1157 Branch Operations Jobs - Page 31

We are looking for a highly motivated and experienced Relationship Manager to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 1-2 years of experience in the BFSI industry, preferably with a background in sales or relationship management. Roles and Responsibility Develop and maintain strong relationships with existing clients to increase business growth. Identify new business opportunities and generate leads through networking and market research. Conduct client meetings and presentations to promote products and services. Collaborate with internal teams to resolve customer complaints and issues. Achieve monthly and quarterly sales targets by selling bank products and services. Provide excellent customer service to ensure high levels of customer satisfaction. Job Requirements Strong communication and interpersonal skills are essential for building relationships with clients and colleagues. Ability to work in a fast-paced environment and meet sales targets. Knowledge of banking products and services, including savings accounts, loans, and credit cards. Experience in relationship management, sales, or a related field is preferred. Strong problem-solving skills are needed to resolve customer complaints and issues. Ability to work collaboratively as part of a team to achieve common goals.

We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 2-3 years of experience in the BFSI industry, preferably with a background in sales or relationship management. Roles and Responsibility Develop and maintain strong relationships with existing clients to increase business growth. Identify new business opportunities and generate leads through networking and market research. Conduct client meetings and presentations to promote products and services. Collaborate with internal teams to resolve customer complaints and issues. Achieve monthly and quarterly sales targets by selling bank products and services. Provide excellent customer service to ensure high levels of customer satisfaction. Job Requirements Strong communication and interpersonal skills are essential for building relationships with clients and colleagues. Ability to work in a fast-paced environment and meet sales targets. Knowledge of banking products and services, including savings accounts, loans, and credit cards. Experience working in a similar role within the BFSI industry is preferred. Strong problem-solving skills are needed to resolve customer complaints and issues. Ability to work collaboratively as part of a team to achieve common goals.

We are looking for a highly skilled and experienced Receivable Executive to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 1-4 years of experience in the BFSI industry, with expertise in receivables management. Roles and Responsibility Manage and oversee the entire receivables process, ensuring timely payments from customers. Develop and implement effective strategies to minimize bad debts and improve cash flow. Collaborate with internal teams to resolve customer complaints and disputes related to receivables. Analyze and report on receivables performance metrics, providing insights for improvement. Ensure compliance with regulatory requirements and company policies related to receivables. Maintain accurate records and reports of all transactions related to receivables. Job Requirements Strong knowledge of accounting principles and practices, with experience in financial analysis. Excellent communication and interpersonal skills, enabling strong relationships with customers and internal stakeholders. Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously. Proficiency in Microsoft Office applications, particularly Excel, with experience in data analysis and reporting. Strong problem-solving skills, with the ability to think critically and make informed decisions. Experience working in the BFSI industry, preferably in a similar role or organization.

We are looking for a skilled Senior Branch Manager to lead our team in Ahmedabad. The ideal candidate will have 10-19 years of experience in the BFSI industry, preferably with a background in small finance banking. Roles and Responsibility Manage overall branch operations and ensure efficient service delivery. Develop and implement strategies to achieve business objectives and expand customer base. Lead and motivate a team of professionals to meet sales targets and performance goals. Foster strong relationships with customers, colleagues, and stakeholders. Analyze market trends and competitor activity to identify growth opportunities. Ensure compliance with regulatory requirements and internal policies. Job Requirements Proven experience in managing teams and driving business results. Strong knowledge of the BFSI industry, particularly in small finance banking. Excellent leadership, communication, and interpersonal skills. Ability to analyze data and make informed decisions to drive business growth. Strong problem-solving and conflict resolution skills. Experience in developing and implementing strategic plans to achieve business objectives.

We are looking for a skilled professional with 2 to 6 years of experience to join our team as an Assistant Branch Manager - MLAP in Equitas Small Finance Bank Ltd, located in the BFSI industry. Roles and Responsibility Manage and oversee daily branch operations, ensuring efficient service delivery. Develop and implement strategies to enhance customer satisfaction and loyalty. Supervise and guide a team of staff members to achieve business objectives. Analyze market trends and competitor activity to identify growth opportunities. Build and maintain relationships with key stakeholders, including customers and partners. Monitor and control expenses to ensure cost-effectiveness and profitability. Job Requirements Minimum 2 years of experience in a related field, preferably in banking or finance. Strong knowledge of financial products and services, particularly in mortgage loans. Excellent leadership and communication skills, with the ability to motivate teams. Ability to analyze data and make informed decisions to drive business growth. Strong understanding of regulatory requirements and compliance standards. Experience in managing and mentoring a team to achieve business goals.

We are looking for a highly skilled and experienced Branch Manager to lead our retail team in Equitas Small Finance Bank Ltd. The ideal candidate will have 1-4 years of experience in the BFSI industry. Roles and Responsibility Manage and oversee daily branch operations to ensure efficient service delivery. Develop and implement strategies to enhance customer satisfaction and loyalty. Lead, motivate, and train a team of sales professionals to achieve business objectives. Build and maintain strong relationships with customers, colleagues, and stakeholders. Monitor and control expenses to ensure cost-effectiveness and profitability. Foster a culture of excellence and continuous improvement within the team. Job Requirements Proven experience in retail banking or a related field. Strong leadership and management skills with the ability to motivate teams. Excellent communication and interpersonal skills for building strong relationships. Ability to analyze financial data and make informed decisions to drive business growth. Strong problem-solving and decision-making skills to resolve complex issues. Experience in managing budgets and controlling expenses to ensure profitability.

LTFinance is looking for SENIOR ML OFFICER to join our dynamic team and embark on a rewarding career journey Evaluate loan applications and determine the borrower's creditworthiness and ability to repay the loan. Assist clients in understanding loan options and provide guidance throughout the application process. Analyze financial statements, credit reports, and other documentation to make informed lending decisions. Determine loan terms, such as interest rates and repayment schedules, and communicate them to clients. Negotiate loan terms with clients and provide recommendations to management regarding loan approvals and denials. Build relationships with clients and ensure that all loan applications are processed in a timely and efficient manner. Maintain accurate and up-to-date records of all loan applications and related documentation. Ensure compliance with all applicable lending regulations and policies. Continuously monitor loan portfolios and identify opportunities for risk management and improvement. Proficiency in Microsoft Office and loan management software. Strong communication and interpersonal skills.

LTFinance is looking for SENIOR ML OFFICER to join our dynamic team and embark on a rewarding career journey Evaluate loan applications and determine the borrower's creditworthiness and ability to repay the loan. Assist clients in understanding loan options and provide guidance throughout the application process. Analyze financial statements, credit reports, and other documentation to make informed lending decisions. Determine loan terms, such as interest rates and repayment schedules, and communicate them to clients. Negotiate loan terms with clients and provide recommendations to management regarding loan approvals and denials. Build relationships with clients and ensure that all loan applications are processed in a timely and efficient manner. Maintain accurate and up-to-date records of all loan applications and related documentation. Ensure compliance with all applicable lending regulations and policies. Continuously monitor loan portfolios and identify opportunities for risk management and improvement. Proficiency in Microsoft Office and loan management software. Strong communication and interpersonal skills.

LTFinance is looking for BRANCH OPERATIONS MANAGER to join our dynamic team and embark on a rewarding career journey Managing staff who work directly with customers, including hiring, training, and scheduling employees Reviewing sales reports and other business metrics to identify problem areas that need improvement Recommending strategic changes to improve branch performance or implement new products or services Managing staff who handle customer requests for information about products or services offered by the bank Conducting training sessions on topics such as fraud prevention, security awareness, and customer service Overseeing the operations of the branch on a day-to-day basis, including hiring staff and managing finances Monitoring the performance of staff members to ensure they meet goals and adhere to company policies

LTFinance is looking for REGIONAL PROCESS MANAGER to join our dynamic team and embark on a rewarding career journey Set performance goals and targets for the locations under your supervision Monitor the performance of the locations and identify areas for improvement Provide support and guidance to location managers and employees to help them meet performance goals Conduct regular meetings with location managers to discuss performance and address any issues or concerns Develop and implement strategies to improve customer satisfaction and retention Develop and implement policies and procedures to ensure compliance with company standards Manage the budget for the region and ensure that all locations are operating within financial targets Develop and maintain relationships with key stakeholders, including customers, vendors, and local government officials Lead and manage a team of location managers and employees

LTFinance is looking for BRANCH SUPPORT OFFICER to join our dynamic team and embark on a rewarding career journey Provide administrative and operational support to branch staff, ensuring smooth day-to-day functions. Assist in handling customer queries, resolving issues efficiently to maintain high service standards. Coordinate with internal departments for timely execution of branch activities and compliance requirements. Prepare and manage reports related to branch performance, sales tracking, and operational metrics. Support the implementation of company policies and ensure adherence to regulatory guidelines. Manage documentation, maintain accurate records, and facilitate audits as needed. Assist in training new employees on branch procedures, systems, and customer service protocols. Contribute to process improvements, identifying areas for efficiency enhancements within branch operations.

LTFinance is looking for BRANCH SUPPORT EXECUTIVE to join our dynamic team and embark on a rewarding career journey Provide administrative and operational support to branch staff, ensuring smooth day-to-day functions. Assist in handling customer queries, resolving issues efficiently to maintain high service standards. Coordinate with internal departments for timely execution of branch activities and compliance requirements. Prepare and manage reports related to branch performance, sales tracking, and operational metrics. Support the implementation of company policies and ensure adherence to regulatory guidelines. Manage documentation, maintain accurate records, and facilitate audits as needed. Assist in training new employees on branch procedures, systems, and customer service protocols. Contribute to process improvements, identifying areas for efficiency enhancements within branch operations.

LTFinance is looking for BRANCH SUPPORT EXECUTIVE to join our dynamic team and embark on a rewarding career journey Provide administrative and operational support to branch staff, ensuring smooth day-to-day functions. Assist in handling customer queries, resolving issues efficiently to maintain high service standards. Coordinate with internal departments for timely execution of branch activities and compliance requirements. Prepare and manage reports related to branch performance, sales tracking, and operational metrics. Support the implementation of company policies and ensure adherence to regulatory guidelines. Manage documentation, maintain accurate records, and facilitate audits as needed. Assist in training new employees on branch procedures, systems, and customer service protocols. Contribute to process improvements, identifying areas for efficiency enhancements within branch operations.

LTFinance is looking for BRANCH SUPPORT EXECUTIVE to join our dynamic team and embark on a rewarding career journey Provide administrative and operational support to branch staff, ensuring smooth day-to-day functions. Assist in handling customer queries, resolving issues efficiently to maintain high service standards. Coordinate with internal departments for timely execution of branch activities and compliance requirements. Prepare and manage reports related to branch performance, sales tracking, and operational metrics. Support the implementation of company policies and ensure adherence to regulatory guidelines. Manage documentation, maintain accurate records, and facilitate audits as needed. Assist in training new employees on branch procedures, systems, and customer service protocols. Contribute to process improvements, identifying areas for efficiency enhancements within branch operations.

LTFinance is looking for BRANCH SUPPORT EXECUTIVE to join our dynamic team and embark on a rewarding career journey Provide administrative and operational support to branch staff, ensuring smooth day-to-day functions. Assist in handling customer queries, resolving issues efficiently to maintain high service standards. Coordinate with internal departments for timely execution of branch activities and compliance requirements. Prepare and manage reports related to branch performance, sales tracking, and operational metrics. Support the implementation of company policies and ensure adherence to regulatory guidelines. Manage documentation, maintain accurate records, and facilitate audits as needed. Assist in training new employees on branch procedures, systems, and customer service protocols. Contribute to process improvements, identifying areas for efficiency enhancements within branch operations.

LTFinance is looking for BRANCH SUPPORT EXECUTIVE to join our dynamic team and embark on a rewarding career journey Provide administrative and operational support to branch staff, ensuring smooth day-to-day functions. Assist in handling customer queries, resolving issues efficiently to maintain high service standards. Coordinate with internal departments for timely execution of branch activities and compliance requirements. Prepare and manage reports related to branch performance, sales tracking, and operational metrics. Support the implementation of company policies and ensure adherence to regulatory guidelines. Manage documentation, maintain accurate records, and facilitate audits as needed. Assist in training new employees on branch procedures, systems, and customer service protocols. Contribute to process improvements, identifying areas for efficiency enhancements within branch operations.

Job Location : All chhattisgarh Key Responsibilities: Customer Relationship Management: BROs build and maintain strong relationships with both existing and new customers. Sales and Cross-selling: They are responsible for generating new leads, cross-selling bank products and services, and achieving sales targets. Customer Service: BROs provide prompt and efficient service to customers, addressing their queries and resolving issues. Product Knowledge: They need to be knowledgeable about various banking products, including loans, investments, insurance, and other financial services. Compliance: BROs are responsible for adhering to all banking regulations and guidelines. Training and Development: They are expected to stay updated on new products, services, and banking regulations through continuous training and development. CRM Management: Daily entry of interactions with customers in the bank's CRM system is a key responsibility. Referral Generation: BROs are tasked with generating referrals for new customers. Key Skills: Communication: Excellent communication skills are crucial for interacting with customers and building relationships. Sales and Persuasion: The ability to effectively sell bank products and persuade customers to adopt new services is essential. Customer Service: A customer-centric approach and the ability to provide excellent service are vital. Analytical Skills: Analyzing customer needs and suggesting appropriate financial solutions is a key skill. Relationship-Building: The ability to build and maintain strong relationships with customers is crucial for success. Time Management: Meeting deadlines and managing multiple tasks efficiently is important. Problem-Solving: BROs need to be able to identify and resolve customer issues effectively.

Role & responsibilities Formulate & implement Branch strategy linked with Hub strategy Directly accountable for planning and organizing branch operations Ensure proper start-up of new assignments Manage guard sourcing in terms of scouting, referrals and walk-ins Ensure proper deployment, rostering & attendance of guards Ensure proper supervision, patrolling & review in terms of day & night checks Conduct security audits of large assignments periodically Forecast, procure and distribute uniforms and office equipment under clearance from the respective Hub Heads Maintain consistent, complaint free, high quality service levels Support and facilitate implementation of corporate projects Ensure achievement of branch profitability targets Ensure achievement of branch revenue targets Ensure achievement of financial targets of the branch including collections and price increase Accountable for growth and retention of Key and Core Accounts Conduct receivables analysis and initiate cancellation of non-paying clients Monitor and control expenditure and overheads of the branch Ensure proper maintenance of accounts of the branch Ensure timely & accurate submission of monthly MIS to Hub Recommend approval of bills for direct reporting staff Reconcile man hours, paid vs. bills outstanding based on actuals Strive to understand customers needs and deliver the right/customized solutions Build effective customer relationships, ensure customer satisfaction and promote companys image Conduct all surveys and client requested security audits Ensure satisfaction and retention of existing clients Regular meeting with clients for performance feedback Reviewing client feedback and developing solutions to improve service delivery quality and create customer delight Responding to client queries and concerns promptly Prepare manpower budget as per business requirements Recruit adequate number of quality direct manpower in accordance with business requirements Ensure all new recruits in direct and indirect category attend basic course and no one is deployed without successful completion of basic course Ensure timely completion of joining formalities for new recruits, and their timely deployment Ensure development of Direct staff through refresher and other relevant training programmes Ensure maintenance of attendance, leave, overtime records etc. Ensure correct wages computation of direct staff Ensure timely payment of wages and other dues Ensure disciplinary action is taken wherever required Ensure speedy redressal of grievances through regular interaction, counselling and appropriate administrative measures Ensure implementation of HR & Training policies

customers'the the nonagreementcustomersthe Profitability of branch operations and assuming P&L responsibility Delivery of high quality service to customers and ensuring effective operations Health & safety and leadership for all branch functions Directly accountable for planning and organizing branch operations Ensure proper start-up of new assignments Manage guard sourcing in terms of scouting, referrals and walk-ins Ensure proper deployment, rostering & attendance of guards Ensure proper supervision, patrolling & review in terms of day & night checks Conduct security audits of large assignments periodically Forecast, procure and distribute uniforms and office equipment Maintain consistent, complaint-free, high quality service levels Business Performance Goal ( Revenue , Collections , Margin Improvement ) Revenue Growth To grow higher than the industry growth by having Get & Grow and achieve the revenue goals. Collections Develop the strategy and plan to ensure achievement of Price Increase, Collection and Bad Debts. Gap analysis in invoicing and collections. Price Increase Timely communication with customer and related stakeholders. Agreement to pay / timely billing with customer Variance analysis of actual vs budget. Timely termination of customer in case of non agreement or delay in decision of price increase. Bad Debt Understanding the bad debt reasons and devising the strategy in recovering the same. Do the analysis and take the necessary course of action. Focus on collections and reduce the Gaps . Margin Improvement Understand the contract. Knowing the gaps in contract and closing the gaps with customers. Knowing the payout to employees and authorities. Reconciliation - correction for gaps between billed & paid. Asking customers to increase the management fee on various value addition and solving customer problems. Client Relationship Management Strive to understand customers needs and deliver the right/customized solutions Build effective customer relationships, ensure customer satisfaction and promote companys image Conduct all surveys and client requested security audits Ensure satisfaction and retention of existing clients Regular meeting with clients for performance feedback Reviewing client feedback and developing solutions to improve service delivery quality and create customer delight Responding to client queries and concerns promptly Health & Safety With support from Health & Safety: Ensure observance to highest standards of G4S Health & Safety norms in all areas of work Promote awareness within the team on safe working procedures Contribute to development of safe work procedures

Pune - Walk In Full-time Company Description WNS Global Services Inc. (NYSEWNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the groups over 44,000+ Professionals serve across 60 delivery centers in 16 countries worldwide. Our mission as an organization is guided by our CIRCLE of ValuesClient First, Integrity, Respect, Collaboration, Learning, Excellence. About The Role Agents handle customer queries, providing solution to customers pertaining to flight, hotel, packages, insurance products and services, utilities bills across various industries like Travel, Insurance and Utilities. Qualifications Under Graduate / Graduate Cookies Settings

Role IICS Administrator Experience: 4+ Years Location: Hyderabad About Us Relanto.ai is a cutting-edge IT services company at the forefront of revolutionizing business operations through Intelligent Automation, Digital Transformation, and harnessing the power of Data and AI. Our passion lies in creating solutions that empower businesses to achieve unprecedented efficiency, innovation, and growth. Roles & Responsibilities Intake of servers by customizing to the needs of Data Platform for all of the across 4 swim lanes for BPG and 3 swim lanes for BU s. Set up, test, and install the IICS CDI platform for the core BPG in DFW- DEV, QA, STG,Prod. Set up, configure, and test the DFW for BPG's IICS CDI platform. Install, configure, and test the BU's IICS CMI platform in DFW. Internal/ External SFTP server Configuration for DEV , QA , STG , Prod Whitelisting Servers with for connectivity for different end points Establish connectivity and whitelist for internal /TMP/ Airflow MWAA The security and network whitelisting for connectivity with almost 30+ external vendors like AMEX, CBRE, Coveo , MSI and also with internal source Testing and validating the Integrations on SFTP servers Testing and validating data pipelines on on-prem PHX servers. To learn more about us and our culture visit www.relanto.ai.com & https://www.linkedin.com/company/relanto-inc/

Roles and Responsibility Manage and oversee daily branch operations, ensuring efficient workflow and customer satisfaction. Develop and implement strategies to boost mutual fund sales and expand the customer base. Lead and motivate a team of sales professionals to achieve their targets. Build and maintain strong relationships with customers, providing excellent service and support. Analyze market trends and competitor activity to identify new business opportunities. Collaborate with other departments to ensure seamless delivery of products and services. Job Requirements Proven experience in sales, marketing, or a related field, preferably in the BFSI industry. Strong knowledge of mutual funds, investments, and financial planning. Excellent leadership, communication, and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills with attention to detail. Experience in managing and motivating a team to achieve sales targets.

Roles and Responsibility Manage and oversee daily branch operations to ensure efficient service delivery. Develop and implement strategies to enhance customer satisfaction and loyalty. Lead and motivate a team of sales professionals to achieve business objectives. Foster strong relationships with customers, colleagues, and stakeholders. Analyze market trends and competitor activity to identify growth opportunities. Ensure compliance with regulatory requirements and internal policies. Job Requirements Strong knowledge of banking products and services, including savings accounts, loans, and credit cards. Excellent communication, interpersonal, and problem-solving skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and decision-making skills with attention to detail. Experience in managing and leading a team of sales professionals. Familiarity with CRM software and other banking systems. Educational qualifications: Any Graduate or Postgraduate degree.

JOB DESCRIPTION Job Location : Jaipur Age Criteria : up to 40 Preferred Industry: Banking Job Role: - Enhancement of Deposit pool from Customers - Establishing standards and delivery of service - Sale of non-deposit products. Cross selling targets progressively - Sale of MF and Insurance products - Fee Income - Branch Administration - Regulatory Compliance - Manage productivity and overall morale of branch team members - Overall responsible for break-even and P&L of branch Job Requirements: - Overall 6yrs of banking experience; out of which 3-4yrs in Retail Liabilities - Must have had Sales experience and exposure, preferably of Liabilities products - Qualifications- MBA / CA/ CAIB - Good Leadership skills (though more tactical than strategic) - Thinker: Doer 40:60 - In-depth understanding of financial instruments, markets and macro micro economic processes - Ability to carry along all the units involved in the customer service cycle to ensure customer - DELIGHT - Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives.

KRAs: Lead the entire Branch Operational activities of an individual Branch Manage a Service Team. Ensure regulatory and procedural compliance Co-ordinate the audit of the branch Ensuring service excellence to enhance portfolio's, control retention and better cross sell activities Authorize and check Teller and Relationship teams entries Check end products, Check vouchers to clear transactions Vault / Key custodian of the Branch Desired Candidate: Any Graduates with good good communication skill. Minimum 4+ yrs experience into branch banking. Preferably only from branch banking background. Candidate should be from local Market. Interested candidates share your updated CV to raju.s1@kotak.com