Business Analyst

Job Title: Business Analyst – Fintech (Payments, Banking, Fraud & Risk)

Experience: 5+ Years
Location: Chennai
Employment Type: Full-time

Job Summary:

We are seeking an experienced Business Analyst with strong domain knowledge in Fintech, Payments, Banking, Fraud, and Risk Management to join our dynamic team. The ideal candidate will be responsible for understanding business requirements, analyzing processes, and collaborating with stakeholders to deliver effective technology solutions that align with business goals.

Key Responsibilities:

• Gather, document, and analyze business requirements from stakeholders across banking, payments, fraud, and risk management domains.
• Translate business needs into detailed BRDs, FRDs, and User Stories for technical teams.
• Work closely with product owners, developers, and QA teams to ensure functional requirements are met.
• Conduct gap analysis, process mapping, and workflow design for financial products, payment systems, and fraud detection frameworks.
• Support integration of payment gateways, UPI, wallets, NEFT/RTGS, card processing, and other financial services.
• Collaborate with risk and compliance teams to strengthen fraud detection, AML/KYC, and transaction monitoring processes.
• Coordinate with external banking partners and internal teams for implementation and issue resolution.
• Participate in UAT (User Acceptance Testing) and ensure timely delivery of features.
• Provide analytical insights and recommend process improvements to enhance operational efficiency and reduce fraud risk.

Required Skills & Qualifications:

• Bachelor’s or Master’s degree in Business Administration, Finance, Engineering, or a related field.
• 5+ years of experience as a Business Analyst in the Fintech, Banking, Payments, or Fraud/Risk domains.
• Strong understanding of digital payments, core banking systems, fraud prevention, risk management, APIs, reconciliation, and compliance (RBI/PCI DSS).
• Experience in preparing Use Cases, User Stories, and Wireframes.
• Familiarity with Agile/Scrum methodologies and tools like JIRA, Confluence, or Trello.
• Excellent communication, stakeholder management, and documentation skills.
• Knowledge of data analysis and reporting tools (Excel, SQL, Power BI) is an added advantage.

Preferred Skills:

• Experience with digital lending, KYC/AML processes, financial product workflows, and fraud detection tools.
• Exposure to payment gateway integration, transaction risk scoring, or banking API platforms.
• Certification in CBAP, PMI-PBA, or Agile BA is a plus.

Job Type: Full-time

Pay: ₹371,238.84 - ₹1,446,573.93 per year

Work Location: In person