Branch Manager - Retail Sales - Housing

5 - 10 years

6 - 10 Lacs

Posted:4 weeks ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Branch Manager to lead our retail sales team in Chennai. The ideal candidate will have 5-10 years of experience in sales management, preferably in the housing sector.
Roles and Responsibility
  • Drive sales and ensure business targets are achieved for the assigned area.
  • Execute strategies to achieve branch performance goals.
  • Build and maintain strong client relationships to meet sales forecasts.
  • Manage growth and profitability by staying competitive.
  • Expand and retain customer base through strong liaisons with clients and channel partners.
  • Optimize and closely monitor team productivity by effectively managing sales managers.
  • Collaborate effectively with departments and channel partners.
  • Lead and supervise the SM & RM team through hiring, training, reward, and recognition.
  • Ensure smooth functioning of the lending process at various stages and manage post-sales customer and channel partner escalations.
  • Coordinate and supervise all key departments internally and strategize the roadmap for lending products.
  • Manage branch operating costs, including acquisition costs, expenses, and operations.
  • Monitor the quality of the loan portfolio to minimize delinquency and support the appropriate closure of stress accounts by collaborating with the collections team.
  • Keep abreast of market trends and competitor intelligence to build and develop effective sales and marketing strategies.
  • Establish internal controls for legal compliance and conduct periodic audits to detect non-compliance and frauds, devising actions for correction and prevention.
  • Ensure a strong understanding of markets, competition, processes, and products, providing positive feedback to the central product and policy team.
  • Ensure compliance with all Audit/NHB regulations and company policies and procedures.
  • Job
  • Graduate degree required.
  • Minimum 5 years of experience in sales management, preferably in the housing sector.
  • Strong knowledge of sales, marketing, and customer service principles.
  • Excellent leadership and communication skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Strong analytical and problem-solving skills.
  • Experience in managing teams and driving sales growth.
  • Familiarity with industry trends and competitor analysis.
  • Understanding of audit and regulatory requirements.
  • Ability to establish internal controls and conduct periodic audits.
  • Strong relationship-building skills with clients and stakeholders.
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