Job Purpose Highlighting the purpose of the role / job : Demat operations day to day work like account modification, DIS execution & date entry SHIFT TIMINGS : 12pm to 9pm Key Responsibilities Verification of customer KYC documentation inclusive of modification application, IPV & Signature verification. Capturing and verification of Delivery Instructions (DIS) in the system. Call Verification for Beneficiary Add Form and Answer to Client/Branch/AP/RM call and mail Process knowledge and verification of transfer cum closure of Accounts in the NSDL/CDSL system. Scheme Change Mail (As per SEBI Circular) Qualifications Minimum Graduation Experience . : Freshers welcome Behavioral Competencies A good communication skill (Gujarati / Hindi / English). Strong coordination and communication skills.
- APPROACH INACTIVE CLIENTS AS PER PROCESS SET BY THE MANAGEMENT - UNDERSTAND CLIENT NEEDS/ CONCERNS, CLEAR HIS DOUBTS, EXPLAIN VALUE ADD FROM MNCL - DEVELOP RAPO WITH THE CLIENTS AND EXPLORE THE RELATIONSHIP TO OPTIMUM LEVEL - OVER A PERIOD OF TIME EXPAND THE RELATIONSHIP TO THE NEXT LEVEL - PASSION FOR BROKING/MARKETS/STOCKS - BASIC KNOWLEDGE OF EQUITIES/FINANCIAL MARKETS - GOOD COMMUNICATION SKILLS -FLUENT IN ENGLISH/GUJARATI/HINDI VERBAL COMMUNICATION, ABILITY TO UNDERSTAND AND FOLLOW PROCESSES SET BY THE MANAGEMENT - CAPABLE TO UNDERSTAND CLIENT NEEDS AND EXPLAIN MNCL VALUE ADDITION TO THE CLIENTS
Key Responsibilities: 1. Customer Support: Respond to customer inquiries and provide information about various products and services offered by the brokerage firm. Assist clients with account-related questions, transactions, and account maintenance. 2. Call Handling: Answer incoming phone calls promptly and professionally. Address client concerns, requests, and complaints effectively, striving to exceed their expectations. 3. Email Correspondence: Manage and respond to client emails in a timely and professional manner. Provide comprehensive and accurate information while maintaining the firm's communication standards. 4. Account Assistance: Guide clients through the account opening process, assist with login issues, and troubleshoot technical problems related to trading platforms and online accounts. 5. Information Sharing: Keep clients informed about market updates and relevant news/ regulations/ process that may impact their investments. 6. Problem Resolution: Investigate and resolve issues related to trade execution, account discrepancies, and any other concerns raised by clients. Collaborate with other departments, such as trading, compliance, and operations, to find effective solutions. 7. Regulatory Compliance: Ensure that all communications and interactions with clients adhere to industry regulations and compliance standards, maintaining the confidentiality and security of sensitive information. 8. Record-Keeping: Maintain accurate records of client interactions, inquiries, and resolutions using customer relationship management (CRM) software. 9. Continuous Learning: Stay updated with industry knowledge, market trends, and the brokerage firm's products and services to provide informed and high-quality support to clients. 10. Feedback and Improvement: Collect and report client feedback to the management team. Suggest process improvements to enhance the overall customer service experience.
Compliance Officer - GIFT IFSC Regulations: IFSCA (Fund Management) Regulations, 2022 & KMP Eligibility Guidelines 1. Educational Qualification (tick one) Professional qualification (CA / CS / CWA / CFA / FRM / equivalent) Postgraduate degree or PG Diploma (1 year) i Bachelors in Law (LLB) 2. Experience Requirement Minimum 3 years experience in securities / financial services in one or more of: Portfolio or fund management Investment advisory Broker-dealer activities Investment banking CRA / MII / Regulator (SEBI, RBI, IFSCA, etc.) Consulting in the above (max 2 years counts) 3. Location & Appointment Candidate is based in GIFT IFSC or willing to relocate To be appointed as an additional Key Managerial Person (KMP) 4. Duties & Reporting Reports directly to the Board / Head of FME Ensures regulatory compliance with IFSCA/FME framework Maintains statutory records & controls UPSI Monitors staff trading / PA dealing Implements compliance & risk-management framework 5. Fit & Proper Check Integrity, reputation, and no regulatory/disciplinary action history Meets IFSCAs fit & proper” criteria
IMMEDIATELY REQUIRE!!! A driven and detail-oriented professional to support the operations execution and vendor management efforts for setting up Monarch Fund House. The ideal candidate will have prior experience in mutual fund operations and should be comfortable handling multiple external stakeholders, coordinating documentation, and driving timelines across regulatory, operational, and commercial engagements. Job Title: Manager AMC Operations Location: Ahmedabad Experience: 3–6 years (Preferably 2–4 years in AMC operations) Key Responsibilities: Coordinate with external service providers (custodians, RTAs, auditors, compliance consultants, fund accountants, trustees, etc.) Collect, compare, and negotiate commercial proposals from vendors Track deliverables, contracts, and onboarding documentation Liaise with internal stakeholders (tech, compliance, legal, finance) to ensure alignment on AMC setup timelines Maintain a central tracker for all vendor communications, decisions, and next steps Ensure timely closure of execution and operations items related to SEBI final approval and overall AMC readiness Preferred Qualifications: 36 years of experience in mutual fund/AMC operations, vendor management, or compliance support Minimum 24 years of exposure to AMC operational functions or infrastructure setup Strong understanding of mutual fund industry ecosystem (SEBI regulations, AMC infra requirements, third-party services) Excellent communication, follow-up, and negotiation skills Highly organized and execution-focused, with ability to manage multiple workstreams
Job Purpose oversee and manage the Head Office's IT infrastructure and applications, including providing technical support. Job description Deployment, Management and troubleshoot critical IT infrastructure and front/back-end business processes. Network management: - Configuring, monitoring & troubleshooting of Switches, Firewall, Wi-Fi devices Application Management: - To support financial & Broking front and back-end applications like TechExcel, SARAL, ODIN Maintain and monitor regular MS SQL Backup and critical application backup. Windows Servers (Active Directory, DHCP,DNS, Patch Management, Group Policies, Database Backups). Maintain and review logs from Servers, Backups, and Applications & Databases. Should send timely reports to the internal and external parties. Provide process design and documentation, system improvement using industrial best practice technique. Experience in analysis, implementation and evaluation of IT systems and their specification. Maintain direct vendor contact people regarding third line maintenance support issue and issue tracking. Job Requirements Qualifications Bachelor's degree in IT, Computer Science, or a related field. Preferred Certifications CCNP / CCIE (Cisco Certified Network Professional/Expert) • AWS/Azure/GCP Certifications • CISSP / CISM / CEH (Cybersecurity Certifications) • ITIL Certification for IT Service Management • Certified Backup & Disaster Recovery Professional (CBDRP) Experience 5+ years of experience in IT-Stock Market Industry, Application and networking Functional Competencies Proficiency in basic data handling tools like Excel, Experience in Stock Market front and back office application , understanding of MPLS, Firewalls, VPN, Load Balancers and Cloud Security., Basic Knowledge of Audit, VAPT and Audits. Hands-on expertise in VMware , Backup and disaster recovery expertise, Proficiency in IT monitoring tools (Nagios, SolarWinds, PRTG, etc.)
Acquiring quality clients for Broking & Third-Party Products through networking, data base, market Intelligence, references from existing clients and assigned leads from the organization Responsible to generate brokerage primarily through advising clients for long term investment as well as positional trading ideas for short/ medium term Develop and maintain a long-term relationship with customers to maintain a high level of retention of the existing customer and focus on generating new business To maintain a synergetic relationship with Relationship Managers, by supporting their efforts to enhance business To keep abreast with the market knowledge and market intelligence in their respective domain (Equities/ Commodities/ Currency/ Derivatives) Responsible to ensure all activities are in adherence as per Compliance & Risk Provide regular updates to the immediate superior as and when required Should be NISM Certified
Compliance Officer - GIFT IFSC Regulations: IFSCA (Fund Management) Regulations, 2022 & KMP Eligibility Guidelines 1. Educational Qualification (tick one) Professional qualification (CA / CS / CWA / CFA / FRM / equivalent) Postgraduate degree or PG Diploma (1 year) i Bachelors in Law (LLB) 2. Experience Requirement Minimum 3 years experience in securities / financial services in one or more of: Portfolio or fund management Investment advisory Broker-dealer activities Investment banking CRA / MII / Regulator (SEBI, RBI, IFSCA, etc.) Consulting in the above (max 2 years counts) 3. Location & Appointment Candidate is based in GIFT IFSC or willing to relocate To be appointed as an additional Key Managerial Person (KMP) 4. Duties & Reporting Reports directly to the Board / Head of FME Ensures regulatory compliance with IFSCA/FME framework Maintains statutory records & controls UPSI Monitors staff trading / PA dealing Implements compliance & risk-management framework 5. Fit & Proper Check Integrity, reputation, and no regulatory/disciplinary action history Meets IFSCAs fit & proper criteria
Job Purpose To support analysts and fund manager in deepening the research on companies and industries Job description - Developing screeners and comprehensive analytical framework to filter out stocks for focused research. - Deep down research on filtered out stocks which involves exhaustive financial analysis; meeting with company management/ various stakeholders/ channel partners; attending AGMs/ earning calls and using any other possible research tools - Working on Financial Models; updating historical numbers, building financial projections and carrying out valuation using appropriate methodology. - Building and maintaining databases tracking key macroeconomic indicators/industry KPIs; Tracking news, events and results of the companies under coverage Qualifications MBA/ PGDM (Finance) from a reputed Institute/ CA; CFA (US) would be an added advantage. Experience 2+ Years in equity research with experience in multiple sectors Functional Competencies Proficiency in financial analysis, modelling and valuation tools like DCF, valuation multiples etc. Excellent Communication (both oral & written) and interpersonal skills. Good understanding about the macro and micro economic environment for several businesses/ sectors Strong analytical & problem solving skills Proficiency in the computer skills required for the job. Knowledge of VBA, Excel Macros would be an added advantage Behavioral Competencies Team player; Self-motivated; Passionate about equities & capital markets
Job Purpose Deal Origination for IPO/ECM with Indian PE Funds & family offices Job Responsibilities Relationship & Coverage Management Develop, cultivate and sustain relationships with senior decision-makers (Promoters, CEOs, CFOs, PE/VC ) across multiple industries. Identify new target clients and initiate outreach campaigns; build industry-by-industry coverage strategy. Maintain and grow a professional-intermediary network (CAs, CSs, legal/tax advisors) that sources potential mandates. Origination & Pipeline Development Screen markets and sectors for deal opportunities (M&A, capital-markets, fundraising, JVs, divestments, restructuring) across industries. Maintain a live pipeline: prospects, expected mandate size, conversion likelihood, timeline, sector categorisation. Monitor industry and macro trends, regulatory changes, valuations and investor appetite to generate origination themes and pitch ideas. Launch strategic campaigns/thematic outreach (e.g., digital manufacturing, consumer consolidation, healthcare roll-ups, infrastructure monetisation) to prime prospects. Pitching & Mandate Acquisition Prepare compelling pitch decks,industry-tailored proposals and value-creation narratives for prospective clients. Lead client meetings and presentations to secure mandates or exclusivity agreements. Negotiate preliminary engagement terms (scope, fees, exclusivity) and align with execution teams for hand-over. Performance Tracking & Reporting Track and report pipeline metrics (number of leads, stage progression, conversion rates, expected revenue) across sectors. Prepare dashboards/MIS for senior management: sector performance, geography breakdown, lead sources, lost mandates and reasons. Provide strategic input into origination framework: target industries, geographies, client segments based on pipeline and market intelligence. Travel & External Representation Travel as required for client meetings, industry forums, conferences, road-shows across regions. Represent the firm externally and enhance brand visibility and credibility in target industries. Qualifications : CA/CFA/MBA (Finance) Experience 2+years in relevant role within investment banking or capital markets. Behavioural Competencies Fast-learning, self-starters and go-getters with strategic mind sets • Versed with valuation, accounting concepts and financial modelling • Good Communication skills • Good Analytical & Microsoft Office (PowerPoint/ Excel/ Word) skills
Graduate (Post Graduate Preferred) Experience Minimum 2 years relevant experience in the Stock Broking Industry Functional Competencies Acquiring quality clients for Broking & Third-Party Products through networking, data base, market Intelligence, references from existing clients and assigned leads from the organization. Generating Cross Sell revenue through sale of third-party products like Insurance, Mutual Funds, NCDs etc. Develop and maintain a long-term relationship with customers to maintain a high level of retention of the existing customer and focus on generating new business Inducting new clients to the Dealing Desk for smooth interaction and services. Liaising with Dealing Desk for revenue generation and query resolution Ensuring compliance as per various regulator and organization guidelines Ensuring that the defined productivity targets on business and service parameters are met consistently. Ability to process several inputs provided by research team and other sources and communicate to the clients depending upon their requirement Should be NISM Certified Behavioural Competencies Strong communication, multi-tasking, and organizational skills Passionate about sales and marketing with a positive attitude
Graduate (Post Graduate Preferred) Experience Minimum 5 years experience in the Stock Broking Industry Functional Competencies Acquiring quality clients for Broking & Third-Party Products through networking, data base, market Intelligence, references from existing clients and assigned leads from the organization. Managing profit centre operations with key focus on bottom line profitability by ensuring optimal utilization of available resources Responsible for new client acquisition and increasing depth in existing relationship Develop and maintain a long-term relationship with customers to maintain a high level of retention of the existing customer and focus on generating new business Maintaining channel partner relationship and providing services to new Sub-broker/Franchise/channel partners Responsible for achieving targets as assigned by the organization on monthly basis Understands clients risk profile and maximizes the risk vs. reward balance for individual clients by optimizing product mix Provide regular updates to the immediate superior as and when required Providing training to his team members and new recruits to take up responsibilities and ensure compliance with KYC/SEBI rules, regulations and legislation governing the financial services industry Ensure compliance of all processes according to company policies/ procedures including audit, RMS, statutory, review daily reports and take proactive action to ensure profitable and ethical business To keep one self-updated on the financial markets and in advisory products / services in particular Behavioral Competencies Should have good communication & presentation skills May have good existing client relationships in the market Should be a self-starter, proactive & target oriented Should possess strong networking & relationship building skills Should Mentor junior employees and lead a team
Preparing daily and monthly MIS, He/she must knowledge about KCY process + inward and outward process and banking functions, Support to branch manager and Regional head in daily functions and reports. Graduate Minimum 1-2 year experience in stock broking Basic knowledge of MS office and specially know about VLOOKUP, Pivot, Date, PPT, email functions, good in communication, mail & coordination between branch and HO in all department.
Job Purpose : Manage Compliances pertaining to Retail Broking Industry Key Responsibilities 1. Averse with CTCL creation in exchanges 2. Averse with NISM compliance for trading terminals 3. Averse with Algo and Non-algo creation in stock exchanges 4. Averse with rules and regulations and basic compliances of stock markets and DPS 5. Averse with daily process and submissions in stock exchanges 6. Averse with periodic submissions in stock exchanges Qualifications CA/CS/MBA/Post Graduate Experience Minimum 3-5 years working experience in stock broking industry pertaining to compliance . Incumbent have working experience with RMS/Operation may also apply Functional Competencies Competencies that are required for the role Analytics, Drafting, communication skills In depth knowledge of stock market and regulations Teamwork Behavioral Competencies Team player, outspoken, urge for growth within organization, Passionate
Compliance Officer - GIFT IFSC Gandhinagar Regulations: IFSCA (Fund Management) Regulations, 2022 & KMP Eligibility Guidelines 1. Educational Qualification (tick one) Professional qualification (CA / CS / CWA / CFA / FRM / equivalent) Postgraduate degree or PG Diploma (1 year) i Bachelors in Law (LLB) 2. Experience Requirement Minimum 3 years experience in securities / financial services in one or more of: Portfolio or fund management Investment advisory Broker-dealer activities Investment banking CRA / MII / Regulator (SEBI, RBI, IFSCA, etc.) Consulting in the above (max 2 years counts) 3. Location & Appointment Candidate is based in GIFT IFSC or willing to relocate To be appointed as an additional Key Managerial Person (KMP) 4. Duties & Reporting Reports directly to the Board / Head of FME Ensures regulatory compliance with IFSCA/FME framework Maintains statutory records & controls UPSI Monitors staff trading / PA dealing Implements compliance & risk-management framework 5. Fit & Proper Check Integrity, reputation, and no regulatory/disciplinary action history Meets IFSCAs fit & proper criteria
To facilitate the client onboarding, client servicing, order origination & order management; To maintain client records. Key Responsibilities - PMS client onboarding - Training & assisting Monarch branch executives/investment advisors in onboarding of PMS clients. - Trade origination and order management, facilitating data flow between broker as well as custodian for data/trade logging - Developing and maintaining the required data/records - Client servicing and solving client queries Qualifications Graduate preferably with post graduate degree in Finance/ Marketing Experience >=2 Years in back-office operations, data handling and record keeping; Client onboarding experience will be an added advantage Functional Competencies Proficiency in basic data handling tools like Excel, Experience in eKYC, digital onboarding of clients Excellent Communication (both oral & written) and interpersonal skills. Behavioral Competencies Team player; Self-motivated
Job Title: Back Office RMS / Billing Process - Ahmedabad Night shift Job Description: We are looking for a diligent and detail-oriented professional to manage our back office operations, focusing on RMS and billing processes. The candidate will be responsible for ensuring smooth operations in line with exchange requirements. Key Responsibilities: Handle day-to-day back office operations and RMS processes. Manage billing, settlements, and reconciliations for various exchanges. Ensure compliance with exchange rules and regulations for BSE, NSE, Commodity, and Currency markets. Assist in resolving discrepancies and operational issues. Maintain accurate records and reports for internal and regulatory purposes. Required Skills & Qualifications: Strong knowledge of operations, RMS, and back office processes. Understanding of exchange settlements and billing procedures. Awareness of all major exchanges: BSE, NSE, Commodity, and Currency markets. NISM Certification is mandatory. Education: B.Com graduate. Market experience: 3–4 years in relevant roles. Willingness to work in night shifts. Work Location: [AHMEDABAD] Shift: Night