1135 Branch Operations Jobs - Page 40

About The Role : Job TitlePrivate Banking Advisor LocationMumbai, India Role Description Branch Banking is the liability business for Deutsche Bank present in 17 locations across India . This carters to a wide variety of population through its distinct channels like Personal banking, Private Banking and Business Banking. The primary objective is to enhance the value of the savings account portfolio through cross-sell, leading to increase in fee income, to add to that ensure acquisition of new clientele. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Acquisition - Assist Head RM in executing successful micro-events for acquisition of new clients. Acquire new accounts from group companies / family of existing customers. Acquire new accounts from referrals from existing customers Relationship Building / Deepening / Cross Sell - Ensure consistent growth of the Savings portfolio. Work closely with the Head RM to establish synergies for maximum penetration of Investment & Insurance sales to new customers along with deepening into the book i.e. AUM. Build a robust momentum with regard to the third party distribution (insurance, auto loans, and mortgages) and fee income to scale up the client portfolio growth, in line with the set targets. Ensure Risk Profiling is done for each customer. Implement customer contact programs to ensure their share of wallet with the bank increases. Close monitoring of average revenue per customer. Retention - Ensure top class service delivery to clients to be in line with the best in the industry. Monitor high net worth accounts closely to ensure that customers continue regular use the account and grow balances. Work towards reactivating accounts which have stopped transacting or depleted in balances. Assist in resolving service hurdles to create a delight situation for customers. Risk Management & Governance - Ensure awareness and adherence with the Know Your Customer policy, Anti Money Laundering Policy, Mis-selling Policy, Information Protection Policy, Operational Risk,Code of Conduct and other laid down compliance norms of the bank as stipulated from time to time. Provide regular feedback on the changing customer needs to the Product team and Service Quality team. Optimum usage of db Financial Planning Tool. Any suspicious transaction to be immediately reported to the Area Manager. Promotion of Alternate Channels. Increase customer contact ability by capturing email address and mobile number. Your skills and experience The candidate should have experience in servicing or sourcing clients of 20 lacs+ relationship. Applicants are preferred from Banking / Premium club membership / (Paid) High End Credit card sales background. Candidate should have excellent communication in English and well groomed. Minimum qualificationrequired is Graduation. Minimum Exp should be 6 12 Years in relevant field. How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

Assistant Branch Manager is responsible for ensuring that branch meets and exceeds expectations of business development and operational efficiency. Required Candidate profile Must have graduation or post graduation degree Proven experience as a Manager. Excellent organizational skills and problem solving skills Excellent time and work pressure management skills

Role & responsibilities Handling Cash, Till Management, Forex Services, Customer Service, Branch operations, Branch accounts. 6 days work Perks and benefits Best Salary & corporate benifits incluning health insurance for family.

About the Role: This role will require a decision-support mechanism that helps with everything from building and expanding a team, optimizing day-to-day operations to carrying out high-priority initiatives to tackling the most important strategic questions.You are fundamentally shaping how this companys going to be . Key responsibilities: Coordination with drivers, fleet owners and internal team till delivery Managing complaints/ escalations while journey management of particular vehicle Vehicle placements follow-up, vehicle tracking & connect with fleet owners, customers, drivers De-escalation of issues and follow-up issue to closure Adding trip details in the desktop/phone. Handling and Training customers on mobile and desktop applications. Preparation of Daily MIS for different clients Handling Customer queries and providing solutions. Follow up to ensure that appropriate actions were taken on customers' requests Refer unresolved customer grievances or special requests to Operations Manager Extensively calling up and communicating via other media, multiple stakeholders on a daily basis Calling multiple stakeholders extensively 1. Vehicle (Trucks) tracking from 1st mile to last mile delivery/ entire journey management 2. Efficiently resolving client, vendor, fleet owners escalations 3. Adhering to company & dept. SOP's 4. Co-ordinate with dept. members, cross-functional team & external stakeholders (truck drivers, truck owners, vendors, govt. authorities as per requirement) 5. Maintain database in CRM Preferred qualifications: Efficient in handling and communicating with customers Ability to listen and active problem-solving skills Good interpersonal skills, excellent verbal communication & basic written communication Basic knowledge of Excel Decent knowledge of mobile apps and desktop applications. Having prior experience in the transportation industry will be an added advantage. Knowledge of regional language Ready to work 6 days a week

Skillset & Competencies Visiting branches and rendering necessary support for continuous improvement Render necessary support to branches to ensure data quality/data enrichment Render necessary support to branches enhance digital adoption Render necessary support to branches on Product queries, technical issues regarding Gold Loans, SME loans and TPP Centralized coordination of KYC maintenance & ensuring quality assurance Verification and clearance of documents as per checklist prior to sanction of Gold loans. Handling customer queries and resolving grievances as per customer service standard Initiate necessary action for settlement of accounts involved in internal and external fraud in consultation with respective stakeholders Necessary assistance to ensure hassle free NCD and Forex Operations

Job Purpose : To ensure quality of customer service, gold collateral / asset quality & Process adherence, there by achieving growth the objectives of the organization. ( 1.Customer service - TAT for servicing a client, 2. Client retention to reduce attrition) Functional Responsibilities : To conduct valuation and verification of gold ornaments with respect to weight, purity & Detect spurious, low purity gold and frauds to mitigate the risk. Ensure that proper KYC and other prescribed documentation process is followed before and after the disbursement of loan Adhere the Policy, Process & other guidelines of the bank. Improve the existing process to overcome the probable risk. Maintaining the TAT in the timely disbursement of Gold loan. Retention of customers / portfolio by meaningful engagement time to time. Secure safe room operations, security measures, day to day working of branch. Follow up with the customer for timely interest collection, repayment and reduce NPA to zero. Compliance of internal audit matters. Close the issues pointed out in in audit with in the TAT. Cross Sell of other products / services of the bank. Maintain liaison with Gold loan department/ Departments in Zonal/ Head Office for speedy resolution of problems faced by branch. Competencies required for role : (a) Customer Service (b) Communication (c) Result Orientation (d) Written skills (e) Ability to liaise with Govt Depts./Police. (f) Alertness (g) Planning and Implementation Note : Only experienced and currently employed individuals are eligible .

1. Sales Leadership: Lead the sales efforts of the branch, ensuring that sales targets for financial products are met or exceeded. Develop, implement, and monitor sales strategies to achieve branch objectives and drive revenue growth. Set clear sales goals and expectations for the team, providing guidance and motivation to meet or exceed targets. 2. Business Development: Identify and develop new business opportunities to expand the customer base and increase branch profitability. Build and maintain relationships with key clients and strategic partners to drive business growth. Analyze market trends and competitor activities to identify opportunities for new product offerings and sales approaches. 3. Team Management & Training: Lead, coach, and develop the sales team to enhance their performance and achieve branch sales targets. Provide regular training on new products, sales techniques, and customer engagement strategies. Foster a high-performance culture within the team, motivating them to reach individual and team targets. 4. Customer Acquisition & Retention: Drive customer acquisition efforts by identifying potential clients and developing tailored solutions for their financial needs. Focus on retaining existing clients through personalized service and ensuring customer satisfaction. Develop strategies for cross-selling and up-selling financial products to increase sales opportunities. 5. Sales Reporting & Analysis: Monitor and analyze branch sales performance, identifying areas for improvement and implementing corrective actions. Prepare regular sales reports for senior management, highlighting achievements, challenges, and opportunities. Utilize sales data to forecast trends and adjust strategies to maximize revenue. 6. Local Marketing Initiatives: Collaborate with the marketing team to develop and execute local promotional campaigns to attract new customers. Organize events, workshops, and outreach initiatives to build brand presence and generate leads. 7. Relationship Management: Build long-term relationships with clients by providing expert advice and solutions tailored to their financial goals. Engage with high-net-worth individuals or key clients to ensure top-tier service and explore further business opportunities. As the Branch Head, you will be at the forefront of the branch's success, utilizing your leadership skills, sales expertise, and business development acumen to drive performance. If you come with your own sales team, you will have the added advantage of an established network and a proven ability to lead and deliver results. Desired Candidate Profile 1. Excellent communication and interpersonal skills. 2. Candidates who can bring their own sales team will be given preference. 3. Minimum 5 years of experience in Financial Planning, Investment Advisory, or Wealth Management. 3. A pleasing and professional personality. 4. Candidates with NISM - MF Advisory module /CFP/CWM would have an added advantage Perks and Benefits Incentives Monthly + Reimbursements(Local Conveyance + Mobile Reimbursement) + Rewards & Recognition + Fast track appraisal (Two appraisal in a year) 1st & 3rd Saturday off. Interested candidates with relevant experience are requested to share CVs at pawan.prasad@bajajcapital.com

We are looking for an experienced and organized Branch Operations Manager to oversee all daily operational activities at the branch.

We are seeking a highly motivated Branch Relationship Manager to foster and grow relationships with customers at the branch level.

Roles and Responsibilities Manage branch operations, including sales performance, customer service, and team handling. Develop and implement strategies to increase retail sales and channel sales through effective branch management. Handle branch operations independently with minimal supervision. Oversee daily activities of the branch office to ensure smooth functioning. Ensure compliance with company policies and procedures. Desired Candidate Profile 5-10 years of experience in area sales or depot management in BFSI industry. Strong understanding of branch handling, branch operations, branch management, team handling, retail sales, and channel sales (B2C). Proven track record of achieving targets in a similar role.

Role & responsibilities Ensure smooth branch operations complying to all internal controls, regulatory and compliance requirements, thus leading to strong business growth and optimum level of customer satisfaction. Cash and Vault monitoring in branch Ensure adherence with laid down processes and controls and manage Operational Risk for the Branch. Ensure, manage and supervise over the counter services in the branch to achieve timely and accurate processing of customer requests transactions and customer complaints, while ensuring service delivery is as per the prescribed standards and SLAs between the functions of the bank. Adherence to agreed TATs with Business thereby ensuring customer satisfaction. Compliance with all regulatory and internal guidelines and policies Manage audit at Branch and always ensure minimum satisfactory rating. Ensure smooth functioning of the Branch by supervising activities relating to Facilities Management, IT, etc. at branch level. Manage & control all operational functions of the Branch and define roles and responsibilities clearly for all team members. Ensure adequate coordination with centralized operations teams to maintain high quality service and customer satisfaction. Ensure timely receipt and submission of regulatory and other reports by/from the Branch. Monitor SLAs with all the Central Operations units. Participate in all critical system enhancement and process improvement exercises within Trade & Operations. Identify areas where productivity enhancement and cost reduction initiatives can be introduced. Ensure all processes are performed as per bank policies to achieve best satisfactory audit ratings in internal, external and SBP audits. Lead the branch Operations team to set individual objectives, review performance appraisals and provide on-going feedback on a formal and informal basis so that all staff are aware of what they are required to achieve and how they are performing against their objectives. Ensure implementation of a transparent and effective KPIs setting and appraisal process in time with local and regional guidelines. Actively participate for retention of deposits, identify and follow up on cross sell leads along with the branch manager in order to strengthen the liability position of the bank Any other responsibilities as assigned by Head T&O from time to time. Competency & Skills Required: Strong knowledge of banking regulations, SOPs, regulatory guidelines Strong written and oral communication skills Proven leadership skills, and the ability to coach staff to ensure high level of customer service Robust knowledge of branch banking operations Capacity for team building Maintain significant standard of services for Desired levels. Customer centric approach People management skills Please share your CV Regional HR Business Partner mahesh.chowgule@unitybank.co.in

Role & responsibilities Profitability Management - Maintaining & optimizing profitability for the branch Target setting & management Monitoring branch targets in numbers & volumes Portfolio quality management - through superior underwriting, working closely with collections Cost management managing all branch operating costs including cost of acquisition, operations etc. People management Motivating team, handling HR & administration function of the branch Customer experience management - Ensuring superior customer experience and handling customer service in terms of collections, pre closures & service issues Business Achieve contributed value targets set for the branch Ensure sales volumes for multiple products, sourcing quality & underwriting diligence to meet sales targets while controlling delinquencies and frauds Provide superior customer experience Manage TATs on credit & processing Minimize pre & post disbursal discrepancies Monitoring Performance Monitoring Branch performance in terms of key drivers i.e. Contributed Value.Volumes / Profitability / Expenses / Losses Employee Retention Employee Productivity Customer experience Monitor individual performance of each employee, continuously work to maximize productivity People Management Motivate and develop branch team Drive branch team to excel. Manage and mentor the team and keep attrition of branch staff low Conduct regular meeting with branch staff Provide open and honest feedback and ask for feedback. Mandatory Skills: 7-8 Years experience, with at least 4 years in Retail Assets Ability to plan & execute Strong inter-personal skills and leadership ability, Ability to create professional work culture that encourages enthusiasm and team spirit Understanding of credit risks & operational risks. Ability to manage and implement change by taking complete ownership

Roles and Responsibilities Manage branch operations, ensuring efficient day-to-day functioning and meeting targets. Develop and implement strategies for client acquisition, retention, and revenue generation. Oversee cross-selling activities to increase sales of financial products such as PMS, Mutual Funds, Security Trading, Stock Broking, and Stock Market services. Foster strong relationships with HNI clients through effective communication and relationship management. Ensure compliance with regulatory requirements and internal policies.

job Description Regional Head : B2C Businesss Broking & Wealth About Swastika Since our humble beginning in 1992, we have steadily climbed the ladder of success. To day, we are listed on BSE, NSE, MCX, and NCDEX, and have a strong presence in 25+ states with a team of 800+ members. Our growth has been exponential, supported by a vast network of 3 Lac+ customers and 2000+ business partners.We offer a comprehensive range of services including Stock Broking, NBFC, Insurance Broking, and Investment Banking. Our expertise lies in managing financial portfolios for individuals and institutions, assisting startups in launching IPOs, and facilitating fundraising from the market. Our experienced financial professionals utilize cutting-edge technology to provide a variety of investment solutions through our trading application. At our core, we value personal relationships and believe in the importance of trust and loyalty in delivering the best financial services. We are reachable at: www.swastika.co.in www.gotradingo.com Our Core Values We are Trustworthy and Truthful tribe.We are always Open to learn We are Disciplined and Presentable. We are Energetic and Happy. Customers are our Priority numberone Politeness is our Language . We are Determined to honor our commitments . Job Brief Regional Business Head Job Title : National Head Location : Ahmedabad Experience : 8-10 years in - B2C Business (Broking & Wealth Management ) Job Summary: Job Brief: National Head - B2C Business (Broking & Wealth Management) We are seeking a dynamic and results-oriented professional to take on the role of National Head - B2C Business (Broking & Wealth Management) . This is a pivotal leadership position, responsible for driving the growth of the organization's B2C business vertical, focusing on broking and wealth management services. The ideal candidate will possess proven expertise in business development, exceptional leadership skills, and the ability to forge and nurture relationships with High Net Worth Individuals (HNIs) and Ultra High Net Worth Individuals (Ultra-HNIs). This role demands an individual who can lead large teams, deliver operational excellence, and strategically position the organization as a market leader in the financial services sector. National Head Profile National Head B2C Business ( Broking & Wealth Management ) Key Responsibilities: Team Leadership: Lead, mentor, and inspire a large team of wealth managers, relationship managers, and sales professionals. Foster a high-performance culture with a focus on achieving organizational goals. Client Relationship Management: Build and maintain strong relationships with HNI and Ultra-HNI clients. Provide personalized financial advice and wealth management solutions to Ultra HNI clients Operational Excellence: Ensure seamless day-to-day operations, optimizing processes for efficiency and compliance. Monitor and enhance service quality to exceed client expectations. Market Insights & Strategy: Stay updated on market trends, financial products, and regulatory changes. Use data-driven insights to refine strategies and improve client offerings. Compliance and Risk Management: Ensure all business activities comply with regulatory standards and internal policies. Proactively identify and mitigate risks related to broking and wealth management Requirements • Position : National Head Requirements Experience : 7-10 years in a similar role within a broking firm. Certifications : All relevant NISM Modules & Certificates related to Wealth Management Education : Post Graduate in Finance / Marketing / Management Skills : Strong knowledge of Equities, Derivatives and all Wealth Products Proven leadership and large team management skills. Excellent communication, negotiation, and interpersonal abilities. Strategic thinker with the ability to implement effective growth strategies. Proficient in market analysis, client relationship management, Team Management, and compliance. Job Qualification Position National Head B2C Business ( Broking & Wealth Management ) Skills and Qualifications: Education: MBA/PGDM in Finance, Marketing, or related fields. Experience:8-10 years in broking, wealth management, or financial services. Proven track record in business development and Team leadership. Technical Skills : Strong knowledge of broking platforms, wealth management tools, and CRM systems. Proficiency in financial products like equities, mutual funds, bonds, and alternative investments. Soft Skills : Excellent communication, negotiation, and interpersonal skills. Strong problem-solving and analytical abilities. Thank You , Swastika invest mart ltd Y.N road , Opp. Rani Sati Gate,Above BOI,Near Milan TVS 2nd Address Sakar-9, Opposite - Atma house, Ashram road Ahmadabad - 380009 Indore - 452001, Madhya Pradesh 9399145601 Aparna.Pathak@swastika.co.in Deepali.tomar@swastika.co.in

ASPIRE Renewals Manager Full-time DepartmentBusiness Support Company Description Version 1 has celebrated over 29 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. Were also an award-winning employer reflecting how employees are at the heart of Version 1. Weve been awardedInnovation Partner of the Year Winner 2023 Oracle EMEA Partner Awards, Global Microsoft Modernising Applications Partner of the Year Award 2023, AWS Collaboration Partner of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. Were focused on our core values; using these weve seen significant growth across our practices and our Digital, Data and Cloud team is preparing for the next phase of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. About The Role The Renewals Manager is responsible for overseeing and executing the end-to-end customer renewal process. This includes proactively managing renewal timelines, updating internal systems, analysing historical and current data to ensure profitability, and identifying potential up-sell and cross-sell opportunities. The Renewals Manager will collaborate with internal stakeholders (such as Sales, Delivery, Service Delivery) to ensure smooth and efficient contract renewals that drive revenue retention and growth. Key Responsibilities Renewal Management Own the renewal cycle from initiation to completion, ensuring timely and accurate processing of all contract renewals. 7+ years of experience in contract/renewal. Coordinate with customers and internal teams to gather necessary information and approvals prior to contract expiration dates. System Updates & Documentation Maintain up-to-date information in CRM, billing, and other relevant systems to track contract status and renewal progress. Document all interactions, negotiations, and outcomes in accordance with company policies and procedures. Up-sell & Cross-sell Opportunities Collaborate with the Sales and Customer Success teams to identify opportunities for additional products and services. Present recommendations to customers on potential upgrades, add-ons, or related services to drive incremental revenue. Pricing & Rate Increases Evaluate annual rate increase potential by analysing market conditions and company profitability goals. Develop strategies to communicate and justify any price adjustments to customers. Data Analysis & Profitability Review historical pricing, usage, and performance data to accurately determine current profitability and forecast future margins. Identify trends, potential risks, and opportunities to optimize the renewal cycle and improve overall revenue retention. Cross-functional Collaboration Partner with Finance to ensure invoices and contract terms align with forecasts and revenue targets. Work closely with Legal and Compliance teams to ensure all contractual documents adhere to company policies and relevant regulations. Customer Relationship Management Build and maintain strong relationships with customers, acting as a trusted advisor for their ongoing needs. Resolve any renewal-related customer concerns, proactively escalating issues when necessary. Process Improvement Continuously refine and improve renewal processes, templates, and workflows to enhance efficiency and customer satisfaction. Track and report key performance metrics (e.g., renewal rates, churn, up-sell/cross-sell revenue). Qualifications N/A Additional Information At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their well-being, professional growth, and financial stability. One of our standout advantages is the ability to work with a hybrid schedule along with business travel, allowing our employees to strike a balance between work and life. We also offer a range of tech-related benefits, including an innovative Tech Scheme to help keep our team members up-to-date with the latest technology. We prioritise the health and safety of our employees, providing private medical and life insurance coverage, as well as free eye tests and contributions towards glasses. Our team members can also stay ahead of the curve with incentivized certifications and accreditations, including AWS, Microsoft, Oracle, and Red Hat. Our employee-designed Profit Share scheme divides a portion of our company's profits each quarter amongst employees. We are dedicated to helping our employees reach their full potential, offering Pathways Career Development Quarterly, a programme designed to support professional growth. Cookies Settings

1)Responsible for managing P&L of the branch.2)Managing new & existing clients for FTL business.3)Managing vehicle Placements.4)Follow- up for payment collection.5)Solving Client queries. Responsibilities: Responsible for managing P&L of the branch: Oversee the profit and loss of the branch, implementing strategies to optimize revenue and manage costs effectively to ensure profitability. Managing new & existing clients for FTL business: Develop and nurture relationships with both new and existing clients to secure and expand Full Truckload (FTL) business. This includes identifying leads, pitching services, and closing deals. Managing vehicle Placements: Coordinate and manage the effective allocation and placement of vehicles to meet client FTL requirements, ensuring timely and efficient transportation. Follow-up for payment collection: Proactively follow up with clients to ensure timely payment for services rendered, managing accounts receivable and minimizing outstanding dues. Solving Client queries: Address and resolve client queries and issues promptly and effectively, ensuring a high level of customer satisfaction and strengthening client relationships. Location : Chennai /Bangalore / Bhiwandi/Hyderabad.

Working Language English Tamil About The Role Develop consistent pipeline of applications from good quality customers who require finance for purchase of New Commercial Vehicles through direct sourcing, Dealers, market references etc., Effectively manage relationships with all customers by responding to their requirements in a timely and professional manner. Ensure that all documentation and information related to loan proposals are obtained in a timely manner to practice First Time Right principle. Actively generate & pass on leads for cross-sell products like Saving Accounts, Current Accounts, Term Deposits, FASTag (wherever applicable) Ensure 100% compliance to Policies & Processes and all regulatory matters of RBI and other statutory bodies

Basic Section No. Of Position 1 Grade 10 Level Branch Manager Organisational BUSINESS Financial Services BUSINESS_UNIT-1 Aditya Birla Capital Limited BUSINESS_UNIT-2 Aditya Birla Capital Limited BUSINESS_UNIT-3 Aditya Birla Capital Limited DEPARTMENT-1 Retail - Emerging Markets Country India State Karnataka Worksite SJR Extension, Devangere Industry NBFC Function Sales Skills Skill Sales Negotiation Communication Management Emerging Markets Minimum Qualification Under Graduate CERTIFICATION No data available About The Role Key Result Areas (Max 1325 Characters) Supporting Actions (Max 1325 Characters) Branch Sales Planning & Management Work with Circle Head on devising the sales plan for the branch/s and devise the approach for achieving the set targets. Develop and implement plans to achieve business targets and promote multiple products through multiple sales channels that include Direct to customer and Direct Selling Agencies. Track industry developments and scan market on competitive offerings on periodic basis. Foster a culture of high performance, accountability, customer-centricity, governance within the team in assigned branch/s. Work closely with operations, credit, collections teams to achieve branchs profitability. Prepare and report product-wise MIS reports on disbursement, profitability, teams productivity, collections, NPA, etc. to circle head on daily/weekly basis, as need be. Team and Internal Stakeholder Management Lead and develop a team of 6-8 Sales Managers and offer knowledge over product, sales techniques, customer engagement efforts & leveraging multiple sales channels and customer base. Offer support to create a sustainable funnel for sourcing & generating quality customer leads and more quality sales channels. Guide team to liaise with Operations, risk and sales governance team Offer support with adequate knowledge upon scanning customer files from various risk factors in order to maintain portfolio quality. Conduct daily productivity meet with the Sales Managers, Channel partners to update on product policy, provide feedback, and address challenges. Build and maintain healthy relationships with underwriters, branch operations and collections manager for smooth cross-functional coordination that leads to improved branch productivity. Identify behavioral and skill-based training needs and nominate the team for relevant trainings/ seminars to improve efficiency. Customer Acquisition/ Engagement Identify market potential to grow business and leverage the opportunities by driving initiatives on acquiring new customers and increase the book size of the branch to targeted numbers. Offer adequate support to the team to increase login to disbursal conversion ratio. Handhold team to identify sustainable ways to grow customer database and leverage existing book to ensure adequate conversions for branch profitability. Closely track customer complaints and escalations to offer solutions to customers satisfaction. Also, to identify process lags and direct the team towards efficiency. Operational Effectiveness Drive adoption of business processes from sourcing to collections to ensure efficiency and customer satisfaction in the branch. Address operational issues and implement solutions to enhance branch performance. Build and maintain healthy relationships with Operations and Sales Governance teams for smooth coordination, process efficiencies and improved TATs. Monitor and report to Circle head on sales operations and productivity metrics. Encourage implementation of improved processes and best practices in order to enhance operational effectiveness, productivity and customer satisfaction. Portfolio & Risk Management Work with the Risk, Operations and Sales Governance teams to ensure adherence to risk management and control mechanisms Support risk and review process by reviewing the loan sanctioning, disbursement process and documentation to ensure controlled operations. Monitor and prepare MIS on NPA and defaulters in the portfolio for proactive response and drive effective solution. Proactively identify risks to maintain portfolio quality and liaise with the risk team in escalation cases.

Basic Section No. Of Position 1 Grade 10 Level Branch Manager Organisational BUSINESS Financial Services BUSINESS_UNIT-1 Aditya Birla Capital Limited BUSINESS_UNIT-2 Aditya Birla Capital Limited BUSINESS_UNIT-3 Aditya Birla Capital Limited DEPARTMENT-1 Retail - Emerging Markets Country India State Karnataka Worksite Umashankar Nagar,Ranebennur Industry NBFC Function Sales Skills Skill Sales Negotiation Communication Management Emerging Markets Minimum Qualification Under Graduate CERTIFICATION No data available About The Role Key Result Areas (Max 1325 Characters) Supporting Actions (Max 1325 Characters) Branch Sales Planning & Management Work with Circle Head on devising the sales plan for the branch/s and devise the approach for achieving the set targets. Develop and implement plans to achieve business targets and promote multiple products through multiple sales channels that include Direct to customer and Direct Selling Agencies. Track industry developments and scan market on competitive offerings on periodic basis. Foster a culture of high performance, accountability, customer-centricity, governance within the team in assigned branch/s. Work closely with operations, credit, collections teams to achieve branchs profitability. Prepare and report product-wise MIS reports on disbursement, profitability, teams productivity, collections, NPA, etc. to circle head on daily/weekly basis, as need be. Team and Internal Stakeholder Management Lead and develop a team of 6-8 Sales Managers and offer knowledge over product, sales techniques, customer engagement efforts & leveraging multiple sales channels and customer base. Offer support to create a sustainable funnel for sourcing & generating quality customer leads and more quality sales channels. Guide team to liaise with Operations, risk and sales governance team Offer support with adequate knowledge upon scanning customer files from various risk factors in order to maintain portfolio quality. Conduct daily productivity meet with the Sales Managers, Channel partners to update on product policy, provide feedback, and address challenges. Build and maintain healthy relationships with underwriters, branch operations and collections manager for smooth cross-functional coordination that leads to improved branch productivity. Identify behavioral and skill-based training needs and nominate the team for relevant trainings/ seminars to improve efficiency. Customer Acquisition/ Engagement Identify market potential to grow business and leverage the opportunities by driving initiatives on acquiring new customers and increase the book size of the branch to targeted numbers. Offer adequate support to the team to increase login to disbursal conversion ratio. Handhold team to identify sustainable ways to grow customer database and leverage existing book to ensure adequate conversions for branch profitability. Closely track customer complaints and escalations to offer solutions to customers satisfaction. Also, to identify process lags and direct the team towards efficiency. Operational Effectiveness Drive adoption of business processes from sourcing to collections to ensure efficiency and customer satisfaction in the branch. Address operational issues and implement solutions to enhance branch performance. Build and maintain healthy relationships with Operations and Sales Governance teams for smooth coordination, process efficiencies and improved TATs. Monitor and report to Circle head on sales operations and productivity metrics. Encourage implementation of improved processes and best practices in order to enhance operational effectiveness, productivity and customer satisfaction. Portfolio & Risk Management Work with the Risk, Operations and Sales Governance teams to ensure adherence to risk management and control mechanisms Support risk and review process by reviewing the loan sanctioning, disbursement process and documentation to ensure controlled operations. Monitor and prepare MIS on NPA and defaulters in the portfolio for proactive response and drive effective solution. Proactively identify risks to maintain portfolio quality and liaise with the risk team in escalation cases.

Basic Section No. Of Position 1 Grade 10 Level Branch Manager Organisational Industry -- Function -- Skills Skill Sales Negotiation Communication Management Emerging Markets Minimum Qualification Under Graduate CERTIFICATION No data available About The Role Key Result Areas (Max 1325 Characters) Supporting Actions (Max 1325 Characters) Branch Sales Planning & Management Work with Circle Head on devising the sales plan for the branch/s and devise the approach for achieving the set targets. Develop and implement plans to achieve business targets and promote multiple products through multiple sales channels that include Direct to customer and Direct Selling Agencies. Track industry developments and scan market on competitive offerings on periodic basis. Foster a culture of high performance, accountability, customer-centricity, governance within the team in assigned branch/s. Work closely with operations, credit, collections teams to achieve branchs profitability. Prepare and report product-wise MIS reports on disbursement, profitability, teams productivity, collections, NPA, etc. to circle head on daily/weekly basis, as need be. Team and Internal Stakeholder Management Lead and develop a team of 6-8 Sales Managers and offer knowledge over product, sales techniques, customer engagement efforts & leveraging multiple sales channels and customer base. Offer support to create a sustainable funnel for sourcing & generating quality customer leads and more quality sales channels. Guide team to liaise with Operations, risk and sales governance team Offer support with adequate knowledge upon scanning customer files from various risk factors in order to maintain portfolio quality. Conduct daily productivity meet with the Sales Managers, Channel partners to update on product policy, provide feedback, and address challenges. Build and maintain healthy relationships with underwriters, branch operations and collections manager for smooth cross-functional coordination that leads to improved branch productivity. Identify behavioral and skill-based training needs and nominate the team for relevant trainings/ seminars to improve efficiency. Customer Acquisition/ Engagement Identify market potential to grow business and leverage the opportunities by driving initiatives on acquiring new customers and increase the book size of the branch to targeted numbers. Offer adequate support to the team to increase login to disbursal conversion ratio. Handhold team to identify sustainable ways to grow customer database and leverage existing book to ensure adequate conversions for branch profitability. Closely track customer complaints and escalations to offer solutions to customers satisfaction. Also, to identify process lags and direct the team towards efficiency. Operational Effectiveness Drive adoption of business processes from sourcing to collections to ensure efficiency and customer satisfaction in the branch. Address operational issues and implement solutions to enhance branch performance. Build and maintain healthy relationships with Operations and Sales Governance teams for smooth coordination, process efficiencies and improved TATs. Monitor and report to Circle head on sales operations and productivity metrics. Encourage implementation of improved processes and best practices in order to enhance operational effectiveness, productivity and customer satisfaction. Portfolio & Risk Management Work with the Risk, Operations and Sales Governance teams to ensure adherence to risk management and control mechanisms Support risk and review process by reviewing the loan sanctioning, disbursement process and documentation to ensure controlled operations. Monitor and prepare MIS on NPA and defaulters in the portfolio for proactive response and drive effective solution. Proactively identify risks to maintain portfolio quality and liaise with the risk team in escalation cases.

Day to day branch operation activity. Going for pick-up along with vehicle at client location. Data entry. Coordinating with client for daily pick-ups. Ensuring shipments are connected from branch on time Follow-up with team for on time delivery Required Candidate profile 2+ years exp. in operations with a express/PTL/Transportation company. Good knowledge of data entry in ERP. Local geographical knowledge. Good convincing skills.

Business Development & Revenue Generation: Drive branch performance in terms of deposit growth, loan portfolio, and cross-sell of financial products (insurance, mutual funds, etc.). Identify new business opportunities and expand customer base. Achieve monthly/quarterly/annual sales and revenue targets. Customer Relationship Management: Ensure excellent customer service by resolving issues promptly and maintaining service quality. Build and nurture long-term relationships with high-value customers. Handle escalations and ensure high customer satisfaction. Operations & Compliance: Ensure smooth and efficient daily operations of the branch. Adhere to all banking guidelines, regulations, and procedures. Ensure compliance with audit, KYC, AML, and RBI norms. Team Leadership & Development: Recruit, train, and manage branch staff. Set performance goals and conduct regular performance evaluations. Foster a positive and productive work environment. Risk Management: Monitor and manage operational, credit, and market risks at the branch level. Ensure timely reporting and resolution of discrepancies and frauds.

Maintains office operations by receiving and distributing communications collecting and mailing correspondence and copying information Maintains supplies by checking stock to determine inventory levels must be fluent in english skills Telephone skill

Dear Job Aspirants, Greeting from IndusInd Bank HR Team !!! Objectives of this role : 1. Serve customers by managing documents, information, and financial transactions in an organized, efficient, and secure manager. 2. Build awareness of new products and services and identify customer needs to capitalize on the business referral opportunities. 3. Meet and exceed bank services standards greeting and acknowledging each customer to make them feel welcome, while complying with bank procedures and security protocols. 4. Work with other tellers as a team to complete daily tasks while demonstrating respect and professionalism, being prompt and supporting management as needed. Responsibilities: 1. Handle transactions for customers, including check cashing, deposits, withdrawal's, transfer's, loan payments, cashier, checks, and opening and closing of accounts. 2. Identify customer needs, provide information on new products and services and direct customers to branch representatives as needed. 3. Track, record, report and store transactional information and special requests. 4. Provide a high level of customer services. Required skills and qualifications: 1. Any graduate with prior cash handling experience. 2.Excellent communication , customer - service, and time- management skills. 3. Strong dedication to accuracy and efficiency 4. Aged below 30 5. Must to have banking experience with customer service and operation knowledge Please note both the profiles require you to be flexible with Sales and Operations and relevant candidates will be considered. Hence individuals looking for exclusively operations role may not attend the interview. Venue Details : Contact Person : Sourabh Sandeep Time : 10.30 am to 4.30 pm Date : 17th May' 2025 Location : Across Pune Regional Office, IndusInd Bank Limited : 3rd Flr, Suyog Platinum, Naylor Road, Next to Hotel Conrad, Pune 411 001 . Since we have multiple openings across Pune, you can come along/ refer this opportunity to your friends/colleagues who are suitable for the role and might be looking for a job. Regards, Team HR IndusInd Bank

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AIand digital innovation are redefining industries and were leading the charge.Genpacts AI Gigafactory, our industry-first accelerator, is an example of howwere scaling advanced technology solutions to help global enterprises worksmarter, grow faster, and transform at scale. From large-scale models toagentic AI, our breakthrough solutions tackle companies most complexchallenges. If you thrive in a fast-moving, tech-driven environment,love solving real-world problems, and want to be part of a team thats shapingthe future, this is your moment Genpact (NYSE: G) is an advanced technology services andsolutions company that delivers lasting value for leading enterprises globally.Through our deep business knowledge, operational excellence, and cutting-edgesolutions we help companies across industries get ahead and stay ahead. Poweredby curiosity, courage, and innovation , our teams implement data,technology, and AI to create tomorrow, today. Inviting applications for the role of MT/ Asst. Manager/Manager – Retirement function, Compliance Responsibilities • A Specialist (Compliance) Processor / Analyst is responsible to handle High Complex Testing, research, reporting and Form 5500 filing of retirement plan activities as aligned. • Compliance Plan Queue monitoring might be an added responsibility ensuring all activities are completed within TAT. • Additional quality checks ensure end to end Plan Testing is completed with 100% quality in first instance. • Coordinate with other Operations group to ensure follow-up testing activities in OMNI / Relius are completed within deadline. • There may also be a need to coordinate with internal departments on application or hardware issues related to daily functions. • Be a SME in the assigned group or process. • Support meeting Service Level Agreements for TAT, utilization, productivity & quality. • Maintain and analyze process queue status and reports as assigned. Qualifications we seek in you! Minimum Qualifications • Masters / bachelor’s degree in accounting, Business Management /Administration or the equivalent combination of education, training, or work experience. • Prior experience in leading a team of approx. 5 - 10 FTE is essential. • Previous experience of Relius Administration would be a significant plus. Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Comejoin the tech shapers and growth makers at Genpact and take your career in theonly direction that matters: Up. Letsbuild tomorrow together. Genpact is an Equal OpportunityEmployer and considers applicants for all positions without regard to race,color, religion or belief, sex, age, national origin, citizenship status,marital status, military/veteran status, genetic information, sexual orientation,gender identity, physical or mental disability or any other characteristicprotected by applicable laws. Genpact is committed to creating a dynamic workenvironment that values respect and integrity, customer focus, and innovation.Furthermore, please do note that Genpact does not charge fees to process jobapplications and applicants are not required to pay to participate in ourhiring process in any other way. Examples of such scams include purchasing a'starter kit,' paying to apply, or purchasing equipment or training