development / vendor management AND business development / new client acquisition.
- Proven track record of vendor empanelment, vendor onboarding and vendor performance management.
- Demonstrated experience in new business development: acquiring new clients, building pipeline, closing deals.
- Strong networks/connections with vendor circles, vendor relations, procurement or client-stakeholder communities (preferred).
- Excellent communication, negotiation, interpersonal and influencing skills.
- Strong business acumen, strategic thinking and commercial orientation.
- Comfortable working in a fast-paced, growth-oriented environment.
- Proficiency with CRM tools, MS Office (Excel, PowerPoint) and vendor/partner management systems.
- Willingness to travel and meet vendors/clients as needed.
Desired Skills & Attributes
- Ability to build and maintain relationships with vendors, partners, clients at senior levels.
- Strong networking capability and ability to leverage contacts for business growth.
- Self-starter, proactive, resultoriented and able to drive initiatives independently.
- Analytical mindset: able to interpret vendor/client data, market trends and identify growth opportunities.
- Strong negotiation & contract management skills.
- Collaborative approach: able to work across functions (ops, procurement, finance, marketing) seamlessly.
- Strategic outlook: balancing short-term wins with long-term vendor ecosystem building.
- Adaptable and comfortable with ambiguity in growth roles.
What We Offer
- An opportunity to play a pivotal role in scaling our vendor ecosystem and business opportunities.
- Competitive salary + performance / incentive structure tied to vendor sign-ups & new business growth.
- Dynamic work environment with growth potential.
- Exposure to senior leadership, strategic vendor/client engagements and broad business impact.
