2196 Branch Operations Jobs - Page 14

We are looking for a highly motivated and experienced Branch Operations Officer to join our team at Equitas Small Finance Bank. The ideal candidate will have 1 to 4 years of experience in the BFSI industry, with a strong background in affordable housing and housing loan operations. Roles and Responsibility Manage and oversee daily branch operations to ensure efficient customer service. Develop and implement strategies to enhance customer satisfaction and loyalty. Collaborate with cross-functional teams to achieve business objectives. Analyze and resolve operational issues promptly. Ensure compliance with regulatory requirements and internal policies. Foster a positive work environment and provide guidance to team members. Job Requirements Minimum 1 year of experience in the BFSI industry, preferably in affordable housing or housing loan operations. Strong knowledge of branch operations, customer service, and sales management. Excellent communication, interpersonal, and problem-solving skills. Ability to work in a fast-paced environment and meet deadlines. Proficiency in MS Office and other relevant software applications. Strong analytical and decision-making skills with attention to detail.

Department Finance Employment Type Permanent - Full Time Location Pune, India Workplace type Onsite Key Responsibilities Skills, Knowledge and Expertise About ParentPay Group ParentPay Group brings together eleven brands that drive development in EdTech. As Europes largest EdTech provider, we help primary and secondary schools streamline their cashless payments, improve their parent engagement, safely manage meals and securely store their data. Fundamentally, we create time for learning.

Group Company: Edelweiss Life Insurance Company Limited Designation: Branch Operations Executive - Non Metro Office Location: Position description: Job Purpose To ensure smooth login of NB Cases, Resolving Discrepancies with Sales Teams, Facilitate Customer Queries and enhance Customer experience *************************** Key Responsibilities: To ensure smooth login of AOB & NB Cases, Resolving Discrepancies with Sales Teams To ensure FTR, Issuance TAT, Persistence, Servicing Request, Dashboard Metrics are maintained To ensure daily receipt reconciliation & Banking are happening To Manage Branch Activities as per documented branch Processes, ensure Compliance and facilitate customer servicing including claims To ensure Branch infrastructure facilities timely maintenance and to fix infrastructure discrepancies if any To engage with customer by doing SAMPARK” To identify, analyze, evaluate and mitigate the risk for Branch Ops Processes *************************** Specific Authorities (Financial & Non Financial): Authorised to approve conveyance / travel / Staff welfare Authorised to approve petty cash usage *************************** Key Performance Indicators: Apps FTR (NB, Policy Servicing, AOB) >90% NB Policy Issuance TAT =* as per agreed timelines = 100% Branch Legal Compliance ==100% *************************** Job Requirements Qualifications: Graduate in any discipline Functional Competencies Product & Process Knowledge Regulatory Knowledge MS Office Suite Process Knowledge Behavioral Competencies Customer Centricity Execution Excellence Collaboration Conflict Management Skills *************************** Key Interactions Internal Sales: To resolve login and issuance related issues To train sales staff on Documentation requirements in respective Branch Ops HO: To resolve discrepencies with respect to new business, renewals, claims To resolve escalation issues with respect to customer servicing Business Team (IT, Risk, UW, etc.): To seek clarification for specific issues related to Systems, Policy, Guidelines, etc. *************************** Reporting Team Position Reporting To: Area Operation Manager (700120) Reporting Department: Branch Ops-Field (700054) Required work experience Industry: Insurance

We are looking for a highly motivated and experienced Branch Relationship Officer to join our team at Equitas Small Finance Bank. The ideal candidate will have 1-10 years of experience in the BFSI industry, preferably with a background in Sales or related fields. Roles and Responsibility Develop and maintain strong relationships with existing clients to increase sales and revenue. Identify new business opportunities and expand the customer base through effective sales strategies. Collaborate with internal teams to provide comprehensive solutions to clients. Analyze market trends and competitor activity to stay ahead in the market. Meet or exceed monthly and quarterly sales targets consistently. Provide excellent customer service and ensure client satisfaction. Job Requirements Proven experience in sales or relationship management within the BFSI industry. Strong understanding of financial products and services, including Emerging Enterprise Banking and UCV. Excellent communication and interpersonal skills to build strong relationships with clients and colleagues. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills to analyze market trends and competitor activity. Familiarity with branch operations and procedures is an added advantage.

ROLE PURPOSE & OBJECTIVE Achieve and Exceed targets set for Number and Value of Gold Loans Primary contact for gold loan customers- pitching product to them, explain all details about product, collect required documents. Coordinate with Branch team ADO, BM, CRM, CCR, CROs, LOs and external members - BCs, DSAs leads etc. Resolve all field level queries of customer related to Gold Loan and manage regular collections. SIZE OF THE ROLE FINANCIAL SIZE NON-FINANCIAL SIZE KEY DUTIES & RESPONSIBILITIES OF THE ROLE Business Daily/ Weekly /Monthly achievement of the targets set for gold loan, both in volume and value terms as established for the branch Call/ visit eligible customers, pitch them about product and collect leads Do Out bound promotional activities for Gold Loan lead generation Coordination with feet on streets, DSAs and BC points Ensure proper collection of 0 90 DPD cases in the branch Customer Ensure customers are educated about Gold Loan schemes/services offered by Ujjivan. Key focus on Out bond activities and generating leads from NTB and ETB customer pool Ensure Customer queries are dealt with promptly and accurately at field level Ensure smooth and prompt service from other partner channels to customers Internal process Ensure compliance with lending guidelines, quality framework and audit requirements; Ensure that defaulting areas or negative area for gold loan need to be identified based on field observations Give constructive feedback on on-field and competitor activities Ensure all the necessary things like: availability of appraisers, loan related admin requirements etc. are in place Learning & Performance To be up to date on all relevant circulars and all products/services offered in the Branch Ensure adherence to training man-days/ mandatory training programs for self and team Ensure goal-setting, mid-year review and annual appraisal process within specified timelines for self MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS Educational Qualifications Graduate or Professional Post graduate in any discipline Experience (Years and Core Experience Type) Fresher, 1 years of Experience in any Asset product preferably Gold loan or 1.5 year experience within Ujjivan Certifications NA Functional Skills Ability to plan and coordinate Managing customer relations Gold Loan Product Knowledge Behavioral Skills Gold Loan Product knowledge Ability to speak and read regional language(s) and English Has good verbal fluency and uses simple, clear and purposeful language. Good Computer knowledge. Performance oriented Competencies NA Performance Matrices Balance Scorecard Perspective Key Result Areas Key Performance Index Business Business Growth Total Gold loan disbursed (Plan vs. Actual) Leads conversion rate Bottom-line Cross Sell Numbers Customer Customer Retention % conversion of Renewal eligible customers Internal Process Portfolio Health % Reduction in PAR (0 90 days) Fraud Control No. of frauds in gold Learning & Development

Designation: Customer Relationship Officer (UB-RB-SB-CRO), Customer Relationship Officer (UB-RB-EB-CRO), Customer Relationship Officer (UB-RB-NB-CRO), Customer Relationship Officer (UB-RB-WB-CRO), Customer Relationship Officer (UB-MB-EB-CRO), Customer Relationship Officer (UB-MB-WB-CRO), Customer Relationship Officer (UB-MB-NB-CRO) Office Location: Jalgaon , Vadodara , Solapur , Ahmednagar , West 4402-Vishrantwadi, West 4403-Swargate, West 4404-Hadapsar, West 4406-Akurdi, West 4408-DP Road, West 4409-Nashik Road, West 4410-Cidco, West 4411-Koparkhairne West 4412-ThaneWest 4413-ChemburWest 4414-Govandi MankhurdWest 4415-KondhwaWest 4416-KalyanWest 4419-AmbarnathWest 4420-DombivliWest 4422-LBS RoadWest 4423-Nashik CentralWest 4427-ChakalaWest 4428-UdhanaWest 4430-Parvat GamWest 4431-KapodraWest 4432-KharadiWest 4433-GoregaonWest 4435-BorivaliWest 4436-SionWest 4438-SantacruzWest 4441-NavsariWest 4442-Harni RoadWest 4443-Makarpura RoadWest 4447-AkotaWest 4448-AnkaleshwarWest 4449-BharuchWest 4450-AhmednagarWest 4452-SataraWest 4453-KaradWest 4454-GarkhedaWest 4455-Samarth NagarWest 4456-BhiwandiWest 4457-VapiWest 4458-SolapurWest 4460-SangliWest 4462-KamotheWest 4463-NadiadWest 4464-KolhapurWest 4465-Nava VadajWest 4467-Naroda PatiyaWest 4468-CTMWest 4470-IchalkaranjiWest 4472-BardoliWest 4473-ValsadWest 4474-JalgaonWest 4475-BhusawalWest 4479-MehsanaWest 4480-HimmatnagarWest 4482-Mavdi ChowkWest 4483-Shastri MaidanWest 4490-RajpiplaWest 4491-VyaraWest 4493-LaturWest 4495-Byramji TownWest 4496-C A RoadWest 4498-BhavnagarWest 4499-BotadWest 4505-VirarWest 4507-KaniyelWest 4510-KhadanaWest 4511-GodthalWest 4513-BadodaraWest 4514-ParsanatajWest 4515-AnandWest 4516-JamnagarWest 4517-GodharaWest 4518-Prahalad NagarWest 4519-DahodWest 4520-MorbiWest 4523-NandedWest 4524-ModasaWest 4526-ChandrapurWest 4527-HalolWest 4530-TransadWest 4531-AmbavWest 4532-BorolWest 4534-GhatkoparWest 4538-JalnaWest 4539-GandhidhamWest 4540-PusadWest 4541-BodeliWest 4542-VadaliWest 4544-JasdanWest 4549-Fulchurnaka/Awantibai ChowkWest 4550-LunawadaWest 4558-Narol Circle /Hathijan CircleWest 4506-KahanwadiWest 4529-KharivavdiWest 4504-MalvanWest 4512-BhaladaWest 4407-PimpriWest 4509-NavakhalWest 4502-Bhoj Position description: Customer Relationship Officer Primary Responsibilities: Business FinancialsMeet the set targets on GL in terms of open market acquisition and repeat GL loansConvert GL customers family member and referrals for Family Banking in terms of opening Savings Accounts and maintaining minimum balanceActively source term deposits FD and RD from Family members of GL customersOffer suitable Insurance products to customer and family members to provide adequate insurance coverage Identify GL customers who can be potentially given Individual loans either unsecured secured Service Unsecured IL requirements of the customerRefer quality leads of Secured loans to respective loan officersShare customer insightsproduct related feedback with the ACRM Customer Ensure customers and Family members are educated about entire bouquet of banking products Loans GLIL Secured Deposits Insurance offered by UjjivanInteract with customers in a courteous and professional manner provide prompt efficient and accurate servicesEnsure timely insurance claim settlement for hisher customersResolve customer queries pertaining to GL IL Family Banking within specified timelinesInternal ProcessIdentify and conduct surveys of new working areas for group formation and conducts projection meeting for GL and Family BankingGroup Loans Fill customer profile forms Loan Application form with accuracy and collects supporting documents for account opening in strict adherence to KYC norms followed by a Compulsory Group Training CGTsIndividual loans Analyze existing customer profile and repayment capacity fill customer profile forms Loan Application form with accuracy and collects supporting documents for account opening in strict adherence to KYC normsCoordinate with customers in the disbursement processConduct Center Meeting as per schedule without fail and ensure timely repayments collection of deposits for savings accounts fixed deposit updates all transactions on TrueCell an interface to track monetary transactionsOpen savings accounts for Customer and their Family members in Ujjivan Help to conduct the CSR activities and motivates customers to participate in the Financial Literacy ProgramGive the detailed field reports to ACRM and discuss field related issuesLearning InnovationMaintain up to date knowledge of GLIL and Family Banking products and services as well as a working knowledge of other products offered in the branchEnsure adherence to training mandays mandatory training programs for self Ensure goal setting midyear review and performance appraisal processes are completed within specified timelines Location - Ahmedabad,Ahmednagar,Akurdi,Ambarnath,Ambejogai,Anand,Anklav,Aurangabad,Bardoli,Vadodara,Beed,Bharuch,Bhavnagar,Bhiwani,Bhusawal,Bodeli,Borivali,Botad,Chandrapur,Chembur,Chikhli,Chowk,Dahod,Dholka,Dombivli,Gandhidham,Ghatkopar,Gondiya,Goregaon,Govandi,Halol,Himatnagar,Hyderabad,Ichalkaranji,Jalgaon,Jalna,Jamnagar,Jasdan,Karad,Kheda,Kolhapur,Latur,Lunawada,Malwan,Mehsana,Modasa,Morbi,Mumbai,Nadiad,Nagpur,Nanded,Naroda,Nashik,Navsari,Panvel,Patan,Petlad,Pimpri,Pune,Pusad,Rajkot,Rajpipla,Sangli,Santacruz,Satara,Sion,Solapur,Surat,Thane,Vadali,Valsad,Vapi,Virar,Vyara

We are looking for a highly skilled and experienced Relationship Manager to join our team in the Micro Finance sector. The ideal candidate will have 2-7 years of experience in relationship management, preferably in micro finance or collections. Roles and Responsibility Manage relationships with existing clients to ensure timely payments and minimize defaults. Identify new business opportunities through networking and referrals. Develop and implement strategies to increase revenue growth. Collaborate with internal teams to resolve customer complaints and issues. Analyze market trends and competitor activity to stay ahead in the market. Build and maintain strong relationships with key stakeholders, including customers, colleagues, and external partners. Job Requirements Strong knowledge of micro finance products and services, including mutual funds and receivables. Excellent communication and interpersonal skills, with the ability to build strong relationships. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills, with attention to detail. Experience working in a similar role, such as collections or relationship management. Ability to adapt to changing circumstances and priorities.

POSITION DESCRIPTION JOB TITLE Branch Operation Manager GRADE M DEPARTMENT Branch Banking LOCATION Branch SUB-DEPARTMENT NA TYPE OF POSITION Full-time REPORTS TO Sr. Branch Manager/Branch Manager REPORTING INTO Cashier CCR Aadhar Officers ROLE PURPOSE & OBJECTIVE This role is responsible for day to day operational and administrative activities in the branch which include coordination with IT, infrastructure, security, secured stationary (operations), unsecured stationary (Admin) and housekeeping. Accountable for quality customer service within stipulated time frame while adhering to regulatory and procedural compliance. Responsible for coordination of audits at the branch and availability of requisite resources in the branch without affecting regular branch business. SIZE OF THE ROLE FINANCIAL SIZE NON-FINANCIAL SIZE Daily cash transaction CRL Limit Branch Audit Cheque stoppage/bounce Aadhaar enrolment Generate quality sales leads Handling of both internal and external queries Customer Service KEY DUTIES & RESPONSIBILITIES OF THE ROLE Business Take overall responsibility for administration and control of the branch operations, including its infrastructure and personnel Handle walk-in sales in absence of liabilities/assets sales personnel Drive leads from walk-in customers Handle walk-in sales in absence of liabilities/assets sales personnel Oversee adherence to customers life event management at branch Customers Handle walk-in customers in the absence of the CCR; build & manage robust relationships with the customers by providing exceptional customer service Ensure customers are assisted/educated to use ATMs and motivate them to use ATMs for smaller transactions Ensure adherence to TAT for all branch transaction, grievance redressal and customer queries Address customer complaints and queries escalated by branch staff in a timely manner (Tracking and reporting); ensure reduction in customer complaints over a period of time Internal Process Joint custodian of cash, Branch keys/vault/lockers; ensure all secured stationary are in stock and tracks usage Accountable for cash transactions in the branch including aspects such as cash management, tallying of cash with reports in system & vouchers and maintenance of registers for cash transactions and reconciliation of day end ledgers with the help of cashier Approve/authorize transactions as required, check and ensure genuineness of the documents provided by the customers Serve as a point of check for completion of forms/applications, verification of the KYC documents and other document proofs provided by the customer for purposes such as transactions, account opening etc. Take overall responsibility for housekeeping, physical infrastructure and IT infrastructure Responsible for coordination of functioning and replenishment of cash in the Branch ATMs (to be decided post finalization of ATM operating model) Coordinate activities with Regional-Fund Transfer Unit and Branch Monitoring teams Coordinate with the internal and external audit team in carrying out the periodic Branch audits; formulate and review progress against action plans to address the deviations found in Branch operations and service quality To ensure strict adherence to regulatory compliances in running the branch and report deviations to CRM, perform the role of operations risk and compliance representative at the branch and report to regional OR & compliance managers Learning & Performance Maintain up to date & working knowledge of products/services offered in the branch. Ensure adherence to training man-days/ mandatory training programs for self and reportees Train the Cashier & CCR on process compliance, service quality and Branch operations Ensure goal-setting, midyear -review and annual appraisal process within specified timelines for self and reportees MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS Educational Qualifications UG Any Graduation preferably in commerce discipline / Post Graduation with Finance specialization Experience Minimum 3-6 years experience in handling Banking/NBFC Operations catering to liabilities and assert products Certifications NA Functional Skills Systematic; meticulous and timely customer service Process Orientation Multitasking ability Knowledge of liabilities & asset products Compliance Orientation Technology Adept Training Skills Behavioral Skills Communication skills fluent in local language & English Managing Customer Relations Process Orientation People orientation Training skills Willingness to travel & relocation as per business requirements and career opportunities Competencies Execution Managing Relationships Influencing Decision Making Location: Alleppey,Arcot,Bengaluru,Bhadravati,Chennai,Dharapuram,Dindigul,Erode,Kollegal,Kottayam,Kozhenchery,Kozhikode,Maddur,Mettupalayam,Mysuru,Nanjangud,Pathanamthitta,Perambalur,Salem,Sathyamangalam,Sira,Thiruvalla,Tiptur,Tirunelveli,Udupi,Vasco Da Gama,Vijayawada,Virudhachalam,Visakhapatnam

Primary Responsibilities: Business and customerCross sell of liability investment and asset products to both existing and NTB customersGenerate referrals from internal base and ensure customer service issues are addressed Generate and review reports and file them accordinglyAdminister and ensure compliance to all sales practices in branchMeet the business targets and identify sales opportunitiesGenerate leads for new business and customersPrepare and analyze branch profitabilityHiring of sales resources and providing them with the requisite training and handholding themSelfsourcing business basis opportunity and potential CustomerEnsure seamless onboarding experience for customersEnsuring best in class TAT and processing standardsEnsuring that any service complaints are resolved in a timely mannerProfiling customers and providing them with the right productCompetitor watch and give relevant suggestion and feedback to constantly improvise products intune with the marketInternal processBuild a strong teamWorking towards eliminating bottlenecks in the process and rejuvenating the customer journey with UjjivanTimely training of team members so as to ensure product knowledge change in processes are communicated in a timely manner downwardsInnovation LearningEnhance onjob selflearning Ensure timely completion of training learning programs assigned time to time for self and for the team Location: Bhubaneswar,Bardhaman,Dhanbad,Kharagpur,Kolkata,Lalpur,Nagar,Patna,Rajpur,Ranchi,Ratu,Silchar,Siliguri

Position description: This role isresponsible for driving the entire business targets for liabilities assigned tothe branch; Manage exceptional customer service, proactive sales environmentand efficient branch operations, while adhering to regulations/compliancerequirements; Focus on retainingexisting customers, increasing the customer base and cross-selling Ujjivansproducts and services; Oversee branchoperations, cash management and service quality; work closely with product andmarketing teams to drive campaigns at their branches. Theincumbent monitors daily performance of branch staff and manages a team of 5 to7 employees. This roleis applicable only to Gold & Silver Branches. Primary Responsibilities: Business Implement branch specific marketing & communication strategies to continuously strengthen the Ujjivan brand. This role is responsible for driving the entire business targets for liabiliti Location: Arambag,Arwal,Bagodar,Bargarh,Chapra,Chas,Dharmanagar,Forbesganj,Gaya,Ghatshila,Jamshedpur,Jorhat,Kolkata,Madhubani,Medinipur,Samastipur,Sitamarhi

We are looking for a skilled Service Delivery Officer to join our team at Equitas Small Finance Bank. The ideal candidate will have 3-4 years of experience in the BFSI industry, preferably with a background in liabilities, branch banking, or service delivery. Roles and Responsibility Manage and deliver high-quality services to clients. Develop and implement effective strategies to enhance customer satisfaction. Collaborate with cross-functional teams to achieve business objectives. Analyze and resolve complex customer complaints and issues. Provide training and support to junior staff members. Monitor and report on key performance indicators and metrics. Job Requirements Strong knowledge of liabilities, branch banking, and service delivery. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong problem-solving and analytical skills. Experience working with customers and providing excellent customer service. Familiarity with banking regulations and compliance requirements.

We are looking for a highly skilled and experienced Branch Business Head to lead our Emerging Enterprise Banking team in Equitas Small Finance Bank. The ideal candidate will have 1-3 years of experience in the BFSI industry, with a strong background in assets management and business development. Roles and Responsibility Develop and implement strategies to drive business growth and expansion. Manage and oversee branch operations, ensuring compliance with regulatory requirements. Build and maintain relationships with key stakeholders, including customers and partners. Identify and mitigate risks, developing contingency plans as needed. Collaborate with cross-functional teams to achieve business objectives. Analyze market trends and competitor activity to inform business decisions. Job Requirements Proven experience in managing assets and driving business growth. Strong understanding of emerging enterprise banking products and services. Excellent leadership and communication skills, with the ability to motivate teams. Ability to analyze complex data and make informed decisions. Strong problem-solving skills, with the ability to think creatively. Experience working in a fast-paced environment, prioritizing multiple tasks.

9037834552 Role & responsibilities Jr. Relationship Executive and Intern Candidate's age must be below 28 years FRESHERS can apply. JOB DESCRIPTION FOR (INTERNS) - MALE Eligibility Criteria: Minimum Graduates Role and Responsibility: Front line sales executive for Muthoot branches operations. Internship Period: 6 months. After the successful completion of internship there will be performance evaluation and they will be onboarded on MFL/MML payroll. Stipend during Internship: 10,000 to 12000/- p.m. (Interns will be registered under NATS/ NAPS) Selection process: HR Interview: Focusing on a combination of academic excellence, relevant skills, and alignment with our organization's values JOB DESCRIPTION FOR JRE (Jr.Relationship Executive) - Male Candidates Responsible to attending walk -in clients at Branches. Responsible for accepting & appraising gold jewellery as per company norms. Ensuring proper Verification & Valuation of Collateral Securities and Documents. Responsible for processing/ documentations of Loans & other financial services. Responsible for cross selling of all products and achieving of individual & branch targets. Responsible for conducting field visits and meeting corporate customers for business development. Ensuring following of all procedures & policies as per laid down by the organization. Coordination with various Banks & preparation of BRS. Responsible for completion of all Accounts related works in the branch. Responsible to maintain up-keep of the branch and ensure confidentially in all dealings. Responsible for tele-calling customers for following up on interest collection regularly. FRESHERS can apply. Perks and Benefits Fixed Salary + incentive + bonus Documents Required:- Resume + Work Experience Certificates + Educational Documents + Valid ID proof + 2 Passport size Photographs. For Contact : PETCHIMUTHU S - 9037831388 For Mail ID : recruitscni@muthootgroup.com VACANCY LOCATIONS: CHENNAI-TAMBARAM CHENNAI - ALANDUR GARACHARMA - ANDAMAN ABERDEEN BAZAR - ANDAMAN HADDO - ANDAMAN RANGAT - ANDAMAN

We are looking for a highly motivated and experienced Branch Relationship Executive to join our team at Equitas Small Finance Bank. The ideal candidate will have 1-3 years of experience in sales, preferably in the BFSI industry. Roles and Responsibility Develop and maintain strong relationships with clients to increase sales of used car assets. Identify new business opportunities and expand existing customer relationships. Collaborate with internal teams to achieve sales targets and improve customer satisfaction. Provide excellent customer service and resolve issues promptly. Analyze market trends and competitor activity to stay ahead in the emerging enterprise banking sector. Build and maintain a strong understanding of the bank's products and services. Job Requirements Proven experience in sales, preferably in the BFSI industry, with a focus on used car assets. Strong communication and interpersonal skills are essential for building client relationships. Ability to work in a fast-paced environment and meet sales targets. Knowledge of financial products and services, including emerging enterprise banking solutions. Familiarity with branch operations and relationship management is desirable. Strong analytical and problem-solving skills are needed to analyze market trends and competitor activity.

Position description: Customer Relationship Officer Primary Responsibilities: Business FinancialsMeet the set targets on GL in terms of open market acquisition and repeat GL loansConvert GL customers family member and referrals for Family Banking in terms of opening Savings Accounts and maintaining minimum balanceActively source term deposits FD and RD from Family members of GL customersOffer suitable Insurance products to customer and family members to provide adequate insurance coverage Identify GL customers who can be potentially given Individual loans either unsecured secured Service Unsecured IL requirements of the customerRefer quality leads of Secured loans to respective loan officersShare customer insightsproduct related feedback with the ACRM Customer Ensure customers and Family members are educated about entire bouquet of banking products Loans GLIL Secured Deposits Insurance offered by UjjivanInteract with customers in a courteous and professional manner provide prompt efficient and accurate servicesEnsure timely insurance claim settlement for hisher customersResolve customer queries pertaining to GL IL Family Banking within specified timelinesInternal ProcessIdentify and conduct surveys of new working areas for group formation and conducts projection meeting for GL and Family BankingGroup Loans Fill customer profile forms Loan Application form with accuracy and collects supporting documents for account opening in strict adherence to KYC norms followed by a Compulsory Group Training CGTsIndividual loans Analyze existing customer profile and repayment capacity fill customer profile forms Loan Application form with accuracy and collects supporting documents for account opening in strict adherence to KYC normsCoordinate with customers in the disbursement processConduct Center Meeting as per schedule without fail and ensure timely repayments collection of deposits for savings accounts fixed deposit updates all transactions on TrueCell an interface to track monetary transactionsOpen savings accounts for Customer and their Family members in Ujjivan Help to conduct the CSR activities and motivates customers to participate in the Financial Literacy ProgramGive the detailed field reports to ACRM and discuss field related issuesLearning InnovationMaintain up to date knowledge of GLIL and Family Banking products and services as well as a working knowledge of other products offered in the branchEnsure adherence to training mandays mandatory training programs for self Ensure goal setting midyear review and performance appraisal processes are completed within specified timelines

9037834552 Role & responsibilities Jr. Relationship Executive and Intern Candidate's age must be below 28 years FRESHERS can apply. JOB DESCRIPTION FOR (INTERNS) - MALE Eligibility Criteria: Minimum Graduates Role and Responsibility: Front line sales executive for Muthoot branches operations. Internship Period: 6 months. After the successful completion of internship there will be performance evaluation and they will be onboarded on MFL/MML payroll. Stipend during Internship: 10,000 to 12000/- p.m. (Interns will be registered under NATS/ NAPS) Selection process: HR Interview: Focusing on a combination of academic excellence, relevant skills, and alignment with our organization's values JOB DESCRIPTION FOR JRE (Jr.Relationship Executive) - Male Candidates Responsible to attending walk -in clients at Branches. Responsible for accepting & appraising gold jewellery as per company norms. Ensuring proper Verification & Valuation of Collateral Securities and Documents. Responsible for processing/ documentations of Loans & other financial services. Responsible for cross selling of all products and achieving of individual & branch targets. Responsible for conducting field visits and meeting corporate customers for business development. Ensuring following of all procedures & policies as per laid down by the organization. Coordination with various Banks & preparation of BRS. Responsible for completion of all Accounts related works in the branch. Responsible to maintain up-keep of the branch and ensure confidentially in all dealings. Responsible for tele-calling customers for following up on interest collection regularly. FRESHERS can apply. Perks and Benefits Fixed Salary + incentive + bonus Documents Required:- Resume + Work Experience Certificates + Educational Documents + Valid ID proof + 2 Passport size Photographs. For Contact : BHARATH S - 9037831387 For Mail ID : recruitncni@muthootgroup.com VACANCY LOCATIONS: CHENNAI-SALIGRAMAM CHENNAI-PORUR CHENNAI-AVADI UTHUKOTTAI THIRUVALLORE CHENNAI - KATTUPAKKAM CHENNAI - KARAYANCHAVADI CHENNAI - RAMAPURAM CHENNAI - VIVEKANANDA NAGAR CHENNAI - AVADI - CTH ROAD CHENNAI - AMBATTUR, VARADARAJAPURAM CHENNAI - MOULIVAKKAM CHENNAI - VANIANCHATRAM ARAMBAKKAM KADAMBATHUR - THIRUVALLUR TIRUTANI ROAD

We are looking for a skilled Branch Manager to lead our retail team in Equitas Small Finance Bank. The ideal candidate will have 4-6 years of experience in the BFSI industry, preferably with a background in Inclusive Banking, SBL, and Mortgages. Roles and Responsibility Manage and oversee daily branch operations to ensure efficient service delivery. Develop and implement strategies to boost customer acquisition and retention. Lead and motivate a team of sales professionals to achieve business targets. Build and maintain strong relationships with customers, colleagues, and stakeholders. Monitor and control expenses to ensure cost-effectiveness and profitability. Foster a culture of excellence and continuous improvement within the team. Job Requirements Proven experience in branch management or a related field, preferably in the BFSI industry. Strong knowledge of Inclusive Banking, SBL, and Mortgages products and services. Excellent leadership, communication, and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills with attention to detail. Experience in managing and developing high-performing teams.

We are looking for a skilled Operations Manager to lead our Centralized Processing Center in Asset Operations, specifically in CAD. The ideal candidate will have a strong background in the BFSI industry and experience working with Equitas Small Finance Bank. Roles and Responsibility Manage and oversee daily operations of the Centralized Processing Center. Develop and implement process improvements to increase efficiency and productivity. Collaborate with cross-functional teams to achieve business objectives. Analyze and resolve operational issues promptly. Ensure compliance with regulatory requirements and internal policies. Lead and motivate a team of professionals to achieve high performance standards. Job Requirements Minimum 14 years of experience in operations management, preferably in the BFSI industry. Strong knowledge of CAD and asset operations. Excellent leadership and communication skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience working with Equitas Small Finance Bank is an added advantage. Location - Asset Operations,West,Maharashtra,Mumbai,Mumbai,Mumbai - Direct,Maharashtra,9120,Andheri

We are looking for a skilled Service Delivery Officer to join our team at Equitas Small Finance Bank in the BFSI industry. The ideal candidate will have 4 years of experience in branch banking and service delivery. Roles and Responsibility Manage and oversee daily branch operations, ensuring efficient service delivery. Develop and implement strategies to enhance customer satisfaction and loyalty. Collaborate with cross-functional teams to achieve business objectives. Analyze and resolve complex customer complaints and issues promptly. Train and guide junior staff members to improve their skills and knowledge. Monitor and control expenses to ensure cost-effectiveness and profitability. Job Requirements Strong understanding of branch banking operations and service delivery principles. Excellent communication and interpersonal skills to build strong relationships with customers and colleagues. Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities. Proficiency in using technology and software applications to manage data and perform tasks. Strong problem-solving and analytical skills to analyze complex problems and develop effective solutions. Experience working in a similar role within the BFSI industry is preferred. Location - Branch Banking,North,Rajasthan,Rajasthan,Udaipur,Udaipur,Rajasthan,16029,Udaipur

We are looking for a highly skilled and experienced Assistant Branch Manager to join our team in the Micro Finance sector. The ideal candidate will have 2 to 7 years of experience in a similar role, preferably with Equitas Small Finance Bank. Roles and Responsibility Manage and oversee daily branch operations, ensuring efficient service delivery. Develop and implement strategies to boost micro finance business growth. Lead and motivate a team of professionals to achieve sales targets and goals. Build strong relationships with customers, providing excellent customer service. Monitor and control expenses to ensure cost-effectiveness. Collaborate with other departments to drive business expansion. Job Requirements Minimum 2 years of experience in a similar role, preferably in micro finance or banking. Strong knowledge of micro finance products, including MLAP. Excellent leadership and management skills, with the ability to motivate teams. Strong communication and interpersonal skills, enabling building strong customer relationships. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills, with attention to detail. Location - Inclusive Banking - MF,South,Tamil Nadu,Madurai,Madurai,Madurai,Sivakasi,1339,Sivakasi

We are looking for a highly skilled and experienced Branch Business Head to lead our Emerging Enterprise Banking team in Equitas Small Finance Bank. The ideal candidate will have 1-7 years of experience in the BFSI industry, with a strong background in assets management and business development. Roles and Responsibility Develop and implement strategies to drive business growth and expansion. Manage and oversee branch operations, ensuring compliance with regulatory requirements. Build and maintain relationships with key stakeholders, including customers and partners. Analyze market trends and competitor activity to identify opportunities and threats. Lead and motivate a team of professionals to achieve business objectives. Monitor and control expenses to ensure cost-effectiveness and profitability. Job Requirements Proven experience in managing teams and driving business results. Strong knowledge of emerging enterprise banking products and services. Excellent communication and interpersonal skills. Ability to analyze complex data and make informed decisions. Strong leadership and problem-solving skills. Experience working in a fast-paced environment and meeting deadlines. Location - Emerging Enterprise Banking,South,Tamil Nadu,Tamil Nadu 2,Madurai,Madurai,Palani,1061,Palani

We are looking for a highly motivated and results-driven Associate - Telesales with 1-5 years of experience to join our team. The ideal candidate will have a strong background in sales and telemarketing, with excellent communication and interpersonal skills. Roles and Responsibility Develop and execute effective sales strategies to achieve business objectives. Build and maintain strong relationships with clients through regular follow-ups and calls. Identify new business opportunities and generate leads through cold calling and networking. Collaborate with internal teams to resolve customer queries and issues. Meet or exceed monthly sales targets and performance goals. Provide exceptional customer service and ensure high levels of customer satisfaction. Job Requirements Proven experience in telesales, preferably in the BFSI industry. Strong knowledge of credit cards, sales, product & programs, and telemarketing techniques. Excellent communication, interpersonal, and negotiation skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills with attention to detail. Familiarity with Equitas Small Finance Bank's products and services is an added advantage. Location - Credit Cards,South,Tamil Nadu,Tamil Nadu,Chennai,Chennai,Chennai,9999,Head Office

We are looking for a skilled Location Manager to lead our team in Equitas Small Finance Bank, with 8-11 years of experience in the BFSI industry. Roles and Responsibility Manage and oversee daily branch operations to ensure efficient service delivery. Develop and implement strategies to boost current account growth and customer acquisition. Lead and motivate a team of banking professionals to achieve sales targets and provide excellent customer service. Build and maintain strong relationships with customers, identifying their needs and providing tailored solutions. Monitor and control expenses to ensure cost-effectiveness and adherence to budget. Collaborate with other departments to drive business development and expansion. Job Requirements Proven experience in liabilities, branch banking, and current account management. Strong leadership and management skills, with the ability to motivate and inspire teams. Excellent communication and interpersonal skills, enabling strong relationship building with customers and colleagues. Ability to analyze market trends and develop effective business strategies. Strong problem-solving and decision-making skills, with attention to detail and accuracy. Experience in managing and controlling expenses to ensure cost-effectiveness. Location - Branch Banking,North,Punjab,HR & PB,Punjab,Punjab,Punjab,15001,Ludhiana Main

We are looking for a highly skilled and experienced Branch Receivable Officer to join our team at Equitas Small Finance Bank. The ideal candidate will have 2 to 7 years of experience in the BFSI industry, with expertise in Assets, Inclusive Banking, SBL, Mortgages, and Receivables. Roles and Responsibility Manage and oversee branch receivables operations for efficient cash flow. Develop and implement strategies to improve receivables management. Collaborate with cross-functional teams to resolve customer issues and enhance service quality. Analyze and report on receivables performance metrics to senior management. Ensure compliance with regulatory requirements and internal policies. Train and guide junior staff members to improve their skills and knowledge. Job Requirements Strong understanding of BFSI industry trends and regulations. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Proficiency in MS Office and other relevant software applications. Strong analytical and problem-solving skills. Experience in managing and leading a team of receivables professionals.

We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank. The ideal candidate will have 4 to 9 years of experience in retail mortgages and sales, with a strong background in inclusive banking. Roles and Responsibility Manage relationships with existing clients to ensure timely payment of EMIs and minimize defaults. Identify new business opportunities through networking, referrals, and market research. Develop and implement effective sales strategies to achieve business targets. Conduct site visits to assess client needs and provide personalized solutions. Collaborate with internal teams to resolve customer queries and issues. Maintain accurate records of client interactions and transactions. Job Requirements Minimum 4 years of experience in retail mortgages and sales. Strong knowledge of BFSI industry trends and regulations. Excellent communication, interpersonal, and negotiation skills. Ability to work independently and as part of a team. Proficiency in MS Office and other relevant software applications. Strong analytical and problem-solving skills.