Body Shop Manager

As a Bodyshop Manager, your role involves planning, organizing, and overseeing the daily operations of the bodyshop. You will be responsible for supervising and guiding technicians, painters, and other staff to ensure high-quality repairs. Managing workflow to achieve on-time delivery of vehicles and monitoring and controlling costs, budgets, and profitability of the department are key aspects of your job. Ensuring adherence to OEM standards, safety protocols, and company policies is crucial. Handling escalated customer complaints and providing resolutions to ensure customer satisfaction will also be part of your duties. Maintaining proper documentation, job cards, and system entries for all repairs is necessary for efficient operations. You will also need to liaise with insurance companies, surveyors, and vendors for claim approvals and spare parts. Developing and implementing strategies to improve efficiency, productivity, and revenue is an essential part of your role. Conducting regular training and performance evaluations for the bodyshop team is required. Ensuring workshop equipment, tools, and facilities are properly maintained is also your responsibility. Additionally, preparing and submitting monthly reports on performance, revenue, and customer feedback is expected. Qualifications & Skills: - Bachelors degree / Diploma in Automobile Engineering or related field (preferred). - Minimum 5-7 years of experience in automobile bodyshop operations, with at least 2-3 years in a supervisory/managerial role. - Strong technical knowledge of bodyshop repairs, painting, and insurance processes. - Excellent leadership and team management skills. - Strong communication and interpersonal skills. - Ability to handle pressure and resolve conflicts effectively. - Proficiency in MS Office and DMS/ERP systems. The company offers benefits such as health insurance, paid sick time, and provident fund. This is a full-time, permanent position that requires in-person work at the specified location.,