2196 Branch Operations Jobs - Page 32

Assistant Branch Manager is responsible for ensuring that branch meets and exceeds expectations of business development and operational efficiency. Required Candidate profile Must have graduation or post graduation degree Proven experience as a Manager. Excellent organizational skills and problem solving skills Excellent time and work pressure management skills

Oversee daily branch operations, cash, and account services Ensure compliance with RBI/KYC/AML norms Manage audits and operational risk Handle customer service and grievance resolution Supervise front desk and back-office staff

Role & responsibilities - Develop and maintain relationships with customers Identify existing customers for account upgrades Acquire new customers and enhance relationship value Assist customers with financial transactions and queries Handling of cash receipts and payments and ensuring transactions are carried out within the prescribed TAT without errors Cash balancing and Cash bundling Processing of Retail FX postings / Gold sales/PrePaid Cards Issuance of DD/ MC (within prescribed TAT) Executing of funds transfer/ FD closure / Account Closure Processing of Salary Uploads Custodian for teller box Custodian for cheque drop boxes Lobby Management Queue handling Ensure quality customer service is delivered Escalate irate customers to Teller Auth or BM Recording complaints as per the specified process Resolving all complaints received (self, branch, other units) within the stipulated TATs pertaining to Teller area Ensure error free transactions of receipts & payments. Retail FX transactions processing. Vault Custodian Ensure highest level of customer service. Ensure that outward clearing process is adhered to. ATM custodian identification of counterfeit cash and ensure adherence of process laid down by the bank Generate Sales References for Liability products Generate leads for Credit Cards Penetration of Saving Accounts on non-liability customers Ensure that customers opt for and get facilities of CBDT collections Cross selling Gold Bars Cross selling Forex Plus card and Gift Plus Card Cross sell FX Cash Key Skills - Banking Product Knowledge Planning and Organizing Skills Team Management / Interpersonal Skills Sales and Influencing Skills Communication Knowledge of Competition Awareness of Banking regulations Experience Required Minimum experience in years 1 yr Exposure to banking preferable

Manage daily branch operations and compliance Assist in team management and target achievement Ensure high service standards and resolve escalations Promote digital banking platforms and usage Drive CASA, loans, and third-party product sales

* Build and streamline end-to-end service operations and SOPs * Manage bookings, execution, feedback, and escalations * Train vendors and ensure consistent service quality. *Bring structure and a builder's mindset.

Greetings from Bandhan Bank.. !! Great Opportunity to be part of the fastest growing Bank. Hiring for existing & upcoming branches Job Location: Dwarka Nagar, Srikakulam, Kakinada,Rajahmundry, Visakhapatnam - MVP Colony, Vizianagaram, Amalapuram, Bhimavaram, Eluru, Gajuwaka , Ramachandrapuram, Narasannapeta, Tekkali , Devarapalle, Peddapuram, Rajam, Nidadavole Job Role : 1. Branch Sales Manager 2. Customer Relationship Officer 3. Assistant branch Head 4. Branch Sales Executive 5. Senior sales Executive Title - Branch Sales Manager (Minimum 5 years of Experience in retail banking products & services Serve as an active member of the office customer service team and be held accountable for sales performance Interact with the Branch Manager to further expand existing customer relationships and develop new contacts Make "outside" sales and customer service calls on present and prospective customers within the branch's market area both individually and along with the team. Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities. Job Title - Customer Relationship Officer (Minimum 1 years of experience in sales / cross sell of financial products) Ensure that the customer query are attended to and resolved in an efficient manner and within stipulated Turn Around Time (TAT). Ensure NTB lead generation as per productivity targets provided by the Bank. Deepening of mapped customer portfolio as per benchmarks provided by the Bank. Kindly inform to your colleagues and friends, who is looking for job opportunity in sales role. Kindly refer your friends who is looking for job opportunity. Interview Venue: Visakhapatnam - MVP Colony Eswar Plaza, Ground Floor, Opp: T T D Kalyan mandapam, #1- 83- 20, MVP Double Road, Dist - Visakhapatnam, State - Andhra Pradesh, Pin - 530017 Date: 10-July-2025 Time: 10:00am to 03.00pm

Role & responsibilities Adhere to cash counter timings Cash & Cheque Collections policy premium, Reporting, Lodgments and reconciliation, Bounced Cheque management Petty Cash Management Support Distribution channels in policy issuance Service walk-in customer and attend to their service requirements Service to Sales Generate NB opportunity from walk-in customers and assigned outcall campaigns Customer retention & Lead Generation Preferred candidate profile Graduate 2-3 years of experience in Life Insurance Operations or Banking Operations

• Achieve the Branch Targets. To plan various marketing activities within assigned region. • Champion entire student cycle: Prospecting, Counseling, Admission, Orientation, Support. • Meets the Principals, Coordinators and management Personnel. Required Candidate profile Exp - 8 to 12 years Salary - 12 to 15 lpa Location - Vesu and Varachha, Surat Week off - Rotational Candidate must have Experience in Education Industry Please Call on - 9560477391

Role & responsibilities 1. Will be responsible for daily offline inwards and scanning to push files to HO for issuance. 2. Should have hawk eye for quality check of file with accuracy. 3. Should be able to comply with all underwriting, process and compliance guidelines and their update from time to time. 4. During month end user should be able to expedite in processing cases as per business volumes. 5. All cheque and cash deposition to be done by day end in system daily along with reconciliation. 6. Maintaining daily cash tally and MIS as per process. 7. Should process files and MIS weekly for RMT and send courier to HO. 8. Check daily discrepancy file and inform sales about the same. Collect resolution and send the same to HO for policy issuance. 9. Tracking of cases, pendency and provide its resolution on time to sales. 10. Accepting all cancellation and endorsements with proper Quality check and sending to HO for processing. 11. Provide support to HO teams other than Ops like Admin / IT etc as per need. 12. Processing all add-on request / assignment send by HO or seniors in team. Functional Skills Required 1. Typing Speed 25 wpm 2. Microsoft Office skills (Word, Excel, PowerPoint and Outlook) Intermediate 3. Excellent verbal and Written communication 4. Ability to manage conflicts & reconcile differences 5. Sales handling 6. Have handled Policy Issuance and / or endorsement (non-mandatory but additionally preferable) Perks and benefits Candidate having at least 1-year General insurance experience and GI market exposure Interested Candidates kindly share your resumes on vania.rebello@zurichkotak.com

Role & responsibilities Managing office administration assets and upkeep of the same. Agents Contracting New Business Processing Banking of Initial & Renewal Premium Managing Petty cash & vendor payments Retention of Surrender Requests Execution of all Service Requests - Post Policy Issuance Reverting on customer queries and complaints Maintaining high NPS Scores Life and Health Claims processing Handling compliance issues Audit Rating Preferred candidate profile Graduate / Post-Graduate in any discipline. 2-3 years experience handling front end customer services Knowledge of service quality is required

Role & responsibilities Managing office administration assets and upkeep of the same. Agents Contracting New Business Processing Banking of Initial & Renewal Premium Managing Petty cash & vendor payments Retention of Surrender Requests Execution of all Service Requests - Post Policy Issuance Reverting on customer queries and complaints Maintaining high NPS Scores Life and Health Claims processing Handling compliance issues Audit Rating Preferred candidate profile Graduate / Post-Graduate in any discipline. 2-3 years experience handling front end customer services Knowledge of service quality is required

Roles and Responsibilities Manage key accounts and acquire new ones through effective sales strategies. Develop business relationships with clients to drive revenue growth. Identify opportunities for cross-selling and upselling products/services. Ensure seamless branch operations, including authorization processes. Utilize phone banking, VRM, mobile banking channels to manage client interactions.

About The Department? The (Indian) International Financial Services Centre/s (IFSC) is a Special Economic Zone (SEZ) for financial services (banking, capital market, insurance and other allied services) regulated by the (Indian) International Financial Services Centres Authority (IFSCA). HDFC Re is in the process of establishing an IFSC Insurance Office (IIO), a branch in an unincorporated form at GIFT City, IFSC, India. Through this branch, HDFC Re plans to distribute non-INR denomination insurance products to retail clients across the world. Please visit the website: https://www.hdfclifere.com/ Job Responsibilities Process related: Processing and adherence to TAT, SLA management for all New Business and Policy servicing transactions for HDFC Re IFSC Branch's insurance business First level spoc for handling channel expectations and escalations Demonstrate adequate controls and measures for the transactions executed by the operations unit Tracking and reporting of all deviations noted with superiors and department heads Responsible for productivity tracking and management of team and function in order to operate in a cost-effective manner Metrics Management and controls: Responsible for all functional reporting and MIS management for relevant stakeholders Responsible for performance management of key metrics and operational parameters for the team and the operations unit Stakeholder management: Undertake effective vendor management and ensure adherence to the defined scope of work

Branch Manager Job Description Must look after overall office activities which includes departments like Sales, Business Development, Administration and Branch Operations. Their duties include hiring staff, developing and managing budgets. Setting and achieving the branchs business goals Ensuring the branch runs smoothly and adheres to organizations policies. Nurturing relationships with customers, vendors and the community. Making managerial and financial decisions on behalf of the branch. Note : Required similar exp. with Domestic and International Couriers

Building and managing the Micro Loan Against Property (secured) product. Sourcing loans with a maximum ticket size of ?10 Lakhs. Ensuring the productivity of the branch. Overseeing the collections process within the branch. Managing the Sales Manager and Direct Sales Team (DST). Managing the branch’s Profit and Loss, ensuring profitability Handling DSA (Direct Selling Agents), Connectors, and Open Market Channels. Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion. Ensuring high levels of customer engagement and satisfaction. Maintaining strong relationships with clients. Identifying and pursuing opportunities in the open market to expand the LAP customer base. Planning execution of market promotional activities. QUALIFICATIONS 5+ Years experience in handling secured micro loan against property product. Prior experience in Micro LAP business (2 Lakhs - 10 Lakhs) ticket sizes is mandatory. Have managed a team of 5-10 people. Well-connected and great understanding of local market. Have handled branch setup and branch operations.

Executive Operations assist in Scholarship Process for Undergraduate/ Postgraduate (UG/PG) through scheduling, coordination and documentation. Executive Operations What Lila Poonawalla Foundation can offer you An opportunity to be a part of an esteemed and progressive and purpose driven non-profit organisation. A challenging work environment and ample opportunities for contributing to excellence. A work space for professional learning, growth and for building your career and a value driven culture. A good remuneration and benefits package that includes Provident Fund, Insurance, annual holidays and annual leaves Key Responsibilities: Assist the Manager and team for preparing scholarship process documents of the applicants. Schedule scholarship applicants for the interviews and coordinate the interviews. Follow up with the Scholarship awardees for seeking their academic progress. Maintain and update database / progress reports of scholarship awardees. Work on customized software for recording scholarship awardees progress. Qualification, Skills Competencies: Graduation/Post graduation in any stream. Fresher or upto 1 year experience in administrative function. Good interpersonal, communication presentation skills. Good Knowledge of MS Office skills (Outlook, Word, Excel and PowerPoint). Other requirements: Female candidates only can apply. LPF operates 6 days a week. 2nd 4th Saturdays would be off.

PaisaBuddy is looking for Branch Manager/Team Leader - [Sales - Wheels] to join our dynamic team and embark on a rewarding career journey Direct all operational aspects including distribution operations, customer service, human resources, administration and sales Assess local market conditions and identify current and prospective sales opportunities Develop forecasts, financial objectives and business plans Meet goals and metrics Manage budget and allocate funds appropriately Bring out the best of branchs personnel by providing training, coaching, development and motivation Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs Address customer and employee satisfaction issues promptly Adhere to high ethical standards, and comply with all regulations/applicable laws Network to improve the presence and reputation of the branch and company Stay abreast of competing markets and provide reports on market movement and penetration

Job description Role & responsibilities Maintains the Profit and Loss statement and Balance Sheet for the branch. • Executes the Branch Strategy in line with the overall Branch Banking strategy for the bank. • Sustained revenue generation for the branch through cross sell of TPP, RA and BB products • Liabilities mobilization through CASA portfolio growth in the Branch Catchment Superior and Consistent Customer Service • Ensures Efficient complaint management within specified TATs • Drives high service scores • Conducts customer engagement programs and marketing events • Ensures proper implementation of CRM by the Sales, Relationship & BSD departments and to be reviewed at every interval Strengthening Systems, Controls and Processes • Ensures Upkeep of the Branch and ATM and raises issues if required • Liaises with respective teams for effective and efficient Fraud Management within the cluster • Ensures branch compliance with Banks policies and processes • Ensures timely submission of MIS reports • Ensures safety and security of Bank and customer's assets • Ensures Audit related deliverables both internal and external are met as per the prescribed norms • Ensures Role clarity to employees in the branch and manage attrition Performance Management • Tracks and monitors daily productivity and book movement of the branch • Partners with the HCM Business partner for periodic review of performance of executives in the Branch and identify training needs if required Interested candidates can directly share their resumes with me on my Email ID shalini.gupta@v-konnect.com or WhatsApp Number 9893057024

Job description Role & responsibilities Maintains the Profit and Loss statement and Balance Sheet for the branch. • Executes the Branch Strategy in line with the overall Branch Banking strategy for the bank. • Sustained revenue generation for the branch through cross sell of TPP, RA and BB products • Liabilities mobilization through CASA portfolio growth in the Branch Catchment Superior and Consistent Customer Service • Ensures Efficient complaint management within specified TATs • Drives high service scores • Conducts customer engagement programs and marketing events • Ensures proper implementation of CRM by the Sales, Relationship & BSD departments and to be reviewed at every interval Strengthening Systems, Controls and Processes • Ensures Upkeep of the Branch and ATM and raises issues if required • Liaises with respective teams for effective and efficient Fraud Management within the cluster • Ensures branch compliance with Banks policies and processes • Ensures timely submission of MIS reports • Ensures safety and security of Bank and customer's assets • Ensures Audit related deliverables both internal and external are met as per the prescribed norms • Ensures Role clarity to employees in the branch and manage attrition Performance Management • Tracks and monitors daily productivity and book movement of the branch • Partners with the HCM Business partner for periodic review of performance of executives in the Branch and identify training needs if required Interested candidates can directly share their resumes with me on my Email ID shalini.gupta@v-konnect.com or WhatsApp Number 9893057024

Job description Role & responsibilities Maintains the Profit and Loss statement and Balance Sheet for the branch. • Executes the Branch Strategy in line with the overall Branch Banking strategy for the bank. • Sustained revenue generation for the branch through cross sell of TPP, RA and BB products • Liabilities mobilization through CASA portfolio growth in the Branch Catchment Superior and Consistent Customer Service • Ensures Efficient complaint management within specified TATs • Drives high service scores • Conducts customer engagement programs and marketing events • Ensures proper implementation of CRM by the Sales, Relationship & BSD departments and to be reviewed at every interval Strengthening Systems, Controls and Processes • Ensures Upkeep of the Branch and ATM and raises issues if required • Liaises with respective teams for effective and efficient Fraud Management within the cluster • Ensures branch compliance with Banks policies and processes • Ensures timely submission of MIS reports • Ensures safety and security of Bank and customer's assets • Ensures Audit related deliverables both internal and external are met as per the prescribed norms • Ensures Role clarity to employees in the branch and manage attrition Performance Management • Tracks and monitors daily productivity and book movement of the branch • Partners with the HCM Business partner for periodic review of performance of executives in the Branch and identify training needs if required Interested candidates can directly share their resumes with me on my Email ID shalini.gupta@v-konnect.com or WhatsApp Number 9893057024

PaisaBuddy is looking for Branch Manager/Team Leader - [Sales - Wheels] to join our dynamic team and embark on a rewarding career journey Direct all operational aspects including distribution operations, customer service, human resources, administration and sales Assess local market conditions and identify current and prospective sales opportunities Develop forecasts, financial objectives and business plans Meet goals and metrics Manage budget and allocate funds appropriately Bring out the best of branchs personnel by providing training, coaching, development and motivation Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs Address customer and employee satisfaction issues promptly Adhere to high ethical standards, and comply with all regulations/applicable laws Network to improve the presence and reputation of the branch and company Stay abreast of competing markets and provide reports on market movement and penetration

PaisaBuddy is looking for Branch Manager/Team Leader - [Sales - Wheels] to join our dynamic team and embark on a rewarding career journey Direct all operational aspects including distribution operations, customer service, human resources, administration and sales Assess local market conditions and identify current and prospective sales opportunities Develop forecasts, financial objectives and business plans Meet goals and metrics Manage budget and allocate funds appropriately Bring out the best of branchs personnel by providing training, coaching, development and motivation Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs Address customer and employee satisfaction issues promptly Adhere to high ethical standards, and comply with all regulations/applicable laws Network to improve the presence and reputation of the branch and company Stay abreast of competing markets and provide reports on market movement and penetration

PaisaBuddy is looking for Branch Manager/Team Leader - [Sales - Wheels] to join our dynamic team and embark on a rewarding career journey Direct all operational aspects including distribution operations, customer service, human resources, administration and sales Assess local market conditions and identify current and prospective sales opportunities Develop forecasts, financial objectives and business plans Meet goals and metrics Manage budget and allocate funds appropriately Bring out the best of branchs personnel by providing training, coaching, development and motivation Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs Address customer and employee satisfaction issues promptly Adhere to high ethical standards, and comply with all regulations/applicable laws Network to improve the presence and reputation of the branch and company Stay abreast of competing markets and provide reports on market movement and penetration

PaisaBuddy is looking for Branch Manager/Team Leader - [Sales - Wheels] to join our dynamic team and embark on a rewarding career journey Direct all operational aspects including distribution operations, customer service, human resources, administration and sales Assess local market conditions and identify current and prospective sales opportunities Develop forecasts, financial objectives and business plans Meet goals and metrics Manage budget and allocate funds appropriately Bring out the best of branchs personnel by providing training, coaching, development and motivation Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs Address customer and employee satisfaction issues promptly Adhere to high ethical standards, and comply with all regulations/applicable laws Network to improve the presence and reputation of the branch and company Stay abreast of competing markets and provide reports on market movement and penetration

PaisaBuddy is looking for Branch Manager/Team Leader - [Sales - Wheels] to join our dynamic team and embark on a rewarding career journey Direct all operational aspects including distribution operations, customer service, human resources, administration and sales Assess local market conditions and identify current and prospective sales opportunities Develop forecasts, financial objectives and business plans Meet goals and metrics Manage budget and allocate funds appropriately Bring out the best of branchs personnel by providing training, coaching, development and motivation Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs Address customer and employee satisfaction issues promptly Adhere to high ethical standards, and comply with all regulations/applicable laws Network to improve the presence and reputation of the branch and company Stay abreast of competing markets and provide reports on market movement and penetration