2196 Branch Operations Jobs - Page 22

Oversee logistics operations, Manage teams, Ensure customer satisfaction, Drive growth, and maintain compliance at the Kolkata branch.

Job Summary: To manage and impact improvement in the Affluent Clients' Service parameters and the delivery of client experience so that Affluent Banking becomes a benchmark in customer service for premium banking customers in the industry. Responsibility Areas: Support in managing all Private Bank sales and service activities for the assigned region Provide complete and comprehensive information to customers on products, services and ensure best services are provided to them Analyze clients cash, capital, and investment needs Monitor the performance of client accounts and suggest ways to improve returns Ensuring appropriate control framework is in place and operations risk are properly managed Automating key activities of the business to gain efficiency in delivery Streamlining of the digitization activities in the process Assure adherence to the guidelines set by the bank Ensure bank meets the audit, compliance regulatory requirements Gather latest Market intelligence and track benchmark against best practices in competitor banks. Manage and improve the customer journey and partner experience to differentiate the bank from competition Evaluate the feasibility of Digital enablement from offering, channel process point of view and ensure its implementation to improve overall operational efficiency Collaborate with other departments and functions to provide best-in-class products and service offerings to the customer Preferred Skill Set: Prior experience in managing Service Delivery and client experience agendas roles at a level of geographic zone / pan-India central role Will bring a mix of business acumen and Service orientation to be able to create service excellence as a culture with a view to enhance business value Excellent communication, analytical & reviewing skills Inter-personal coordination & Team Player Previous exposure to CRM systems and Finacle is a critical skill. Excellent ability to use Excel and PowerPoint

Hi, Menka here from Onboard HRServices!! Inviting Females for Role Customer Service Manager - Operation HL/lap with Leading NBFC at Jalandhar! Please send me your Updated resume on menka@onboardhrservices.com

We are hiring for Sales Coordinator for our Dalhousie branch. Preferred candidate profile - Only female can apply for the position. Graduation must. Candidate should be know the basic knowledge of computer. Experience - minimum 3-6 months in calling. No fresher. Salary - 10500-11000 Nth +pf+esic( depending on interview) Job roll - Maintain all database. Good relationship with stakeholders. Present daily, weekly and monthly report. Connect with the customers over the phone and solve their problem (If required). Customer handling. It is work from office only. No work from home. Timing - Monday - Saturday (10:00a.m-7:00p.m) Interview location - Chandni. Interview date - 16.07.25 Interview timing - 10:00a.m to 12:30p.m Candidate must be maintain formal attire and bring updated cv along with passport size photo. Must mention on cv : 'Applied for Sales Coordinator' Contact person Hr Sarmistha

ESAF Small Finance Bank is Hiring!! Job Profile :Branch Operations Manager Vertical : Branch Banking Interested candidates may contact or WhatsApp: Ann Sindrella - 9567082223 Location: Across Coimbatore Criteria: Candidates having minimum 3-6 years of experience in Branch Banking Operations Job Description * Responsible for Branch operations, business growth, MIS reporting and compliance and service quality at the branch.

IndusInd Bank Walk-in Interview for Teller/Cashier. Walk-in Date : 19th July 2025. Walk-in Location : IndusInd Bank, SY NO- 611A, Mahadev Arcade, Shop No. 182, Apoorva Nagar, Gokul Road, Hubli - 580030. Work Locations : Hubli Teller/Cashier Job Description - Role & responsibilities Manages daily customer transaction and services. Cash Handling, accept deposits and process withdrawals. Comply with bank regulatory requirement Resolve customer issues and provide regular assistant Preferred candidate profile Candidate with minimum 6 months of experience into cash handling / accountant / cashier with any bank/ NBFC/ Financial institutions. Interested Candidates share Cv's @ nidhi.hegde@indusind.com.

Opening for Branch Manager in Stock Market Company Location-Bangalore, Belgaum, Bagalkot, Bijapur, Chennai. Experience 4.5 years and above in stock market CTC 4.5 to 8 laks NISM or Senior Dealers ,or senior RM will be preferred Role: Branch Manager Required Candidate profile Responsibilities – Managing Branch as a Profit Center by revenue generation. Managing the team of relationship managers, dealers and ensure the issues of staff are resolved Contact QRN on 9869504403

Job description Conduct BC outlet wise progress review to ensure timely implementation of plans targets through the BC channel. Coordinate with the BC outlets staff for the successful launch and promotion of new micro banking products. Establish ESAF SFB as a preferred brand amongst the micro banking customer segment for all products across assets, liabilities and TPP. Identify the critical/burning issues of the area affecting the business and BC operations take remedial action/ escalate wherever needed Work closely with the BC outlet/branch managers, identify any gaps and remedy the situation without allowing it to damage the business. Regular visit to the BC outlets and interaction with BC outlet staff to ensure that business achieves the targets. Oversee the implementation of policies, procedures and controls in BCs so that all relevant procedural/regulatory requirements are met by the BCs. Monitor field activities of the BC and provide support when necessary Assess the market to find newer opportunities in terms of geographies, products, processes, customer segment etc. and provide feedback

Responsible for growth of banking business at the branch level through business development, customer servicing Also responsible for customer acquisition strategy and establishing / maintaining relationship with high net worth individuals/ organizations Accountable for overall administration, MIS reporting and compliance and service quality at the branch Profile Graduation (regular) or PG in any discipline with 6+ years of Experience in Banking operations & managing regulatory requirements Excellent Communication & Interpersonal Skills are must Team building and team management skills are the most valued traits

We are looking for a results-driven Branch Manager to oversee daily operations, drive business growth, and ensure excellent customer service at our branch. The ideal candidate will lead the branch team, manage resources efficiently, and be responsible for achieving sales and operational targets. Key Responsibilities: Manage branch operations and ensure compliance with company policies Lead and motivate staff to meet sales and service goals Monitor branch performance and implement strategies for growth Build strong customer relationships and resolve any client issues Ensure high levels of customer satisfaction and operational efficiency Prepare regular reports on branch performance and KPIs Key Skills: Leadership and team management Strong sales and business development skills Excellent communication and interpersonal abilities Customer service orientation Analytical and decision-making skills Knowledge of branch operations, budgeting, and reporting tools

We are looking for a results-driven Branch Manager to oversee daily operations, drive business growth, and ensure excellent customer service at our branch. The ideal candidate will lead the branch team, manage resources efficiently, and be responsible for achieving sales and operational targets. Key Responsibilities: Manage branch operations and ensure compliance with company policies Lead and motivate staff to meet sales and service goals Monitor branch performance and implement strategies for growth Build strong customer relationships and resolve any client issues Ensure high levels of customer satisfaction and operational efficiency Prepare regular reports on branch performance and KPIs Key Skills: Leadership and team management Strong sales and business development skills Excellent communication and interpersonal abilities Customer service orientation Analytical and decision-making skills Knowledge of branch operations, budgeting, and reporting tools

Dear Candidates, Currently we are hiring for a reputed Insurance company as Senior Associate. Must have 1+ Year of experience in Branch Operations into Life insurance . Candidates can contact: 7032171117. padamati.ramya@skywingsadvisors.com

WNS (Holdings) Limited (NYSEWNS) , is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence. . Our global footprint spans 16 countries with 61 delivery centers worldwide including in China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Spain, Sri Lanka, Turkey, United Kingdom and the United States. Handling Travel related calls of Bookings, Reservations, Cancellations , Baggage, etc. Provide solution for specific requests as per process guidelines. Understand customer queries and demonstrate empathy while providing customer support. Exp - Freshers. Language requirement French Qualifications Graduate / Undergraduate Additional Information Should be ok with working in 24* 7 environment.

WNS Global Services Inc. (NYSEWNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the group’s over 44,000+ Professionals serve across 60 delivery centers in 16 countries worldwide. Our mission as an organization is guided by our CIRCLE of ValuesClient First, Integrity, Respect, Collaboration, Learning, Excellence. Agents handle customer queries, providing solution to customers pertaining to flight, hotel, packages, insurance products and services, utilities bills across various industries like Travel, Insurance and Utilities. Qualifications Under Graduate / Graduate

To underwrite mortgage business and manage the portfolio in assigned branch/location Core Responsibilities: o Review and assess a broad range of complex loan applications within defined guidelines and accordingly take decision or recommend for approval to higher authorities. o Under write proposals as per the laid down policies & procedure to honour the agreed SLAs and manage city/area business volumes. o Conduct personal discussion with customers to establish credit worthiness and ensure completion of credit/KYC documents and verification- telephonic, field & collateral visits. o Assess income to obligation ratios, loan to value ratios, in depth knowledge of rational behind calculation of ratios and its impact on loan performance over long tenures. o Maintain Portfolio MIS, Delinquency MIS and other operations related MIS of the cluster and regularly reporting the same. o Build and facilitate the best outcomes for clients by building and leveraging effective relationships with third parties o Take ownership of client queries and use industry knowledge and experience to overcome challenges and solve problems o Exceed service quality standards and strive for continuous process improvement o Undertake critical review of the credit proposals with a view to bring out the industry, business, financial, management and facility structure risk contained in the credit proposal. o Ensure collateral and other credit risk mitigation to facilitate the approving authority to take decision on the credit proposal. o Enable quick turnaround time of credit lending proposals for the mortgage business comprising of loan against property, and home loan business in close liaison with the sales team. o Undertake ongoing review of the credit exposures to ensure that the exposure continues to be bankable. o Facilitate critical review and documentation of the proposals and effectively monitor the client & collateral creditworthiness from the pre sanction to post disbursement phase & undertaking steps for risk mitigation, whenever required, while ensuring adherence to legal & documentation norms & policies o Manage the credit underwriting function of his/her branch and facilitate quick turnaround of credit lending proposals for the branch in close liaison with the local credit analysts and sales team. o Follow up and ensure recovery of quick mortality cases between 12 -18 MOV. Qualification : Graduate, Masters/Post Graduate Certifications : CA/MBA (Preferable) Location - Mumbai,Delhi / NCR,Pune,Bangalore,Hyderabad,Chennai

Role & responsibilities Position / Designation : Probationary Officer-Male Only Location: Across Anantapur,Kurnool,Mahabubnagar Salary: 2,30 LPA Up to 3,00,000 per annum + Performance-based Variables & Incentives Key Responsibilities: Branch Operations Management: Oversee and ensure smooth operations at high-performing branches, maintaining compliance with internal policies and regulatory standards. Customer Relationship Management: Build and nurture relationships with existing and new customers, offering tailored financial solutions to meet their needs . Sales & Business Development: Canvassing and sourcing of New Customers to increase Gold loan Business ,Drive business generation by actively promoting and selling Muthoots financial products and services. Meet and exceed sales targets. Financial Performance Monitoring: Revenue generations through Cross Selling products & Interest Collection Work towards enhancing branch financial performance, improving sales, and implementing strategies to achieve business goals. Team Coordination: Lead and work collaboratively with branch staff, ensuring optimal productivity, operational efficiency, and customer satisfaction. Compliance & Risk Management: Ensure that all operations adhere to legal, regulatory, and company standards. Identify and manage operational risks effectively. Preferred candidate profile Educational Qualification: MBA (with at least 60% marks) MCOM (with at least 70% marks). Experience: Fresh MBA graduates or candidates Skills: Strong interpersonal and communication skills. Knowledge of banking operations, financial products, and services. Good analytical and problem-solving abilities. Target-driven and results-oriented approach. Proficiency in MS Office and other financial tools/software. What We Offer: Salary: 2,30,000 UPTO 3,10,000 per annum with additional performance-based variables and incentives. Career Growth: Fast-track promotion to Assistant Manager based on performance and branch success. Training & Development: Extensive training to develop your skills and knowledge for rapid career advancement. Work Environment: A vibrant and collaborative work culture that fosters learning and growth. Contact : Mail - hrdknlmml@muthootmoney.in For Whatsapp Only Anil Kumar-RHR 9390360855, Naveen HR 9390665674

Inward & outward remittances (with KYC compliance) NEFT/RTGS and bulk salary transactions Currency conversions & audit reviews RBI, HQ, and other regulatory reporting Customer query resolution with precision and care Required Candidate profile 5+ years in banking operations (foreign bank experience preferred) Bachelor’s in Finance or related field (Master’s is a plus) Strong grip on compliance, cash audits, and process accuracy

About The Role JOB ROLE Redress customer needs pertaining to cash, DDs, cheque deposits, general information. Speed and accuracy of transaction. Exploitation of other business opportunities sensed. Providing quality of experience that will ensure retention and positive word-of-mouth. JOB REQUIREMENT Should have handled SO profile MBA/Graduate

About The Role Responsible for the achievement of TFX targets assigned to the branches/channels Takes care of about 6 12 branches and mostly aligned with ABM of branch banking, OR, a particular business segment (like Privy, Wealth, WCG, CorpSal etc) Identifies the TFX & FES opportunities in the assigned catchment segment Regularly interacts with the branches channels and presents the analysis of stock, market intelligence Identifies the training needs and puts the capability building plan in place Gathers the gather market information competition trends to facilitate product developments improvements by H O Product team Monitors the services standards/TAT and fixes the gaps, if any, by taking up with H.O Responsible for the quality of the accounts and compliance issues Ensures all customer queries/complaints, if any, are responded within the defined TAT Ensures that the branches channels are adhered to all processes & guidelines Responsible for the channel team"s productivity Personality Traits & Required Skills: Should have the business acumen to spot the opportunities and make a business case to penetrate the market by preparing catchment specific strategy Ability to engage with various channels across Consumer Bank and leave a positive impact in every interaction Must be an effective communicator. Need to have good articulation skills Should possess good analytical & presentation skills Qualification: B.E/B.Tech & MBA the most preferred CA second preference MBA is a must for the candidates, other than CA OR B.E/B.Tech Experience, Age & Grade 2 - 8 years of relevant experience, i.e., Trade & Forex

About The Role Elite Relationship Manager KRAs Develops new and expands existing High Net worth Customer relationships for liabilities and commercial assets. Ensures high levels of customer service orientation and application of bank policy. Cross sells existing bank products to customers. Informs customers of new products or product enhancements to further expand the banking relationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other products. Maintains complete relationship record for assigned customer accounts. Tracks customer complaints/queries and turnaround times for customer satisfaction Desired Candidate Profile Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service. Very good understanding of Trade and Forex & CA. Very good understanding of Commercial Assets like CC, OD, TL, Export Finance, etc Understanding of MF and Insurance an added advantage Customer orientation, High energy levels with a motive to succeed Graduate 6 - 8 years of experience Post Graduate 4 - 6 years of experience AgeUp-to 35 Years

About The Role Elite Relationship Manager KRAs Develops new and expands existing High Net worth Customer relationships for liabilities and commercial assets. Ensures high levels of customer service orientation and application of bank policy. Cross sells existing bank products to customers. Informs customers of new products or product enhancements to further expand the banking relationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other products. Maintains complete relationship record for assigned customer accounts. Tracks customer complaints/queries and turnaround times for customer satisfaction Desired Candidate Profile Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service. Very good understanding of Trade and Forex & CA. Very good understanding of Commercial Assets like CC, OD, TL, Export Finance, etc Understanding of MF and Insurance an added advantage Customer orientation, High energy levels with a motive to succeed Graduate 6 - 8 years of experience Post Graduate 4 - 6 years of experience AgeUp-to 35 Years

About The Role Job Name Branch Operations Manager Grade M3 (Manager) JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. 3 years Thorough overall understanding of banking Customer service orientation Ability to manage and motivate front office staff.

About The Role Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing customers. Sources new bank customers through external individual efforts and acquisition channel. Cross sells bank products to existing set of Branch customers which are mapped. Informs customers of new products or product enhancements to further expand the banking relationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other products. Maintains complete relationship record for assigned customer accounts. Tracks customer complaints/queries and turnaround times for customer satisfaction JOB REQUIREMENT Graduate - 3 -5 years of experience Post Graduate - 2 -3 years of experience Customer orientation High energy and drive AMFI IRDA certified is preferred

About The Role Elite Relationship Manager KRAs Develops new and expands existing High Net worth Customer relationships for liabilities and commercial assets. Ensures high levels of customer service orientation and application of bank policy. Cross sells existing bank products to customers. Informs customers of new products or product enhancements to further expand the banking relationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other products. Maintains complete relationship record for assigned customer accounts. Tracks customer complaints/queries and turnaround times for customer satisfaction Desired Candidate Profile Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service. Very good understanding of Trade and Forex & CA. Very good understanding of Commercial Assets like CC, OD, TL, Export Finance, etc Understanding of MF and Insurance an added advantage Customer orientation, High energy levels with a motive to succeed Graduate 6 - 8 years of experience Post Graduate 4 - 6 years of experience AgeUp-to 35 Years

About The Role JOB ROLE Redress customer needs pertaining to cash, DDs, cheque deposits, general information. Speed and accuracy of transaction. Exploitation of other business opportunities sensed. Providing quality of experience that will ensure retention and positive word-of-mouth. JOB REQUIREMENT Should have handled SO profile MBA/Graduate