Job
Description
1.Sales and Marketing Activities 1.1. Promote the company's existing brands and products to the market, increasing visibility and demand. 1.2. Identify and qualify potential leads, converting them into sales opportunities. 1.3. Deliver presentations, product demonstrations, and proposals to potential customers to showcase products and services. 1.4. Participate in exhibitions, seminars, and other industry events to network and follow up with potential clients. 1.5. Develop and implement innovative sales initiatives, strategies, and programs to target key demographics. 1.6. Establish contact with potential clients through online market research, cold calling, email outreach, networking, online trading portals, and other methods. 2.Lead Generation and Conversion 2.1. Handle and maintain platforms like Indiamart by updating the portal weekly and following up on inquiries daily to convert leads into sales. 2.2. Follow up on inquiries to ensure continuous engagement and move leads through the sales funnel. 2.3. Seek referrals from current clients to expand the sales pipeline and attract new business. 2.4. Handle sample requests from clients, ensuring timely dispatch and appropriate follow-up, and ensure conversion of those samples to final orders. 3.Sales Deal Management 3.1. Finalize and close sales deals, completing all necessary transactions and documentation. 3.2. Prepare and send accurate and timely quotations based on customer requirements. 3.3. Generate proforma invoices (PI) with detailed product specifications, pricing, and payment terms. 3.4. Generate and process sales orders based on confirmed quotations and agreements. 3.5. Coordinate dispatch of materials as per customer logistics and requirements to ensure timely delivery. 4.Customer Relationship Management 4.1. Develop and maintain strong relationships with clients to encourage repeat business and customer loyalty. 4.2. Address and resolve customer complaints promptly with the help of quality department personnel. 4.3 Develop and implement strategies to retain key accounts, enhancing customer loyalty and minimizing churn. 4.4. Resolve customer issues related to product delivery, billing, or product performance in a timely and professional manner. 4.5. Identify product opportunities based on customer feedback and develop new products tailored to their needs. 4.6. In the existing customer base, cross-selling and upselling must be pitched on a regular basis. 5.Sales Documentation and Reporting 5.1. Maintain accurate records of sales activities, customer interactions, transactions, and feedback in ERP systems and required documents. 5.2. Send a daily progress report to management or the Head of the Department. 5.3. Prepare weekly meeting reports to track progress and discuss challenges. 5.4. Maintain accurate records of all quotations, proforma invoices, sales orders, and customer interactions. 6.Payments and Financials 6.1. Ensure customer payments are processed on time and follow up on overdue payments weekly through calls, emails, and WhatsApp. 6.2. Send payment reminder mail on every Tuesday to all Customers whose payment is overdue. 6.2. Generate work orders against the sales order and hand over to the respective production department. 6.3. For new customers billing for the first time, all details in the CRF form must be filled and coordinated with the dispatch and accounts department to ensure a smooth process. 7.Operations Coordination 7.1. Align commitments made to customers with production and dispatch departments and ensure they are documented in written formats such as emails or WhatsApp. 7.2. Continuously monitor pending sales orders and arrange dispatches on or before scheduled times. 7.3. Oversee pre-sales and post-sales activities to ensure the highest level of client satisfaction. 8.Performance and Target Achievement 8.1. Achieve and exceed sales targets as set by management, contributing to company growth. 8.2. Track and report daily sales activities, ensuring transparency and providing insights to management. 8.3. Maintain and expand a customer feedback database to improve products, services, and processes. 9.Miscellaneous Responsibilities 9.1. Maintain and update ISO and ZED documents Weekly. 9.2. Attend team meetings to discuss sales strategies, challenges, and share best practices. 9.3. Provide training to new joinee in sales department. 10.Exhibitions Works 10.1. Ensure the customer master database is up-to-date with accurate and complete information. 10.2. Oversee Pre Exhibition preparation and keep record of items which needs to be required in Exhibition. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Fixed shift Supplemental Pay: Yearly bonus Language: Hindi (Preferred) Work Location: In person Application Deadline: 12/06/2025
