1161 Branch Operations Jobs - Page 20

Job Description -Understand customer requirements and provide solutionLiaise with different teams on processing and call closuresUpsell to customersRenewal premium collection through calling and home visitsConvenience customer to stay invested in policy (surrender Retention) & Pitch Loan against policy.Error free & timely processing of request and complaints

Tata Tele Business Services is looking for Team Member - Priority Support Center to join our dynamic team and embark on a rewarding career journey Support team operations by executing assigned tasks efficiently Collaborate with other members to meet team goals, maintain documentation, contribute to brainstorming sessions, and ensure timely delivery of assigned duties Must communicate effectively and work collaboratively across functions

Job Description -Understand customer requirements and provide solutionLiaise with different teams on processing and call closuresUpsell to customersRenewal premium collection through calling and home visitsConvenience customer to stay invested in policy (surrender Retention) & Pitch Loan against policy.Error free & timely processing of request and complaints

Job Description -Understand customer requirements and provide solutionLiaise with different teams on processing and call closuresUpsell to customersRenewal premium collection through calling and home visitsConvenience customer to stay invested in policy (surrender Retention) & Pitch Loan against policy.Error free & timely processing of request and complaints

Job Description -Understand customer requirements and provide solutionLiaise with different teams on processing and call closuresUpsell to customersRenewal premium collection through calling and home visitsConvenience customer to stay invested in policy (surrender Retention) & Pitch Loan against policy.Error free & timely processing of request and complaints

Job Summary: We are seeking a Senior Finacle Core Banking Developer with expertise in CASA (Current Account & Savings Account) modules, Overdraft, and Branch Operations. The ideal candidate will have extensive experience working with Finacle 11.x, including customization, performance tuning, system integration, and support for these core banking functionalities. You will be responsible for the design, development, and enhancement of Finacle solutions, ensuring seamless delivery of banking services to our clients. Key Responsibilities: Core Banking Development & Customization: Design, develop, and implement Finacle core banking modules, with a focus on CASA, Overdraft, and Branch Operations. Customize and configure CASA, Overdraft, and Branch Operations functionalities to align with business requirements, including account management, overdraft limits, interest calculations, and transaction processing. Required Skills & Qualifications: Educational Qualification: Bachelor's/Masters degree in Computer Science, Information Technology, or a related field. Technical Skills: Proficiency in Java, SQL, Oracle database, and Finacle development tools. Hands-on experience with Finacle 11.x version and deep understanding of its features, especially for CASA, Overdraft, and Branch Operations modules. Experience with Finacle APIs for system integrations and third-party connectivity. Core Banking & CASA Expertise: Extensive experience working with CASA modules, including knowledge of account management, interest calculation, transactions, and customer service. Experience working with Overdraft management systems, handling overdraft eligibility, limits, fees, and interest. Knowledge of Branch Operations processes including account opening, cheque processing, cash transactions, and supporting other in-branch activities. Experience with System Integration: Proven experience in integrating Finacle with external banking systems, digital platforms (e.g., mobile apps), and third-party services (e.g., ATM networks, payment gateways). Problem Solving & Analytical Skills: Strong debugging skills and the ability to troubleshoot complex technical issues related to Finacle modules. Ability to analyze and optimize the performance of CASA, overdraft, and branch operations modules, especially in high-transaction environments. Communication Skills: Excellent verbal and written communication skills to interact with both technical and non-technical stakeholders. Ability to explain complex technical concepts clearly to clients, team members, and management. Other Skills: Familiarity with Agile or Waterfall project management methodologies. Knowledge of version control systems (e.g., Git) and software development best practices. Preferred Qualifications: Experience with Finacle 11.x version in banking and financial institutions. Certification or additional training related to Finacle or core banking systems. Previous experience working in Agile or Scrum environments. Why Join Us? Opportunity to work with a leading-edge core banking platform and influence banking transformations. Be part of a dynamic, innovative team that encourages growth and development. .

Supervise & monitor Personal Banker desks and contract sales staff Branch administration Lobby Management Ensure quality customer service is delivered Resolution of customer queries/complaints Customer service to ensure walk in customers issues Monitor Staff productivity and give guidance on improving the same in conjunction with the Branch Manager Monitoring of dummy accounts, suspense accounts, deferred accounts, accounts payable/ receivable Branch Operations and Audit Compliance

Hiring for Deputy Branch Manager in Retail Branch Banking Detailed Responsibilities : Day to Day Operations: To ensure that each activity is being performed by the executives as per Uniform Flow Charts Check/Authorized transactions above the passing powers of the Executive Cash and Executive Operations Two level checking of all transactions to ensure Internal Control in every transaction. Clearing settlement and reconciliation of accounts with RBI/ Local banks. Reconciliation of Inter office accounts To ensure timely recovery and remittance of TDS Check Intra-day overdrawing with the help of system Verification of all control returns and their timely submission to CO Settlement of Death claims Compliance: Comply with guidelines related to ISO certification. Compliance /rectification of irregularities pointed out in Concurrent Audit, Internal Inspection and RBI Inspection under Section 35 of Banking Regulation Act, Under Section 12 of FEMA and Statutory Audit reports. To ensure timely and correct submission of Statutory Returns and prompt rectification of irregularities pointed out in various Inspection/Audit reports

IndusInd Bank Walk-in Interview for Teller/Cashier. Walk-in Date : 20th June 2025. Walk-in Location : IndusInd Bank, RRs Mahalaxmi Mansion, Desai Cross, Pinto Road, Hubli - 580020 Work Locations : Hubli Teller/Cashier Job Description - Role & responsibilities Manages daily customer transaction and services. Cash Handling, accept deposits and process withdrawals. Complaint with bank regulatory requirement Resolve customer isssues and provide regular assistant Preferred candidate profile Candidate with minimum 6 months of experience into cash handling / accountant / cashier with any bank/ NBFC/ Financial institutions. Interested Candidates share Cv's @ nidhi.hegde@indusind.com.

Dear Job Aspirants, Greeting from IndusInd Bank HR Team !!! Objectives of this role : 1. Serve customers by managing documents, information, and financial transactions in an organized, efficient, and secure manager. 2. Build awareness of new products and services and identify customer needs to capitalize on the business referral opportunities. 3. Meet and exceed bank services standards greeting and acknowledging each customer to make them feel welcome, while complying with bank procedures and security protocols. 4. Work with other tellers as a team to complete daily tasks while demonstrating respect and professionalism, being prompt and supporting management as needed. Responsibilities: 1. Handle transactions for customers, including check cashing, deposits, withdrawal's, transfer's, loan payments, cashier, checks, and opening and closing of accounts. 2. Identify customer needs, provide information on new products and services and direct customers to branch representatives as needed. 3. Track, record, report and store transactional information and special requests. 4. Provide a high level of customer services. Required skills and qualifications: 1. Any graduate with prior cash handling experience. 2.Excellent communication , customer - service, and time- management skills. 3. Strong dedication to accuracy and efficiency 4. Aged below 30 5. Must to have banking experience with customer service and operation knowledge Please note both the profiles require you to be flexible with Sales and Operations and relevant candidates will be considered. Hence individuals looking for exclusively operations role may not attend the interview. Venue Details : Contact Person : Yogesh Awale Time : 10.30 am to 4.30 pm Date : 21st Jun' 2025 Location : Aurangabad IndusInd Bank Limited, Ground Floor, Sai Square, Osmanpura Circle, Station Road, Aurangabad- 431 001. Since we have multiple openings across Pune, you can come along/ refer this opportunity to your friends/colleagues who are suitable for the role and might be looking for a job. Regards, Team HR IndusInd Bank

Job Title : Deputy Branch Manager Reports To : Branch Head/ Market Head / Zonal Wealth Head Locations : Aurangabad Job Purpose : As a Deputy Branch Manager the incumbent is the custodian of Compliance and providing a seamless servicing experience for the staff working in the branch. Role & responsibilities 1. Delivering superior client experience in the lobby by rendering exemplary levels of customer service there by making banking simple and hassle free for the customer Achieve set service delivery standards for the lobby evaluated through Customer satisfaction survey metrics Meeting benchmark Mystery Shopping scores & branch Service score given by the PAQ service managers Display of brochures/ RBI circulars as per requirement Educating clients on NBD channels/new products & services 2. Ensuring high responsiveness to customers problems. Act in their best interest by providing timely and qualitative resolution to their issues Ensuring all complaints are resolved up to customer satisfaction within 3 days of lodgment by the CSE team Welcome calling to be completed within 3 days TAT for the CSE team Equal assignment of the WC interactions across all CSE Cross-sell % to be at least at 30% on welcome calling by the CSE team 3. Ensuring high level of knowledge of processes and procedures is maintained for efficient and accurate handling of customer transactions. 4. Anticipating customer needs and offering tailored solutions thereby helping him stay ahead Acquisition of new CASA & FD accounts 5. Operations and Productivity Cash, ATM, Remittances & Deposits Clearing Account Opening & Closure Internal Controls Preferred candidate profile : Any Graduate 4 - 8 years in Banking operations Good Business Acumen Bent towards process and compliance Ability to influence multiple stakeholders Ability to manage a Team Excellent communication skills.

Responsibilities: Manage sales team & operations Report results to headquarters Ensure customer satisfaction Oversee branch administration Develop sales strategies

About The Role Service Officer Branch Banking KRAs Cash Management Cash/Non-cash transactional activities Redress customer needs pertaining to cash, DDs, cheque deposits, general information. Maintaining speed and accuracy of transactional processes. Sensation of the use of other business opportunities. Providing a high-quality experience that will encourage customer loyalty and good word-ofmouth Desired Candidate Profile Meticulous & has an Eye for detail Well groomed, presentable with excellent communication skills. Should have a desire to know and understand financial terminology. Likewise, should be comfortable handling cash. Computer proficiency a must Educational Qualification Graduate Experience of 1-2 years , Fresher"™s can apply

About The Role JOB ROLE Handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, liability on product features, Cheque book insurance. Speed and efficiency of service given Sales targets for banks and investment products. Going beyond the professional need of the customer by providing other products. Enhancement of customer value Cross-sale of asset products Back-up to relationship managers holding HNI relationship Customer acquisition through referrals JOB REQUIREMENT Equal blend of service and sales orientation. In absence of equality, prefer sales orientation as a skew Thorough understanding of banking Customer Retention Cost Efficiency Through Process

About The Role Operations Manager - Support Services-Operations Job Requirements: 1. Pre disbursement KYC checking, agreement book and RTO set, verifications 2. Verification of documents, asset details and loading the documents in system 3. Handling the operations team 4. Checking and releasing the payouts after checking the Post disbursement documents. 5. Checking the NACH documents and cheques 6. Handling the high volume in month end 7. 2 years"™ Experience in retail asset operations and disbursement related activities

About The Role Elite Relationship Manager KRAs Develops new and expands existing High Net worth Customer relationships for liabilities and commercial assets. Ensures high levels of customer service orientation and application of bank policy. Cross sells existing bank products to customers. Informs customers of new products or product enhancements to further expand the banking relationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other products. Maintains complete relationship record for assigned customer accounts. Tracks customer complaints/queries and turnaround times for customer satisfaction Desired Candidate Profile Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service. Very good understanding of Trade and Forex & CA. Very good understanding of Commercial Assets like CC, OD, TL, Export Finance, etc Understanding of MF and Insurance an added advantage Customer orientation, High energy levels with a motive to succeed Graduate 6 - 8 years of experience Post Graduate 4 - 6 years of experience AgeUp-to 35 Years

About The Role Job Profile Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing category A priority customers Sources new bank customers through external individual efforts and acquisition channel Ensures high levels of customer service orientation and application of bank policy Cross sells bank products to existing set of Customers Informs customers of new products or product enhancements to further expand the banking relationship Plans and conducts special sales initiatives and events for prospective and existing clients Coordinates with other group companies to provide seamless access to other products Maintains complete relationship record for assigned customer accounts Job requirements Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer services MIS generation Graduate - 4 -6 years of experience AMFI / IRDA Post Graduate - 2 -4 years of experience AMFI / IRDA

About The Role Relationship Manager-Commercial Vehicle (CV)-Retail-Marketing Branches Operations JOB DESCRIPTION To handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, education on product features, cheque book issuance. Quality of advice given to customers as determined by customers and supervisor. Speed and efficiency of service given. Sales targets for bank and investment products. Going beyond the professed need of the customer by providing other products. Enhancement of customer value. Cross-sale of assets products. Back-up to relationship managers holding HNI relationships. Ensure low attrition ratios. Customer acquisition through referrals from existing customers. Graduates with total experience of 1-3 years with relevant exp of atleast 1 year in financial services or banks. Equal blend of service and sales orientation. In the absence of equality, sales orientation as a skew will be acceptable. Experienced customer service candidates from financial services ( those from MFund, securities houses etc) with sales orientation can be considered.

About The Role JOB ROLE Handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, liability on product features, Cheque book insurance. Speed and efficiency of service given Sales targets for banks and investment products. Going beyond the professional need of the customer by providing other products. Enhancement of customer value Cross-sale of asset products Back-up to relationship managers holding HNI relationship Customer acquisition through referrals JOB REQUIREMENT Equal blend of service and sales orientation. In absence of equality, prefer sales orientation as a skew Thorough understanding of banking Customer Retention Cost Efficiency Through Process

About The Role Elite Relationship Manager KRAs Develops new and expands existing High Net worth Customer relationships for liabilities and commercial assets. Ensures high levels of customer service orientation and application of bank policy. Cross sells existing bank products to customers. Informs customers of new products or product enhancements to further expand the banking relationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other products. Maintains complete relationship record for assigned customer accounts. Tracks customer complaints/queries and turnaround times for customer satisfaction Desired Candidate Profile Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service. Very good understanding of Trade and Forex & CA. Very good understanding of Commercial Assets like CC, OD, TL, Export Finance, etc Understanding of MF and Insurance an added advantage Customer orientation, High energy levels with a motive to succeed Graduate 6 - 8 years of experience Post Graduate 4 - 6 years of experience AgeUp-to 35 Years

About The Role Job Profile Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing category A priority customers Sources new bank customers through external individual efforts and acquisition channel Ensures high levels of customer service orientation and application of bank policy Cross sells bank products to existing set of Customers Informs customers of new products or product enhancements to further expand the banking relationship Plans and conducts special sales initiatives and events for prospective and existing clients Coordinates with other group companies to provide seamless access to other products Maintains complete relationship record for assigned customer accounts Job requirements Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer services MIS generation Graduate - 4 -6 years of experience AMFI / IRDA Post Graduate - 2 -4 years of experience AMFI / IRDA

About The Role To source customers for Current Account, Savings Account Products of the bank. Customers to be sourced from individuals, small businesses, trusts, associations, societies, corporates. Revenue Generation, Customer Acquisition, Customer Retention, Cost Efficiency Through Process. Qualifications External Post-graduate or graduate with appropriate experience (at east 1 year experience in liabilities sales preferred) Hardcore sales mentality. Primary motivation from achievement of targets. A hunter by orientation. Should be well groomed and presentable with ambassadorship qualities.

About The Role JOB ROLE Handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, liability on product features, Cheque book insurance. Speed and efficiency of service given Sales targets for banks and investment products. Going beyond the professional need of the customer by providing other products. Enhancement of customer value Cross-sale of asset products Back-up to relationship managers holding HNI relationship Customer acquisition through referrals JOB REQUIREMENT Equal blend of service and sales orientation. In absence of equality, prefer sales orientation as a skew Thorough understanding of banking Customer Retention Cost Efficiency Through Process

About The Role Elite Relationship Manager KRAs Develops new and expands existing High Net worth Customer relationships for liabilities and commercial assets. Ensures high levels of customer service orientation and application of bank policy. Cross sells existing bank products to customers. Informs customers of new products or product enhancements to further expand the banking relationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other products. Maintains complete relationship record for assigned customer accounts. Tracks customer complaints/queries and turnaround times for customer satisfaction Desired Candidate Profile Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service. Very good understanding of Trade and Forex & CA. Very good understanding of Commercial Assets like CC, OD, TL, Export Finance, etc Understanding of MF and Insurance an added advantage Customer orientation, High energy levels with a motive to succeed Graduate 6 - 8 years of experience Post Graduate 4 - 6 years of experience AgeUp-to 35 Years

About The Role Job Profile Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing category A priority customers Sources new bank customers through external individual efforts and acquisition channel Ensures high levels of customer service orientation and application of bank policy Cross sells bank products to existing set of Customers Informs customers of new products or product enhancements to further expand the banking relationship Plans and conducts special sales initiatives and events for prospective and existing clients Coordinates with other group companies to provide seamless access to other products Maintains complete relationship record for assigned customer accounts Job requirements Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer services MIS generation Graduate - 4 -6 years of experience AMFI / IRDA Post Graduate - 2 -4 years of experience AMFI / IRDA