Jobs
Interviews

2196 Branch Operations Jobs - Page 26

Setup a job Alert
JobPe aggregates results for easy application access, but you actually apply on the job portal directly.

1.0 - 5.0 years

2 - 3 Lacs

Bhilai

Work from Office

About The Role JOB ROLE Redress customer needs pertaining to cash, DDs, cheque deposits, general information. Speed and accuracy of transaction. Exploitation of other business opportunities sensed. Providing quality of experience that will ensure retention and positive word-of-mouth. JOB REQUIREMENT Should have handled SO profile MBA/Graduate

Posted 1 month ago

Apply

2.0 - 5.0 years

1 - 5 Lacs

West Bengal

Work from Office

1. Job Title: Operations Executive Last Mile (15 Vacancies) Location : Across West Bengal & Tripura Experience : 23 years in last-mile e-commerce (XpressBees, Delhivery, Ecom Express, etc.) Qualification : Graduate | Age: 2428 | Male/Female Relocation : Open to relocation within West Bengal/Tripura Responsibilities : Manage daily last-mile delivery operations Lead & coordinate 4050 field staff Ensure on-time delivery and resolve delivery issues Conduct morning briefings & compliance checks Salary : 16,000–18,000 + PF + ESI + Allowances + 6L Insurance 2. Job Title: Senior Operations Executive – Last Mile (6 Vacancies) Location : Across West Bengal & Tripura Experience : 3–5 years in last-mile delivery/logistics Qualification : Graduate | Age: 26–30 | Male/Female Responsibilities : Oversee daily delivery ops & performance tracking Handle delivery associate scheduling, route optimization Ensure SLA adherence, SOP compliance, and customer satisfaction Proficient in Advanced Excel & reporting Salary : 18,000–20,000 + PF + ESI + Allowances + 6L Insurance 3. Job Title: Asst. Manager – Last Mile Operations (3 Vacancies) Location : Eastern Region Experience : 3–5 years in last-mile delivery (team lead/multi-branch role) Qualification : Graduate/MBA | Age: 30–35 | Male Only Responsibilities : Supervise operations across 10–15 branches Recruit & manage large delivery workforce Monitor MIS, ensure process compliance, and visit sites regularly Strong leadership & branch-level coordination experience required Salary : 40,000–45,000 NTH + PF + Travel/Outstation Allowance + 6L Insurance Apply Now: Sharbani Biswas [Executive – Recruitment] 9831067997 sharbani.b@ipsgroup.co.in

Posted 1 month ago

Apply

6.0 - 8.0 years

3 - 5 Lacs

Rajkot

Work from Office

About The Role Job Role " Lead the Service Team. " Ensuring regulatory and procedural compliance " To co-ordinate the audit of the branch " Ensuring service excellence to enhance portfolio, control retention and better cross sell " Authorize and check RO SO entries " Check end products " Check vouchers to clear transactions of Rs. 10 lakhs & above " Vault Key custodian Job Requirement " Customer service oriented " Meticulous " Eye for details " Ability to manage and motivate front office staff. " Thorough overall understanding of banking " Graduate/MBA " Graduates with 6-8 years experience " MBA with 4-6 years experience " Should possess customer orientation and team leader qualities

Posted 1 month ago

Apply

5.0 - 10.0 years

1 - 6 Lacs

Bilaspur, Himachal Pradesh, , India

On-site

We are looking for a results-driven Branch Manager to oversee daily operations, drive business growth, and ensure excellent customer service at our branch. The ideal candidate will lead the branch team, manage resources efficiently, and be responsible for achieving sales and operational targets. Key Responsibilities: Manage branch operations and ensure compliance with company policies Lead and motivate staff to meet sales and service goals Monitor branch performance and implement strategies for growth Build strong customer relationships and resolve any client issues Ensure high levels of customer satisfaction and operational efficiency Prepare regular reports on branch performance and KPIs Key Skills: Leadership and team management Strong sales and business development skills Excellent communication and interpersonal abilities Customer service orientation Analytical and decision-making skills Knowledge of branch operations, budgeting, and reporting tools

Posted 1 month ago

Apply

2.0 - 4.0 years

1 - 3 Lacs

Kumbakonam, Thanjavur

Work from Office

We are looking for a highly skilled and experienced Branch Receivable Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 2 years of experience in the BFSI industry. Roles and Responsibility Manage and oversee the daily operations of the branch receivables function. Develop and implement strategies to improve collection efficiency and reduce delinquencies. Collaborate with internal stakeholders to resolve customer complaints and issues. Analyze financial data to identify trends and areas for improvement in the bank's receivables portfolio. Ensure compliance with regulatory requirements and company policies. Provide training and guidance to junior staff members on receivables procedures and best practices. Job Requirements Strong knowledge of accounting principles and financial regulations. Excellent communication and interpersonal skills. Ability to work effectively in a fast-paced environment and meet deadlines. Proficiency in Microsoft Office and other relevant software applications. Strong analytical and problem-solving skills. Experience working in a similar role within the BFSI industry is preferred.

Posted 1 month ago

Apply

1.0 - 3.0 years

3 - 5 Lacs

Mumbai, New Delhi, Bengaluru

Work from Office

We are looking for a highly skilled and experienced Receivable Executive to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 1-3 years of experience in the BFSI industry. Roles and Responsibility Manage and maintain accurate records of receivables, including accounts receivable and cash flow statements. Develop and implement effective strategies to improve receivable management processes. Collaborate with cross-functional teams to resolve issues related to receivables and payments. Analyze financial data to identify trends and areas for improvement in receivable operations. Ensure compliance with regulatory requirements and internal policies related to receivables. Provide excellent customer service to clients and stakeholders regarding receivable-related queries. Job Requirements Strong knowledge of accounting principles and practices related to receivables. Excellent analytical and problem-solving skills with attention to detail. Ability to work effectively in a fast-paced environment and meet deadlines. Strong communication and interpersonal skills for client and stakeholder interaction. Proficiency in Microsoft Office and other relevant software applications. Experience working with financial systems and technologies is an added advantage.

Posted 1 month ago

Apply

1.0 - 6.0 years

2 - 4 Lacs

Pune, Mumbai (All Areas)

Work from Office

1. Account Opening & Maintenance: Run the processes for account opening, account maintenance & account closure related formalities as per YBL process Handle customers’ enquiries and instructions, whilst ensuring that the Bank’s delivery standards are met in achieving total customer satisfaction. e.g. timely checking of account opening documentation, opening of Accounts etc. Ensure adherence to process & documentation standards (e.g.,forms/checklists, welcome calling, approvals, etc.) Ensure pro-active & sustained liaison with NOC, Product, Sales RM, etc. where required Maintain strict vigilance on the quality of forms and documentation provided Ensure timely follow up with Sales RMs of all BUs for resolution of any outstanding deferrals. 2. Transactions Related: Ensure proper scrutiny of all transactional documents submitted by the customer vis--vis branch checklist to ensure all that all necessary documents are submitted by the customer. Address all transaction related enquiries i.e. pre, during & post transaction processing & escalations Ensure strong monitoring of all transactions 3. Service & Quality: Ensure that all people, process, data & systems in the branch are well attended to deliver consistent & superior levels of service to all customers. Ensure that adequate records & data pertaining to customer queries and complaints is maintained & analysed for achieving greater process efficiency Ensure daily / weekly monitoring & analyses of various data points & reports that have bearing on Customer Service & process adherence. Play a pro-active role in new products, processes or systems roll out impacting the clients Coordinate with relationship managers and meet / interact with key clients on a periodic basis to stock take on service levels and customer satisfaction. Ensuring collection of CSS forms on periodic basis and sent to NOC. Implementation of 5S, ISO 9001:2000, Six Sigma standards & meet/exceed set quality parameters conforming to the standards. 4. Audit & Compliance: Responsible to follow all process, policies as per guidelines & audit rating of the branch Ensure comprehensive compliance with all internal, regulatory and statutory requirements as relevant for various product and services from a branch perspective Attend to any audit findings and resolve them immediately as applicable 5. Others: Maintain highest levels of discipline (punctuality, attendance, grooming standards etc) in the office Ensure timely escalation of issues that is impacting business and possible solutions to address the concerns to the BSDL. Manage Local Vendors /agency relationships to ensure smooth execution of transaction Responsible for Branch upkeep & maintenance and control over the cost Must be thorough with banking processes, regulations & guidelines across retail products. Comply with bank policies and procedures to ensure safety and security of bank's and customer's assets

Posted 1 month ago

Apply

1.0 - 6.0 years

2 - 4 Lacs

Mumbai

Work from Office

About The Role Job Role Acquire quality Current Accounts Customers who are dealing in International Trade. Identify target markets and Segments Ensure to follow all compliance and KYC norms while acquiring Ensure that the customer is guided regarding rates and charges. Commission and Rates to be fixed in the system. Activate the first trade transaction. Explore the potential of various trade and FES products like Forward Contracts, LC/BG/BC , Travel cards , etc. Ensure that clients keep high CA AMB values in the accounts opened. Generation of Asset leads. Smooth handover of the customer to the Branch operations team To educate customers regarding Cut off times and follow the SLA"s Maintain a low cost of acquisition by acquiring bigger value of accounts To achieve Business Income targets To have full knowledge of competitor"s activities and report those to ASMs To coordinate and ensure service delivery happens as per SLAs and TATs Acquisition and retention of new customer across all the segments. Keep updated about AML/KYC/RBI guidelines and ensure growth is achieved by complying with all regulatory guidelines. Retention of existing customers base Handling customer complaints and escalate the complaints to competent authorities for resolutions. Ensure all required documents for the agent empanelment including KYC as per bank"s policy are in place for smooth business relationship. Deliverance of the required sales pitch for the respective product. Timely submission of required reports. Execute promotional activities conveyed by ASM/RSM Planning and organizing various promotional activities Regularly updates RSM on the current market practices business strategies by the competitors. Job Requirement Graduate, PG preferable 1 to 3 years of Trade Fx and FES preferably in Banking Industry. Excellent Domain knowledge. Exhaustive knowledge of Trade and FES products . Excellent sales skills. Excellent knowledge of client behaviour & engagement in each product geographic segments High energy levels and enthusiasm, should have winning attitudes Out of box thinker and creative problem solver. Good listener and should possess excellent communication skills. Excellent negotiator and smart worker Result-oriented especially in achieving given NTBs and sales targets. Good oral and written communication Should be good in strategizing, aggressive but compliance oriented

Posted 1 month ago

Apply

2.0 - 6.0 years

2 - 4 Lacs

Pune

Work from Office

About The Role JOB ROLE Responsible for servicing any walk-in customers of the bank irrespective of the segment/mapping. Regular generation of leads for New To Bank- customer and cross sell various products like TD/MF/ CASA/Gold. Ensuring regulatory and procedural compliance To co-ordinate the audit of the branch Ensuring service excellence to enhance portfolio, control retention and better cross sell Authorize and check RO SO entries Check end products Check vouchers to clear transactions of Rs. 10 lakhs & above Vault Key custodian JOB REQUIREMENT MBA/Graduate Minimum work exp. 5 years Customer service oriented Meticulous Eye for details Ability to manage and motivate front office staff. Thorough overall understanding of banking Graduate/MBA Graduates with 5-8 years" experience Should possess customer orientation and team leader qualities

Posted 1 month ago

Apply

1.0 - 4.0 years

1 - 5 Lacs

Mumbai

Work from Office

About The Role Job Role 1.Provide client service support for current account customers 1. Handling of Trade and Forex Transactions 2. Ensure smooth processing of Current Accounts with healthy first pass scores and ensure clarity in documentation, with adequate record of updates and process flow 3. Responding to client queries on documentation, account balances, account activity, statement information, securities transfers, security information, general product and/or service information 4. Liaison with Branches, Operations/Product teams, CMS Ops, group service providers for seamless execution. 5. Taking care of cheque referrals, statement requirements, Re-KYC, Risk Profiling and other Compliance Parameters 6. Ensure compliance and processes are adhered to in all internal and external communications 1. Maintaining existing accounts through excellent client service, creating and maintaining client files, obtaining required documentation 2. Relationship deepening 3. Ensuring all customers of the Bank are KYC compliant 4. Fulfilling Internal Audit and Internal control requirements Job Requirements " Proficient in Microsoft Applications - Excel, Word & PowerPoint Strong Communication and Interpersonal Skills Knowledge of Financial Products and Systems Knowledge of Banking Products, Processes and Systems Relationship Building

Posted 1 month ago

Apply

1.0 - 5.0 years

2 - 4 Lacs

Pune

Work from Office

About The Role Job role Develops new and expands existing High Net worth Customer relationships for liabilities and commercial assets . Ensures high levels of customer service orientation and application of bank policy. Cross sells existing bank products to customers. Informs customers of new products or product enhancements to further expand the banking relationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other products. Maintains complete relationship record for assigned customer accounts. Tracks customer complaints/queries and turnaround times for customer satisfaction Job Requirements: Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service. Very good understanding of Trade and Forex & CA. Very good understanding of Commercial Assets like CC, OD, TL, Export Finance etc Understanding of MF and Insurance an added advantage Customer orientation, High energy and drive. Go getter attitude. Self motivated with a passion to achieve.

Posted 1 month ago

Apply

1.0 - 5.0 years

2 - 4 Lacs

Ahmedabad

Work from Office

About The Role Job Role: Acquire quality Current Accounts Customers who are dealing in International Trade. Identify target markets and Segments Ensure to follow all compliance and KYC norms while acquiring Ensure that the customer is guided regarding rates and charges. Commission and Rates to be fixed in the system. Activate the first trade transaction. Explore the potential of various trade and FES products like Forward Contracts, LC/BG/BC , Travel cards , etc. Ensure that clients keep high CA AMB values in the accounts opened. Generation of Asset leads. Smooth handover of the customer to the Branch operations team To educate customers regarding Cut off times and follow the SLA"s Maintain a low cost of acquisition by acquiring bigger value of accounts To achieve Business Income targets To have full knowledge of competitor"s activities and report those to ASMs To coordinate and ensure service delivery happens as per SLAs and TATs Acquisition and retention of new customer across all the segments. Keep updated about AML/KYC/RBI guidelines and ensure growth is achieved by complying with all regulatory guidelines. Retention of existing customers base Handling customer complaints and escalate the complaints to competent authorities for resolutions. Ensure all required documents for the agent empanelment including KYC as per bank"s policy are in place for smooth business relationship. Deliverance of the required sales pitch for the respective product. Timely submission of required reports. Execute promotional activities conveyed by ASM/RSM Planning and organizing various promotional activities Regularly updates RSM on the current market practices business strategies by the competitors. Job Requirement: Graduate, PG preferable 1 to 3 years of Trade Fx and FES preferably in Banking Industry. Excellent Domain knowledge. Exhaustive knowledge of Trade and FES products . Excellent sales skills. Excellent knowledge of client behaviour & engagement in each product geographic segments High energy levels and enthusiasm, should have winning attitudes Out of box thinker and creative problem solver. Good listener and should possess excellent communication skills. Excellent negotiator and smart worker Result-oriented especially in achieving given NTBs and sales targets. Good oral and written communication Should be good in strategizing, aggressive but compliance oriented

Posted 1 month ago

Apply

3.0 - 4.0 years

1 - 3 Lacs

Kadapa, Ongole, Kavali

Work from Office

We are looking for a skilled Branch Receivable Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 3-4 years of experience in the BFSI industry. Roles and Responsibility Manage and oversee the daily operations of the branch's receivables. Develop and implement strategies to improve collection efficiency and reduce delinquencies. Collaborate with internal teams to resolve customer complaints and issues related to payments. Analyze financial data to identify trends and areas for improvement in the bank's receivables. Ensure compliance with regulatory requirements and company policies. Maintain accurate records and reports of all transactions and interactions with customers. Job Requirements Strong knowledge of banking regulations and laws. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Proficient in Microsoft Office and other software applications. Strong analytical and problem-solving skills. Ability to maintain confidentiality and handle sensitive information. Experience working in a similar role within the BFSI industry.

Posted 1 month ago

Apply

2.0 - 6.0 years

3 - 4 Lacs

Kadi

Work from Office

About The Role JOB ROLE Handling personalized service requests of customers. Generation of timely business MIS. Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment. Coordination with CPC/RPC/Investment desks for account opening of customers. Managing complaints of customers and ensuring their resolution within TAT. JOB REQUIREMENT Developing and maintaining banking relationships with a select group of high net worth customers Excellent communication skills with customer service orientation Courteous and polite. Good knowledge of Microsoft excels. Understanding of banking norms and processes.

Posted 1 month ago

Apply

1.0 - 6.0 years

5 - 9 Lacs

Mumbai

Work from Office

About The Role Job Role Handle a team of Relationship Managers in the Region to Focus to open new liability accounts (CASA) and source TDs for LC segment Target holding company & group company accounts of existing clients Customer interaction to pitch digital banking propositions and get them "digital active" Focus on activation hooks and converting inactive accounts to active accounts as per defined criteria"s like CA, Cash Management Services, FX, Trade etc. KRA mainly to focus on generation of NTB liability references and conversion Responsible for imparting training and also closely handholding Relationship Managers, in terms of acquisition and managing customer relationship Job Requirements Excellent written and oral communication skills Should have sales orientation Basic banking knowledge Customer retention An immense interest in developing relationship with the customers Team handling experience Application Excellent written and oral communication skills

Posted 1 month ago

Apply

12.0 - 15.0 years

6 - 10 Lacs

Mumbai

Work from Office

OBJECTIVE OF THE ROLE To ensure Returns filing compliances by way of timely submission after quality verification of IRDAI returns and review of advertisements KEY RESPONSIBILITIES Weightage Ensuring Filing of Regulatory Returns with the Authorities on/before time Maintenance of Regulatory filing calendar upto date Conducting quality verification checks and ensuring correction of identified errors before filing or regulatory returns Setting of processes of data receipt from depts and controls put in place to ensure quality of data for filing Preparation of analytical MIS for above activities and presentation to the management. Maintenance of records Attending to audits 3 0% Review of advertisements, Communications Ensuring Filing of advertisements with the Authorities on/before time Maintenance of Advertisement Register and Communication Register Setting of processes of data receipt from depts and controls put in place to ensure quality of data for filing Preparation of analytical MIS for above activities and presentation to the management. Maintenance of records Attending to audits 1 0% Ensuring AML and IRDA Compliance through compliance checks and monitoring the business based on parameters Filing of Regulatory Returns with the Authorities Ensuring implementation of Board approved Policy and processes AML mail box - Resolving queries of various department on AML aspects Preparation of analytical MIS for above activities and presentation to the management. Maintenance of AML correspondence Attending to audits 30 % Release of Circulars and ensuring implementation of actionables in time Maintenance of register and documentation of actionables Release of compliance self certification and assisting in board documents Verifcation of compliance self certifications and releasing the observations 30% INTERACTIONS Internal Relations All teams External Relations Regulators

Posted 1 month ago

Apply

2.0 - 7.0 years

3 - 4 Lacs

Ahmedabad

Work from Office

About The Role Job Role Manage the Service Scores of the branch Responsible for management of day to day operations of the branch. Ensuring strict adherence to compliance, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirements MBA/Graduate Minimum work exp. 4 years Customer service oriented People Management skills Good communication abilities Ability to guide and monitor his/her reportees

Posted 1 month ago

Apply

0.0 - 2.0 years

2 - 2 Lacs

Kollam, Alleppey

Work from Office

Muvattupuzha, Role & responsibilities Canvassing and sourcing of New Customers to increase Gold loan Business, Revenue generations through Cross Selling products like Debentures, Insurance products, Tour products etc. Participate in different marketing activities Gold Appraisal Interest Collection Cash Management and accounting. Customer Relationship and Follow-up, Maintenance of important registers and daily reports Opening Locations: Kothamangalam, Muvattupuzha,Edapally, Angamaly

Posted 1 month ago

Apply

1.0 - 5.0 years

2 - 3 Lacs

Vadodara

Work from Office

About The Role JOB ROLE Redress customer needs pertaining to cash, DDs, cheque deposits, general information. Speed and accuracy of transaction. Exploitation of other business opportunities sensed. Providing quality of experience that will ensure retention and positive word-of-mouth. JOB REQUIREMENT Should have handled SO profile MBA/Graduate

Posted 1 month ago

Apply

1.0 - 5.0 years

2 - 3 Lacs

Madurai

Work from Office

About The Role JOB ROLE Redress customer needs pertaining to cash, DDs, cheque deposits, general information. Speed and accuracy of transaction. Exploitation of other business opportunities sensed. Providing quality of experience that will ensure retention and positive word-of-mouth. JOB REQUIREMENT Should have handled SO profile MBA/Graduate

Posted 1 month ago

Apply

3.0 - 7.0 years

3 - 5 Lacs

Bikaner

Work from Office

JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. 3 years Thorough overall understanding of banking Customer service orientation Ability to manage and motivate front office staff.

Posted 1 month ago

Apply

2.0 - 6.0 years

2 - 4 Lacs

Chennai

Work from Office

About The Role JOB ROLE " Participate in the Lobby Experience Model, serving as assigned person to welcome the customer, direct them as appropriate based on their identified needs and encourage utilization of self-service channels, carries a tab to help the customer navigate MB and NB as customer is waiting. " Support Bank guidelines for delivering and coaching exceptional customer experience including proactively greeting customers, smiling, using their name and ending each interaction (whether in person or phone) by saying "Thank you for banking with Kotak, is there anything else I can do for you today (customer name)" Maintain a professional manner to build customer confidence and trust. " Take ownership of error resolution including resolving situations escalated by br. staff, as well as routine customer problems and referring more complex issues to supervisor or platform. Follow-up with issues as required to ensure timely and accurate resolution. " Possess and maintain thorough knowledge of procedures; build and maintain productive partnership with Regional Operations to ensure branch achievement of pertinent SQ goals. " Demonstrate teamwork by proactively assisting other branch colleagues when needed as well as actively participating and contributing during Branch Team meetings and leading portions as necessary. " Lobby manager to be equipped with a TAB to give Digital Demo to the customer. " Designated retention specialist JOB REQUIREMENT: " Should have atleast 4-6 yrs of branch banking experience " Strong verbal communication and interpersonal skills. " Ability to interact with all levels of management. " Proven work leadership and coaching skills. " Proven ability to effectively handle difficult customer conversations. " Well-organized individual with time management and prioritization skills, with ability to work under critical time constraints. " Proficiency with Digi & tab as well as e-mail. " Ability to stand for long periods of time. " Ability to interact with customers in an open face-to-face work environment.

Posted 1 month ago

Apply

2.0 - 6.0 years

2 - 4 Lacs

Pune

Work from Office

About The Role JOB ROLE " Participate in the Lobby Experience Model, serving as assigned person to welcome the customer, direct them as appropriate based on their identified needs and encourage utilization of self-service channels, carries a tab to help the customer navigate MB and NB as customer is waiting. " Support Bank guidelines for delivering and coaching exceptional customer experience including proactively greeting customers, smiling, using their name and ending each interaction (whether in person or phone) by saying "Thank you for banking with Kotak, is there anything else I can do for you today (customer name)" Maintain a professional manner to build customer confidence and trust. " Take ownership of error resolution including resolving situations escalated by br. staff, as well as routine customer problems and referring more complex issues to supervisor or platform. Follow-up with issues as required to ensure timely and accurate resolution. " Possess and maintain thorough knowledge of procedures; build and maintain productive partnership with Regional Operations to ensure branch achievement of pertinent SQ goals. " Demonstrate teamwork by proactively assisting other branch colleagues when needed as well as actively participating and contributing during Branch Team meetings and leading portions as necessary. " Lobby manager to be equipped with a TAB to give Digital Demo to the customer. " Designated retention specialist JOB REQUIREMENT: " Should have atleast 4-6 yrs of branch banking experience " Strong verbal communication and interpersonal skills. " Ability to interact with all levels of management. " Proven work leadership and coaching skills. " Proven ability to effectively handle difficult customer conversations. " Well-organized individual with time management and prioritization skills, with ability to work under critical time constraints. " Proficiency with Digi & tab as well as e-mail. " Ability to stand for long periods of time. " Ability to interact with customers in an open face-to-face work environment.

Posted 1 month ago

Apply

2.0 - 6.0 years

2 - 4 Lacs

Mumbai

Work from Office

About The Role JOB ROLE " Participate in the Lobby Experience Model, serving as assigned person to welcome the customer, direct them as appropriate based on their identified needs and encourage utilization of self-service channels, carries a tab to help the customer navigate MB and NB as customer is waiting. " Support Bank guidelines for delivering and coaching exceptional customer experience including proactively greeting customers, smiling, using their name and ending each interaction (whether in person or phone) by saying "Thank you for banking with Kotak, is there anything else I can do for you today (customer name)" Maintain a professional manner to build customer confidence and trust. " Take ownership of error resolution including resolving situations escalated by br. staff, as well as routine customer problems and referring more complex issues to supervisor or platform. Follow-up with issues as required to ensure timely and accurate resolution. " Possess and maintain thorough knowledge of procedures; build and maintain productive partnership with Regional Operations to ensure branch achievement of pertinent SQ goals. " Demonstrate teamwork by proactively assisting other branch colleagues when needed as well as actively participating and contributing during Branch Team meetings and leading portions as necessary. " Lobby manager to be equipped with a TAB to give Digital Demo to the customer. " Designated retention specialist JOB REQUIREMENT: " Should have atleast 4-6 yrs of branch banking experience " Strong verbal communication and interpersonal skills. " Ability to interact with all levels of management. " Proven work leadership and coaching skills. " Proven ability to effectively handle difficult customer conversations. " Well-organized individual with time management and prioritization skills, with ability to work under critical time constraints. " Proficiency with Digi & tab as well as e-mail. " Ability to stand for long periods of time. " Ability to interact with customers in an open face-to-face work environment.

Posted 1 month ago

Apply

0.0 - 1.0 years

2 - 2 Lacs

Ahmedabad

Work from Office

Muthoot Finance Ltd. is conducting a Mega Walk In Drive for Junior Relationship Executive Role at Ahemedabad Regional Office on 14/07/2025 to 19/07/2025 Interview Location & Time: 10:00 AM to 4:00 PM Regional office - MUTHOOT FINANCE LTD , Arizona 9th floor opposite Gujarat Vidyapith Ashram road Ahmedabad Contact Person: Hitesh Roy - 9011787951 Role & responsibilities: Drive business growth by acquiring and managing customer relationships. Ensure high levels of customer satisfaction, achieve sales targets, and support branch operations. Client Engagement: Develop and maintain strong, long-lasting relationships with clients Serve as the primary point of contact for any client inquiries and support. Sales and Promotion: Identify new business opportunities while promoting and selling [specific products/services] to both existing and prospective clients. Customer Account Management: Oversee client accounts to ensure their needs are being met, address concerns, and look for opportunities to enhance their experience through upselling and cross-selling. Tailored Solutions: Collaborate with clients to offer customized solutions that align with their specific needs and objectives. Preferred candidate profile : Male Candidate Prefered & Candidate should be Graduate.

Posted 1 month ago

Apply
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Featured Companies