Business Development Manager

Company: AdsCrush – Performance Marketing Agency Location: Kalkaji, New Delhi Type: Full-time Salary: Competitive (based on experience) + Performance Incentives Start Date: Immediate 🧩 About AdsCrush We’re a high-performance marketing agency delivering fixed-cost-per-lead Nutra campaigns at scale. Our core values are ownership, discipline, loyalty, and impact. At AdsCrush, we believe in a lean, agile team that works smart and hard – and wins together. 🎯 Role Overview We’re looking for a proactive, trustworthy, and detail-oriented Client Success & Business Development Manager to become the bridge between AdsCrush and our clients. You’ll own everything from onboarding new clients to ensuring timely invoicing, payments, retention, and communication. You’ll be stepping into a role currently handled by the founders — so the expectations are high, but the growth opportunity is immense. If you’re hungry, smart, emotionally intelligent, and looking to grow with a rising performance marketing powerhouse, we’re looking for you. 🛠️ Key Responsibilities Client Onboarding & Relationship Management Welcome new clients, ensure smooth onboarding & kick-off Build long-term trust with clients through regular check-ins Act as the point-of-contact for client feedback, queries, escalations Business Coordination & Communication Coordinate between internal media buying, creative, and tech teams to ensure client deliverables Proactively communicate status updates, results, and next steps Billing & Payment Operations Create & send monthly invoices Follow up on pending payments without being pushy Maintain organized records of transactions and outstanding dues Retention & Growth Identify upsell or cross-sell opportunities within existing accounts Monitor client satisfaction, flag churn risks, and act accordingly ✅ What We’re Looking For Must-Haves: Minimum 1–3 years' experience in a client-facing or BD/account management role Excellent written and spoken English communication Proficiency in using tools like WhatsApp Business, Excel/Google Sheets, Google Drive, and invoicing software Emotionally mature and high on ownership Can handle pressure and communicate with clients respectfully, even during escalations Strong follow-up and documentation skills Ability to speak on behalf of the company like a founder Preferred: Prior experience in a digital marketing agency Knowledge of Meta ads, CPL billing, affiliate networks, or Nutra verticals Experience handling international clients (especially India & UAE-based) 💡 We Love People Who Are Loyal and consistent – not job-hoppers Obsessed with systems and clarity Sharp listeners and clear communicators Proactive and self-managed — don’t need babysitting Highly accountable, no matter what 📈 Growth Path This role is designed to evolve. We want this person to eventually become Head of Client Success and manage a team under them as we grow. Loyalty, trust, and performance will unlock that path. 🤝 Ready to Own It? If you're excited to become the face of AdsCrush for our clients and want to grow alongside a fast-scaling performance marketing agency — apply now by answering the screening questions. Show more Show less