Business Analyst

Company Introduction:

We provide full stack IoT traceability solution using custom smart labels and ultra-low power devices. We use cutting-edge technologies to enable end to end supply chain digitization. We at the forefront of revolutionising supply chain, warehouse, and inventory management solutions by providing real-time visibility into assets and shipments.

Our dedicated team collaborates closely with the Product team to architect and uphold cutting-edge technologies that power our core platform, customer-facing API’s, and real-time events processing tailored specifically for the challenges in the supply chain industry. We tackle compelling technical hurdles, working with data from our fleet of IoT devices and sensors to provide real-time visibility. We foster a data-centric mindset, ensuring that exceptional ideas are welcomed and considered, regardless of the source.

About the Role:

We are seeking a dynamic and detail-oriented Business Analyst with a strong hold on SaaS products and experience working in Agile environments. The ideal candidate will also have experience as a Scrum Master or Product Owner, with a passion for driving product success through collaboration, analysis, and continuous improvement.

Key Responsibilities:

• Collaborate with product managers, developers, and stakeholders to gather and document business requirements.
• Analyze and translate business needs into functional specifications for SaaS-based solutions.
• Facilitate Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Act as a liaison between technical teams and business units to ensure alignment and clarity.
• Create user stories, acceptance criteria, process flows, and wireframes as needed.
• Support product backlog grooming and prioritization.
• Monitor product performance and user feedback to identify areas for improvement.
• Ensure timely delivery of features and enhancements in line with business goals.

Required Qualifications:

• Minimum 2 years of experience as a Business Analyst in a SaaS product environment.
• Proven experience as a Scrum Master or in a similar Agile role.
• Strong understanding of Agile methodologies (Scrum, Kanban).
• Excellent communication, analytical, and problem-solving skills.
• Proficiency in tools such as JIRA, Confluence, and other Agile project management tools.

Preferred Qualifications:

• CSPO (Certified Scrum Product Owner) certification is a strong plus.
• Experience with data analysis and visualization tools (e.g., Tableau, Power BI).
• Familiarity with UX/UI principles and wireframing tools (e.g., Figma, Balsamiq).
• Good to have experience with supply chain logistics domain.