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4.0 - 9.0 years
4 - 7 Lacs
Nashik, Pune, Mumbai (All Areas)
Work from Office
Role Description: The role of Assistant Manager involves supporting the Branch Head by leading the branch team and catering to the needs of the banks customers. The job will involves 80% - Marketing & Sales, and 20%- Banking Operations. Role & responsibilities Sales of the Bank's products and services. Develop and nurture relationships with existing customers to generate new business from them. Originate and acquire new leads from existing customers and other sources, converting them into business for the branch through marketing calls and customer visits. Cross-sell third-party products like insurance to existing customers. Generate leads for Current and Savings Accounts (CASA) with new customers and increase balances with existing customers. Generate leads for various loan products such as housing loans, jewel loans, vehicle loans, and personal loans. Regularly call and visit customers and leads for relationship building. Supporting the Branch Manager in Management of the Branch and Leading the team. Ensure timely processing of bank transactions like account opening, fund transfers, cheques, etc. Resolve customer queries promptly and improve customer relationships through good service. Handle day-to-day branch operations and efficiently manage all branch operation-related tasks. Comply with the bank's rules, internal guidelines, systems, and procedures. Effectively handle any assignments given by the Branch Manager or Management from time to time. Preferred candidate profile Passionate about in Sales & Marketing Good Communication Skill Good Analytical and Problem-Solving Skills Good Convincing skills Perks and benefits Additional Incentive - Performance Linked Pay, Bonus/Ex gratia, Group Medical Insurance, PF and Pension Two Wheeler Loan and Home Loan at Concessional Rate of Interest.
Posted 1 week ago
4.0 - 9.0 years
2 - 4 Lacs
Dahej
Work from Office
Designation Centre Director Work Location - BASF Dahej Reporting to Cluster Operations Manager Shift Time - 8am to 5pm Qualifications Degree in Early Childhood Education (preferred)/ Any Masters degree Experience 6-8 years managing similar set up (ideal) Or 6-8 years of retail / customer service / client servicing background Or Young mothers willing to get back to work, with a team handling experience and customer orientation Work Timings Weekdays 9 hours 2 Saturdays half days Competencies & Skill Set Good inter personal skills to handle parents and internal team. High level of customer orientation. Should be able to handle walk ins and convert to admissions Self-driven and attention to detail High sense of ownership and responsibility. Problem solving ability and MUST be a team player Possess working knowledge in Early Childhood Education Must be Tech friendly, needs to know Ms Office with a flair for numbers Main Responsibilities Responsible for entire Centre Operations and managing the team Responsible for conversions and admissions Single point of contact for parents and team Mentor and coach the team Responsible for Profit & Loss of Centre Interested candidates Please connect with HR -mohini Connect No- 8356004507 Email - mohini.m@klay,co.in
Posted 1 week ago
3.0 - 5.0 years
5 Lacs
Gurugram
Work from Office
Skill required: Property & Casualty- Underwriting - Underwriting Designation: Underwriting Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do 6-8 years of experience in Property & Casualty Underwriting or Policy Servicing across shared services/Third Party BPO service providers (Essential) Hands on experience of managing the one of the following tasks from the earlier experience from Insurance Underwriting Cycle - Policy Issuance, Premium Audit, Pricing Reading, Endorsement, Quote/Booking, Aggregation / Modeling, Contract Reading, Slip Processing, Benchmarking, Binders Processing, Submission, Declarations, Cancellations, Reinstatements, Insurance KYC.Define Insurance policy and calucating premium including terms and condition for PropertyA process by which investment bankers raise investment capital from investors on behalf of corporations and governments that are issuing either equity or debt securities. Underwriting services are provided by some large specialist financial institutions, such as banks, insurance or investment houses, whereby they guarantee payment in case of damage or financial loss and accept the financial risk for liability arising from such guarantee. What are we looking for Good to have someone with experience in Re-Insurance Fac and Treaty business.Support regional UA Manager in overseeing all daily business activities and act as the first point of contact for all UAs in the region.Triages submission for missing information and follows up with the broker for outstanding items.Issues policies, endorsements, and cancellations; prepares policy writing instructions and premium billings and processes individual policy filings. Roles and Responsibilities: Assists the underwriter in the preparation of business, and metric reports; assists in the review of procedures to resolve issues.Performs quality control of premium audit statements prior to underwriting review; documents discrepancies and work with the premium auditor for resolution. Qualification Any Graduation
Posted 1 week ago
0.0 - 1.0 years
2 Lacs
Gurugram
Work from Office
Skill required: Property & Casualty- Underwriting - Underwriting Designation: Underwriting New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do 6-8 years of experience in Property & Casualty Underwriting or Policy Servicing across shared services/Third Party BPO service providers (Essential) Hands on experience of managing the one of the following tasks from the earlier experience from Insurance Underwriting Cycle - Policy Issuance, Premium Audit, Pricing Reading, Endorsement, Quote/Booking, Aggregation / Modeling, Contract Reading, Slip Processing, Benchmarking, Binders Processing, Submission, Declarations, Cancellations, Reinstatements, Insurance KYC.Define Insurance policy and calucating premium including terms and condition for PropertyA process by which investment bankers raise investment capital from investors on behalf of corporations and governments that are issuing either equity or debt securities. Underwriting services are provided by some large specialist financial institutions, such as banks, insurance or investment houses, whereby they guarantee payment in case of damage or financial loss and accept the financial risk for liability arising from such guarantee. What are we looking for Good to have someone with experience in Re-Insurance Fac and Treaty business.Support regional UA Manager in overseeing all daily business activities and act as the first point of contact for all UAs in the region.Triages submission for missing information and follows up with the broker for outstanding items.Issues policies, endorsements, and cancellations; prepares policy writing instructions and premium billings and processes individual policy filings. Roles and Responsibilities: Assists the underwriter in the preparation of business, and metric reports; assists in the review of procedures to resolve issues.Performs quality control of premium audit statements prior to underwriting review; documents discrepancies and work with the premium auditor for resolution. Qualification Any Graduation
Posted 1 week ago
5.0 - 10.0 years
7 - 12 Lacs
Ambarnath, Ahmedabad, Ahmednagar
Work from Office
Designation: Senior Branch Manager (UB-BB-SB-SBM), Senior Branch Manager (UB-BB-EB-SBH), Senior Branch Manager (UB-BB-WB-SBH) Position description: This role is responsible for driving theentire business targets for liabilities assigned to the branch; Manage exceptionalcustomer service, proactive sales environment and efficient branch operations,while adhering to regulations/compliance requirements; Focus on retainingexisting customers, increasing the customer base and cross-selling Ujjivansproducts and services; Oversee branch operations, cash management and servicequality; work closely with product and marketing teams to drive campaigns attheir branches. This role monitors daily performance of branchstaff and manages a team of 10 to 15 employees. This role manages leadership reporting ofBOO/BOSM & BSM. In certain cases will have dotted linereporting of few Silver & Gold Branch Heads reporting to them This role is assigned higher targets for theirrespective branches and is applicable only to Platinum & Titanium Branches. Primary Responsibilities: BusinessImplement branch specific marketing communication strategies to continuously strengthen the Ujjivan brandThis role is responsible for driving the entire business targets for liabilities assigned to the branch Manage exceptional customer service proactive sales environment and efficient branch operations while adhering to regulationscompliance requirementsFocus on retaining existing customers increasing the customer base and crossselling Ujjivan products and servicesOversee branch operations cash management and service quality work closely with product and marketing teams to drive campaigns at their branches Monitor daily performance of branch staffTo manage a team of 10 to 15 employeesTo manage leadership reporting of BOOBOSM BSMIn certain cases they will have a dotted line reporting of few Silver Gold Branch Heads reporting to themWill be assigned higher targets for their respective branchesCascade targets the branch targets to the respective staffs and ensure achievement is tracked through periodic reviewsEnsure all deferrals taken are cleared within the specific period Monitor the overall portfolio of the branch ensure adherence to compliance and regulatory norms are metService QualityEnsure customers are educated about all productsservices offered by UjjivanEnsure courteous customer service is offered to customers by the branch staff Reduce customer attrition by guiding CCRs on exit interviews customer engagement programs etcLead customer connect initiatives in the branch vicinityOperationsOversee and ensure efficiency in branchATM operations through adherence to TAT for various internal and customer end processes drive utilization of alternate channelsEnsure compliance with banking guidelines quality framework and audit requirements ensure speedy resolution of any audit observations and take necessary steps to prevent recurrenceensure compliance with Know Your Customer KYC Anti Money Laundering AML audit and other regulations applicable laws in the branchMonitor control minimize all expenses in the Branch such as telephone consumption of stationery computer consumables electricity and other overheads without sacrificing qualityOversee accurate cash management and tallying of accounts in the system through the CashierAccountable for branch safety including security of cashvault etc Learning PerformanceEnsure that all members of the Branch staff are up to date on all relevant circulars and all productsservices offered in the BranchEnsure adherence to training mandays mandatory training programs for self and reporteesEnsure goalsetting midyear review and annual appraisal process within specified timelines for self and reporteesMonitor performance of staff against defined goalsmetrics and take corrective action wherever required undertake disciplinary and attendance monitoring for liabilities sales team and branch operations team Coordinate with state HR on people related matters support branch activities to foster teamwork and continuously make Ujjivan a great place to workEnsure coordination between staff of different teams to build a collaborative spirit and shared sense of purpose which could also enable crosssell and overall target achievement Location : - Borivali,Chembur,Chowk,Mira,Naroda,Pimpri,Santacruz,Sion,Vashi,Ahmedabad,Ahmednagar,Ambarnath,Anand,Aurangabad,Vadodara,Bhuj,Dombivli,Gandhidham,Gandhinagar,Gondiya,Goregaon,Jalna,Kolhapur,Mumbai,Nagpur,Nanded,Nashik,Pune,Rajkot,Surat,Thane
Posted 1 week ago
5.0 - 7.0 years
8 - 10 Lacs
Mumbai, New Delhi, Vadodara
Work from Office
1) Knowledge of distribution, operations, customer service, human resources, administration, and sales. 2) Knowledge of Broking Products, Insurance, Investment products like Mutual Funds, PMS, AIF. 3) Develop forecasts, financial objectives, and business plans 4) Meet goals and metrics 5) Manage budget and allocate funds appropriately 6) Provide branch personnel with training, c oaching, development, and motivation 7) Adhere to high ethical standards, and comply with all regulations/applicable laws. 8) Network to improve the presence and reputation of the branch and company. Location : Delhi, Vadodra, Vishakhapatnam, Trivendrum, Mumbai,Kolkata,Ahmedabad,Surat,Chennai,Hyderabad,Bengaluru,Kochi,Pune Candiate Profile : 1)Minimum 5 Years of experience as an existing Branch Manager Asst Branch Manager Branch Assistant Branch Operations Manager , 2) Knowledge of modern management techniques, best practices, organizational skills 3) Results driven and customer focused 4) Leadership and human resources management skills 5) BS in Business Administration or related field
Posted 1 week ago
5.0 - 7.0 years
8 - 10 Lacs
Kolkata
Work from Office
1) Knowledge of distribution, operations, customer service, human resources, administration, and sales. 2) Knowledge of Broking Products, Insurance, Investment products like Mutual Funds, PMS, AIF. 3) Develop forecasts, financial objectives, and business plans 4) Meet goals and metrics 5) Manage budget and allocate funds appropriately 6) Provide branch personnel with training, c oaching, development, and motivation 7) Adhere to high ethical standards, and comply with all regulations/applicable laws. 8) Network to improve the presence and reputation of the branch and company. Location : Delhi, Vadodra, Vishakhapatnam, Trivendrum, Mumbai,Kolkata,Ahmedabad,Surat,Chennai,Hyderabad,Bengaluru,Kochi,Pune Candiate Profile : 1)Minimum 5 Years of experience as an existing Branch Manager Asst Branch Manager Branch Assistant Branch Operations Manager , 2) Knowledge of modern management techniques, best practices, organizational skills 3) Results driven and customer focused 4) Leadership and human resources management skills 5) BS in Business Administration or related field.
Posted 1 week ago
2.0 - 5.0 years
2 - 4 Lacs
Faizabad
Work from Office
Lead branch operations for EV (3W) financing. Drive sales by onboarding dealers and achieving targets. Ensure timely collections and maintain NPA levels. Manage and mentor branch teams(FOS). Build strong dealer/customer relationships.
Posted 1 week ago
10.0 - 20.0 years
6 - 12 Lacs
Bangalore Rural
Work from Office
Regional Head to drive business growth, portfolio quality, compliance, and team performance for a last-mile microfinance company. 10+ yrs exp in microfinance/financial services. Strong leadership & operational skills required. Required Candidate profile Graduate with 10+ yrs experience in microfinance/financial services. Strong communication, leadership, and result-oriented approach. Proficient in MS Office and relevant tools. Perks and benefits CTC - upto 12 LPA
Posted 1 week ago
5.0 - 8.0 years
4 - 5 Lacs
Noida, Ghaziabad, Delhi / NCR
Work from Office
Eligibility criteria for Branch Head ( Candidates with prior experience in Gold Loan Industry will be preferred. ) Candidates having minimum 5 years of work experience in Banking / NBFC / Financial Services in Sales at Managerial level Age between 30 to 45 years Candidates from Insurance background will be not be considered Minimum Education Qualification:- Graduation Contact Name - Linto Rajan Contact number - 6261599618
Posted 2 weeks ago
15.0 - 22.0 years
18 - 30 Lacs
Pune, Bangalore Rural
Work from Office
We’re Hiring: State Head – Maharashtra & Karnataka | Location: Pune & Bangalore | CTC: Up to 30LPA | 15+ yrs exp in Finance/MFI | Lead 100–300Cr AUM, drive growth & manage large teams. Perks and benefits CTC - Upto 30 LPA
Posted 2 weeks ago
3.0 - 8.0 years
3 - 6 Lacs
Madurai, Tiruchirapalli, Coimbatore
Work from Office
Urgently need Branch Manager, Equity Dealer, RM and BSE in a large stock market company Location Trichy, Coimbatore, and Madurai For Equity dealer, BSE and RM ,Experience min 1 year required, CTC 2lpa to 4 lpa For BM exp min 5 yrs, CTC - 3 to 6.5lpa Required Candidate profile Responsibilities – For BM , Managing Branch as a Profit Center by revenue generation. - For Dealer , Sale purchase on behalf of client - For RM - acquire clients and SIP Contact QRN on 9869504403
Posted 2 weeks ago
3.0 - 7.0 years
2 - 3 Lacs
Mumbai, Navi Mumbai
Work from Office
Role: Branch Manager Industry-Retails(Pooja & Devotional Showroom) Experience:3- 8Years Language:Tamil/South Indian Language N.of Opening:10 Male Candidate Preferred Salary:20k-35k Location: Mumbai exp-3+ Year ,Have Experience In Retail Showroom
Posted 2 weeks ago
7.0 - 12.0 years
5 - 8 Lacs
Tiruchirapalli
Work from Office
Role & responsibilities Portfolio quality management - through superior underwriting, working closely with collections Cost management managing all branch operating costs including cost of acquisition, operations etc. People management Motivating team, handling HR & administration function of the branch Customer experience management - Ensuring superior customer experience and handling customer service in terms of collections, pre closures & service issues Preferred candidate profile
Posted 2 weeks ago
1.0 - 3.0 years
2 - 3 Lacs
Coimbatore, chrompet, Ashok Nagar
Work from Office
Required: Male Candidates with excellent communication and age limit should be below 25 Drive Location; kotak life insurance kilpauk branch - 10to4-Monday Roles and Responsibilities Manage day-to-day operations of the branch office, ensuring efficient workflow and productivity. Oversee back-office functions such as underwriting, insurance operations, banking operations, and backend processes. Ensure compliance with regulatory requirements and internal policies to maintain a high level of quality control. Develop and implement process improvements to increase efficiency and reduce costs. Desired Candidate Profile 1-3 years of experience in branch operations or related field (insurance industry preferred). Strong understanding of back-office operations, including underwriting, claims processing, etc. Excellent communication skills for effective collaboration with cross-functional teams.
Posted 2 weeks ago
4.0 - 6.0 years
5 - 6 Lacs
Mysuru
Work from Office
The Branch manager is a managerial responsibility for providing full leadership and direction to the team of employees in growing business and client base of consumer gold loan. The overall objective of this role is to build customer loyalty and recommend the development of business strategies or initiatives and may include the management of activities by external organizations, and the direct management of individuals. Responsibilities: Responsible for overall branch operations,performance & profitability of the branch. Drive & participate in field-marketing activities of various financial products along with the team to improve brand visibility Plan,conduct & monitor the branch & field level marketing activities to ensure health pipeline of leads resulting into business conversion & branch growth Focus on customer engagement for new customer acquisitions & retainment of old customers Conducting error free valuation & appraisal of gold ornaments being pledged in branch with correct weight & purity assessment as per company policy and auditory compliance Joint custodian of the Vault with responsibility of safekeeping of of pledged securities as per company policies Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections Good planning abilities are required for smooth functioning of the branch & for developing cohesiveness within the company and co-workers. Hiring, coaching, mentoring and training employees and providing them with timely feedback on their performance Maintaining quality & performance of the business, preparing various reports of the same and take necessary actions for growth of business in branch Increase Gold Loan business, plus various other third-party products i.e., NCDs, Gold Coins sale etc. Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections. Responsible for correct valuation & maintenance of 100% process compliance at branch. Manage error free valuation & appraisal of gold ornaments being pledged in branch with correct weight & purity assessment as per company policy and auditory compliance. Required Qualifications and Experience Education & Skill Qualifications: 4-7 years of relevant experience required. Bachelor s Degree/Post-graduation Degree preferred. Previous experience in gold loan banking, gold loan products, management or client service preferred. Consistently demonstrates clear and concise written and verbal communication skills.
Posted 2 weeks ago
1.0 - 5.0 years
10 - 15 Lacs
Mumbai
Work from Office
1) Knowledge of distribution, operations, customer service, human resources, administration, and sales. 2) Knowledge of Broking Products, Insurance, Investment products like Mutual Funds, PMS, AIF. 3) Develop forecasts, financial objectives, and business plans 4) Meet goals and metrics 5) Manage budget and allocate funds appropriately 6) Provide branch personnel with training, coaching, development, and motivation 7) Adhere to high ethical standards, and comply with all regulations/applicable laws. 8) Network to improve the presence and reputation of the branch and company. Location: Mumbai,Kolkata,Ahmedabad,Surat,Chennai,Hyderabad,Bengaluru,Kochi,Pune,Delhi, Vadodra, Vishakhapatnam, Trivendrum
Posted 2 weeks ago
1.0 - 4.0 years
10 - 11 Lacs
Mumbai
Work from Office
1) Handle a team of Key Account Managers (KAMs), Equity RMs Partner Alliances. 2) Train, Motivate & get productivity from the team. 3) Acquisition of Franchisee, IFA (Independent Financial Advisors) & Remisers. 4) Build rapport with these Partners (APs & DGs) & help them on-board their clients across products. 5) Conduct training of Partners for all our products across Direct Equity & Investment products (like Mutual Funds, Portfolio Management Services (PMS), AIFs, Insurance, Bond, Fixed Deposit) with the help of products & training team. 6) Ensure best services to partners. 7) Help distributors on joint calls. 8) Organise seminar/webinar for the partners of his/her cluster. Location - Mumbai, Ahmedabad, Chennai, Bangalore, Hyderabad, Delhi, Kolkata, Pune, Lucknow, Jaipur, Indore, Kochi, Trivendrum
Posted 2 weeks ago
8.0 - 13.0 years
25 - 30 Lacs
Bengaluru
Work from Office
1) The main responsibility of this role is to achieve the Revenue Targets set for the NRI Team, through Broking of - Equity, Derivatives, Commodity & Currency, and by cross-selling products like Mutual Funds, PMS, AIFs to existing acquired NRI clients of Dubai & other offshore location Desk. 2) Responsibility will also include Hiring and training of the team on Product and Selling Skills. 3) Need to improve and maintain the client activity ratio by activating clients across the segments. 4) Ability to co-ordinate with different teams. 5) Need to have a channel management skill. 6) Should be Team Leader, who is able to hire and train new Relationship Managers 7) Strong analytical skills to interpret business information 8) Handling Team of NRI Relationship Managers 9) Domain Knowledge of Products like Equity Stock Broking, PMS, Mutual Funds, AIF, Bonds 8+ Years in sales of investment products like Equity Stock Broking and Mutual Funds, PMS, AIF Location:Hyderabad,Kolkata,Ahmedabad,Kochi,Coimbatore,Pune,Indore,Telangana, Delhi, Trivendrum, Vadodra
Posted 2 weeks ago
8.0 - 13.0 years
20 - 30 Lacs
Bengaluru, Delhi / NCR, Vadodara
Work from Office
1) The main responsibility of this role is to achieve the Revenue Targets set for the NRI Team, through Broking of - Equity, Derivatives, Commodity & Currency, and by cross-selling products like Mutual Funds, PMS, AIFs to existing acquired NRI clients of Dubai & other offshore location Desk. 2) Responsibility will also include Hiring and training of the team on Product and Selling Skills. 3) Need to improve and maintain the client activity ratio by activating clients across the segments. 4) Ability to co-ordinate with different teams. 5) Need to have a channel management skill. 6) Should be Team Leader, who is able to hire and train new Relationship Managers 7) Strong analytical skills to interpret business information. 8) Handling Team of NRI Relationship Managers 9) Domain Knowledge of Products like Equity Stock Broking, PMS, Mutual Funds, AIF, Bonds. 8+ Years in sales of investment products like Equity Stock Broking and Mutual Funds, PMS, AIF. Location - Telangana, Delhi, Trivendrum, Vadodara,Hyderabad,Kolkata,Ahmedabad, Kochi,Coimbatore,Pune,Indore.
Posted 2 weeks ago
5.0 - 7.0 years
8 - 10 Lacs
Ahmedabad
Work from Office
1) Knowledge of distribution, operations, customer service, human resources, administration, and sales. 2) Knowledge of Broking Products, Insurance, Investment products like Mutual Funds, PMS, AIF. 3) Develop forecasts, financial objectives, and business plans 4) Meet goals and metrics 5) Manage budget and allocate funds appropriately 6) Provide branch personnel with training, c oaching, development, and motivation 7) Adhere to high ethical standards, and comply with all regulations/applicable laws. 8) Network to improve the presence and reputation of the branch and company. Location : Delhi, Vadodra, Vishakhapatnam, Trivendrum, Mumbai,Kolkata,Ahmedabad,Surat,Chennai,Hyderabad,Bengaluru,Kochi,Pune Candiate Profile : 1)Minimum 5 Years of experience as an existing Branch Manager Asst Branch Manager Branch Assistant Branch Operations Manager , 2) Knowledge of modern management techniques, best practices, organizational skills 3) Results driven and customer focused 4) Leadership and human resources management skills 5) BS in Business Administration or related field
Posted 2 weeks ago
2.0 - 6.0 years
1 - 4 Lacs
Kota
Work from Office
Job description Role & responsibilities Processes account opening, account maintenance & account closure related formalities as per YBL process Handles customers enquiries and instructions, whilst ensuring that the Banks delivery standards are met in achieving total customer satisfaction. e.g. timely checking of account opening documentation, opening of Accounts etc. Ensures adherence to process & documentation standards (e.g. forms/checklists, welcome calling, approvals, etc.) Ensures pro-active & sustained liaison with NOC, Product, Sales RM, etc. where required Maintains strict vigilance on the quality of forms and documentation provided Ensures timely follow up with Sales RMs of all BUs for resolution of any outstanding deferrals. Transactions: Ensures proper scrutiny of all transactional documents submitted by the customer vis--vis branch checklist to ensure all that all necessary documents are submitted by the customer. Addresses and resolves all transaction related enquiries Ensures strong monitoring of all transactions Service & Quality: Ensures that adequate records & data pertaining to customer queries and complaints is maintained & analyzed for achieving greater process efficiency Ensures daily / weekly monitoring & analyses of various data points & reports that have bearing on Customer Service & process adherence. Coordinates with relationship managers and meet / interact with key clients on a periodic basis to stock take on service levels and customer satisfaction. Ensuring collection of CSS forms on periodic basis and sent to NOC. Implementation of 5S, ISO 9001:2000, Six Sigma standards & meet/exceed set quality parameters conforming to the standards. Audit & Compliance: follows all process, policies as per guidelines & audit rating of the branch Ensures comprehensive compliance with all internal, regulatory and statutory requirements as relevant for various product and services from a branch perspective Attends to any audit findings and resolves them immediately as applicable Others: Maintains highest levels of discipline (punctuality, attendance, grooming standards etc.) in the office Ensures timely escalation of issues that is impacting business and possible solutions to address the concerns to the DBM. Manages Local Vendors /agency relationships to ensure smooth execution of transaction • Completes Branch upkeep & maintenance and control over the cost People Management or Self-Management Responsibilities Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are monitored and achieved during the course of the year. Takes ownership of his/her own learning agenda by identifying development needs in consultation with the reporting manager and working towards bridging the gaps through various means which go beyond just training. Understands the competencies relevant to his/her role and works towards displaying as well as developing these effectively. Keeps abreast of relevant professional/industry developments, new techniques and current issues through continued education and professional networks. Risk and Internal Control Responsibilities Follows risk policy and processes to mitigate the operational, regulatory, financial, informational, reputational and audit risks as instructed by the departmental manager. Executes the established internal control systems and compiles relevant information for departmental audits, as necessary.
Posted 2 weeks ago
4.0 - 6.0 years
7 - 12 Lacs
Mumbai, Delhi / NCR, Bengaluru
Work from Office
1) Leading and managing a team of Key Account Managers (KAMs) Broking RMs, providing guidance, training, and support, to achieve sales targets and deliver exceptional client service. 2) Building and maintaining relationships with the clients, understanding their investment needs and objectives, and providing personalized investment solutions to meet their requirements. 3) Identifying new business opportunities within the assigned cluster of key accounts, cross-selling financial products like Mutual Funds, PMS, AIF, Structured Products and expanding the client base through proactive sales efforts. 4) Setting and achieving sales targets for the assigned cluster of key accounts, monitoring sales performance, analyzing market trends, and identifying opportunities to optimize sales strategies and tactics. 5) Keeping abreast of market trends, industry developments, and competitor activities, and providing market intelligence and insights to clients and internal teams for informed decision-making. 6) Generating and analyzing reports related to sales performance, client engagement, and other relevant metrics, and providing regular updates to senior management on key account activities, opportunities, and challenges. Location - Ahemdabad, Delhi, Trivendrum,Bengaluru,Hyderabad,Kolkata, Pune,Jaipur,Indore,Kochi.
Posted 2 weeks ago
1.0 - 5.0 years
10 - 15 Lacs
Kolkata
Work from Office
1) Knowledge of distribution, operations, customer service, human resources, administration, and sales. 2) Knowledge of Broking Products, Insurance, Investment products like Mutual Funds, PMS, AIF. 3) Develop forecasts, financial objectives, and business plans 4) Meet goals and metrics 5) Manage budget and allocate funds appropriately 6) Provide branch personnel with training, coaching, development, and motivation 7) Adhere to high ethical standards, and comply with all regulations/applicable laws. 8) Network to improve the presence and reputation of the branch and company.
Posted 2 weeks ago
1.0 - 4.0 years
10 - 11 Lacs
Ahmedabad
Work from Office
1) Handle a team of Key Account Managers (KAMs), Equity RMs Partner Alliances. 2) Train, Motivate & get productivity from the team. 3) Acquisition of Franchisee, IFA (Independent Financial Advisors) & Remisers. 4) Build rapport with these Partners (APs & DGs) & help them on-board their clients across products. 5) Conduct training of Partners for all our products across Direct Equity & Investment products (like Mutual Funds, Portfolio Management Services (PMS), AIFs, Insurance, Bond, Fixed Deposit) with the help of products & training team. 6) Ensure best services to partners. 7) Help distributors on joint calls. 8) Organise seminar/webinar for the partners of his/her cluster.
Posted 2 weeks ago
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