Customer Relationship Executives Responsibilities : Manage large amounts of incoming/Outgoing calls. Identify and assess customersneeds to achieve satisfaction. Collect accurate, valid, and complete information from sales consultants and input in the software. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customers. Submit weekly/monthly report to the concern department heads. Job Type: Full-time Experience: total work: 1 year (Preferred) Customer service: 1 year (Preferred) Benefits: ESI Disclaimer - The job location mentioned in this description is based on publicly available information or company headquarters. Candidates are advised to verify the exact job location directly with the employer before applying.