Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in kolkata
>
Axis Max Life Insurance
>
Assistant Manager - Customer Engagement

Assistant Manager - Customer Engagement

Axis Max Life Insurance

2 - 5 years

|

1 - 5 Lacs

Posted:2 hours ago| Platform:

Apply

Skills Required

branch operations renewals policy issuance new business policy servicing retention persistency

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities:

Maximize Applied to paid to meet business plan
Hub Hold Cases resolution within TAT
NFTR % Reduction
MIS and Reports/Dashboards
Follow-up for GO Actionable resolution
Booking & Tracking of Medical reports
Customer complaint resolution within TAT
Maximize MFYP Collection and Renewals
Ensure NC cracking through field
Auto-pay Traction / ECS Registration
POSV / Welcome Call
Managing end to end operational process along with teams in the field & distribution leaders
Liaison with UW, Policy Issuance, Finance, IT, for smooth processing & service delivery across locations.
Managing dashboard for Quality of business
Adoption of various digital initiatives among distribution

Preferred candidate profile

A Graduate/MBA
Experience of 3-5 years in operations or customer services in a financial services industry.

More Jobs at Axis Max Life Insurance

AMLI Advisor and Financial Planner and EIM

Vapi, Gujarat

Salary: Not disclosed

AMLI Advisor and Financial Planner and EIM

Vapi

INR 0 - 0 Lacs

Associate Agency Development Manager

Vapi

INR 1 - 3 Lacs

SO, AM, DM

Ghaziabad, Ambala, Delhi / NCR

INR 2 - 4 Lacs

Deputy Manager Business Analyst

Gurugram

INR 10 - 11 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Google Play

App Store

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Axis Max Life Insurance

RecommendedJobs for You

Assistant Manager - Customer Engagement

Axis Max Life Insurance

kolkata

Assistant Manager - Customer Engagement

panipat, haryana

Assistant Manager - Customer Engagement

KPMG Delivery Network India 1

pune, maharashtra

Assistant Manager - Customer Engagement

Axis Max Life Insurance

bengaluru

Assistant Manager - Customer Engagement

Axis Max Life Insurance

himatnagar

Assistant Manager - Customer Engagement

Axis Max Life Insurance

mumbai suburban

Assistant Manager - Customer Engagement

Axis Max Life Insurance

himatnagar

Assistant Manager - Customer Engagement

Axis Max Life Insurance

jaipur

Assistant Manager - Customer Engagement

Axis Max Life Insurance

jodhpur

Assistant Manager - Customer Engagement

Axis Max Life Insurance

jodhpur