Business Analyst

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About the Role

Business Analyst

Key Responsibilities

1. Requirements Gathering & Analysis

• Engage stakeholders through workshops, interviews, and meetings to capture business needs.
• Translate business needs into clear functional and technical requirements.
• Document user stories, workflows, and acceptance criteria for implementation teams.

2. Data Analysis & Reporting

• Analyse business data, trends, KPIs, and operational metrics to identify gaps or opportunities.
• Develop dashboards and reports to support decision-making.
• Perform root-cause analysis and provide insights based on data findings.

3. Business Process Optimisation

• Map and evaluate existing business processes to identify inefficiencies.
• Recommend process improvements, automation ideas, and optimisation initiatives.
• Support change management and ensure smooth rollout of new processes or systems.

4. Project Support & Delivery

• Work closely with Project Managers, Product Managers, and Engineering teams.
• Assist in sprint planning, backlog refinement, and user acceptance testing (UAT).
• Track project progress, document updates, and ensure alignment with business objectives.

5. Stakeholder Management & Communication

• Serve as a bridge between technical teams and business users.
• Ensure clear communication, expectation alignment, and timely updates.
• Prepare presentations, requirement documents, and project reports for management.

Requirements

• Bachelor’s degree in Business, Information Systems, Finance, Engineering, or related field.
• 1–4 years of experience as a Business Analyst or similar analytical role.
• Strong analytical skills with proficiency in Excel; knowledge of SQL or BI tools is a plus.
• Ability to translate complex information into clear, structured insights.
• Excellent communication, documentation, and stakeholder management capabilities.
• Experience working in Agile or hybrid project environments is an advantage.

Preferred Skills (Optional)

• Experience with Jira, Confluence, Figma, Power BI, Tableau, or similar tools.
• Understanding of data analysis, process mapping (BPMN), or system integration.
• Knowledge of product development or digital transformation projects.

What We Offer

• Exposure to high-impact business and digital projects.
• A collaborative, growth-oriented working environment.
• Professional development opportunities, workshops, and training.
• Competitive salary and benefits package.