2196 Branch Operations Jobs - Page 40

Experience in Testing Experience in loan domain Experience in branch operations Proficient in using Web Browsers & web-based application Proficient in Excel/Word/Email with god communication & language skills Knowledge of HTML/CSS/HTTP protocol is an added advantage Good Academics with Min 70% marks Establish test cases & document test cases in the format with details as required by the team Keep track of all test cases & ensure to avoid duplicity of test cases Execute test cases in various environments and work with Developer/BA/other stakeholder in verifying the test results & discuss test outcomes Learn on the job continually to changing requirements & update the test cases before execution Skilled at attention to details and ensure fault-free application delivered to customer This job role is responsible for overall project management of the reporting manager s projects This job role shall report to his manager periodically & work with project manager Must have superior numerical skills to detect calculation related errors in application

We are looking for a highly skilled and experienced Customer Service Executive to join our team in Hyderabad. The ideal candidate will have 2 to 7 years of experience in customer service, preferably in the banking or financial services industry. Roles and Responsibility Perform various tasks under the guidance of the Supervisor/Manager. Identify potential business customers with the help of the Supervisor/Manager. Collect and validate customer documents according to organizational norms. Log cases in the system as per SOP and follow the disbursement process. Fulfill the sanction ratio as per organizational requirements. Meet customer needs and cross-sell multiple products under the guidance of the Supervisor/Manager. Empanel new vendors and develop relationships with them. Ensure compliance with all Audit/RBI regulations. Job Minimum 2 years of experience in customer service, preferably in banking or financial services. Strong knowledge of customer service principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet targets. Strong analytical and problem-solving skills. Experience in education loans is an added advantage. Any graduate can apply for this position. About Company TATA CAPITAL LIMITED is a leading company in the banking and financial services industry, committed to providing excellent customer service and building long-term relationships with its clients.

We are looking for a highly skilled and experienced professional with 10 to 15 years of experience to join our team as a Manager - Retail Credit in Nandyal, Sanjeev Nagar. The ideal candidate will have a strong background in credit underwriting and risk management. Roles and Responsibility Review and assess complex loan applications within defined guidelines. Underwrite proposals according to laid down policies and procedures to meet business volumes. Conduct personal discussions with customers to establish creditworthiness and ensure completion of credit/KYC documents and verification. Assess income to obligation ratios and loan to value ratios, and calculate ratios to predict loan performance over long tenures. Maintain Portfolio MIS, Delinquency MIS, and other operations-related MIS of the cluster and regularly report the same. Build and facilitate effective relationships with third parties to achieve the best outcomes for clients. Undertake critical review of credit proposals to identify industry, business, financial, management, and facility structure risks. Ensure collateral and other credit risk mitigation are in place to support approving authority decisions on credit proposals. Enable quick turnaround time of credit lending proposals for mortgage business in close liaison with the sales team. Undertake ongoing review of credit exposures to maintain bankability. Facilitate critical review and documentation of proposals and monitor client & collateral creditworthiness from pre-sanction to post-disbursement, undertaking risk mitigation steps while ensuring adherence to legal & documentation norms & policies. Manage the credit underwriting function of the branch and facilitate quick turnaround of credit lending proposals in close liaison with local credit analysts and sales team. Follow up and ensure recovery of quick mortality cases between 12-18 MOV. Job Graduate or Postgraduate degree with a preference for CA/MBA certification. Minimum 10 years of experience in credit underwriting and risk management. Strong knowledge of credit underwriting principles, practices, and regulations. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills.

We are looking for a highly skilled and experienced professional to join our team as an Officer in Retail Branch Operations, located in Salem. The ideal candidate will have 1-3 years of experience. Roles and Responsibility Manage and oversee daily retail branch operations. Develop and implement strategies to enhance customer satisfaction and loyalty. Supervise and guide a team of staff members to achieve operational goals. Maintain accurate records and reports of branch performance. Ensure compliance with regulatory requirements and company policies. Foster strong relationships with customers, colleagues, and other stakeholders. Job Strong knowledge of banking and financial services operations. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Proficient in Microsoft Office and other software applications. Strong analytical and problem-solving skills. Ability to lead and motivate a team to achieve results. Experience working in a similar role within the banking or financial industry is preferred. Additional Info For more information, please contact us at 6589365.

Role & responsibilities Account Opening & Maintenance: • Run the processes for account opening, account maintenance & account closure related formalities as per YBL process for Corporate clients. • Handle corporate customers enquiries and instructions, whilst ensuring that the Bank’s delivery standards are met in achieving total customer satisfaction. e.g. timely checking of account opening documentation, opening of accounts etc. • Ensure adherence to process & documentation standards • Maintain strict vigilance on the quality of forms and documentation provided. • Ensure timely follow up with Sales RMs of all BUs for resolution of any outstanding deferrals. • Provide support to relationship managers & product sales managers for servicing corporate clients – attend to customer requirements, coordinate with back office operations & facilitate their transactions as required to ensure total customer satisfaction and ensure fault free servicing and transactions processing for corporate clients and services like trade,CMS,Escrow arrangements,BTI,payments etc • Transactions Related: • Address all transaction related enquiries i.e. pre, during & post transaction processing & escalations. • Ensure strong monitoring of all transactions. • Assist in follow up on recoveries/dues from the customers- Monitor internal GL & keep reconciliation of accounts updated, Generate MIS reports as applicable • Service & Quality: • To ensure that the highest quality service is provided to corporate customers. • Ensure that adequate records & data pertaining to corporate customer queries and complaints are maintained for achieving greater process efficiency. Coordinate with relationship managers and meet / interact with key clients on a periodic basis to stock take on service levels and customer satisfaction. • Implementation of 5S, ISO 9001:2000, Six Sigma standards & meet/exceed set quality parameters conforming to the standards. • Responsible for offering complete financial solutions to D4 most demanding corporate clients including Trade finance services, cash management – BTI, Escrow, IWDW & other simple banking transactions. •Provide interface to the channels for all the service quality related issues & Ensure timely escalation of issues impacting business and possible resolutions to address the concerns. • Audit & Compliance: • Ensure comprehensive compliance with all internal, regulatory and statutory requirements as relevant for various product and services from a branch perspective; • Attend to any audit findings and resolve them immediately as applicable • Others: • Maintain highest levels of discipline (punctuality, attendance, grooming standards etc) in the office. • Responsible for Branch upkeep & maintenance and control over the cost. • Must be thorough with banking processes, regulations & guidelines across retail products. • Comply with bank policies and procedures to ensure safety and security of bank's and customer's assets

Role & responsibilities Account Opening & Maintenance: • Run the processes for account opening, account maintenance & account closure related formalities as per YBL process for Corporate clients. • Handle corporate customers enquiries and instructions, whilst ensuring that the Bank’s delivery standards are met in achieving total customer satisfaction. e.g. timely checking of account opening documentation, opening of accounts etc. • Ensure adherence to process & documentation standards • Maintain strict vigilance on the quality of forms and documentation provided. • Ensure timely follow up with Sales RMs of all BUs for resolution of any outstanding deferrals. • Provide support to relationship managers & product sales managers for servicing corporate clients – attend to customer requirements, coordinate with back office operations & facilitate their transactions as required to ensure total customer satisfaction and ensure fault free servicing and transactions processing for corporate clients and services like trade,CMS,Escrow arrangements,BTI,payments etc • Transactions Related: • Address all transaction related enquiries i.e. pre, during & post transaction processing & escalations. • Ensure strong monitoring of all transactions. • Assist in follow up on recoveries/dues from the customers- Monitor internal GL & keep reconciliation of accounts updated, Generate MIS reports as applicable • Service & Quality: • To ensure that the highest quality service is provided to corporate customers. • Ensure that adequate records & data pertaining to corporate customer queries and complaints are maintained for achieving greater process efficiency. Coordinate with relationship managers and meet / interact with key clients on a periodic basis to stock take on service levels and customer satisfaction. • Implementation of 5S, ISO 9001:2000, Six Sigma standards & meet/exceed set quality parameters conforming to the standards. • Responsible for offering complete financial solutions to D4 most demanding corporate clients including Trade finance services, cash management – BTI, Escrow, IWDW & other simple banking transactions. •Provide interface to the channels for all the service quality related issues & Ensure timely escalation of issues impacting business and possible resolutions to address the concerns. • Audit & Compliance: • Ensure comprehensive compliance with all internal, regulatory and statutory requirements as relevant for various product and services from a branch perspective; • Attend to any audit findings and resolve them immediately as applicable • Others: • Maintain highest levels of discipline (punctuality, attendance, grooming standards etc) in the office. • Responsible for Branch upkeep & maintenance and control over the cost. • Must be thorough with banking processes, regulations & guidelines across retail products. • Comply with bank policies and procedures to ensure safety and security of bank's and customer's assets

Role & responsibilities Preferred candidate profile Maintains the Profit and Loss statement and Balance Sheet for the branch. • Executes the Branch Strategy in line with the overall Branch Banking strategy for the bank. • Sustained revenue generation for the branch through cross sell of TPP, RA and BB products • Liabilities mobilization through CASA portfolio growth in the Branch Catchment Superior and Consistent Customer Service • Ensures Efficient complaint management within specified TATs • Drives high service scores • Conducts customer engagement programs and marketing events • Ensures proper implementation of CRM by the Sales, Relationship & BSD departments and to be reviewed at every interval Strengthening Systems, Controls and Processes • Ensures Upkeep of the Branch and ATM and raises issues if required • Liaises with respective teams for effective and efficient Fraud Management within the cluster • Ensures branch compliance with Banks policies and processes • Ensures timely submission of MIS reports • Ensures safety and security of Bank and customer's assets • Ensures Audit related deliverables both internal and external are met as per the prescribed norms • Ensures Role clarity to employees in the branch and manage attrition Performance Management • Tracks and monitors daily productivity and book movement of the branch • Partners with the HCM Business partner for periodic review of performance of executives in the Branch and identify training needs if required Interested candidates can directly share their resumes with me on my Email ID shalini.gupta@v-konnect.com or WhatsApp Number 9893057024

We are looking for a highly skilled and experienced professional with 10 to 15 years of experience to join our team as a Manager - Retail Credit in Palanpur, S9 Complex, JM. The ideal candidate will have a strong background in credit underwriting and risk management. Roles and Responsibility Review and assess complex loan applications within defined guidelines. Underwrite proposals according to laid down policies and procedures to meet business volumes. Conduct personal discussions with customers to establish creditworthiness and ensure completion of credit/KYC documents and verification. Assess income to obligation ratios and loan to value ratios, and calculate ratios to predict loan performance over long tenures. Maintain Portfolio MIS, Delinquency MIS, and other operations-related MIS and regularly report the same. Build and facilitate effective relationships with third parties to achieve the best outcomes for clients. Undertake critical review of credit proposals to identify industry, business, financial, management, and facility structure risks. Ensure collateral and other credit risk mitigation are in place to support approving authority decisions on credit proposals. Enable quick turnaround time of credit lending proposals for mortgage business in close liaison with the sales team. Undertake ongoing review of credit exposures to ensure continued bankability. Facilitate critical review and documentation of proposals and monitor client & collateral creditworthiness from pre-sanction to post-disbursement, undertaking risk mitigation steps while ensuring adherence to legal & documentation norms & policies. Manage the credit underwriting function of the branch and facilitate quick turnaround of credit lending proposals in close liaison with local credit analysts and sales team. Follow up and ensure recovery of quick mortality cases between 12-18 MOV. Job Graduate or Postgraduate degree. CA/MBA certification is preferable. Minimum 10 years of experience in credit underwriting and risk management. Possess strong knowledge of credit underwriting principles, practices, and regulations. Demonstrate excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Exhibit strong analytical and problem-solving skills.

Opening for ABM OPS Location - (VAPI) Timing - 10 am to 7 pm 6 days working including Sat & Sun. Week off in between Mon to Fri Please share profile on abhishekmrinal@aesl.in / 7428046478 Essential Duties and Responsibilities: Responsible for ensuring customer satisfaction (students and parents) & retention Ensure proper communication & relationship with all the students and parents for entire course duration. Monitoring and ensure proper collection of revenue and reduce branch expenses. Ensure compliance with laws & regulations as applicable. Handling any kind of Parent enquiry & Student enquiry or complaints Should co-ordinate with all departments at branch/region/Corporate office. Ensures general cleanliness, appearance and safety of the office premises. Skill Requirements: Ability to supervise staff and manage branch operations. Strong ability to plan and manage multiple projects. Ability to effectively manage conflict and competing priorities. Ability to work independently; problem-solve, analyze issues and create action plans. Decision making skills. Strong computer proficiency, including competency with MS Office. Enthusiastic, proactive, flexible and constructive approach. Ability to work and engage at all levels within the organization.

We are looking for a Team Leader/Branch Manager with a graduate degree, up to 35 years of age, and experience in used LCV/SCV finance The role requires strong leadership skills to manage sales and collection teams, achieve business targets, and ensure compliance with ethical practices Candidates should be comfortable using smartphones, have working knowledge of English, and be hands-on with field verification, document collection, coordination with RTO/partners, and regular reporting to management

Grade:MM4(Senior Manager) Experience-10-15 years Reports to -Head-Branch Operations Key Job Responsibilities Fraud / Risk Controller for Branch Business Gold Loans Proven ability in Identification/investigation of causes of risk incident/fraud and measures to prevent them Exposure in both pre and post loan disbursal activities Exposure to compiling / Filing / Reporting Fraud/incident reports to internal and external stakeholders Proven recovery measures relevant branch/employees/hierarchy or external collections / skip tracing agencies/bureau alerts etc Drive recovery targets with the stakeholders Demonstrated ability to deploy and implement relevant recovery tools be it hard collections/police / legal measures Experienced, Used and Implemented various Technology tools, including AI / ML for fraud control and prevention, detection and resolutions Engagement capability with markets/field teams to identify control weaknesses and work with relevant teams to fix them Conduct mystery shopping to validate the efficacy of process adherence/controls/gaps and address them Demonstrated ability to develop and successfully run an FCU / RCU function and practice

Driving business Goal for the area/State ATO, BTO, Chit Group & No of Subscribers Debt Management - Collection Management of Prized & non-Prized Overdue Channel Penetration Managing business through branches & mobilize business through different channels under each branch like Corporate, Agents, DSA, Direct Sales Team Recruitment of Branch Managers & DSTs Achieving the P & L goal for the area Responsible for Customer Service & Customer Experience Responsible for process & compliance to ensure 100% compliance of internal & statutory norms Enhance the market share Employee Productivity Strengthening Franchisee by scale up channels & volume of business Plan, Design and management regular activities for creating valid leads for increasing sales Controller of P&L by reducing cost and increasing sales volume. Setting up new branches for increasing the market share Explore new channel/avenues for sourcing business. Ensuring the process and compliance to ensure smooth running of branch operations Strict monitoring of receivable and collection mechanisms Stock Taking of receivables & Payment track for the debt outstanding Other duties as delegated from time to time Behavioral Competencies Leadership and influencing qualities Strong analytical and critical thinking. Inter disciplinary knowledge Analytical thinking Solution oriented approach Conflict Management Creativity and Innovation

Assistant Branch manager is responsible for overall customer satisfaction and the operational efficiency of branch. Required Candidate profile An excellent organizational ability and skills to multitask with strong business acumen. A Strong communication and interpersonal skills. An ability of strong stakeholder management.

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-9 years of experience in process management, preferably in the IT Services & Consulting industry. Roles and Responsibility Develop and implement efficient processes to enhance productivity and quality. Analyze existing processes and identify areas for improvement. Collaborate with cross-functional teams to ensure seamless process execution. Monitor and control process performance metrics. Implement process improvements and changes to achieve business objectives. Ensure compliance with organizational policies and procedures. Job Requirements Proven experience as a Process Manager or similar role. Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment. Strong communication and interpersonal skills. Experience with process improvement tools and techniques.

We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-8 years of experience in process management and a strong background in managing processes. Roles and Responsibility Manage and implement new processes and procedures to improve efficiency and productivity. Analyze existing processes and identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to ensure seamless process implementation. Monitor and report on process performance metrics. Identify and mitigate risks associated with process changes or improvements. Job Requirements Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment and prioritize tasks. Strong communication and interpersonal skills. Experience with process improvement tools and techniques. Ability to lead and motivate teams to achieve process goals.

We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., with 6-10 years of experience in the IT Services & Consulting industry. The ideal candidate will have a strong background in process management and excellent leadership skills. Roles and Responsibility Manage and implement new processes and procedures to improve efficiency and productivity. Analyze existing processes and identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to ensure seamless process implementation. Monitor and report on process performance metrics. Identify and mitigate risks associated with process changes or improvements. Job Requirements Proven experience as a Process Manager in the IT Services & Consulting industry. Strong understanding of process management principles and methodologies. Excellent communication, leadership, and problem-solving skills. Ability to analyze complex data sets and make informed decisions. Experience with process improvement tools and techniques. Strong attention to detail and ability to prioritize tasks effectively.

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-8 years of experience in process management, preferably within the IT Services & Consulting industry. Roles and Responsibility Develop and implement efficient processes to enhance productivity and quality. Analyze existing processes and identify areas for improvement. Collaborate with cross-functional teams to align with business objectives. Design and execute experiments to test new processes and procedures. Monitor and report on key performance indicators to measure process effectiveness. Lead process improvements and ensure successful implementation. Job Requirements Proven experience as a Process Manager or similar role. Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment and prioritize tasks. Strong communication and interpersonal skills. Experience with process improvement tools and techniques. Familiarity with industry-specific regulations and standards is an asset.

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-8 years of experience in process management and a strong background in managing processes. Roles and Responsibility Develop and implement process improvements to increase efficiency and productivity. Manage and maintain existing processes, ensuring they are up-to-date and effective. Collaborate with cross-functional teams to identify areas for improvement and develop solutions. Analyze data and metrics to measure process performance and make informed decisions. Implement change management strategies to ensure successful process changes. Provide training and support to team members on new processes and procedures. Job Requirements Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills with attention to detail. Ability to work effectively in a fast-paced environment and prioritize tasks. Strong communication and interpersonal skills, with the ability to collaborate with stakeholders. Experience with process improvement tools and techniques, such as Lean or Six Sigma. Strong leadership and team management skills, with the ability to motivate and guide team members.

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting and excellent leadership skills, with 6-9 years of experience. Roles and Responsibility Manage and oversee the development and implementation of new processes and procedures. Analyze existing processes and identify areas for improvement. Collaborate with cross-functional teams to ensure seamless process execution. Develop and maintain process documentation and standard operating procedures. Ensure compliance with industry standards and regulatory requirements. Identify and mitigate risks associated with process improvements. Job Requirements Strong understanding of IT Services & Consulting principles and practices. Excellent leadership and communication skills. Ability to analyze complex data and make informed decisions. Experience with process improvement initiatives. Strong problem-solving and analytical skills. Ability to work in a fast-paced environment and adapt to changing priorities.

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-11 years of experience in process management and a strong background in managing processes. Roles and Responsibility Develop and implement process improvements to increase efficiency and productivity. Manage and maintain existing processes, ensuring they are up-to-date and compliant with industry standards. Collaborate with cross-functional teams to identify areas for improvement and develop solutions. Analyze data and metrics to measure process performance and make informed decisions. Implement change management strategies to ensure successful process changes. Provide training and support to team members on new processes and procedures. Job Requirements Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills, with the ability to interpret data and make informed decisions. Effective communication and interpersonal skills, enabling collaboration with cross-functional teams. Ability to work in a fast-paced environment, prioritizing multiple tasks and meeting deadlines. Strong leadership and team management skills, with the ability to motivate and guide team members. Experience with process improvement tools and techniques, such as Lean or Six Sigma.

We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., with 6-9 years of experience in the IT Services & Consulting industry. The ideal candidate will have a strong background in process management and excellent leadership skills. Roles and Responsibility Manage and implement new processes and procedures to improve efficiency and productivity. Analyze existing processes and identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to ensure seamless process implementation. Monitor and report on process performance metrics. Identify and mitigate risks associated with process changes or improvements. Job Requirements Proven experience as a Process Manager in the IT Services & Consulting industry. Strong understanding of process management principles and methodologies. Excellent communication, leadership, and problem-solving skills. Ability to analyze complex data sets and make informed decisions. Experience with process improvement tools and techniques. Strong attention to detail and ability to prioritize tasks effectively.

Axis Securities Limited is looking for Branch Head to join our dynamic team and embark on a rewarding career journeyBranch Head is responsible for various tasks including planning, execution, and management of related duties They should possess relevant skills and experience to excel in this role Duties include teamwork, problem-solving, and achieving organizational goals Candidates must have strong communication and technical abilities Responsibilities include project management, strategy execution, and performance optimization (More details as per role requirements )

Axis Securities Limited is looking for Branch Head to join our dynamic team and embark on a rewarding career journeyBranch Head is responsible for various tasks including planning, execution, and management of related duties. They should possess relevant skills and experience to excel in this role. Duties include teamwork, problem-solving, and achieving organizational goals. Candidates must have strong communication and technical abilities. Responsibilities include project management, strategy execution, and performance optimization. (More details as per role requirements.)

Axis Securities Limited is looking for PCG Service RM to join our dynamic team and embark on a rewarding career journeyStay abreast of market developments, SEBI regulations, and trading platforms to deliver best-in-class service.

Axis Securities Limited is looking for Branch Head to join our dynamic team and embark on a rewarding career journeyBranch Head is responsible for various tasks including planning, execution, and management of related duties. They should possess relevant skills and experience to excel in this role. Duties include teamwork, problem-solving, and achieving organizational goals. Candidates must have strong communication and technical abilities. Responsibilities include project management, strategy execution, and performance optimization. (More details as per role requirements.)