Branch Manager - Retail Sales - Housing

3 - 8 years

6 - 10 Lacs

Posted:4 weeks ago| Platform: Naukri logo

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Job Type

Full Time

Job Description


We are looking for a highly motivated and experienced Branch Manager to lead our retail sales team in housing finance. The ideal candidate will have 3 to 8 years of experience in sales management, preferably in the housing finance sector. Roles and Responsibility
  • Drive sales and ensure business targets are achieved for the assigned area.
  • Execute strategies to achieve branch performance goals.
  • Build and maintain strong client relationships to create and meet sales forecasts.
  • Manage growth and profitability by staying competitive and developing sales strategies.
  • Expand and retain the company''s customer base through strong liaisons with clients and channel partners.
  • Optimize and closely monitor team productivity by effectively managing sales managers.
  • Collaborate effectively with departments and channel partners.
  • Lead and supervise the SM & RM team through appropriate hiring, training, reward, and recognition.
  • Ensure smooth functioning of the lending process at various stages and manage post-sales customer and channel partner escalations.
  • Coordinate and supervise all key departments internally and strategize the roadmap for lending products.
  • Manage branch operating costs, including acquisition costs, expenses, and operations.
  • Monitor the quality of the loan portfolio to minimize delinquency and support the closure of stress accounts by collaborating with the collections team.
  • Stay updated on market trends and competitor intelligence to build effective sales and marketing strategies.
  • Establish internal controls for legal compliance and conduct periodic audits to detect non-compliance and frauds, devising actions for correction and prevention.
  • Ensure a strong understanding of markets, competition, processes, and products, providing feedback to the central product and policy team.
  • Ensure compliance with all Audit/NHB regulations and company policies and procedures.

  •  Job
  • Graduate degree required.
  • Minimum 3 years of experience in sales management, preferably in housing finance.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet sales targets.
  • Strong analytical and problem-solving skills.
  • Experience in managing post-sales customer and channel partner escalations.
  • Knowledge of industry trends and competitor intelligence.
  • Ability to establish internal controls for legal compliance and conduct periodic audits.
  • Strong understanding of markets, competition, processes, and products.
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    Tata Capital logo
    Tata Capital

    Financial Services

    Mumbai Maharashtra

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