Business Development Associate - Partner Operations

Laundryheap is a fast-growing tech start-up that is transforming the laundry and dry cleaning industry by offering pick-up, cleaning, and delivery services within 24 hours. Currently operational in 14 markets worldwide, we have experienced a successful beginning and are now prepared to expand our young and dynamic team as well as our international presence. We are seeking a Business Development Associate to join our Partner Operations division at our office in India. Reporting to the Compliance Manager, the Business Development Associate will play a crucial role in expanding our Partner base across current and future markets. Responsibilities: - Managing the Partner pipeline funnel across international markets, from conception to onboarding execution, involving price and contract negotiations - Monitoring newly onboarded Partners and resolving any issues promptly and professionally, including crisis and escalation management during the trial period - Document management, summarizing processes, learning, and replicating successful models across global markets - Developing business model conversion strategies in scaling cities and leading conversions as needed - Proposing and implementing actions to enhance the quality of partnership leads and identifying growth opportunities - Overseeing all partner contracts, ensuring templates are updated and compliant with current laws and operational needs - Conducting market research for new and existing markets, including price and competitor analysis - Contributing to process structure and development for facility recruitment and onboarding - Identifying new strategies for improving service offerings in different markets - Collaborating with internal teams on various projects to enhance overall operations and partnership quality - Staying informed about departmental operational changes to grasp sourcing requirements. Requirements: - Excellent communication and relationship-building skills - Ability to conduct remote presentations, discussions, and negotiations with international stakeholders - Strong presentation and negotiation skills, with budget restraints understanding - Experience in developing clear pipelines and channel programs for partner recruitment processes - Proficiency in analyzing large data sets and presenting logical thinking clearly - Creative thought processes for lead generation - Organized, self-starter with previous experience in a similar role, preferably in a start-up environment - Proficiency in Hindi, Urdu, Arabic, Spanish, or French preferred - Ambitious, entrepreneurial, hungry for progression, and process-driven. Desired Skills: - Experience with Partner acquisition CRMs and digital sales - Exposure to business intelligence platforms like Data Studio - International market experience with strong cultural awareness - 2+ years of experience in a high-growth start-up environment - Highly numerate and commercially minded. We are looking for proactive, ambitious individuals with a can-do attitude and confident decision-making skills. If you believe you are the right fit, seize this opportunity and apply to become a part of the International Laundryheap Team today!,