Bus & Technology Delivery Specialist

Skill required:

Designation:

Qualifications:

Years of Experience:

About Accenture

What would you do?

• Proven expertise with one or more enterprise LMS platforms (Cornerstone OnDemand, SABA, SuccessFactors, Moodle, Blackboard, etc.).
• Strong functional knowledge of learning workflows, compliance training, and learner analytics.
• Hands-on technical knowledge of LMS standards (SCORM, AICC, xAPI)
• Experience with system integrations (HRIS, SSO, APIs, reporting tools). What are we looking for?
• Manage end-to-end LMS operations, including user management, course creation, catalog management, and reporting.
• Configure learning workflows, permissions, curricula, certifications, and compliance learning paths.
• Maintain data integrity and ensure smooth learner experience across multiple devices.
• Oversee LMS integrations with HRIS, talent systems, content authoring tools, and other enterprise platforms.
• Conduct course deployments and testing (SCORM 1.2/2004, AICC, xAPI).
• Troubleshoot technical issues, perform root cause analysis, and coordinate resolution with vendors/IT teams.
• Partner with Instructional Designers, Developers, and Media Teams to support course deployment and content quality.
• Provide training, guidance, and job aids for administrators and end users.
• Support change management and adoption strategies for new LMS features and upgrades
• Keep abreast of emerging LMS technologies, standards, and best practices.
• Evaluate and implement advanced functionalities (AI, analytics, mobile-first learning).
• Recommend process improvements to align with evolving learning strategies. Roles and Responsibilities:
• In this role you are required to do analysis and solving of moderately complex problems
• May create new solutions, leveraging and, where needed, adapting existing methods and procedures
• The person would require understanding of the strategic direction set by senior management as it relates to team goals
• Primary upward interaction is with direct supervisor
• May interact with peers and/or management levels at a client and/or within Accenture
• Guidance would be provided when determining methods and procedures on new assignments
• Decisions made by you will often impact the team in which they reside
• Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture
• Please note that this role may require you to work in rotational shifts