Job
Description
Position: Head – Business Development & Client Servicing Department : Client Services | Location : Delhi | Industry : BTL, Events, Retail Branding, Fabrication Company : 7CS Communication Pvt. Ltd. About the Role We are looking for a dynamic, strategic, and client-focused Head of Business Development & Client Servicing to lead our client engagement and business growth functions. This is a senior leadership role ideal for someone who thrives in a fast-paced BTL (Below-the-Line) marketing environment, has a proven track record in building long-term client relationships, and has experience driving revenue growth through innovative brand solutions. Key ResponsibilitiesClient Relationship Management Serve as the primary point of contact for key clients; manage ongoing relationships and ensure complete client satisfaction. Understand client requirements, take clear briefs, and translate them into actionable creative outputs in coordination with design and execution teams. Oversee project execution to ensure timely delivery, quality assurance, and seamless communication with clients. Ensure timely approvals and follow-ups on deliverables and payments. Business Development Identify and develop new business opportunities across diverse industries in BTL verticals such as Events, Promotions, Retail Branding, Creative Services, POSM, and Fabrication (Kiosks, Retail Units). Generate qualified leads, create and deliver impactful pitches, and convert prospects into long-term clients. Devise strategies to grow revenue from existing accounts through up-selling and cross-selling of agency services. Build strategic alliances and partnerships to support business expansion. Leadership & Strategy Lead and mentor the client servicing and business development team to drive performance, creativity, and operational excellence. Collaborate closely with internal departments – Creative, Design, Production, and Operations – to deliver exceptional brand experiences. Monitor industry trends and competition to identify market shifts and emerging opportunities. Develop sales forecasts, targets, and business reports for management review. Key Skills & Competencies Strong strategic thinking and creative problem-solving skills. Excellent communication, negotiation, and presentation abilities. Proficient in drafting proposals, reports, and business emails. Ability to understand complex client requirements and convert them into executable campaigns. Well-versed in BTL activities, experiential marketing, retail branding, and fabrication. Experience & Qualifications Minimum 7–10 years of experience in BTL marketing, client servicing, or business development. Experience working in a marketing agency or similar setup is preferred. Demonstrated ability to win and manage large-scale accounts and multi-industry clients. Why Join Us? At 7CS Communication Pvt. Ltd. , we take pride in being a strategy-first BTL agency , offering concept-driven, cost-efficient, and reliable marketing solutions. With a motivated and experienced team, we are equipped to handle national-level projects across multiple industries. If you're passionate about growing brands, leading impactful campaigns, and working with marquee clients, this is the opportunity for you. Clients We Work With Some of the brands we’ve proudly served include: Fevicol, JK Tyres, Apollo Tyres, TVS, Bridgestone, Byjus, Max Life Insurance, Godrej, PAYTM, Ferrero India, Britannia, Exide, Berger Paints, Cavin Care, Wavin, Muthoot Finance , and many more. Job Type: Full-time Pay: ₹14,900.84 - ₹68,090.99 per month Benefits: Cell phone reimbursement Leave encashment Schedule: Day shift Language: English (Preferred) Work Location: In person
