Bengaluru/Gurgaon India
Insurance Americas Application Solution Center is part of the AXA XL Global Technology responsible for Policy Administration, ERM, HR, Marketing and Communication, Workplace, Legal, Compliance Applications portfolio management. The team builds the overall strategy, performs SDLC, maintenance, support, and performance improvements for all applications. The Business Analyst will bridge the gap between business and IT by being able to communicate effectively with all stakeholders. The Business Analyst will be responsible for supporting an application or multiple applications within the Application Solutions Team. Her/his core responsibilities include eliciting and documenting both business, functional, non-functional and technical requirements, supporting quality assurance testing and UAT, and triaging incoming issues, defects, and enhancement requests. Business Analysts will also support projects that impact the application(s) s/he supports.
What You’ll Be DOING
What will your essential responsibilities include?
- Collect, challenge, facilitate and document business requirements as well as define business specifications and requirements.
- Validate the overall IT solution to ensure alignment to business requirements, review requirements and/or specifications with the development and test teams to ensure understanding.
- Using process, system and business knowledge / experience assess the feasibility & benefits of proposed automations.
- Collaborate with Transformation & Change Delivery process resources to ensure requirements and solution fit into the process flow and do not create gaps and/or breakages.
- Help identify how requirements can help make the process more efficient.
- Build customer centric business analysis services bridging the Application solution team and Business users
You will report to the Business Analyst Lead.
What You Will BRING
We’re looking for someone who has these abilities and skills:
- 12+ years of strong experience in business analysis or related role and Analysis experience in Insurance Pre and Post Bind applications.
- Bachelor’s degree in engineering or a master’s degree in computer science
- Strong knowledge of business analysis methodologies and tools.
- Proficiency in data analysis and visualization tools (e.g., Excel, SQL, Power BI).
- Working with Pre-bind and Post-Bind Insurance applications would be a plus
- Ability to understand general business requirements and implement corresponding technical solutions.
- Strong technical knowledge of all phases of applications systems analysis, including UAT support & oversight.
- Ability to manage ambiguity and create accurate project estimates. Accurately quantifies project specific risks through the project lifecycle.
- Proven planning and organization skills, creating work schedules, prioritizing workload, preparing in advance and setting realistic timescales.
- Ability to work with data and complex systems.
- Significant experience in an insurance or technology field.
- Experience with multiple SDLC methodologies, particularly Agile principles.
- Must have familiarity with Business Analyst methodologies e.g. Use Cases; Business Rule Development; User Interface Specs; Functional Specs; As-Is and To-Be Business Process Analysis.
- Must possess excellent interpersonal skills, strong communication skills (written and verbal), and be team oriented.
- Must be detail conscious, technically motivated, creative and user oriented.
- Able to determine and communicate impacts of system functionality and technical approach on performance, scalability and maintainability.
- Ability to present information in an influencing manner to leadership and all business stakeholders.
- Stakeholder management.
- Adaptable to new/different strategies, programs, technologies, practices, cultures etc. Comfortable with change, able to easily make transitions.
- Excellent verbal and written communication skills.
Who WE Are
AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.Learn more at axaxl.com
What We OFFER
Inclusion
AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential.
It’s about helping one another — and our business — to move forward and succeed.
- Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
- Robust support for Flexible Working Arrangements
- Enhanced family-friendly leave benefits
- Named to the Diversity Best Practices Index
- Signatory to the UK Women in Finance Charter
Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer.
Total Rewards
AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do.We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.
Sustainability
At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.
Our Pillars
- Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We’re committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
- Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
- Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
- AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving.
For more information, please see axaxl.com/sustainability.
