Branch Manager

Key Roles & Responsibilities: 1. Sales Process Oversight:  Oversee the complete sales cycle from customer greeting and product recommendation to negotiation and closing.  Ensure team meets branch-level sales targets via daily tracking and corrective coaching  Maintain and track stock levels; coordinate replenishment and manage dead/aged stock.  Prepare daily/weekly reports on sales, transactions, and inventory for branch head. 2. Negotiation & Customer Engagement:  Leverage advanced negotiation skills during gold valuation discussions to maximize margins.  Handle customer grievances promptly and professionally to ensure satisfaction 3. Process & Compliance Management:  Ensure strict adherence to SOPs, security protocols, stock handling, and transaction accuracy.  Perform regular stock audits and ensure equipment (weighing scales, POS systems) is functional. Qualification Requirements:  Bachelor’s degree or diploma in any technology. Work Experience:  Education: Minimum graduate (preferable in Business, Commerce, or related fields) Experience: 3–5 years, with direct exposure to gold buying, jewellery retail, or precious metal trading  Communication & Language: Excellent English, Kannada Skills Required:  Strong leadership and team management  Proficiency in negotiation and customer engagement  Analytical skills for sales and stock reporting  Familiarity with SOPs, security protocols, and transaction processes