Business Development Manager (BDM)

Business Development Manager – AMC Business – Job Description

Location – Hyderabad

Experience – 5+ Years in Audio Visual Industry (with atleast 2 years AV technical experience preferred)

• Building and adding new Annual maintenance contract-AMC accounts (Audio Visual) for Corporate/Institutional customers across India.
• Excellent understanding of the business and industry, AV services, customers and vendors.
• Expanding the customer base by upselling and cross-selling.
• Track, monitor and review AMC business. Responsible for monthly, quarterly & yearly sales reports.
• Resolving customer complaints quickly and efficiently - Coordinating with the service managers for any service-related issues and addressing it with in the SLA timeframe.
• Resolving service and contract related issues.
• Preparing and managing client data tracker to analyse the existing and future business opportunities, forecasting the AMC revenue pipeline.
• Preparing and sharing presentations, to highlight our business model and value proposition with customers.
• Keeping customers updated on the latest products and services to expand business.
• Acts as key point of contact for incoming RFPs, responsible for preparing quotations and responding to request for proposals.
• Involved in the identification of suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analysing results to serve customers efficiently.
• Understanding key customer individual needs and addressing those.
• Calculating periodic health of key accounts by conducting business review meetings to assure the recurring business.
• Streamlining communication and monitoring the internal team process, this involves coordination with presales team for proposals and designs, AMC agreement documentation, invoicing, PO processing for OEM support, service report analysis, inventory and stock management, monthly/quarterly sales review, SLA (service level agreement) management etc
• Manage contract Inventory Setup, contract renewal Alerts and contract wise services call report.
• Oversee the preparation and renewal of contracts that involve the purchase or sale of goods and services.
• Handle the acquisition, distribution, and store of equipment and supplies.
• Oversee proposal planning and administration of AMC contracts.
• Negotiate terms and conditions, analyse and prepare contracts for the sale or purchase of products and services.
• Communicating and presenting information to customers regarding contracts and scope of work.
• Monitoring contracts and moving forward with close-out, extension or renewal of contracts.
• Coordinate and ensure timelines with Marcom team to develop marketing material for promotion.

Job Types: Full-time, Permanent

Pay: ₹700,000.00 - ₹900,000.00 per year

Benefits:

• Provident Fund

Work Location: In person