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Outpace Consulting Services
BPO : Customer Service : 4.8 LPA : Grads and UG : Apply Now

BPO : Customer Service : 4.8 LPA : Grads and UG : Apply Now

Outpace Consulting Services

1.0 - 5.0 years

3 - 4 Lacs

Noida, New Delhi, Gurugram

Posted:1 day ago| Platform:

Apply Now

Skills Required

Ticketing International Voice IATA Travel IGT BPO Customer Service Email Globiva Customer Support Chat Domestic BPO WNS International BPO Blended Process US Voice US Shift Semi Voice Ienergizer SOTC Thomas Cook Voice Support Teleperformance ITES Call Center Amazon Voice

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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Outpace Consulting Services

www.outpaceconsulting.com

Consulting

Tech City

50-100 Employees

1506 Jobs

Key People

John Doe

CEO
Jane Smith

COO

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BPO : Customer Service : 4.8 LPA : Grads and UG : Apply Now

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BPO : Customer Service : 4.8 LPA : Grads and UG : Apply Now

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