2196 Branch Operations Jobs - Page 36

Lead insurance operations and sales support, overseeing policy servicing, claims, and compliance. Drive process excellence, support sales teams with operational insights, and ensure seamless coordination across functions for business growth. Required Candidate profile 15+years of proven experience in sales operations, business strategy optimisation, team management and statutory regulations for insurance or finance services, preferably broking channel.

Key Responsibilities: Operations: Coordinate end-to-end policy issuance processes, including proposal form verification, documentation, and underwriting follow-ups. Maintain and update policy records in the system accurately and timely. Track renewal and endorsement schedules and ensure timely action. Handle premium reconciliation, payment follow-ups, and coordination with finance. Assist in the claim intimation process and documentation coordination. Client Servicing Support: Act as a support point for queries from clients related to policy coverage, endorsements, and claims. Prepare and share policy summaries, MIS reports, and renewal notices with clients. Follow up with internal teams and insurance companies for pending deliverables. Support in client onboarding, policy comparisons, and proposal presentations. Maintain service trackers, client folders, and communication logs. Required Skills & Competencies: Good knowledge of general / health/life insurance products & processes Strong communication and coordination skills Detail-oriented with good documentation handling MS Office proficiency (Excel, Word, PowerPoint) Customer-focused mindset with the ability to manage timelines Educational & Experience Requirements: Graduate / Postgraduate in any stream (Commerce or Insurance preferred) 13 years of experience in insurance operations or client servicing (brokerage or insurance company preferred) Only those candidates who are based in Ranchi can apply. Only female candidates are preferred. Looking for a candidate who can join immediately . Interested candidates can share their resume at susweta@salasarservices.com for instant application.

Responsibilities: Responsible for overall branch operations,performance & profitability of the branch. Drive & participate in field-marketing activities of various financial products along with the team to improve brand visibility Plan,conduct & monitor the branch & field level marketing activities to ensure health pipeline of leads resulting into business conversion & branch growth Focus on customer engagement for new customer acquisitions & retainment of old customers Conducting error free valuation & appraisal of gold ornaments being pledged in branch with correct weight & purity assessment as per company policy and auditory compliance Joint custodian of the Vault with responsibility of safekeeping of of pledged securities as per company policies Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections Good planning abilities are required for smooth functioning of the branch & for developing cohesiveness within the company and co-workers. Hiring, coaching, mentoring and training employees and providing them with timely feedback on their performance Maintaining quality & performance of the business, preparing various reports of the same and take necessary actions for growth of business in branch Increase Gold Loan business, plus various other third-party products i.e., NCDs, Gold Coins sale etc. Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections. Responsible for correct valuation & maintenance of 100% process compliance at branch. Manage error free valuation & appraisal of gold ornaments being pledged in branch with correct weight & purity assessment as per company policy and auditory compliance. Required Qualifications and Experience Education & Skill Qualifications: 4-7 years of relevant experience required. Bachelor s Degree/Post-graduation Degree preferred. Previous experience in gold loan banking, gold loan products, management or client service preferred. Consistently demonstrates clear and concise written and verbal communication skills.

Hello, Greetings from Kotak Life Insurance..!!! Kotak Life Insurance is looking for candidates for the role of Assistant Manager for Branch Operations and below is the Job Description attached. Only MALE candidates preferred Interested candidates can share their resume to kli.jayshree-jain@kotak.com or Whatsapp on 7972001255. Job location: Kochi Age limit : 26 Years Job Description : 1. New Business proposal form processing. 2. Primary underwriting. 3. Customer Service. 4. Renewal Calling 5. Stale Cheque Closure. 6. Surrender Retention Retention of customers who come to branch for surrender of policy, by means of educating about benefits of long term stay and use of retention kit. 7. ECS Sourcing Convincing and registering customers for ECS by means of educating customers about benefits from walk-in customers, renewal calling and at all touch points with customers and achieving assigned monthly targets. 8. Driving conversion of new business by means of follow-up with sales team on requirements. 9. Driving End to End TAT. 10. Medical Co-ordination in medical proposal forms with medical center, sales team and customer. 11. Riders sourcing from walk-in customers and renewal calling. 12. Follow-up with customers for arranging Direct Credit documents towards all types of pay-outs [ like surrender ( part or full), maturity, survival benefit etc. ] 13. Other back office work. 14. Receipting of Premiums new business , renewals, agency, shortfall premiums etc. all types of payments in cash and cheque at branches. 15. Banking of cheque and cash collected on previous day thru Bank appointed pick-up person. 16. S2S Service to Sales and cross sell. Desired Candidate Profile Graduate Fresher OR Graduate+1year of experience Perks and Benefits A great learning opportunity A pathway for growth in career with Kotak Life

About NCR Atleos Cash executive.. Responsible for follow-up with CRA, Coordination with Bank for cash withdrawal EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. Statement to Third Party Agencies To ALL recruitment agenciesNCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

Overall experience in Testing 3-8 years Minimum 2 years experience in loan domain Minimum 2 years experience in branch operations Proficient in using Web Browsers & web-based application Proficient in Excel/Word/Email with god communication & language skills Knowledge of HTML/CSS/HTTP protocol is an added advantage Good Academics with Min 70% marks Establish test cases & document test cases in the format with details as required by the team Keep track of all test cases & ensure to avoid duplicity of test cases Execute test cases in various environments and work with Developer/BA/other stakeholder in verifying the test results & discuss test outcomes Learn on the job continually to changing requirements & update the test cases before execution Skilled at attention to details and ensure fault-free application delivered to customer This job role is responsible for overall project management of the reporting manager s projects This job role shall report to his manager periodically & work with project manager Must have superior numerical skills to detect calculation related errors in application

We are looking for an experienced and goal driven Branch Manager to oversee all branch operations, drive business growth, and lead a high-performing team. The ideal candidate should be a proactive leader with customer relationship Management skills. Required Candidate profile Graduate/Postgraduate in Business Administration, Finance, or related field. • Proven experience (minimum [7] years) in branch management or a similar leadership role. • Proficiency in MS Office

Role & responsibilities Responsible for Branch operation (all department) and branch target. People Development & Management / Team Management- CS, Sales, Accounts, Admin, Documentations. (Professional development of staff and their productivity management). Must have Analytical and Problem-Solving Skills. Business orientated and experienced to managed both Air & Ocean shipments Reviewing shipping documentation to ensure compliance with company standards and federal regulations and operational safety ability to negotiate effectively with clients, suppliers, and internal stakeholders is crucial for securing deals and resolving conflicts Leadership and Organizational Skills- for managing multiple tasks, meeting deadlines, and prioritizing activities across the branch. Review records of all import & export shipments Experience in conducting research on markets and customers. Business Strategies- developing and implementing short- and long-term business strategies to enhance profitability, market share, and brand recognition Ability of Stress Management and Decision-Making Completely on payable & receivable Preferred Software knowledge- MTO, CRM, etc Preferred candidate profile Should be a Graduate from a repute University, an MBA would be an added advantage Through knowledge in Freight Forwarding Ocean Import & Export

ESAF Co-operative Hiring Branch Finance Officer !!! Job Profile : Branch Finance Officer Vertical : Micro Finance Interested candidates may contact or WhatsApp: Mr Aldrin: 9288003526 Location: Tenkasi, Polur, Chengam, Thittuvilai, Ottaipidaram Criteria: Candidates Should have Mcom or Bcom. Freshers can apply Job Description Customer Handling Cash handling Customer service Support Collection Executives Branch operations

Candidate must be from Stock Market Industry or Banking. Experience of Team Handling NISM Certified. Develop forecasts, financial objectives, and business plan. Provide branch personnel with training, coaching, development. Meet goals and metrics Required Candidate profile Adhere to high ethical standards, and comply with all regulations/applicable laws. Network to improve the presence and reputation of the branch and company. Knowledge of distribution admin, sales.

Role & responsibilities Job description About Branch Banking: The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Banks strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank’s customer engagement strategy across products and services About the Role: As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank’s products, providing service to existing and New-To-bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization’s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, WhatsApp banking wherever possible Key Responsibilities Offering solutions and Cross selling Bank’s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc.) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank’s products. Promoting bank’s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank’s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc.) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank’s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications: Optimal qualification for success on the job is: Graduation/ Post-Graduation from a recognized institute Role Proficiencies: For successful execution of the job, the candidate should possess the following: Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills Preferred candidate profile

IndusInd Bank Walk-in Interview for Teller/Cashier. Walk-in Date : 5th July 2025. Walk-in Location : IndusInd Bank, Ground floor, No. 45, Shubh Enclave Ambalipura, Haralur Main Road - 560103 Work Locations : Haralur Teller/Cashier Job Description - Role & responsibilities Manages daily customer transaction and services. Cash Handling, accept deposits and process withdrawals. Complaint with bank regulatory requirement Resolve customer issues and provide regular assistant Preferred candidate profile Candidate with minimum 6 months of experience into cash handling / accountant / cashier with any bank/ NBFC/ Financial institutions. Interested Candidates share Cv @ nidhi.hegde@indusind.com.

Responsible for On-boarding and Maintenance of Non individual in particular and Individual accounts. Deliverable data management Error Free processing of Acc opening, Customer requests as per guidelines and ensure checks and controls. Regulatory guidelines on CKYC, Re-KYC are met. Validation of TAT Compliance and any exceptions are reviewed for closure with Team Lead. Review the data for accuracy and work on improvement to ensure that good data gets into system. Continouous effort to ensure data is accurate. Regular MIS on the process and exceptions to highlight for improvement and automation. Review of Exceptions / Rejects for bringing in improvement in process, control and education purpose. Training to the team on process adherence and controls.

SUMMARY Hiring: Branch Sales Executive Fresher Opportunity in a Leading Bank Location: Mumbai (Yes Bank Branch) Salary: 14,000 In-Hand Week Off: As per Bank Policy Shift Timing: 9:00 AM 6:30 PM Eligibility: Any Graduate / Postgraduate (0 11 months of experience) Tech Graduates are not eligible for this role. Job Responsibilities: Support the branch team in daily sales and service tasks Help customers with account opening and paperwork Follow KYC and bank guidelines Assist with customer handling and other branch work Requirements Any Non Tech Graduate or Postgraduate (0 11 months experience) Good spoken and written communication Basic knowledge of computers (MS Office) Benefits Branch working exposure Getting training from expert banking specialist senior people

Job Description: Senior Associate: Branch Operations About HDFC Life: HDFC Life, one of Indias leading private life insurance companies, offers a range of individual and group insurance solutions. HDFC Life continues to have one of the widest reaches among new insurance companies with about 380+ branches in India touching customers in over 900 cities and towns.. Our long-stated strategy of balanced product mix, diversified distribution, continuous product innovation and re-imagining insurance through effective use of technology has enabled us to continue our journey despite the ever-changing external environment. Purpose of the Job: To ensure customer service and support all backend operation like NB, PS, Accounts Revival, and Lead Generation. To track Persistency and increase the same and Revival UW Duties & Responsibilities: Customer Relationship and Services: Interacting with external customers and internal customers and addressing their queries, requests and complaints. Upfront Complaint Resolution Complaints Management. New Business Processing: Handling end to end New business processing Scrutiny of accepted New Business application forms, recording rejections Creation of client IDs and receipting of money. Policy Servicing : Processing all policy servicing txns and follow-up with HUB for same day processing and NAV allocation Refunds processing and dispatch Undelivered policy documents tracking and management. Maintenance of all files and registers. Minor alteration like COA ( Change of Address) Answering queries on phone from Channel partner, FCs as well as customers. (Most of the coex calls up branch where they login the form for basic customer related information categorically for existing customers. Claims: collecting documents from claimant/field visits to claimant, or other parties involved like public hospitals, police station etc (As and when case requires)/follow ups with Claims department for processing, decision and claim cheque hand-over process. Documentation: Maintenance and updating of all kinds of Reports like MINT, PEPPER WONDERS, Files and Registers, Updation of Customers information. Business Retention: to ensure business retention by averting lookins/withdrawal/ surrenders/premium reduction that also involves coordination with sales colleagues and HUB. Persistency/Revival: Revival calling for lapsed and paid-up policies for reinstatement. That frequently requires visiting customers place to convince them on reinstating policies. Lead Generations: Generating leads and seeking appointment with all walk-in customers for pitching repurchase. System updation, lead allocation and follow ups with Sales for lead closure. Take proactive initiatives related to revenue generation through cost reduction, productivity enhancement and process improvement. Knowledge, Skills & Abilities: Educational Qualification: Minimum Graduate Age- 28 to 38 yrs Work Experience: Minimum 2 years of experience in operations, Customer Service, Backend operations preferably from Insurance or Banking sector. Required Skills: Good communication skills, MS Office

Role & responsibilities Adhere to cash counter timings Cash & Cheque Collections policy premium, Reporting, Lodgments and reconciliation, Bounced Cheque management Petty Cash Management Support Distribution channels in policy issuance Service walk-in customer and attend to their service requirements Service to Sales Generate NB opportunity from walk-in customers and assigned outcall campaigns Customer retention & Lead Generation Preferred candidate profile Graduate 2-3 years of experience in Life Insurance Operations or Banking Operations Share update resume on shashank.dhomne@tataaia.com Mention applied post on Subject line.

Role & responsibilities Adhere to cash counter timings Cash & Cheque Collections policy premium, Reporting, Lodgments and reconciliation, Bounced Cheque management Petty Cash Management Support Distribution channels in policy issuance Service walk-in customer and attend to their service requirements Service to Sales Generate NB opportunity from walk-in customers and assigned outcall campaigns Customer retention & Lead Generation Preferred candidate profile Graduate 2-3 years of experience in Life Insurance Operations or Banking Operations Share update resume on shashank.dhomne@tataaia.com Mention applied post on Subject line.

Role & responsibilities: Conduct monitoring on operational activity, attestation of branch processes, ensure no adverse audit observation, timely response to key deliverables etc. Ensure timely closure of key branch audits / visits done by IAD/ ROSM / COSM Responsible for performance delivery of branch service team on their Key Performance indicators related to cross sell / sales through service at the branch. Accountable to address pendency in terms of day-to-day Operations and Service-related transactions. Responsible for performance delivery of branch service team on their Key Performance indicators related to cross sell / sales through service at the branch. Daily & monthly verification is duly done on key operations parameters Ensure all MIS/ Pendency for the branch is regularly reviewed & cleared Ensure adherence of branch processes and implement changes as required at branch level for strong control Ensure branch FTR & TAT is adhered at each & every level of customer interactions Ensure staff is service oriented and achieves desired level on various service & engagement driven parameters including KPIs around cross sales. Preferred candidate profile: 8+ years of relevant branch banking operation experience High attention to detail and quality Consistently demonstrates clear and concise written and verbal communication skills Demonstrated problem-solving skills Effective planning and organizational skills Proven ability to drive business Experience in creating and implementing processes that result in improved business performance Right Attitude towards delivering best in class customer service

Job Name : Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. 3 years Thorough overall understanding of banking Customer service orientation Ability to manage and motivate front office staff. Interested Candidates can directly walk in at below mentioned address :- Date and Day - 05th July 2025 (Saturday) Time - 11:30 AM to 02:30 PM Interview Venue - Kotak Mahindra Bank, 179, Scheme No 1 University Road, Mangal Pandey, Meerut, Uttar Pradesh - 250004 Location Hiring For - Meerut, Hapur and Philkuwa Contact Person - Aatish Verma (HR) and Ankit Jain (Area Manager)

Positions : Key Account Manager (KAM) Locatons: Selaiyur Chennai Walk-In Date/Time : 5th July / 11:00 AM to 3:30 PM Interview Venue : Indusind Bank, Maha Sakthi Vinayagar Complex, 384/231, Velachery Main Road, Selaiyur, Chennai-600073 Job Role: Key Account Manager (KAM): To acquire new clients through leads and family accounts grouping To grow the liability base (CASAFD) of the bank by deepening relationships of premium mapped customer base To sell asset, wealth & other products (bank and third party) with a view to enhance revenue per client To service clients covering all their banking needs including bank/3rd party products To increase the bank and third party product holding of the mapped client To meet / call mapped clients for client servicing needs and new products cross sell To actively participate in driving campaigns conducted across liability and other products To conform to processes of the bank and have a high focus on compliance Eligibility Criteria : Age must be within 37 years for KAM Educational Qualification: Graduation and above Experience: 3+ years experience into Banking sales, Customer Service, Preferably into portfolio management Good interpersonal skills with a command on English and Local language

Role & responsibilities About the BOH Role: The Branch Operations Head (BOH) manages the customer sales officers and tellers of a branch and ensures efficient daily operations of the branch along with implementing strategies to increase productivity and performance levels in order to achieve the branches financial targets. The BOH is also responsible for ensuring compliance with the rules, regulations and policies governing the bank Preferred candidate profile Ensure efficient daily operation of a branch, including lending, product sales and customer service in accordance with the banks objectives Prepare the plan for the growth of branch business in consultation with the Cluster Head Implement the plan through the Branch team so as to achieve the top line goals Establish and strengthen relations with key customers (e.g. top 10%) to generate sustained business. Review daily/ periodic reports (e.g. overdrawn accounts, temporary overdrafts, cash retention limit, office accounts, etc.) and take proactive action to ensure profitable and ethical business. Ensure audit related deliverables, both internal and external are met as per the prescribed norms Ensure compliance with due processes and guidelines Create a performance oriented environment leading to high employee motivation and productivity Ensure that all staff are adequately trained on the products of the bank, sales processes and various policies of the bank Resolve, report any disruptions (e.g. strike or local disturbance) and take appropriate action to ensure that the branch operations are run smoothly. Liaison with the cluster office and other branch offices to ensure the smooth management of operations and the achievement of overall business goals. Ensure proper upkeep of branch premises and assets including safety and security Qualifications: Optimal qualification for success on the job is: Graduate/ MBA (Marketing) preferred from a recognized institute NCFM and AMFI Certifications Role Proficiencies: For successful execution of the job, the candidate should possess the following: Knowledge of banking products and services Knowledge of regulatory guidelines and norms Good communication (both verbal and written) skill in both English and the local language Ability to manage complex client situations Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment Ability to handle pressure and meet deadlines

About the Role: The Branch Head (BH) is responsible for coordinating and overseeing all branch operations and implementing strategies to increase productivity and performance levels in order to achieve the branchs financial targets. They are responsible for ensuring the smooth functioning of the branch and its compliance with the rules and regulations. They should maintain good relations with the key account holders of the Bank to ensure deepening of accounts and thus generating revenue. Key Responsibilities Ensure efficient daily operation of a branch, including lending, product sales and customer service in accordance with the banks objectives Prepare the plan for the growth of branch business in consultation with the Cluster Head Implement the plan through the Branch team so as to achieve the top line goals Establish and strengthen relations with key customers (e.g. top 10%) to generate sustained business. Review daily/ periodic reports (e.g. overdrawn accounts, temporary overdrafts, cash retention limit, office accounts, etc.) and take proactive action to ensure profitable and ethical business. Ensure audit related deliverables, both internal and external are met as per the prescribed norms Ensure compliance with due processes and guidelines Create a performance oriented environment leading to high employee motivation and productivity Ensure that all staff are adequately trained on the products of the bank, sales processes and various policies of the bank Resolve, report any disruptions (e.g. strike or local disturbance) and take appropriate action to ensure that the branch operations are run smoothly. Liaison with the cluster office and other branch offices to ensure the smooth management of operations and the achievement of overall business goals. Ensure proper upkeep of branch premises and assets including safety and security Qualifications: Optimal qualification for success on the job is: Graduate/ MBA (Marketing) preferred from a recognized institute NCFM and AMFI Certifications 10-15 years of experience in the BFSI sector Role Proficiencies: For successful execution of the job, the candidate should possess the following: Knowledge of banking products and services Knowledge of regulatory guidelines and norms Good communication (both verbal and written) skill in both English and the local language Ability to manage complex client situations Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment Ability to handle pressure and meet deadlines #ComeAsYouAre 'We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply'

Job Title: Assistant Branch Manager Operations Division/Department: Branch Operations Reports To: Branch Head Work Location: PAN India Desired Work Experience: 4- 6 Years Weekly Off: Rotational About Us Aakash Educational Services Ltd. (AESL) is one of India's most trusted names in test preparation, renowned for providing students with a competitive edge through both classroom and digital learning experiences. We offer preparation for major entrance exams like the National Eligibility cum Entrance Test (NEET), Joint Entrance Examination (JEE - Main & Advanced), and school/board examinations, as well as Scholarship exams and Olympiads. Our approach aims around each students unique learning needs, with highly qualified and passionate instructors dedicated for helping students to realize their dreams. Employees at AESL work on the philosophy of Student First and put in great efforts to offer best in class educational services to our students & parents. AESL is committed for expanding its reach and impact across India. Our goal is to provide accessible, high-quality education to students nationwide, including areas where establishing physical classrooms is challenging. We are certified Great Place to Work , accolated consecutively last three times. AESL (Aakash) Advantage As a leader in competitive exam preparation, Aakash offers a work environment where passionate individuals can make a meaningful difference. Heres what makes Aakash an outstanding workplace: Nationwide Presence and Growth Opportunities : With over 300 branches across India, AESL offers employees the ample opportunities to grow with a leading educational brand. Dynamic, Student-Centric Culture : Over 10,000+ employees work alongside expert faculty members who are devoted to mentoring and guiding students. Cutting-Edge Technology : Aakashs 100% digitized classrooms and hybrid learning models blend traditional and digital learning methods, positioning employees at the forefront of edtech. Impactful Results : Aakashs legacy is proven by results, with over 1,15,000 NEET and JEE qualifiers in a single year alone. Employees thrive in a collaborative environment and be part of a team that consistently empowers students to achieve top results, such as 8, AIR 1 ranks in NEET and over 50 students in the top JEE ranks. Essential Duties and Responsibilities: Responsible for ensuring customer satisfaction (students and parents) & retention Ensure proper communication & relationship with all the students and parents for entire course duration. Monitoring and ensure proper collection of revenue and reduce branch expenses. Ensure compliance with laws & regulations as applicable. Handling any kind of Parent enquiry & Student enquiry or complaints Should co-ordinate with all departments at branch/region/Corporate office. Ensures general cleanliness, appearance and safety of the office premises. Skill Requirements: Ability to supervise staff and manage branch operations. Strong ability to plan and manage multiple projects. Ability to effectively manage conflict and competing priorities. Ability to work independently; problem-solve, analyze issues and create action plans. Decision making skills. Strong computer proficiency, including competency with MS Office. Enthusiastic, proactive, flexible and constructive approach. Ability to work and engage at all levels within the organization. Educational Qualification: Graduate & Above Industry: Telecom/BFSI/Any Previous Role: Operations Manager/Compliance Manger Employment Type: Permanent Job, Full Time. Signature .

About the Role: The Branch Head (BH) is responsible for coordinating and overseeing all branch operations and implementing strategies to increase productivity and performance levels in order to achieve the branchs financial targets. They are responsible for ensuring the smooth functioning of the branch and its compliance with the rules and regulations. They should maintain good relations with the key account holders of the Bank to ensure deepening of accounts and thus generating revenue. Key Responsibilities Ensure efficient daily operation of a branch, including lending, product sales and customer service in accordance with the banks objectives Prepare the plan for the growth of branch business in consultation with the Cluster Head Implement the plan through the Branch team so as to achieve the top line goals Establish and strengthen relations with key customers (e.g. top 10%) to generate sustained business. Review daily/ periodic reports (e.g. overdrawn accounts, temporary overdrafts, cash retention limit, office accounts, etc.) and take proactive action to ensure profitable and ethical business. Ensure audit related deliverables, both internal and external are met as per the prescribed norms Ensure compliance with due processes and guidelines Create a performance oriented environment leading to high employee motivation and productivity Ensure that all staff are adequately trained on the products of the bank, sales processes and various policies of the bank Resolve, report any disruptions (e.g. strike or local disturbance) and take appropriate action to ensure that the branch operations are run smoothly. Liaison with the cluster office and other branch offices to ensure the smooth management of operations and the achievement of overall business goals. Ensure proper upkeep of branch premises and assets including safety and security Qualifications: Optimal qualification for success on the job is: Graduate/ MBA (Marketing) preferred from a recognized institute NCFM and AMFI Certifications 10-15 years of experience in the BFSI sector Role Proficiencies: For successful execution of the job, the candidate should possess the following: Knowledge of banking products and services Knowledge of regulatory guidelines and norms Good communication (both verbal and written) skill in both English and the local language Ability to manage complex client situations Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment Ability to handle pressure and meet deadlines #ComeAsYouAre 'We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply'

Looking for Young Graduates with 3-4 yrs exp into logistics/courier for Branch Manager role in Surat, Pandesara location. CTC Offered- up to 5 lacs Interested candidates can share there CV at arjun.seth@dtdc.com Role & responsibilities Responsible for branch in bound & out bound operations within prescribed time. Monitoring & ensuring timely arrival and departure of vehicles from the branch. Responsible for all pickup and delivery activities of the branch. Maintaining prescribed service level of all DTDC products including PTP & E-Commerce shipments. Responsible for managing all customer queries arising out of the branch with the help desk of the branch customer support team. Ensuring branch adherence to standard operating procedure for all Operational processes. Managing the cost budget of the branch and upkeep of branch infrastructure. Play the role of administrative supervisor to all branch personnel KPI will be along 2 primary categories Service Quality Managing the Cost Budget of the Branch Preferred candidate profile Graduate with 3-4 yrs of exp into First Mile & Last Mile Operations Should have team handling and excellent communication skills. Perks and benefits Perks and benefits Performance Link Incentive