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Magnes Energy India Llp
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Operations Manager

Operations Manager

Magnes Energy India Llp

2 - 7 years

|

3 - 8 Lacs

vasai ahmedabad

Posted:12 hours ago| Platform:

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Skills Required

branch operations lead operations business operations operations management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Oversee daily operations of the karting facility, including track management, scheduling, and customer flow.
Monitor equipment usage, maintenance schedules, and ensure the facility is running at optimal performance.
Coordinate with vendors and service providers for timely support and supplies.
Staff Management
train, and supervise staff including track marshals, customer service teams, and maintenance personnel.
Create duty rosters and ensure adequate staffing levels during peak and non-peak hours.
Motivate and monitor staff performance to ensure excellent customer service.
Safety & Compliance
Ensure strict adherence to all safety protocols for customers, staff, and equipment.
Conduct regular safety inspections of tracks, karts, and protective gear.
Maintain compliance with local regulations, licenses, and health & safety standards.
Customer Experience
Ensure customers receive a fun, safe, and memorable experience.
Handle escalated customer complaints and resolve issues promptly.
Develop promotional ideas/events to boost customer engagement and revenue.
Financial & Reporting
Manage budgets, expenses, and revenue targets for the branch.
Prepare weekly/monthly reports on operations, safety incidents, staff performance, and financials.
Implement cost-control measures while maintaining service quality.

Preferred candidate profile

Anyone who obsesses over operations and has relevant experience.

More Jobs at Magnes Energy India Llp

Human Resource Executive

mumbai suburban

INR 3 - 4 Lacs

Operations Manager

vasai, ahmedabad

INR 3 - 8 Lacs

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Magnes Energy India Llp

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