Laundryheap is a fast-growing tech start-up revolutionizing the laundry and dry cleaning industry. We pick up, clean & deliver within 24 hours, with the service currently being available in 14 markets around the globe. After a successful start, we are now ready to grow our young and dynamic team even further and continue our international expansion.We are currently looking for a
Business Development Associate
in our
Partner Operations
division to join our fast-growing team at our office in India.
The Role:
Reporting to the
Compliance Manage
r, the
Business Development Associate
- Partner Operations will be responsible for the growth of our Partner base across all our current and future markets.
Your role will include the following:
- Owning the Partner pipeline funnel across our international markets, from conception through to onboarding execution, including price and contract negotiations
- Keeping up to date with newly onboarded Partners and smoothing out any issues in a timely and professional manner, including crisis and escalation management during the trial period
- Document management, summarizing processes, learning and helping to replicate successful models across international markets
- Creating business model conversion strategies in cities that are scaling and leading these conversions where required
- Suggesting and implementing actions to improve the quality of partnership leads and identifying growth opportunities
- Owning all partner contracts. Ensuring all templates are up-to-date and in line with current laws and operational requirements
- Conduct market research for new and existing markets, including but not limited to price analysis, competitor analysis etc
- Contributing to process structure and development for facility recruitment and onboarding
- Be able to identify new and existing market strategies to improve our service offerings
- Working with internal teams on a series of different projects as required, to improve the overall operations and quality of Partnerships
- Keeping up-to-date and familiar with all departmental operational changes to understand the sourcing requirements.
Requirements:
- Excellent communication and relationship-building skills
- Must be able to conduct remote presentations, discussions and negotiations with international stakeholders
- Strong presentation & negotiation skills, with an understanding of budget restraints
- Experience developing clear pipelines, and channel programmes for partner recruitment processes
- Must be comfortable analyzing large data sets and must possess the ability to express and present clear logical thinking
- Must be able to demonstrate creative thought processes for lead generation
- Must be organized and a self-starter
- Previous experience in a similar role, preferably for a start-up
- Hindi/Urdu/Arabic/Spanish/French language skills preferred
- Ambitious & entrepreneurial
- Hungry for progression & process-driven.
Work Schedule:
- Monday-Friday
- 9-hour shifts (8 working hours + 1-hour break)
- Rotational shift timings, including night shifts
- Office-based role in Bengaluru
Desired, but not essential:
- Experience with Partner acquisition CRMs and/or digital sales
- Exposure to business intelligence platforms such as Data Studio
- Experience in working in different markets internationally, with strong cultural awareness
- 2+ years of experience in a high-growth start-up environment
- Can ideally demonstrate a highly numerate and commercial mindset.
We love to work with ambitious, proactive people who have a can-do attitude and are confident decision-makers. So, if this sounds like you, take this opportunity and apply to join the International Laundryheap Team today!