Business Development Operations Manager (Staffing Industry)

Role Overview:

We are looking for an energetic and driven Business Development & Operations Manager to support client acquisition, account management, and day-to-day operations of our staffing business. The role is ideal for professionals with a few years of experience in staffing, recruitment, or HR services who are eager to grow into a leadership role while managing both business development and operational responsibilities.

Key Responsibilities:

Business Development & Client Acquisition

• Identify and pursue new client opportunities in staffing and workforce solutions.
• Build strong relationships with HR and business teams of client organizations.
• Support in proposals, pricing discussions, and closure of agreements.

Client & Account Management

• Coordinate with clients to understand manpower requirements and ensure timely delivery.
• Maintain healthy client relationships for repeat business and referrals.
• Handle client escalations and ensure smooth resolution.

Operations Management

• Manage consultant deployment, attendance tracking, and compliance documentation.
• Coordinate with recruitment and payroll teams for onboarding and salary processing.
• Track invoicing and follow up for timely collections.

Team Support & Coordination

• Guide and support recruiters and operations executives in day-to-day tasks.
• Ensure operational processes are followed for efficiency and compliance.

Reporting & Market Awareness

• Maintain MIS reports on business pipeline, deployments, and revenue.
• Keep track of market trends and competitor activities.

Qualifications & Skills:

• Bachelor’s degree in Business Administration, HR, or related field (MBA preferred but not mandatory).
• 3–6 years of experience in staffing / recruitment / HR services.
• Exposure to both client-facing and operational roles preferred.
• Strong communication, negotiation, and relationship-building skills.
• Ability to multitask and deliver under deadlines.
• Proficiency in MS Office; knowledge of ATS/HRMS tools is an advantage.

Compensation:

• Budget: Up to INR 7 LPA (including fixed + performance-linked incentives).