Branch Manager

Job Description

Job Requirements Job Requirements Job Title: Branch Manager Company Name: IDFC FIRST Bank Job Type: Full-Time Job Category: Retail Banking Department: Retail Banking > Branch Banking > Branch Location: Nashik, Maharashtra, India Additional Parameters IDFC FIRST Bank is seeking a highly motivated and experienced Branch Manager to join our Retail Banking team in Nashik, Maharashtra, India. As a Branch Manager, you will be responsible for overseeing the operations and performance of our branch, ensuring the delivery of exceptional customer service, and driving business growth. Key Responsibilities Manage the day-to-day operations of the branch, including customer service, sales, and employee management Develop and implement strategies to achieve branch targets and goals Monitor and analyze branch performance, identify areas for improvement, and take corrective actions Ensure compliance with all banking regulations and internal policies and procedures Build and maintain strong relationships with customers, promoting the bank's products and services Lead and motivate a team of branch staff, providing coaching and training as needed Conduct regular performance evaluations and provide feedback to employees Collaborate with other departments to drive business growth and enhance customer experience Handle customer complaints and resolve issues in a timely and professional manner Prepare and submit reports on branch performance and activities to senior management Qualifications Bachelor's degree in Business Administration, Finance, or a related field Minimum of 5 years of experience in retail banking, with at least 2 years in a managerial role Strong knowledge of banking products and services Excellent leadership, communication, and interpersonal skills Proven track record of meeting and exceeding sales targets Ability to analyze data and make data-driven decisions Sound understanding of banking regulations and compliance requirements Proficient in Microsoft Office and banking software Willingness to work flexible hours and travel as needed If you are a dynamic and results-driven individual with a passion for customer service and a strong background in retail banking, we encourage you to apply for this exciting opportunity at IDFC FIRST Bank. We offer a competitive salary, benefits package, and opportunities for career growth and development. Join our team and be a part of our mission to provide innovative and personalized banking solutions to our customers. Show more Show less