2196 Branch Operations Jobs - Page 11

Role & responsibilities Job Summary : The Branch Manager - Sales will oversee all aspects of branch operations, including sales, accounts, dispatch, and overall management. The role requires a dynamic leader with strong sales acumen, the ability to manage multiple teams, and the capability to drive the branch's growth in line with company objectives. Key Responsibilities : Sales Management : Develop and implement sales strategies to achieve branch sales targets. Lead, mentor, and motivate the sales team to meet and exceed targets. Maintain relationships with key clients, dealers, and distributors to enhance sales growth. Identify and capitalize on new business opportunities within the region. Monitor market trends, competitor activities, and customer feedback to adjust sales strategies accordingly. Operations Management : Oversee day-to-day operations of the branch, ensuring efficiency and compliance with company policies. Coordinate with the dispatch team to ensure timely delivery of products to customers. Manage inventory levels to meet customer demand while minimizing costs. Ensure all operational activities are aligned with the companys strategic goals. Accounts Management : Supervise the accounts team to ensure accurate and timely financial reporting. Monitor branch budgets, expenses, and financial performance. Ensure compliance with all accounting standards and regulations, including GST and other statutory requirements. Review and approve invoices, payments, and other financial documents. Work closely with the finance department to resolve any accounting-related issues. Team Leadership : Manage, train, and develop branch staff across sales, accounts, and operations. Foster a positive work environment that encourages teamwork, accountability, and continuous improvement. Conduct performance evaluations and provide feedback to team members. Customer Relationship Management : Ensure high levels of customer satisfaction by addressing and resolving customer issues promptly. Implement customer service best practices to retain and expand the customer base. Collect and analyze customer feedback to enhance service delivery. Compliance and Safety : Ensure the branch adheres to all company policies, industry regulations, and legal requirements. Implement and monitor health and safety procedures within the branch. Reporting : Prepare and submit regular reports on branch performance, sales achievements, and operational metrics to senior management. Analyze branch data to identify trends, areas for improvement, and opportunities for growth. Qualifications : Education : Bachelors degree in Business Administration, Sales, Marketing, or related field. Experience : Minimum of 5-7 years of experience in a sales management role, preferably within the steel or manufacturing industry. Skills : Strong leadership and team management skills. Excellent communication and negotiation skills. Proven track record of achieving sales targets and driving business growth. Solid understanding of financial management, including budgeting, accounting, and GST compliance. Ability to multitask and manage various branch functions simultaneously. Proficiency in MS Office and familiarity with ERP systems. Additional Requirements : Willingness to travel within the region as required. Ability to work under pressure and meet deadlines. Compensation : Competitive salary and benefits package based on experience and qualifications.

As part of this role, you will be required to collaborate closely with various Business Units including IBG, GTS, T&M, SU, Central Operations, and Branch Operations. Additionally, you will be responsible for engaging in discussions, interactions, and meetings with end customers to ensure effective communication and understanding of their needs. This position entails building strong working relationships with internal teams and external stakeholders to drive successful outcomes and deliver high-quality service. Your ability to effectively communicate, collaborate, and coordinate with multiple teams and customers will be essential in achieving overall business objectives and maintaining positive relationships.,

As a Treasury Operations Specialist, you are expected to demonstrate in-depth knowledge of treasury products, processes, and systems. You should have a robust understanding of various treasury products, including Foreign Exchange (FX), Investments, and Derivatives. This includes familiarity with FX contract types such as spot, forward contracts, swaps, and options. You should also be well-versed in managing treasury processes like cash flow forecasting, liquidity management, and settlement mechanisms. Your expertise should extend to handling Foreign Exchange Contracts, including a solid grasp of regulatory requirements and risk management practices associated with forex contracts. You should have hands-on experience in pricing, hedging strategies, and the execution of FX transactions. In addition, you are expected to have experience with Investments and Derivatives, including assessing investment portfolios, market trends, and risk profiles. This involves handling interest rate derivatives, commodity derivatives, or other financial instruments while ensuring compliance with international financial reporting standards and hedge accounting practices. Furthermore, you should possess Treasury Back/Mid-Office expertise, encompassing responsibilities such as handling confirmations, settlements, reconciliations, and accounting of treasury transactions in the Back Office. In the Mid Office, you should be adept at monitoring risk, P&L reporting, trade validation, and ensuring compliance with internal and regulatory controls. Your role also involves staying updated on regulatory circulars and compliance requirements related to treasury operations. You should be able to interpret and implement changes from treasury-related regulatory circulars to ensure seamless audit and compliance. Preferred qualifications for this position include knowledge of Trade Products, experience in a leadership role, familiarity with the Murex Treasury Platform, and additional knowledge in Trade & Branch Operations. An ideal candidate for this role is a seasoned professional with 10+ years of experience in treasury operations, specializing in back/mid-office functions. You should have extensive exposure to domestic markets, leadership experience in managing cross-functional teams, strong analytical and problem-solving skills, technical expertise in treasury management software, and knowledge of trade-related tools.,

Branch Sales Manager Location: Pune Delhi Experience: 10+ Years Skills: Sales, Business Development, Chanel Distribution Management Job Description: Key Responsibilities Sales Leadership Develop and execute strategic sales plans to achieve branch revenue targets. Lead, train, and motivate the sales team to meet and exceed performance goals. Identify and pursue new customer acquisition opportunities within the local market. Branch Operations Oversee day-to-day operations of the branch to ensure smooth workflow and efficiency. Ensure all processes comply with company policies and regulatory requirements. Maintain proper inventory levels and manage stock control, if applicable.

Key Responsibilities * Oversee operations at fuel pumps & petrol stations * Ensure compliance with safety standards * Manage construction projects on site * Coordinate liaisons with stakeholders * Supervise staff performance Annual bonus

Responsibilities: * Lead branch operations & sales growth * Manage staff performance & development * Ensure compliance with company policies & procedures * Oversee daily branch activities Maternity benefits in mediclaim policy Pregnancy care program Travel allowance Paternity leaves Maternity leaves Returning mother's program

BRANCH MANAGER Branch Banking KRAs: Enhancement of deposit pool from customers. Establishing standards and delivery of service. Sale of non-deposit products. Cross selling targets progressively. Sale of Mutual Fund and Insurance products. Fee income. Branch administration. Regulatory compliance. Manage productivity, morale of branch personnel Overall responsible for break-even and P&L of branch EXPERIENCE: Overall 10 years of Banking experience; out of which 3-4yrs in Retail Liabilities Must have had Sales experience and exposure, preferably of Liabilities products In-depth understanding of financial instruments, markets and macro - micro economic processes Ability to carry along all the units involved in the customer service cycle to ensure customer DELIGHT Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives. QUALIFICATIONS / QUALITIES: MBA / CA/ CAIIB Should have sales orientation Leadership skills. (Though more tactical than strategic). Thinker : Doer = 40:60 AGE: 1. 28 38 years THE ROLE: REVENUE GENERATION, CUSTOMER ACQUISITION, CUSTOMER RETENTION, COST EFFICIENCY THROUGH PROCESS PERKS & BENEFITS: * CTC Upto 18Lacs + Bonus+ Home Loan Benefits.

Ensuring maintenance of adequate stock of security items, passbooks and various forms required for deposits & advances and other transactions.cash management, tallying of cash with reports in system, maintenance of registers for cash transactions etc

You will be responsible for achieving the branch targets by planning various marketing activities within the assigned region. Your role will involve championing the entire student cycle, which includes prospecting, counseling, admission, orientation, and support. You will meet with Principals, Coordinators, and management personnel of schools to generate business. Conducting seminars in schools, open seminars in town, residential apartments (townships), and corporate settings will also be part of your responsibilities. Ensuring daily sales activity governance and admission management in the branch will be crucial. Educating the team about the product portfolio and other services, as well as identifying new market segments and profitable business opportunities in both B2B and B2C segments, will be key tasks. You will be required to provide constant education and product knowledge checking to sales and operations employees to keep them updated on the latest developments. Developing positive working relationships among academic and branch teams to ensure a high level of engagement is essential. Addressing employee issues, sales conflicts, and pricing matters in a timely manner will be part of your duties. Managing the sales pipeline, forecasting monthly sales, and identifying new business opportunities to achieve monthly targets and ABP across all parameters will be critical. You will be responsible for preparing MIS as per business requirements and tracking competition. Organizing and participating in relevant events to ensure a larger market share, as well as ensuring effective merchandising and display to enhance product visibility and drive volumes, will be part of your role. Interfacing with parents and educational institutions to understand requirements, make presentations, and deliver need-based product solutions in coordination with product and marketing teams is also essential. Ensuring speedy resolution of queries and grievances to maximize customer satisfaction levels will be crucial. Managing end-to-end branch operations processes and liaising with relevant stakeholders will also be part of your responsibilities. This is a full-time position with benefits including cell phone reimbursement, health insurance, leave encashment, paid sick time, and Provident Fund. The schedule is a day shift with performance bonus, quarterly bonus, and yearly bonus. The work location is in person.,

Manage & control all operational functions of the Branch and define roles and responsibilities clearly for all team members o Ensure adequate coordination with centralized operations team to maintain high quality service and customer satisfaction o Ensure product awareness among operations team to enable them to handle a walk in customer and guide the operations team to cross sell the companys products to walk in customers o Accountable for back end operations of the branch and adhere to TAT and SLAs for all operations activities o Accountable for accurate cash management and tallying of accounts in the system with the help of tellers and assistant branch managers; ensure compliance of end of day branches reconciliation o Oversee branches administration activities including coordination with IT, infrastructure, security, secured stationary (operations), unsecured stationary (Admin) and housekeeping o Ensure process level compliance through accurate document collection from customers and adherence to NHB/RBI regulations around KYC, AML, operational risk, customer service, etc for branch operations o Ensure consistency with main operations center policies, procedures and workflow, while maintaining market specific practices necessary for competitive edge o Partner with sales production staff and other internal/external departments to establish loan performance expectations and monitor quality assurance and timeliness of processing / underwriting / closing workflow o Stay abreast of changes related to the mortgage industry and bank changes related to the mortgage department and suggest changes to processes to ensure compliance o Foster collaborate relationships with sales managers to ensure optimal communication and focus between sales and processing o Ensure nil critical and repeated audit observations as well as nil open customer complaints beyond defined time lines o Review operational scorecards to determine root cause of exceptions and detect trends Identify training opportunities, potential system or process enhancements, and performance development needs Location - mumbai,delhi,pune,bangalore,hyderabad,chennai

Backoffice Executive - Tractor and Crop Finance-AGRI-FIN-TRACTOR LOANS AND RETAIL(TFE)-Branch Operations Grade E0 Role- Back Office Executive Job Role: Manage the documentation post credit analysis of the regionResponsible for management of day to day operations of the region.Ensuring strict adherence to compliance, audit and regulatory requirements. Timely authorization and checking KYC system input for customer transaction/ service request Good at MS Office Customer complains management and ensuring resolution of all complaints within TAT. Job Requirements: Excellent written and oral communication skillsGraduateMinimum work exp. 2 years Customer service orientedPeople Management skillsGood communication abilities

Relationship Manager - Construction Equipment-CONSTRUCTION EQUIPMENT (CE)-Marketing Branches Operations Role- Relationship Manager Job Profile : Candidate should be Self-motivated with High energy Level, Fast and Positive learning attitude and strong team player. Should have excellent communication skill, including Hindi and Local language along with English. Should have the good inter personal skills and polite attitude to handle customers. Should have excellent people Management skills so that he can coordinate between different department / Branches / customers well. Must be Techno Savvy and should be well versed with latest computer skills. Should work with Mantra of Speed, Scale and Skill. Able to source Working capital Loan facilities to Agri Related Industries and Food Processing and Agro Processing Industries and Other Manufacturing Industry in MSME Segment and responsible for overall Quality Business along with size of business. Must have basic knowledge of working capital finance along with understanding of reading balance sheet and P & L. Candidate also having good knowledge about properties / legal will have edge over others since it is a Mortgage Business and loans are secured by properties. Candidate with Knowledge of local area, strong networking and negotiation skill will have edge over others. Sourcing of New Customers and ensure month on month disbursement having ticket size from Rs. 2 crore to Rs. 25 crore. Each RM is expected to do minimum 3 New Cases per month. He is expected to meet and appoint New CAs / Financial Consultants, DMAs, Kotak Bank Branch and source business on daily basis, he has to meet at-leats 2 New Leads every working day. Candidate should have excellent follow-up Management skills. Ensure that Customer requirements and complaints are serviced at the local level with speed and quality. Collaborate with trade finance ,CMS, operation, treasury , legal and branch banking team for seamless customer service Closely work with credit team for managing client expectation and effective risk management Candidate should be willing to run extensively for sourcing the business as the profile is 80% of Filed Job and 20% of Office job. Must have Own Vehicle with valid driving license. Job Requirements : Post Graduate Diploma / Post Graduate in Banking and Finance / And (Major / Minor) Marketing and Finance will have edge over others Strong oral and written Communication Relationship Management Skilll HDFC BBG RM of grade E2 and E3 are preferable.

Role & responsibilities Manage a team of branch operations staff (Teller/Customer Support Officer) and ensure smooth running of the branch. Ensure compliance to banking guidelines, quality framework and audit requirements. Authorize all transactions posted by the Teller and other operations staff and ensure timely and error-free transactions. Ensure that all relevant notices and displays are updated in the branch as per RBI requirements. Ensure safe custody of all stationery, account kits, cheque books, forms etc and timely updation of all relevant registers. Ensure compliance with KYC, AML, audit and other regulations in all branch banking operations. Facilitate cross-sell of savings and investment products to clients to meet branch objectives. Delivery of high standards of customer service and relationship management to clients to enable retain them.

Company: Mercer Description: Mercer s Operations Technology Division increasingly drives competitive advantages on behalf of the Firm through our leadership of key strategic commitments. To increase the trajectory velocity of our transformative work, we seek an ambitious and self-directed colleague to partner with the US Canada team to design and execute key strategic initiatives. You will develop execute key strategic commitments with the US Canada region to accelerate Growth NOI, delivering financial impact targets opportunities outlined yearly, through right-shoring, process simplification, and digitization / automation leveraging AI.

Job Description As part of Believes Content Operations division, TuneCore Service is seeking a dedicated Content Quality Administrator to join our Central Operations team in India. This is a fixed-term contract for one year . The role involves working closely with our international content team to ensure the quality and accuracy of music content on TuneCore, focusing on both local and global releases. Key Responsibilities: Review every music release submitted by artists, including metadata, cover thumbnails, and other content, ensuring compliance with store guidelines. Coordinate effectively with the Believe and TuneCore central teams to validate releases and ensure smooth processing. Provide timely customer support to clients within TuneCore, offering relevant solutions in accordance with SLA requirements. Investigate instances of rejected releases or unsatisfactory activity, and report findings to management. Qualifications Bachelors Degree. Keen interest in the music industry, digital music platforms, and new technologies. Minimum of 2-3 years experience working with Zendesk. Excellent communication skills (both written and spoken) are mandatory. Proven experience in customer support and reporting. Proactive attitude with a desire to improve processes and tools. Highly organized, reliable, and capable of working independently. Motivated, curious, and able to prioritize tasks effectively. Strong team spirit and collaboration skills. Proficient in Microsoft Office. Extensive knowledge of US and international music markets, or a willingness to stay updated.

We are looking for enthusiastic Person for our client . We have 2 different roles Branch Manager and Branch Head . Territory/ Zonal Head Can also Apply. Requirement : Team Handling ( 70-100 People) Building Strategies Sale & Marketing

7 to 11 Yrs years of experience in software development, with expertise in CRM & PowerApps both . Strong expertise in Power Apps, Power Automate, Power BI, and Dataverse. Proficiency in Azure services (API Management, Logic Apps, Functions, Service Bus, Key Vault, App Insights). Hands-on experience with Power Fx, JavaScript, TypeScript, Liquid, and custom PCF controls. Experience in REST APIs, Graph API, OData, and Microsoft Dataverse Web API.

Job Responsibility Handling branch operations, motivate the team and ensure team work to achieve branch targets every month. Ensure month on month gold loan growth for the branch. Canvassing and marketing all products including debentures, insurance, tour and travel. Custodian of key, cash management and accounting, gold appraisals, interest collection. Customer relationship building, improve interest collections, control NPAs, participate in the marketing activities

Role & responsibilities Canvassing and sourcing of New Customers to increase Gold loan Business, Revenue generations through Cross Selling products like Debentures, Insurance products, Tour products etc. Participate in different marketing activities Gold Appraisal Interest Collection Cash Management and accounting. Customer Relationship and Follow-up, Maintenance of important registers and daily reports

Day begin and Day end Activities Authorising transactions and validating reports and vouchers Processing Payments and receipts Branch ATM custodian, Cash replenishment Maintaining Branch inventory and stocks Cash handling and Teller Jobs Handling all Single Window Transactions which includes Clearing & Deposits Banking Transactions which include Opening and closing of all types of Accounts Processing Loan proposals and analysing the credit capacity of customers according to Credit policy and sending it to sanctioning authority. Coordinating with Legal and Recovery departments Complying with Audit queries and giving compliances Sourcing Business of all types as per Branch Targets Candidates preferred only from banking sector

We are looking for a highly motivated and experienced Branch Sales Manager to join our team at Ujjivan Small Finance Bank Limited. The ideal candidate will have 6-10 years of experience in sales management, preferably in the banking industry. Roles and Responsibility Develop and implement effective sales strategies to achieve business objectives. Lead and manage a team of sales professionals to meet targets. Build and maintain strong relationships with customers and stakeholders. Analyze market trends and competitor activity to identify opportunities. Collaborate with cross-functional teams to drive business growth. Monitor and control expenses to ensure profitability. Job Requirements Proven track record of achieving sales targets and leading high-performing teams. Strong knowledge of banking products and services. Excellent communication, leadership, and interpersonal skills. Ability to analyze data and make informed decisions. Strong problem-solving and negotiation skills. Experience in managing and developing a team of sales professionals. Location - Agra,Bhiwani,Chandigarh,Fatehabad,Gautam,Kurukshetra,Lucknow,Meerut,Nagar,Palwal,Rohtak,Rupnagar,Sangrur,Sikandrabad

To underwrite mortgage business and manage the portfolio in assigned branch/location Core Responsibilities: o Review and assess a broad range of complex loan applications within defined guidelines and accordingly take decision or recommend for approval to higher authorities. o Under write proposals as per the laid down policies & procedure to honour the agreed SLAs and manage city/area business volumes. o Conduct personal discussion with customers to establish credit worthiness and ensure completion of credit/KYC documents and verification- telephonic, field & collateral visits. o Assess income to obligation ratios, loan to value ratios, in depth knowledge of rational behind calculation of ratios and its impact on loan performance over long tenures. o Maintain Portfolio MIS, Delinquency MIS and other operations related MIS of the cluster and regularly reporting the same. o Build and facilitate the best outcomes for clients by building and leveraging effective relationships with third parties o Take ownership of client queries and use industry knowledge and experience to overcome challenges and solve problems o Exceed service quality standards and strive for continuous process improvement o Undertake critical review of the credit proposals with a view to bring out the industry, business, financial, management and facility structure risk contained in the credit proposal. o Ensure collateral and other credit risk mitigation to facilitate the approving authority to take decision on the credit proposal. o Enable quick turnaround time of credit lending proposals for the mortgage business comprising of loan against property, and home loan business in close liaison with the sales team. o Undertake ongoing review of the credit exposures to ensure that the exposure continues to be bankable. o Facilitate critical review and documentation of the proposals and effectively monitor the client & collateral creditworthiness from the pre sanction to post disbursement phase & undertaking steps for risk mitigation, whenever required, while ensuring adherence to legal & documentation norms & policies o Manage the credit underwriting function of his/her branch and facilitate quick turnaround of credit lending proposals for the branch in close liaison with the local credit analysts and sales team. o Follow up and ensure recovery of quick mortality cases between 12 -18 MOV. Qualification : Graduate, Masters/Post Graduate Certifications : CA/MBA (Preferable)

Looking for Young Graduates with 3-4 yrs exp into logistics/courier for Branch Manager role in the Raipur (Chhatisgarh),Nagpur (Maharashtra) & Indore (MP) City CTC Offered- up to 5 lacs Interested candidates can share there CV at dipak.pradhan@dtdc.com Role & responsibilities Responsible for branch in bound & out bound operations within prescribed time. Monitoring & ensuring timely arrival and departure of vehicles from the branch. Responsible for all pickup and delivery activities of the branch. Maintaining prescribed service level of all DTDC products including PTP & E-Commerce shipments. Responsible for managing all customer queries arising out of the branch with the help desk of the branch customer support team. Ensuring branch adherence to standard operating procedure for all Operational processes. Managing the cost budget of the branch and upkeep of branch infrastructure. Play the role of administrative supervisor to all branch personnel KPI will be along 2 primary categories Service Quality Managing the Cost Budget of the Branch Preferred candidate profile Graduate with 4-6 yrs of exp into First Mile & Last Mile Operations Should have team handling and excellent communication skills. Good In MS-Office & Data Preparation Perks and benefits Perks and benefits Performance Link Incentive

1. Job Title: Operations Executive Last Mile (15 Vacancies) Location : Across West Bengal & Tripura Experience : 23 years in last-mile e-commerce (XpressBees, Delhivery, Ecom Express, etc.) Qualification : Graduate | Age: 2428 | Male/Female Relocation : Open to relocation within West Bengal/Tripura Responsibilities : Manage daily last-mile delivery operations Lead & coordinate 4050 field staff Ensure on-time delivery and resolve delivery issues Conduct morning briefings & compliance checks Salary : 16,00018,000 + PF + ESI + Allowances + 6L Insurance 2. Job Title: Senior Operations Executive – Last Mile (6 Vacancies) Location : Across West Bengal & Tripura Experience : 3–5 years in last-mile delivery/logistics Qualification : Graduate | Age: 26–30 | Male/Female Responsibilities : Oversee daily delivery ops & performance tracking Handle delivery associate scheduling, route optimization Ensure SLA adherence, SOP compliance, and customer satisfaction Proficient in Advanced Excel & reporting Salary : 18,000–20,000 + PF + ESI + Allowances + 6L Insurance Apply Now: Sharbani Biswas [Executive – Recruitment] 9831067997 sharbani.b@ipsgroup.co.in

Acquisition Relationship Manager-AGRI-FIN-PROJECTS (AF)-Marketing Branches Operations Candidate should be Self-motivated with High energy Level, Fast and Positive learning attitude and strong team player. Should have excellent communication skill, including Hindi and Local language along with English. Should have the good inter personal skills and polite attitude to handle customers. Should have excellent people Management skills so that he can coordinate between different department / Branches / customers well. Must be Techno Savvy and should be well versed with latest computer skills. Should work with Mantra of Speed, Scale and Skill. Able to source W orking capital Loan and Term Loan facilities to Agri Related Industries and Food Processing and Agro Processing Industries , Agri Ware House Finance , Cold Storage Finance , Agri Infra Project finance and responsible for overall Quality Business along with size of business. Must have basic knowledge of working capital finance along with understanding of reading balance sheet and P & L. Candidate also having good knowledge about properties / legal will have edge over others since it is a Mortgage Business and loans are secured by properties. Candidate with Knowledge of local area, strong networking and negotiation skill will have edge over others. Sourcing of New Customers and ensure month on month disbursement having ticket size from Rs. 2 crore to Rs. 40 crore. Each RM is expected to do minimum 2 New Cases per month. Also he is expected to maintain and renew limits of Existing portfolio. He is expected to meet and appoint New CAs / Financial Consultants, DMAs, Kotak Bank Branch and source business on daily basis. Candidate should have excellent follow-up Management skills. Ensure that Customer requirements and complaints are serviced at the local level with speed and quality. Collaborate with trade finance ,CMS, operation, treasury , legal and branch banking team for seamless customer service Closely work with credit team for managing client expectation and effective risk management Candidate should be willing to run extensively for sourcing the business as the profile is 80% of Filed Job and 20% of Office job. Must have Own Vehicle with valid driving license. Post Graduate Diploma / Post Graduate in Banking and Finance / And (Major / Minor) Marketing and Finance will have edge over others Strong oral and written Communication Relationship Management Skill