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5.0 - 10.0 years

8 - 12 Lacs

Mysuru

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We are looking for a skilled professional with 5 to 10 years of experience to lead our regional mortgage operations unit in Mysore, driving high-quality customer experience while ensuring efficiency, compliance, and consistency. The ideal candidate will have a strong background in banking or financial services. Roles and Responsibility Investigate, collaborate on, and maintain operating policies and procedures for extending mortgage loans that conform to bank and industry standards. Review, respond to, and develop resolutions for compliance-related findings for the regional unit, serving as the first line subject matter expert for daily loan scenario questions. Interview, hire, train, coach, evaluate, and redirect team members for optimal performance. Ensure quality and production goals are met, monitoring workflow levels and redeploying resources as needed. Monitor and maintain established operations turn time and quality standards across processing, underwriting, and closing. Foster collaborative relationships with regional sales and operations units to ensure optimal communication and focus between sales and operations. Partner with sales production staff and other internal/external departments to establish loan performance expectations and monitor quality assurance and timeliness of processing / underwriting / closing workflow. Stay informed about changes related to the mortgage industry and bank changes affecting the mortgage department, suggesting process changes to ensure compliance. Collaborate with sales managers to ensure effective communication and alignment between sales and processing. Maintain consistency with main operations center policies, procedures, and workflow, incorporating market-specific practices for competitive advantage. Explore new technology options to enhance quality and efficiency, including due diligence of vendors and product onboarding. Ensure zero critical and repeated audit observations and manage open customer complaints within defined timelines. Analyze operational scorecards to identify root causes of exceptions and detect trends, identifying training opportunities, system or process enhancements, and performance development needs. Job Minimum 5 years of experience in banking or financial services. Strong knowledge of housing finance, branch operations, and retail operations. Excellent leadership and management skills. Ability to work collaboratively with cross-functional teams. Strong analytical and problem-solving skills. Experience in managing and developing high-performing teams. A graduate degree is required for this position. Additional Info The company offers a dynamic and supportive work environment, with opportunities for growth and development.

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3.0 - 8.0 years

8 - 13 Lacs

Bengaluru

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We are looking for a highly skilled and experienced professional to join our team as a Manager - Retail Credit in Bengaluru. The ideal candidate will have 3-8 years of experience in the field. Roles and Responsibility Review and assess complex loan applications within defined guidelines, making decisions or recommending approval to higher authorities. Underwrite proposals according to laid down policies and procedures to meet business volumes and agreed SLAs. Conduct personal discussions with customers to establish creditworthiness and ensure completion of credit/KYC documents and verification. Assess income to obligation ratios, loan to value ratios, and possess in-depth knowledge of ratio calculations and their impact on loan performance over long tenures. Maintain Portfolio MIS, Delinquency MIS, and other operations-related MIS of the cluster, regularly reporting the same. Build and facilitate effective relationships with third parties to achieve the best outcomes for clients. Take ownership of client queries and use industry knowledge and experience to overcome challenges and solve problems. Exceed service quality standards and strive for continuous process improvement. Undertake critical review of credit proposals to identify industry, business, financial, management, and facility structure risks. Ensure collateral and other credit risk mitigation are in place to facilitate approving authority decision-making on credit proposals. Enable quick turnaround time of credit lending proposals for mortgage business in close liaison with the sales team. Undertake ongoing review of credit exposures to ensure continued bankability. Facilitate critical review and documentation of proposals and monitor client & collateral creditworthiness from pre-sanction to post-disbursement, undertaking risk mitigation steps while ensuring adherence to legal & documentation norms & policies. Manage the credit underwriting function of the branch and facilitate quick turnaround of credit lending proposals in close liaison with local credit analysts and sales team. Follow up and ensure recovery of quick mortality cases between 12-18 MOV. Job A graduate or postgraduate degree is required, with CA/MBA being preferable. Possess strong analytical and problem-solving skills, along with excellent communication and interpersonal abilities. Demonstrate the ability to work effectively in a fast-paced environment and meet deadlines. Exhibit strong attention to detail and organizational skills, with the capacity to multitask and prioritize tasks. Be familiar with housing finance, credit underwriting, and credit analysis. Have experience in the banking/financial services/broking industry.

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2.0 - 7.0 years

8 - 13 Lacs

Mumbai

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We are looking for a highly skilled and experienced professional with 2 to 7 years of experience to join our team as a Manager - Retail Credit - Housing - EM - Credit in Rajapalayam, South Venganallur. The ideal candidate will have a strong background in credit underwriting and management. Roles and Responsibility Review and assess complex loan applications within defined guidelines. Conduct personal discussions with customers to establish creditworthiness and ensure completion of credit/KYC documents and verification. Assess income to obligation ratios, loan to value ratios, and calculate ratios to determine loan performance over long tenures. Maintain Portfolio MIS, Delinquency MIS, and other operations-related MIS of the cluster and regularly report the same. Build and facilitate effective relationships with third parties to achieve the best outcomes for clients. Undertake critical review of credit proposals to identify industry, business, financial, management, and facility structure risks. Ensure collateral and other credit risk mitigation are in place to support approving authority decisions on credit proposals. Enable quick turnaround time of credit lending proposals for mortgage business in close liaison with the sales team. Undertake ongoing review of credit exposures to ensure continued bankability. Facilitate critical review and documentation of proposals and monitor client & collateral creditworthiness from pre-sanction to post-disbursement, undertaking risk mitigation steps while ensuring adherence to legal & documentation norms & policies. Manage the credit underwriting function of the branch and facilitate quick turnaround of credit lending proposals in close liaison with local credit analysts and sales team. Follow up and ensure recovery of quick mortality cases between 12-18 MOV. Job Graduate or Postgraduate degree. CA/MBA certification is preferable. Minimum 2 years of experience in credit underwriting and management. Possess strong knowledge of credit underwriting principles and practices. Demonstrate excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Exhibit strong analytical and problem-solving skills.

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2.0 - 7.0 years

8 - 13 Lacs

Palasa

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We are looking for a highly skilled and experienced professional to join our team as a Manager - Retail Credit in the housing sector. The ideal candidate will have 2-7 years of experience in credit underwriting, risk management, or a related field. Roles and Responsibility Review and assess complex loan applications within defined guidelines. Conduct personal discussions with customers to establish creditworthiness and ensure completion of credit/KYC documents and verification. Assess income to obligation ratios, loan to value ratios, and calculate ratios to determine loan performance over long tenures. Maintain Portfolio MIS, Delinquency MIS, and other operations-related MIS of the cluster and regularly report the same. Build and facilitate effective relationships with third parties to achieve the best outcomes for clients. Undertake critical review of credit proposals to identify industry, business, financial, management, and facility structure risks. Ensure collateral and other credit risk mitigation are in place to facilitate approving authority decisions on credit proposals. Enable quick turnaround time of credit lending proposals for mortgage business in close liaison with the sales team. Undertake ongoing review of credit exposures to ensure continued bankability. Facilitate critical review and documentation of proposals and effectively monitor client & collateral creditworthiness from pre-sanction to post-disbursement, undertaking risk mitigation steps while ensuring adherence to legal & documentation norms & policies. Manage the credit underwriting function of the branch and facilitate quick turnaround of credit lending proposals in close liaison with local credit analysts and sales team. Follow up and ensure recovery of quick mortality cases between 12-18 MOV. Job Graduate or Postgraduate degree in any discipline; CA/MBA is preferable. Strong knowledge of credit underwriting, risk management, and financial analysis. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience in managing credit portfolios and analyzing market trends. Familiarity with regulatory requirements and industry standards. CertificationsCA/MBA (Preferable).

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2.0 - 7.0 years

6 - 10 Lacs

Mumbai

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We are looking for a skilled professional with 2 to 7 years of experience to join our team as a Manager - Retail Branch Operations - Housing - Branch Operations in Delhi, specifically in Lajpat Nagar. The ideal candidate will have a strong background in retail branch operations and housing. Roles and Responsibility Manage daily branch operations to ensure efficient service delivery. Oversee staff performance and provide guidance on customer service standards. Develop and implement strategies to enhance branch productivity and profitability. Foster strong relationships with customers, addressing their needs and resolving issues promptly. Collaborate with internal teams to achieve business objectives. Analyze market trends and competitor activity to identify growth opportunities. Job Minimum 2 years of experience in retail branch operations or a related field. Strong knowledge of banking and financial services regulations. Excellent leadership and communication skills. Ability to work in a fast-paced environment and meet deadlines. Proficiency in MS Office and other relevant software applications. Strong analytical and problem-solving skills. For more information, please contact us at 6587414.

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10.0 - 12.0 years

5 - 9 Lacs

Kolkata

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We are looking for a highly skilled and experienced professional to join our team as a Manager in Branch Operations based in Kolkata. The ideal candidate will have 10-12 years of experience in the banking or financial services industry. Roles and Responsibility Manage and control all operational functions of the branch, defining roles and responsibilities for team members. Ensure adequate coordination with the centralized operations team to maintain high-quality service and customer satisfaction. Provide product awareness among operations teams to handle walk-in customers and guide them on cross-selling company products. Oversee back-end operations, adhere to TAT and SLAs, and ensure accurate cash management and tallying of accounts. Coordinate with IT, infrastructure, security, secured stationary (operations), unsecured stationary (admin), and housekeeping for branch administration activities. Ensure process-level compliance through accurate document collection from customers and adherence to RBI regulations around KYC, AML, operational risk, and customer service. Foster collaborative relationships with sales managers to ensure optimal communication and focus between sales and processing. Review operational scorecards to identify root causes of exceptions, detect trends, and suggest training opportunities, system or process enhancements, and performance development needs. Job Post Graduate/Graduate in any discipline. Minimum 10 years of experience in the banking or financial services industry. Strong knowledge of banking operations, financial services, and broking. Excellent leadership and management skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience in managing and controlling operational functions. Knowledge of compliance and regulatory requirements. Familiarity with audit observations and customer complaints. Additional Info The selected candidate will be responsible for ensuring zero critical and repeated audit observations and zero open customer complaints beyond defined timelines.

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10.0 - 15.0 years

8 - 13 Lacs

Mumbai

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We are looking for a highly skilled and experienced professional with 10 to 15 years of experience to join our team as a Manager - Retail Credit in Tenkasi, Tamil Nadu. The ideal candidate will have a strong background in credit underwriting and risk management. Roles and Responsibility Review and assess complex loan applications within defined guidelines. Underwrite proposals according to laid down policies and procedures to meet business volumes. Conduct personal discussions with customers to establish creditworthiness and ensure completion of credit/KYC documents and verification. Assess income to obligation ratios and loan to value ratios, and calculate ratios to predict loan performance over long tenures. Maintain Portfolio MIS, Delinquency MIS, and other operations-related MIS and regularly report the same. Build and facilitate effective relationships with third parties to achieve the best outcomes for clients. Undertake critical review of credit proposals to identify industry, business, financial, management, and facility structure risks. Ensure collateral and other credit risk mitigation are in place to support approving authority decisions on credit proposals. Enable quick turnaround time of credit lending proposals for mortgage business in close liaison with the sales team. Undertake ongoing review of credit exposures to maintain bankability standards. Facilitate critical review and documentation of proposals and monitor client & collateral creditworthiness from pre-sanction to post-disbursement, undertaking risk mitigation steps while ensuring adherence to legal & documentation norms & policies. Manage the credit underwriting function of the branch and facilitate quick turnaround of credit lending proposals in close liaison with local credit analysts and sales team. Follow up and ensure recovery of quick mortality cases between 12-18 MOV. Job Graduate or Postgraduate degree with a preference for CA/MBA certification. Minimum 10 years of experience in credit underwriting and risk management. Possess strong knowledge of credit underwriting principles, practices, and regulations. Demonstrate excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines is essential. Strong analytical and problem-solving skills are required.

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2.0 - 7.0 years

3 - 5 Lacs

Hyderabad

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We are looking for a highly skilled and experienced professional with 2 to 7 years of experience to manage all operations activities at the branch and ensure customer satisfaction by resolving all customer queries. The ideal candidate will have a strong background in Retail Loan Product process and excellent communication skills. Roles and Responsibility Manage all operations activities at the branch to ensure smooth functioning. Resolve customer queries and issues promptly to ensure high customer satisfaction. Support the Retail Loan Product process and ensure timely completion of tasks. Coordinate with various departments to achieve business objectives. Develop and implement processes to improve efficiency and productivity. Analyze customer feedback and suggest improvements to enhance customer experience. Job Minimum 2 years of experience in a related field, preferably in banking or financial services. Strong knowledge of Retail Loan Product process and procedures. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience in managing and leading teams to achieve business objectives. Educational qualificationAny Graduate. Additional Info The company offers a competitive salary package and opportunities for growth and development.

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10.0 - 15.0 years

8 - 12 Lacs

Mumbai

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We are looking for a skilled Senior Manager to lead our Credit Administration team in Mumbai. The ideal candidate will have 10-15 years of experience in finance and banking, with expertise in credit administration, underwriting, and process mapping. Roles and Responsibility Implement and manage credit admin processes and credit underwriting for the corporate finance division. Ensure security perfection and appropriate charge creation along with filing in ROC for assets securing the facility. Coordinate with operations departments for data input, file maintenance, and other tasks. Generate MIS on revenue leakages as per sanction conditions and follow up for post-disbursal documents (PDD) and deferral MIS. Check and follow up for security creation and generate reports on credit facilities. Process map and improve business processes to enhance efficiency and productivity. Job MBA in Finance or CA degree from a reputable institution. Strong knowledge of credit administration, underwriting, and financial services. Excellent analytical, communication, and problem-solving skills. Ability to work in a fast-paced environment and meet deadlines. Experience in generating MIS and managing data analysis. Strong understanding of financial regulations and compliance requirements.

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4.0 - 9.0 years

8 - 12 Lacs

Kolkata

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We are looking for a skilled professional with 4 to 15 years of experience to join our team as a Manager DSMG in Kolkata. The ideal candidate will have a strong background in collections and financial services, with excellent communication and problem-solving skills. Roles and Responsibility Handle collections for the assigned area and achieve collection targets on various parameters like resolution, flows, credit cost, and roll rates. Ensure NPA''s are within the assigned budget and minimize them through active efforts. Increase fee income/revenue and develop initiatives to control and reduce vendor payouts. Conduct asset verifications and possession as per SARFESI/Section 9 process through court receivers. Track and control delinquency, focusing on non-starters. Build relationships with key clients to ensure timely collections and monitor defaulting customers. Represent the organization in front of legal/statutory bodies as required by the legal team and ensure the collection team adheres to legal guidelines. Allocate work to field executives and ensure agencies perform as per defined SLA, with payments and audit receipts deposited within the defined SLA. Ensure adequate Feet on Street availability and obtain daily updates from all collection executives on the delinquent portfolio, initiating detailed account level reviews of high-ticket accounts. Ensure compliance with all Audit/Regulatory bodies and company policies and procedures. Job Post Graduate or Graduate in any discipline. Minimum 4 years of experience in collections or financial services. Strong knowledge of banking and financial services. Excellent communication and problem-solving skills. Ability to work in a fast-paced environment and meet targets. Strong analytical and organizational skills.

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11.0 - 15.0 years

10 - 14 Lacs

Bengaluru

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We are looking for a skilled Investment Product Specialist with 11-15 years of experience to join our team in Bengaluru. The ideal candidate will have expertise in wealth management and knowledge of investment products. Roles and Responsibility Assist in raising funds from HNI/UHNI clients through technical and fundamental research on equities. Regularly meet with active clients, convert dormant clients into active ones, and collaborate with wealth managers. Conduct regular regional visits for HNI client meetings and seminars. Send research reports to current and prospective clients and assist in writing quarterly client newsletters. Provide investment support, education, and guidance to clients, prospects, and Relationship Managers. Stay updated on competitors'' investment capabilities, product offerings, and pricing policies. Job MBA/PGDBA/PGPM or equivalent degree; AMFI/NISM certification is preferred. Possess strong knowledge of wealth management and investment products. Demonstrate excellent communication and interpersonal skills. Ability to work effectively with clients, prospects, and Relationship Managers. Exhibit strong analytical and problem-solving skills. Be familiar with IRDA regulations and industry standards.

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2.0 - 7.0 years

3 - 7 Lacs

Patna

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We are looking for a highly motivated and experienced Branch Manager to lead our retail team in Patna. The ideal candidate will have 2 to 7 years of experience in sales, branch management, or a related field. Roles and Responsibility Achieve sales targets while maintaining high-quality portfolio standards. Lead a team of Loan Officers/Field Staff to meet business objectives. Develop and implement effective collection strategies to minimize risks and maximize repayments. Conduct regular field visits to guide and motivate staff, assessing loan officer performance through sample centre meetings. Track repayment from regular customers and follow up on delinquent, non-starters, and fraud cases. Maintain daily run rate as per projections through regular morning and evening meetings with Loan Officers. Ensure proper maintenance of the branch and all registers, documents, etc., to handle compliance, audit, legal, admin, HR, and other issues. Guide the team to enhance First Time Right (FTR) and TAT while ensuring maximum customer satisfaction. Maintain a branch that aligns with brand values and ensures effective brand retention and recall amongst all customers and non-customers. Ensure all systems and processes are followed at the branch as stipulated by Senior Management and ensure all staff are adequately trained on company products and processes. Job Graduate in any discipline. Minimum 2 years of experience in sales, branch management, or a related field. Possess strong leadership and communication skills. Demonstrate the ability to work in a fast-paced environment and consistently meet sales targets. Exhibit excellent problem-solving and analytical skills. Be capable of designing and implementing effective collection strategies. Have knowledge of auditing, administration, legal, HR, and compliance procedures. Experience in handling branch operations, including budgeting, forecasting, and resource optimization is required. Ability to maintain a positive and professional demeanor when interacting with customers, colleagues, and senior management. For more information, please contact us at 6587102.

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2.0 - 5.0 years

3 - 6 Lacs

Chennai

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We are looking for a highly skilled and experienced Customer Service Executive to join our team in Chennai. The ideal candidate will have 2-5 years of experience in customer service, preferably in the banking or financial services industry. Roles and Responsibility Perform various tasks under the guidance of the Supervisor/Manager. Identify potential business customers with the help of the Supervisor/Manager. Collect and validate customer documents according to organizational norms. Log cases in the system as per SOP and follow the disbursement process. Fulfill the sanction ratio as per organizational requirements. Meet customer needs and cross-sell multiple products under the guidance of the Supervisor/Manager. Empanel new vendors and develop relationships with them. Ensure compliance with all Audit/RBI regulations. Job Minimum 2 years of experience in customer service, preferably in banking or financial services. Strong knowledge of customer service principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet targets. Strong analytical and problem-solving skills. Experience in handling education loans is an added advantage. Any graduate can apply for this position. About Company TATA CAPITAL LIMITED is a leading player in the banking and financial services industry, committed to providing exceptional customer service and building long-term relationships with its clients.

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4.0 - 6.0 years

1 - 4 Lacs

Mumbai

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We are looking for a skilled professional with 4 to 6 years of experience to lead our Microfinance Operations team in Mumbai. The ideal candidate will have a strong background in asset operations and large team handling experience. Roles and Responsibility Manage end-to-end centralized operations for microfinance loans, ensuring productivity, quality, and cost targets. Handle repayment, reconcile LMS & GL balances, and calculate partner payouts within TAT. Ensure compliance with all audit, MFI, and RBI regulations, coordinating with insurance partners and managing insurance policies. Process and resolve customer queries, requests, or complaints within defined TAT, conducting daily reviews of operational scorecards to identify root causes and implement solutions. Publish daily reports and trackers, staying updated on changes in the microfinance/MFI industry to ensure best practices. Manage a large team, including interviewing, hiring, training, coaching, evaluating, and redirecting team members for optimal performance. Foster collaborative relationships with internal customers (Sales, Credit, Collections, Finance) to ensure optimal communication. Identify and run all projects related to Microfinance Operations, leading systems change requirements and raising BRD, UAT, and rolling out with close coordination with IT. Job Minimum graduate; MBA preferred. 4 to 6 years of experience in asset operations, with experience in handling large teams and senior stakeholder management. Strong knowledge of microfinance operations, including project management and team management. Excellent communication and interpersonal skills, with the ability to work collaboratively with internal stakeholders. Experience in managing and resolving customer queries and complaints. Ability to analyze data and publish daily reports and trackers. Should have at least 2 years of managerial experience in handling Asset Operations. Additional Notes The selected candidate should have a minimum of 2 years of managerial experience in handling Asset Operations.

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4.0 - 6.0 years

1 - 4 Lacs

Mumbai

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We are looking for a skilled professional with 4 to 6 years of experience to lead our Microfinance Operations team in Mumbai. The ideal candidate will have a strong background in asset operations and large team handling experience. Roles and Responsibility Manage end-to-end centralized operations for microfinance loans, ensuring productivity, quality, and cost targets. Handle repayment, reconcile LMS & GL balances, and calculate partner payouts within TAT. Ensure compliance with all audit, MFI, and RBI regulations, coordinating with insurance partners and managing insurance policies. Process and resolve customer queries, requests, or complaints within defined TAT, conducting daily reviews of operational scorecards to identify root causes and implement solutions. Publish daily reports and trackers, staying updated on changes in the microfinance/MFI industry and suggesting best practices. Lead systems change requirements, raise BRD, UAT, and roll out projects related to microfinance operations. Job Minimum graduate; MBA preferred. Possess at least 2 years of managerial experience in handling asset operations and demonstrate senior stakeholder management skills. Experience in microfinance operations is preferred, along with knowledge of project management and team management. Demonstrate strong analytical and problem-solving skills, with the ability to work collaboratively with internal customers. Exhibit excellent communication and interpersonal skills, enabling effective collaboration with cross-functional teams. Be proficient in using various software applications and tools, with the ability to learn new systems quickly.

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2.0 - 7.0 years

8 - 13 Lacs

Bagalkot

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We are looking for a highly skilled and experienced professional with 2 to 7 years of experience to join our team as a Manager - Retail Credit - Housing - Credit in Bagalkot, Karnataka. The ideal candidate will have a strong background in credit underwriting and management. Roles and Responsibility Review and assess complex loan applications within defined guidelines. Conduct personal discussions with customers to establish creditworthiness and ensure completion of credit/KYC documents and verification. Assess income to obligation ratios and loan to value ratios, and calculate ratios to determine loan performance over long tenures. Maintain Portfolio MIS, Delinquency MIS, and other operations-related MIS of the cluster and regularly report the same. Build and facilitate effective relationships with third parties to achieve the best outcomes for clients. Undertake critical review of credit proposals to identify industry, business, financial, management, and facility structure risks. Ensure collateral and other credit risk mitigation are in place to support approving authority decisions on credit proposals. Enable quick turnaround time of credit lending proposals for mortgage business in close liaison with the sales team. Undertake ongoing review of credit exposures to maintain bankability standards. Facilitate critical review and documentation of proposals and monitor client & collateral creditworthiness from pre-sanction to post-disbursement, undertaking risk mitigation steps while ensuring adherence to legal & documentation norms & policies. Manage the credit underwriting function of the branch and facilitate quick turnaround of credit lending proposals in close liaison with local credit analysts and sales team. Follow up and ensure recovery of quick mortality cases between 12-18 MOV. Job Graduate or Postgraduate degree. CA/MBA certification is preferable. Minimum 2 years of experience in credit underwriting and management. Possess strong knowledge of credit underwriting principles and practices. Demonstrate excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines.

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6.0 - 8.0 years

6 - 10 Lacs

Mumbai

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We are looking for a highly skilled and experienced professional to join our team as a Manager - Retail Branch Operations in Pune. The ideal candidate will have 6-8 years of experience in retail branch operations, preferably in the banking or financial services industry. Roles and Responsibility Manage daily operations of the retail branch, ensuring efficient and effective service delivery. Develop and implement strategies to enhance customer satisfaction and loyalty. Supervise and guide a team of sales professionals to achieve business objectives. Maintain high standards of quality and integrity in all transactions and interactions. Analyze market trends and competitor activity to identify opportunities and threats. Collaborate with internal stakeholders to develop and implement process improvements. Job Strong knowledge of retail branch operations, including sales, customer service, and compliance. Excellent leadership and management skills, with the ability to motivate and inspire teams. Effective communication and interpersonal skills, enabling strong relationships with customers and colleagues. Ability to analyze data and make informed decisions to drive business growth. Strong problem-solving and conflict resolution skills, with the ability to handle pressure and meet deadlines. Experience in managing budgets and resources to achieve business objectives.

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4.0 - 6.0 years

1 - 4 Lacs

Gurugram

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We are looking for a skilled professional with 4 to 6 years of experience to join our team as an Associate - Operations (Physical File Management Process) in Gurgaon, Sector 14. The ideal candidate will have a strong background in asset operations and team handling experience. Roles and Responsibility Manage day-to-day microfinance physical file management processes. Ensure files are tracked from inward to storage and quality checked according to the checklist. Document scanning and image storage in the system. Collaborate with business teams to achieve agreed FTR targets. Review operational scorecards daily to determine root causes and resolve issues. Publish daily reports and trackers. Manage outsourced partners and ensure agreed processing TAT is achieved. Ensure no critical and repeated audit observations and no open customer complaints beyond defined timelines. Serve as the first point of contact for business and outsourced vendors. Interview, hire, train, coach, evaluate, and redirect team members for optimal performance. Identify and run all projects related to microfinance operations and lead systems change requirements, raising BRD, UAT, and coordinating the roll-out with IT. Job Minimum graduate; MBA preferred. 4 to 6 years of experience in asset operations, team handling, and senior stakeholder management. Experience in microfinance operations is preferred. Strong skills in project management, team management, and stakeholder management. Ability to work in a fast-paced environment and meet deadlines. Excellent communication and interpersonal skills.

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10.0 - 20.0 years

14 - 18 Lacs

Ahmedabad

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We are looking for a skilled professional with 10 to 25 years of experience to lead our wealth management team in Ahmedabad. The ideal candidate will have a strong background in business development, portfolio performance analysis, and portfolio management. Roles and Responsibility Managing the Profit and Loss (P&L) of the region and building market share. Owning and establishing the Tata Capital Wealth Management brand for the regions. Recruiting, nurturing talent, and providing handholding to team members. Reviewing team performance for revenue optimization. Co-owning clients and addressing HNI and ultra-HNI investment requirements. Assisting in developing and implementing marketing plans to acquire new corporate customers. Job MBA/PGDBA/PGPM or equivalent degree; AMFI/NISM certification is preferred. Proven experience in financial planning, budgeting, and forecasting. Strong knowledge of financial products, including investments, wealth management, and portfolio management. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills.

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4.0 - 7.0 years

2 - 4 Lacs

Hyderabad

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We are looking for a highly skilled and experienced Centre Manager to lead our branch operations at Vijaya Diagnostic Centre. The ideal candidate will have a strong background in healthcare management and excellent leadership skills. Roles and Responsibility Manage daily operations of the centre, ensuring smooth functioning and high-quality patient care. Oversee staff performance, providing guidance and training to improve overall efficiency. Develop and implement strategies to enhance customer satisfaction and increase market share. Maintain accurate records and reports, ensuring compliance with regulatory requirements. Foster a culture of excellence, promoting teamwork and collaboration among staff members. Analyze data and metrics to identify areas for improvement and optimize processes. Job Requirements Proven experience in managing healthcare facilities or related fields. Strong knowledge of healthcare operations, including medical billing and insurance claims. Excellent communication and interpersonal skills, with the ability to work effectively with patients, staff, and management. Ability to analyze data and make informed decisions to drive business growth. Strong leadership and team management skills, with experience supervising and mentoring staff. Familiarity with quality control measures and patient safety protocols is essential.

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1.0 - 3.0 years

2 - 3 Lacs

Vapi

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Job Description: Senior Associate Branch Operations About HDFC Life: HDFC Life, one of Indias leading private life insurance companies, offers a range of individual and group insurance solutions. HDFC Life continues to have one of the widest reaches among new insurance companies with about 380+ branches in India touching customers in over 900 cities and towns.. Our long-stated strategy of balanced product mix, diversified distribution, continuous product innovation and re-imagining insurance through effective use of technology has enabled us to continue our journey despite the ever-changing external environment. Purpose of the Job: To ensure customer service and support all backend operation like NB, PS, Accounts Revival, and Lead Generation. To track Persistency and increase the same and Revival UW Duties & Responsibilities: - - - Customer Relationship and Services: Interacting with external customers and internal customers and addressing their queries, requests and complaints. Upfront Complaint Resolution¢ Complaints Management. New Business Processing: ¢ Handling end to end New business processing ¢ Scrutiny of accepted New Business application forms, recording rejections¢ Creation of client IDs and receipting of money. Policy Servicing : ¢ Processing all policy servicing txns and follow-up with HUB for same day processing and NAV allocation - - - - - ¢ Refunds processing and dispatch ¢ Undelivered policy documents tracking and management. ¢ Maintenance of all files and registers. ¢ Minor alteration like COA ( Change of Address) ¢ Answering queries on phone from Channel partner, FCs as well as customers. (Most of the coex calls up branch where they login the form for basic customer related information categorically for existing customers. - Claims: collecting documents from claimant/field visits to claimant, or other parties involved like public hospitals, police station etc (As and when case requires)/follow ups with Claims department for processing, decision and claim cheque hand-over process. Documentation: Maintenance and updating of all kinds of Reports like MINT, PEPPER WONDERS, Files and Registers, Updation of Customers information. Business Retention: to ensure business retention by averting lookins/withdrawal/ surrenders/premium reduction that also involves coordination with sales colleagues and HUB. - - - - Persistency/Revival: ¢ Revival calling for lapsed and paid-up policies for reinstatement. That frequently requires visiting customers place to convince them on reinstating policies. Lead Generations:¢ Generating leads and seeking appointment with all walk-in customers for pitching repurchase. - - ¢ System updation, lead allocation and follow ups with Sales for lead closure. ¢ Take proactive initiatives related to revenue generation through cost reduction, productivity enhancement and process improvement. Knowledge, Skills & Abilities: - - - Educational Qualification: Minimum Graduate Age- 28 to 38 yrs Work Experience: Minimum 2 years of experience in operations, Customer Service, Backend operations preferably from Insurance or Banking sector. Required Skills: Good communication skills, MS Office -

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3.0 - 6.0 years

5 - 8 Lacs

Bengaluru

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Responsibilities: * Clinic Operations * Team Leadership * Customer Service * Inventory Management * Quality Control Health insurance Provident fund Free meal Over time allowance Maternity policy Performance bonus Referral bonus Leave encashment Gratuity

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6.0 - 11.0 years

13 - 17 Lacs

Mumbai

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We are looking for a skilled professional with 6 to 11 years of experience to lead our wealth management team in Delhi. The ideal candidate will have a strong background in business development, portfolio performance analysis, and portfolio management. Roles and Responsibility Managing the Profit and Loss (P&L) of the region and building market share. Establishing Tata Capital Wealth Management as a brand for the region. Recruiting, nurturing talent, and providing handholding to team members. Reviewing team performance for revenue optimization. Co-owning clients and addressing HNI and ultra-HNI investment requirements. Developing and implementing marketing plans to acquire new corporate customers. Job MBA/PGDBA/PGPM or equivalent degree; AMFI/NISM certification is preferred. Proven experience in financial analyst roles, wealth management, and portfolio management. Strong understanding of financial products and services. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Experience in managing teams and building relationships with high net worth individuals (HNIs) and ultra-HNIs.

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10.0 - 12.0 years

14 - 18 Lacs

Ahmedabad

Work from Office

We are looking for a skilled professional with 10 to 12 years of experience to lead our wealth management team in Ahmedabad. The ideal candidate will have a strong background in business development, portfolio performance analysis, and portfolio management. Roles and Responsibility Managing the Profit and Loss (P&L) of the region and building market share. Owning and establishing the Tata Capital Wealth Management brand for the regions. Recruiting, nurturing talent, and providing handholding to team members. Reviewing team performance for revenue optimization. Co-owning clients and addressing HNI and ultra-HNI investment requirements. Developing and implementing marketing plans to acquire new corporate customers. Job MBA/PGDBA/PGPM or equivalent degree; AMFI/NISM certification is preferred. Proven experience in financial analyst roles, wealth management, and portfolio management. Strong understanding of financial products and services. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Experience in managing teams and building relationships with high net worth individuals.

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2.0 - 7.0 years

4 - 8 Lacs

Chennai

Work from Office

Experience in Testing Experience in loan domain Experience in branch operations Proficient in using Web Browsers & web-based application Proficient in Excel/Word/Email with god communication & language skills Knowledge of HTML/CSS/HTTP protocol is an added advantage Good Academics with Min 70% marks Establish test cases & document test cases in the format with details as required by the team Keep track of all test cases & ensure to avoid duplicity of test cases Execute test cases in various environments and work with Developer/BA/other stakeholder in verifying the test results & discuss test outcomes Learn on the job continually to changing requirements & update the test cases before execution Skilled at attention to details and ensure fault-free application delivered to customer This job role is responsible for overall project management of the reporting manager s projects This job role shall report to his manager periodically & work with project manager Must have superior numerical skills to detect calculation related errors in application

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