Firstsource is hiring experienced -Banking Experience

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With a global footprint across US, UK, India, Philippines, Mexico, Romania, Turkey, Trinidad & Tobago, South Africa, and Australia, they make it happen for their clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. Firstsources inch-wide, mile-deep practitioners work collaboratively, leveraging UnBPO - their differentiated approach to reimagining traditional outsourcing - to deliver real-world, future-focused solutions that drive speed, scale, and smarter decision, turning transformation into tangible results for clients.

Key Responsibilities

• Process financial transactions, account updates, and customer requests as per SLA.
  
• Review and validate banking documents such as KYC forms, loan applications, statements, and compliance records.
  
• Perform data entry, audits, and verification tasks with a high level of accuracy.
  
• Conduct risk checks, fraud flagging, and compliance verification as required.
  
• Collaborate with internal teams to resolve discrepancies or incomplete information.
  
• Maintain up-to-date knowledge of banking policies, international regulations, and internal processes.
  
• Ensure adherence to data privacy, confidentiality rules, and compliance frameworks.
  
• Generate reports, maintain logs, and update system records in real-time.
  
• Meet productivity and quality targets consistently.
  

Required Skills & Qualifications

• Graduate in

  Commerce, Finance, Business Administration

  , or related field.

• 13+ years of experience in banking backend/operations

• Strong analytical and documentation skills.
  
• Excellent written communication skills.
  
• High attention to detail and ability to work with sensitive financial data.
  
• Proficiency with MS Office, banking CRMs, and transaction-processing tools.
  
• Ability to work in

  international time zones/shift timings

  .

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