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Tata Capital
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Branch Manager - Retail Sales - Housing

Branch Manager - Retail Sales - Housing

Tata Capital

5 - 10 years

6 - 10 Lacs

Guwahati

Posted:4 weeks ago| Platform:

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Skills Required

marketing strategies retail sales sales sales management marketing competitor analysis team management customer service retail branch management disbursement channel partners client relationship business growth acquisition housing finance closure

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Branch Manager to lead our retail sales team in the housing sector. The ideal candidate will have 5-10 years of experience in sales management, preferably in the housing finance industry.
Roles and Responsibility

Drive sales and ensure business targets are achieved for the assigned area.

Execute strategies to achieve branch performance goals.

Build and maintain strong client relationships to meet sales forecasts.

Manage growth and profitability by staying competitive.

Expand and retain the company''s customer base through strong liaisons with clients and channel partners.

Lead and supervise the sales team to assure achievement of business targets and profitability.

Optimize and closely monitor team productivity by effectively managing the team of sales managers.

Collaborate effectively with departments including channel partners.

Ensure smooth functioning of the lending process at various stages such as inquiry, application, verification, pre-sanction processing of loan, sanction, post-sanction documentation, disbursement of loan, collection, new and existing customer service.

Manage post-sales customer and channel partner escalations.

Coordinate and supervise all key departments internally and strategize the roadmap for lending products.

Manage branch operating costs, including cost of acquisition, expenses, and operations.

Monitor the quality of the book to minimize delinquency at the branch level and support the appropriate closure of stress accounts by collaborating with the collections team.

Keep abreast of market trends and competitor intelligence to build and develop effective sales and marketing strategies.

Establish internal controls for legal compliance and conduct periodic audits to detect non-compliance and frauds, devising actions for correction and prevention.

Ensure a strong understanding of markets, competition, processes, and products, providing positive feedback to the central product and policy team.

Ensure compliance with all Audit/NHB regulations and company policies and procedures.

Job

Graduate degree required.

Minimum 5 years of experience in sales management, preferably in the housing finance industry.

Strong knowledge of sales management principles and practices.

Excellent communication and leadership skills.

Ability to work in a fast-paced environment and meet sales targets.

Strong analytical and problem-solving skills.

Experience in managing teams and driving business growth.

Knowledge of industry trends and competitor analysis.

Familiarity with auditing and regulatory requirements.

Strong understanding of sales and marketing strategies.

Ability to establish internal controls and conduct audits.

Experience in managing branch operating costs and ensuring compliance with company policies.

Strong relationship-building skills and ability to collaborate with cross-functional teams.

Ability to analyze market trends and provide feedback to the central product and policy team.

Strong attention to detail and ability to manage multiple priorities.

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Mumbai Maharashtra

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Branch Manager - Retail Sales - Housing