Branch Manager

Job Description: Two-Wheeler Spare Parts Operation ManagerPosition OverviewWe are seeking an experienced and detail-oriented Spare Parts Operation Manager to oversee the end-to-end spare parts operations for two-wheelers. The role involves managing inventory, procurement, logistics, vendor relationships, and ensuring timely availability of spare parts to support sales and service operations. The ideal candidate will have strong knowledge of the two-wheeler automotive industry, supply chain management, and customer service excellence. Key ResponsibilitiesInventory & Warehouse ManagementMonitor and maintain optimum stock levels of spare parts to avoid shortages or excess. Ensure proper storage, handling, and cataloging of spare parts in line with company standards. Implement effective inventory control systems (FIFO, ABC analysis, etc.). Conduct regular stock audits and reconcile discrepancies. Procurement & Vendor ManagementSource genuine and cost-effective spare parts from approved suppliers. Negotiate pricing, credit terms, and delivery schedules with vendors. Build and maintain strong relationships with OEMs, distributors, and suppliers. Logistics & DistributionPlan and oversee spare parts distribution to workshops, dealerships, and retail outlets. Coordinate with logistics partners for timely deliveries and reduced transit costs. Optimize supply chain efficiency to reduce lead times. Operations & Process ManagementDevelop and implement SOPs for spare parts operations. Use ERP/DMS systems for order processing, stock management, and reporting. Ensure compliance with safety, quality, and regulatory standards. Monitor performance metrics such as fill rate, stock turnover, and backorders. Team Leadership & Customer ServiceLead and train spare parts staff in best practices. Provide technical guidance on spare parts to sales/service teams. Ensure prompt resolution of spare parts-related customer complaints. Support service centers with accurate and timely spare parts availability.