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2196 Branch Operations Jobs - Page 29

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2.0 - 7.0 years

3 - 4 Lacs

Rajpura

Work from Office

About The Role Posting Description for Internal Candidates Enter Custom Internal Posting Description Short Description for Internal Candidates Description for Internal Candidates JOB ROLE " Handling personalized service requests of customers. " Generation of timely business MIS. " Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment. " Coordination with CPC/RPC/Investment desks for accoDescription for Internal Candidates JOB ROLE : Handling personalized service requests of customers.Generation of timely business MIS.Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.Coordination with CPC/RPC/Investment desks for account opening of customers.Managing complaints of customers and ensuring their resolution within TAT. JOB REQUIREMENT: Developing and maintaining banking relationships with a select group of high net worth customersExcellent communication skills with customer service orientationCourteous and polite.Good knowledge of Microsoft excels.Understanding of banking norms and processes.

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2.0 - 5.0 years

1 - 4 Lacs

Indri

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About The Role JOB ROLE Handling personalized service requests of customers. Generation of timely business MIS. Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment. Coordination with CPC/RPC/Investment desks for account opening of customers. Managing complaints of customers and ensuring their resolution within TAT. Job Requirements Developing and maintaining banking relationships with a select group of high net worth customers Excellent communication skills with customer service orientation Courteous and polite. Good knowledge of Microsoft excels. Understanding of banking norms and processes.

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2.0 - 5.0 years

1 - 4 Lacs

Jaipur

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About The Role JOB ROLE Handling personalized service requests of customers. Generation of timely business MIS. Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment. Coordination with CPC/RPC/Investment desks for account opening of customers. Managing complaints of customers and ensuring their resolution within TAT. Job Requirements Developing and maintaining banking relationships with a select group of high net worth customers Excellent communication skills with customer service orientation Courteous and polite. Good knowledge of Microsoft excels. Understanding of banking norms and processes.

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2.0 - 6.0 years

3 - 5 Lacs

Ahmedabad

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About The Role Job Role " Lead a team of relationship officers Relationship Managers " Ensuring the sales of CASA, TPP and other asset products through Relationship Officers/RM"s " Driving customer coverage and Ensuring customer engagement & Retention " Drive productivity through team assigned Job Requirements " Postgraduate preferably MBA " Thorough understanding of banking " Blend of Sales and Service " AMFI & IRDA certified " High energy and drive " Customer First attitude " Ability to handle a team " Persuasive with excellent interpersonal skills

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1.0 - 4.0 years

2 - 5 Lacs

Rajkot

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About The Role Relationship Manager-Commercial Vehicle (CV)-Saral Auto-SA-Marketing Branches OperationsTo handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, education on product features, cheque book issuance. Quality of advice given to customers as determined by customers and supervisor. Speed and efficiency of service given. Sales targets for bank and investment products. Going beyond the professed need of the customer by providing other products. Enhancement of customer value. Cross-sale of assets products. Back-up to relationship managers holding HNI relationships. Ensure low attrition ratios. Customer acquisition through referrals from existing customers. Graduates with total experience of 1-3 years with relevant exp of atleast 1 year in financial services or banks. Equal blend of service and sales orientation. In the absence of equality, sales orientation as a skew will be acceptable. Experienced customer service candidates from financial services ( those from MFund, securities houses etc) with sales orientation can be considered.

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2.0 - 5.0 years

4 - 7 Lacs

Aurangabad

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Position - Relationship Manager-HYP-Construction Equipment (CE)-Marketing Branches Operations Sourcing new to bank (NTB) clients & servicing existing Clients Relationship management for Retail, SME Construction Equipment Clients Candidate should have dealt with Refinance Term Loan Sourcing- DSA/ DST/Direct & Through branch banking channels Target companies- HDFC, Axis, Induslnd Bank/ICICI Bank/ NBFC like HDB, Cholamandalam, Sundaram Finance, Hinduja Leyland finance, Mahindra Finance/L & T/ TATAIKF Finance, Manapurram finance Local candidate preferred Graduate or Post Graduate Experience in service existing clients & acquiring new to bank Clients Experience of handling Retails & SME Clients Knowledge of various CE assets, local market, Construction Equipment segment, CE clients profile Knowledge of Commercial assets Lending business Construction equipment, Commercial vehicles, Used CV/CE, Used Car, LCV etc-you can look young dynamic candidate with exp in small size commercial LAP/Mortgage business Knowledge of Various CE assets, Good negotiation skills & communication skills .

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2.0 - 5.0 years

5 - 7 Lacs

Ahmedabad

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Relationship Manager - Construction Equipment-CONSTRUCTION EQUIPMENT (CE)-Marketing Branches Operations Grade- M2/M3 Role- Relationship Manager : Job Profile : Candidate should be Self-motivated with High energy Level, Fast and Positive learning attitude and strong team player. Should have excellent communication skill, including Hindi and Local language along with English. Should have the good inter personal skills and polite attitude to handle customers. Should have excellent people Management skills so that he can coordinate between different department / Branches / customers well. Must be Techno Savvy and should be well versed with latest computer skills. Should work with Mantra of Speed, Scale and Skill. Able to source Working capital Loan facilities to Agri Related Industries and Food Processing and Agro Processing Industries and Other Manufacturing Industry in MSME Segment and responsible for overall Quality Business along with size of business. Must have basic knowledge of working capital finance along with understanding of reading balance sheet and P & L. Candidate also having good knowledge about properties / legal will have edge over others since it is a Mortgage Business and loans are secured by properties. Candidate with Knowledge of local area, strong networking and negotiation skill will have edge over others. Sourcing of New Customers and ensure month on month disbursement having ticket size from Rs. 2 crore to Rs. 25 crore. Each RM is expected to do minimum 3 New Cases per month. He is expected to meet and appoint New CAs / Financial Consultants, DMAs, Kotak Bank Branch and source business on daily basis, he has to meet at-leats 2 New Leads every working day. Candidate should have excellent follow-up Management skills. Ensure that Customer requirements and complaints are serviced at the local level with speed and quality. Collaborate with trade finance ,CMS, operation, treasury , legal and branch banking team for seamless customer service Closely work with credit team for managing client expectation and effective risk management Candidate should be willing to run extensively for sourcing the business as the profile is 80% of Filed Job and 20% of Office job. Must have Own Vehicle with valid driving license. Job Requirements : Post Graduate Diploma / Post Graduate in Banking and Finance / And (Major / Minor) Marketing and Finance will have edge over others Strong oral and written Communication Relationship Management Skill l HDFC BBG RM of grade E2 and E3 are preferable.

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1.0 - 4.0 years

3 - 6 Lacs

Patna

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About The Role To handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, education on product features, cheque book issuance.Quality of advice given to customers as determined by customers and supervisor.Speed and efficiency of service given.Sales targets for bank and investment products. Going beyond the professed need of the customer by providing other products. Enhancement of customer value.Cross-sale of assets products.Back-up to relationship managers holding HNI relationships.Ensure low attrition ratios.Customer acquisition through referrals from existing customers.Graduates with total experience of 1-3 years with relevant exp of atleast 1 year in financial services or banks.Equal blend of service and sales orientation. In the absence of equality, sales orientation as a skew will be acceptable.Experienced customer service candidates from financial services ( those from MFund, securities houses etc) with sales orientation can be considered.

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2.0 - 5.0 years

4 - 8 Lacs

Nashik

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Position - Relationship Manager - Commercial Vehicles-SARAL Loans-Marketing Branches Operations Department - Commercial Bank- Commercial Vehicles Sales Job Role Responsible for sourcing and identifying new business of Commercial Vehicles LoansTerm loans for the bank through focused CBRL Regular Unbank locations across designated branch areas. Meeting individual customers to pitch in the product, conducting field visits. Prepare & collect loan documentations from customers, issuing authorities. Log in complete files with credit & resolve queries thereon for approvals. Assist customers/borrowers for documentation, servicing interests and repayment of dues. Assist customers for mortgage of collateral securities (land) in favor of bank. Collect PDD documents & update in bank system. Achieve the monthly volume and disbursement targets assigned. Manage existing dealer relationships & identify new channels for building business Supervise, motivate and guide sales team assigned and track their productivity & performance. Train & test sales team regularly on product knowledge and schemes. Share market feedback on product & schemes with Product Team in Head Office to develop customer specific product offerings. Help sales teams understand incentive schemes and dealer payout process. Publish daily performance reports & business dashboard to supervisors. Monitor approvals and disbursement TAT to remain competitive without compromising on companys norms & policies. Coordinate with operations, credit etc for necessary support & ensure loan disbursement within TAT. Identify bottlenecks areas of development in the entire customer life cycle process and share insights with product desk. Look at efficacy of the products being deployed and work on improving the value proposition to the customers being targeted. Role will require travel to understand the insights of the regional process & structure. Post Graduate Diploma in Management. Excellent Interpersonal and People Management Skills. Strong Financial acumen. Stakeholder management & team handling skills. Innovative & Zeal to work on challenging assignments.

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2.0 - 7.0 years

6 - 10 Lacs

Mumbai

Work from Office

About The Role Job Role: Lead a team of Relationship officers -Customer Engagement (ROCE) in the region to manage Cat C & D portfolio as assigned by VRM CEC. Lead Conversion - Meeting benchmark Conversion of leads as budgeted from time to time as generated by Customer experience Centre(CEC) and central campaigns/triggers by CVMHO team Ensure superior ground coverage of the customers mapped to VRM and ROCE team Drive portfolio objectives through RO CEs - Category upgrades, Casa deepening, Digital adoption, GPH improvement, GSA improvement NPS Ensuring on ground Customer experience translates into desired NPS at a portfolio level Job Requirements: Graduate with min 12 years, or Post Graduate with a min of 8-10 years of experience Experience of managing a large feet on street 20+, team remotely. Experience field sales in BFSI preferred. Excellent communication skills Verbal & Written Flair for Sales Good listening skills and strong communication abilities. Team Player with deep sense of working in matrix structures.

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2.0 - 7.0 years

6 - 10 Lacs

Vadodara

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About The Role Job Role: Lead a team of Relationship officers -Customer Engagement (ROCE) in the region to manage Cat C & D portfolio as assigned by VRM CEC. Lead Conversion - Meeting benchmark Conversion of leads as budgeted from time to time as generated by Customer experience Centre(CEC) and central campaigns/triggers by CVMHO team Ensure superior ground coverage of the customers mapped to VRM and ROCE team Drive portfolio objectives through RO CEs - Category upgrades, Casa deepening, Digital adoption, GPH improvement, GSA improvement NPS Ensuring on ground Customer experience translates into desired NPS at a portfolio level Job Requirements: Graduate with min 12 years, or Post Graduate with a min of 8-10 years of experience Experience of managing a large feet on street 20+, team remotely. Experience field sales in BFSI preferred. Excellent communication skills Verbal & Written Flair for Sales Good listening skills and strong communication abilities. Team Player with deep sense of working in matrix structures.

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2.0 - 5.0 years

4 - 7 Lacs

Mumbai

Work from Office

Department - Agri Business Group (Agri SME Working Capital Loans) Job Title - Relationship Manager - Grade M3 M4 (Manager Sr. Manager) Portfolio Management - Marketing Branches Operations Reporting to - Area Sales Manager (ASM) Job Profile Job Role Candidate should be self-motivated & strong relationship management skills. Requires decent communication skill, understanding of local language will be an advantage. To manage and grow existing portfolio of customers in Agri, Food processing & MSME Industries by offering loan products in line with customer requirements of W orking capital (fund based/non-fund based) & Term Loan facilities Build a strong & robust customer base to increase both assets and liabilities, earn revenue by providing them high standards of service on an ongoing basis. Deepening relationship with existing customers through Cross sell liability & other third party products. Continuous monitoring of the accounts to ensure business is a per budgets Regular monitoring of accounts to ensure there are no delinquencies, portfolio hygiene, post disbursement deferrals closure in time, security perfection To engage with Credit & risk function, legal & technical teams, RCAD & GR team for customer requirements. CA Graduate Post Graduate Diploma Post Graduate in Banking and Finance Fresher CAs and MBAs can also apply People from different industries, such as from Agri Input Industries Accounting firms insurance companies rating agencies NBFCs MFI Industries Branch banking background can also apply. Strong oral and written Communication Relationship Management Skill.

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2.0 - 7.0 years

4 - 8 Lacs

Mumbai

Work from Office

About The Role Responsible for the achievement of TFX targets assigned to the branches/channels Takes care ofabout 6 12 branches and mostly aligned with ABM of branch banking, OR, a particular business segment (like Privy, Wealth, WCG, CorpSal etc) Identifies the TFX & FES opportunitiesin the assigned catchment segment Regularly interacts with the branches channels and presents the analysis of stock, market intelligence Identifies the training needs and puts the capability building plan in place Gathers the gather market information competition trends to facilitate product developments improvements by H O Product team Monitors the services standards/TAT and fixes the gaps, if any, by taking up with H.O Responsible for the quality of the accounts and compliance issues Ensures all customer queries/complaints, if any, are responded within the defined TAT Ensures that the branches channels are adhered to all processes & guidelines Responsible for the channel team"s productivity Personality Traits & Required Skills: Should have the business acumen to spot the opportunities and make a business case to penetrate the market by preparing catchment specific strategy Ability to engage with various channels across Consumer Bank and leave a positive impact in every interaction Must be an effective communicator. Need to have good articulation skills Should possess good analytical & presentation skills Qualification: B.E/B.Tech & MBA the most preferred CA second preference MBA is a must for the candidates, other than CA OR B.E/B.Tech Experience, Age & Grade 2 - 8 years of relevant experience, i.e., Trade & Forex

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4.0 - 9.0 years

5 - 9 Lacs

Mumbai

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About The Role Job Profile Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing category A priority customers Sources new bank customers through external individual efforts and acquisition channel Ensures high levels of customer service orientation and application of bank policy Cross sells bank products to existing set of Customers Informs customers of new products or product enhancements to further expand the banking relationship Plans and conducts special sales initiatives and events for prospective and existing clients Coordinates with other group companies to provide seamless access to other products Maintains complete relationship record for assigned customer accounts Job requirements Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer services MIS generation Graduate - 4 -6 years of experience AMFI IRDA Post Graduate - 2 -4 years of experience AMFI IRDA

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0.0 - 3.0 years

0 - 1 Lacs

Kharagpur, Raghunathpur, Bishnupur

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Cashier and Branch Operations Actives Cash Handling Cross Selling Branch Operations Management

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8.0 - 12.0 years

9 - 12 Lacs

Madurai, Mysuru, Tiruchirapalli

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Job Title: Branch Head Division/Department: Sales & Marketing Reports To: Regional Head Sales & Operations/Regional Business Head Work Location: Trichy, Tamil Nadu Madurai, Tamil Nadu Mysore, Karnataka. Desired Work Experience: - 8 -12 Years Weekly Off: Rotational Job Requirement: Achieve the Branch Targets. To plan various marketing activities within assigned region. Champion entire student cycle: Prospecting, Counseling, Admission, Orientation, Support. Meets the Principals, Coordinators and management Personnel of schools for Business generation. Conducting Seminars in schools, open seminars in town, Residential Apartments (Townships) and Corporate. Ensuring Daily Sales Activity Governance & Admission Management in Branch. Educate Team about bouquet of product portfolio and other complimentary services. Identifying new market segments and tapping profitable business opportunities in B2B & B2C segment. Constant Education and Product Knowledge checking of Sales & Ops employees to keep them abreast of the latest developments in the sector & within the Company. Develop positive working relationship amongst academic & Branch Team to ensure high level of Engagement. Address Employee issues, sales conflicts and pricing issues timely. Manage sales pipeline, forecast monthly sales and identify new business opportunities in order to achieve Monthly Targets and ABP across all parameters. Preparing MIS as per Business Requirement & Competition Tracking. Organizing and Participating in relevant events to ensure larger pie of market share. Ensuring effective Merchandising and Display to enhance product visibility and drive volumes. Interfacing with Parents / Educational institutions for ascertaining requirements, making presentations and delivering need-based product solutions while working in close co-ordination with Product and Marketing Teams. Ensuring speedy resolution of queries & grievances to maximize customer satisfaction levels. Manage End to End Branch Operations Process & Liaison with relevant Stake Holders. Experience, Skills and Key Responsibility : Should have experience in consultative Sales profile. Innovative thinker, Self-motivator & Drive to work. Proficiency in Microsoft Office. Excellent organizational skills and ability to excel in multi task, Business Acumen / ability to understand Business. Excellent time and work pressure management skill, ability to prioritize, ability to handle team, high attention to detail and ability to meeting established deadlines. Strong communication, presentation and persuasion skills. Enthusiastic and positive attitude. Interpersonal skills to communicate with various types of client groups and leaders. Good written and verbal communication skills (South- Regional Language is Mandatory). Qualification: Bachelor's degree with experience of 8 - 12 Years. MBA would be an added advantage. Industry: Education / Teaching / Training/ Insurance / Pharma Functional Area: Sales & Marketing Employment Type: Permanent Job, Full Time. Regards, TA TEAM 8892008784

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5.0 - 8.0 years

6 - 9 Lacs

Gurugram

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Responsibilities: * Manage branch operations & staff * Lead team, develop strategies * Oversee local area, report results * Build strong relationships with stakeholders * Negotiate agreements, manage travel

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1.0 - 4.0 years

3 - 7 Lacs

Jaipur, Bengaluru

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: Job TitleClearing and Settlement Analyst, NCT LocationBangalore/Jaipur, India Role Description The Assistants role within Trade Services is responsible to acquire complete knowledge of Trade Services processes. Incumbent can be placed in any Trade Services Processes which are Settlement-Matching/Fails/Instructions/Registered Shares/Confirmation, Cancellations, Reconciliation, Transaction Reporting or Trade Investigation What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Successfully meeting process SLAs/productivity/quality as per the process standards. Get certified on all training levels of the process. Meet SLAs requirements as per the agreed Service Specifications Meet training targets to learn process for securities transfers, matching, fails handling & confirmation of trades and non-trades, cancellations & corrections of trades, registration & deregistration of shares, cash & stock reconciliation, transaction reporting and trade investigation 100% completion of the assigned work with required quality and appropriate productivity Contact counterparts through mails/calls as per the process requirement for any clarifications. Performing quality checks as and when required. Understand the linkages between various Trades Services Processes Strive for process improvements. Responsiveness to feedback provided by Trainers/ Team Leaders Maintaining a professional approach to work at all times, providing prompt and appropriate responses at all levels. Actively participate in the team meetings and other initiatives taken by the company. Following company rules and standard operating procedures. Adhering to all Security Policies and Procedures as per business requirements Maintaining MIS reports, analyse data by using various reporting/presenting tools. Active demonstration of the company values in behaviour and attitude Continually up-grading domain knowledge. Exhibiting discipline on a personal level as well as a professional level. Your skills and experience Qualifications required to perform the role Graduate / Post-Graduate German language (Level 3 & above for specific processes) mentioned beforehand Skills & work experience: 0-2 years of work experience Good communication skills Computer literate Key Performance Indicators: Meet and exceed timelines on productivity targets on a consistent basis. Meet and exceed quality targets on a consistent basis To ensure that the queries are raised within the stipulated TAT Completeness and correctness of the MIS sheet should be strictly followed Productivity - (must meet productivity targets set) How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

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5.0 - 7.0 years

4 - 8 Lacs

Belgaum

Work from Office

Apac Financial Services Private Limited is looking for Branch Manager to join our dynamic team and embark on a rewarding career journey Credit Analysis: Assessing the creditworthiness of potential borrowers by analyzing their financial statements, credit history, and repayment capacity Risk Assessment: Evaluating the level of credit risk associated with different borrowers and determining appropriate credit limits and terms Credit Policy: Developing and implementing credit policies and procedures to ensure consistency and compliance with internal guidelines and industry regulations Credit Underwriting: Approving or declining credit applications based on the risk assessment and established criteria Credit Monitoring: Monitoring the credit performance of existing borrowers and taking proactive measures to address potential delinquencies or defaults Debt Recovery: Overseeing debt collection efforts and working with collection agencies if necessary to recover outstanding debts Customer Relationship Management: Building and maintaining relationships with customers or clients to understand their credit needs and address any credit-related concerns Credit Reporting: Reporting on credit-related metrics and performance to senior management or relevant stakeholders Collateral Management: Evaluating and managing collateral provided by borrowers to secure credit facilities

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1.0 - 5.0 years

1 - 3 Lacs

Ambala

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Role & responsibilities Managing office administration assets and upkeep of the same. Agents Contracting New Business Processing Banking of Initial & Renewal Premium Managing Petty cash & vendor payments Retention of Surrender Requests Execution of all Service Requests - Post Policy Issuance Reverting on customer queries and complaints Maintaining high NPS Scores Life and Health Claims processing Handling compliance issues Audit Rating Preferred candidate profile Graduate / Post-Graduate in any discipline. 2-3 years experience handling front end customer services Knowledge of service quality is required

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3.0 - 5.0 years

5 - 7 Lacs

Mumbai

Work from Office

Administration: Manage the administrative functions of the branch, including staffing, scheduling, payroll, and employee relations. Ensure that branch operations comply with company policies, procedures, and regulatory requirements. Customer Service Management: Ensure high levels of customer satisfaction by overseeing the delivery of exceptional service to clients. Address customer inquiries, complaints, and issues in a timely and professional manner, and implement measures to enhance the customer experience. Financial Management: Manage the branch budget, expenses, and financial performance to achieve revenue targets and profitability goals. Monitor key financial metrics such as revenue, expenses, profit margins, and cash flow, and take corrective actions as needed to optimize financial performance. Sales and Business Development: Drive sales and business development initiatives to grow revenue and expand the customer base. Develop and implement sales strategies, identify new business opportunities, and foster relationships with existing and potential clients to drive business growth. Operational Efficiency: Streamline branch operations to improve efficiency, productivity, and cost-effectiveness. Identify opportunities for process improvements, automation, and resource optimization to enhance operational efficiency and effectiveness. Compliance and Risk Management: Ensure compliance with regulatory requirements, industry standards, and internal policies related to branch operations. Implement risk management strategies to mitigate operational risks and ensure the safety and security of branch assets and personnel.

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3.0 - 6.0 years

2 - 3 Lacs

Guwahati, Kolkata, Mohali

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Role & responsibilities : 1. Sales Growth: Achieve sales targets and grow the gold finance business at the branch level. 2. Team Management: Lead, motivate, and train a team of sales executives to achieve sales targets and provide excellent customer service. 3. Customer Relationship Management: Build and maintain strong relationships with customers, stakeholders, and partners. 4. Branch Operations: Oversee daily branch operations, including sales, customer service, and administrative tasks. 5. Business Development: Identify new business opportunities and develop strategies to penetrate new markets. 6. Marketing: - Develop and implement local marketing strategies to promote gold finance products. - Conduct market research to understand customer needs and preferences. - Collaborate with the marketing team to execute campaigns and promotions. 7. Performance Monitoring: Monitor and analyze sales performance, customer feedback, and market trends to identify areas for improvement. 8. Compliance: Ensure adherence to company policies, procedures, and regulatory requirements. Preferred candidate profile : 1. Experience: Minimum 3-6 years of experience in sales, preferably in gold finance or a similar industry(Banking) 2. Education: Graduate degree in any discipline. 3. Skills: Strong leadership, communication, and interpersonal skills. 4. Knowledge: Familiarity with gold finance products, sales strategies, and market trends.

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0.0 years

3 - 4 Lacs

Karur, Dindigul, Tiruchirapalli

Work from Office

Transaction Processing: Handling cash, checks, credit/debit card payments, and other forms of payment. Cash Handling: Managing cash drawers, balancing at the end of shifts, and ensuring accuracy in money handling. Required Candidate profile Age Should be below 27years Degree must be completed Should be ready to do sales inside bank and ready to relocate inside tamilnadu

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8.0 - 13.0 years

13 - 19 Lacs

Kanpur

Work from Office

Role & responsibilities Financial Responsibilities: Devise action plan for the Branch and ensure that Liability business (Book size of CASA, yield, fee based income and Business quality) targets for the Branch is met. Effectively manages the sales and service environment of the branch. Actively identifies and establishes the business relationship with retail customers. Strategize sales direction for cross selling and sales planning for the area of function. Monitor and improve sales productivity. Responsible for organizing various sales campaign / promotions in the area of function. Achieving Business targets on book size, yield, fee-based income and customer quality for the functional area. Leading the team of the branch to achieve the profit targets. Support an environment that promotes providing a level of care that makes customers feel welcomed, significant and engaged. Non Financial Responsibilities: Coordinate with BOSM and Team Leaders for developing Business. Customer centric approach and deepening the customer relationships. Supervise the day to day functions of the branch including vault, drawer and ATM balancing. Overseeing teller and customer service duties, assisting with customers transactions. Operations: Provide guidance and support for new product launches. Ensure Business Turn Around Time (TAT) superior to competition inline with the standards laid down for the Bank. Monitoring and controlling cost of acquisition of local Sales Channel/ FOS, Branch expenditures, Manage Branch Administration. Ensure ethical practices in acquisition and servicing. Monitor performance of branch on a weekly basis viz. in terms of business targets achieved. Responsible for efficient operations, customer service and marketing for all retail banking products. Develop alternative channels for CASA business sourcing. Proactively seeks solutions that benefit the customer and the bank. People Management: Manpower planning for branch staff and performance appraisal. Improve efficiency and productivity of Staff, Turn-Around-Time, etc. of the Branch. Ensure full team is committed and customer focused in their approach. Achieve high employee satisfaction and retention of good performers and manage attritions through motivation and job satisfaction. Identify and carry out all actions/ activities related to business growth. Train the Branch staff at periodic intervals in new products, features and competition. Assist in devising and implementing a customer acquisition and retention programme. Compliance & Risk Responsibilities: Adhere to regulatory compliance and bank's policies and procedures, bank's code of conduct and ensure to comply all. Taking the responsibility of bank's information - No third party info disclosure, verbal, written, soft copy, mail any way. Address critical issues and potential conflicts in a candid and timely manner. Preferred candidate profile Total experience: Candidates must possess a minimum of 10 years of professional experience, including a minimum of 2 years in a Branch Manager role, with the additional stipulation that the candidate must have worked locally within the same city

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3.0 - 7.0 years

0 Lacs

maharashtra

On-site

To generate working capital business by closely working with retail branches. Lead generation and conversion. Achieving set business targets through multiple branches mapped to him/her. Customer Acquisition by closely working with retail branches. First point contact for banking needs of the mapped customers. Cross sales Other Banking products. Eligibility Any Graduate(Regular mode) with 3-6years experience in Working Capital Business Loans can apply. Good communication skills. Good customer management skills. Very good sales acumen. Branch Banking Sales Branch operations,

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