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Business Analyst Intern

Business Analyst Intern

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Technocrats Horizons

0 - 1 years

0 Lacs

hyderābād

Posted:1 day ago| Platform: GlassDoor logo

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Skills Required

drive engagement communication management retention support development analyze reporting crm tracking reports data analysis documentation presentation agile scrum ux saas certifications

Work Mode

On-site

Job Type

Part Time

Job Description

VACANCIES

0.6-1 year

EXPERIENCE

We are looking for a proactive and client-focused Business Analyst to join our team and drive customer engagement and business growth. This role requires strong communication, analytical thinking, and relationship management skills to understand client needs and translate them into impactful solutions. The ideal candidate will be responsible for client relationship management, solution generation, account management, and identifying growth opportunities. This is a critical role that bridges business goals with customer satisfaction, contributing directly to organizational success.

Responsibilities:

Client Relationship Management Build and nurture strong client relationships; serve as a primary point of contact to understand client goals, challenges, and opportunities.

Account Management Manage client accounts and ensure satisfaction and retention through continuous support, regular reviews, and alignment with internal teams.

Solution Generation & Requirement Analysis Conduct sessions with clients and sales teams to gather requirements, define user stories, and propose tailored solutions.

Deal Management & Business Development Identify and drive upsell/cross-sell opportunities, and actively pursue new business through referrals and networking.

Feedback & Improvement Collect and analyze client feedback to improve services and customer experience; provide actionable insights to internal teams.

Reporting & Documentation Maintain updated records in CRM and lead tracking systems; prepare weekly and monthly reports on client activity, revenue impact, and referral outcomes.

Behavior and Character Attributes Required:

Client-Centric Mindset: Prioritizes client satisfaction and builds value-based relationships.

Strategic Thinker: Aligns client goals with company offerings to identify mutually beneficial opportunities.

Analytical: Able to derive insights from feedback, data, and client behavior.

Collaborative: Works effectively across departments to deliver solutions and meet client expectations.

Accountable: Takes ownership of accounts and delivers consistent results.

Effective Communicator: Clearly presents ideas, solutions, and progress updates to clients and internal stakeholders.

Problem-Solver: Navigates client concerns and internal challenges with a solution-first approach.

Must have skills:

In-depth understanding of business analysis techniques and requirement gathering processes

Strong client relationship and account management experience

Ability to translate client needs into actionable user stories and solutions

Excellent documentation, presentation, and proposal creation skills

Good to have Skills:

Exposure to project management methodologies and tools (Agile, Scrum, etc.)

Familiarity with technical stacks and digital solutioning.

Understanding of UX principles and customer journey mapping

Prior experience in SaaS or B2B environments

Education Required

Graduate: B-Tech (Any Stream), BBA/MBA or equivalent in Business, Management, or a related field

Preferred: Certifications in Business Analysis, Client Relations, or Account Management

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Business Analyst Intern