Inside Sales Executive

Job Description

Location: Koramangala Experience: Minimum 2 years in Inside Sales Industry: Gold / Jewellery / Precious Metals Languages Required: English, Kannada, Telugu 🔹 Job Summary: We are seeking a dynamic and customer-focused Inside Sales Executive with strong knowledge of gold products to join our growing team at White Gold. The ideal candidate will have excellent communication and negotiation skills, the ability to interact confidently with walk-in and telephonic customers, and proven experience in inside sales. 🔹 Key Responsibilities: Engage with walk-in and inbound customers, understand their requirements, and provide suitable gold-related solutions. Share quotations, explain pricing components, and confidently negotiate to close sales. Build strong relationships with customers and follow up on inquiries to convert leads into sales. Maintain up-to-date product knowledge on gold rates, purity, and offerings. Coordinate with the operations and billing team to ensure smooth order processing and customer satisfaction. Keep accurate records of customer interactions, feedback, and sales conversions. Work closely with the branch manager to meet and exceed monthly sales targets. 🔹 Required Skills & Qualifications: Minimum 2 years of experience in inside sales, preferably in the gold or jewellery industry. Strong knowledge of gold products, market trends, and pricing. Excellent negotiation and convincing skills. Good command over English, Kannada, and Telugu (spoken and written). Customer-centric approach with a pleasant attitude and strong interpersonal skills. Ability to handle objections and resolve queries patiently and professionally. 🔹 Preferred Qualities: Experience working in a jewellery showroom or gold-buying company. Confidence in handling high-value transactions with integrity. Multilingual communication ability is a strong advantage.