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CSR Gurgaon WFO (Hybrid) L1 MNC - Blended Process

CSR Gurgaon WFO (Hybrid) L1 MNC - Blended Process

Digiads Media

2 - 7 years

3 - 6 Lacs

Noida Gurugram

Posted:3 weeks ago| Platform:

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Skills Required

Customer Service Customer Care Customer Relationship CSR Solving Queries Customer Complaints Customer Service Management Voice Process Complaint Handling Customer Management Customer Satisfaction Index Customer Handling

Work Mode

Hybrid

Job Type

Full Time

Job Description

To Apply, Fill the Google Application Form : https://forms.gle/msJdfhiNsAFZXRtCA If you have already filled this form, Please Don't reapply. English Communication is must Educational Qualification - Graduation is must Experience Required - International BPO - 1 Yr + Work Location - Gurgaon Work From Office- Hybrid Mode Roles and Responsibilities Handle customer queries via phone calls, emails, and chats to resolve their concerns in a timely and professional manner. Provide accurate information on products/services to customers through effective communication skills. Manage multiple tasks simultaneously while maintaining high levels of accuracy and efficiency. Escalate complex issues to senior team members or supervisors when necessary. Desired Candidate Profile 2-7 years of experience in BPO industry with expertise in CSR (Customer Service), Customer Care, Customer Handling, Customer Relationship management. Bachelor's degree in Any Specialization (B.A). Strong knowledge of Voice Process, Solving Queries, Customer Management, Complaint Handling, Customer Complaints, Customer Service Management, Customer Satisfaction Index.

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CSR Gurgaon WFO (Hybrid) L1 MNC - Blended Process

Noida, Gurugram

2.0 - 7.0 yrs

INR 3 - 6 Lacs

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Los Angeles

50-100 Employees

19 Jobs

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CSR Gurgaon WFO (Hybrid) L1 MNC - Blended Process

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CSR Gurgaon WFO (Hybrid) L1 MNC - Blended Process

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