Business Analyst

Job Title:

Location:

Experience:

Business Analyst

You will work closely with clients, subject matter experts, and agile teams to ensure that requirements are translated into effective product features and business solutions.

Key Responsibilities

• Gather, analyze, and clearly articulate business requirements including product functions, features, and behaviors.
• Manage

  product backlogs

  in Agile projects and support development teams with detailed user stories.
• Conduct tests, surveys, and workshops to validate requirements and solutions.
• Collaborate with client’s

  subject matter experts

  and stakeholders to align business needs with system functionalities.
• Prepare project documentation (Project Initiation Document, System Requirements Specification, user stories, etc.).
• Perform

  business process modeling, UI prototyping, and requirements mapping

  .
• Evaluate the implications of changes and support process reengineering initiatives.
• Ensure effective

  customer relations and stakeholder management

  .
• Assist in

  quality assurance

  , decision-making, and problem-solving activities throughout the project lifecycle.

Required Skills & Expertise

• 5–8 years of experience

  as a Business Analyst, preferably in Cargoes Customs, Logistics, Supply Chain, Shipping, or Freight Forwarding.
• Strong knowledge of

  Agile methodology

  and product backlog management.
• Excellent communication, interpersonal, and stakeholder management skills.
• Expertise in requirements gathering, process reengineering, and business analysis.
• Proficiency in

  documentation tools

  (JIRA, Confluence, Draw.io, Visio, Excel, MS Project).
• Strong

  analytical and critical thinking

  with ability to propose process improvements.
• Competence in report writing, presentation, and documentation with great attention to detail.
• Ability to work under pressure with high commitment and strong problem-solving skills.

Preferred Qualifications

• Domain experience in

  Logistics, Shipping, Supply Chain, or Freight Forwarding

  .
• Knowledge of

  requirement management and prototyping tools

  .
• Ability to build

  trusting relationships

  with stakeholders and effectively manage expectations.