Back office manger

. Operational Management

• Supervise daily back-office operations including data entry, record management, and documentation.
• Ensure accurate and timely processing of transactions, reports, and administrative tasks.
• Develop and implement efficient systems, workflows, and internal controls.
• Oversee file and database management, ensuring data integrity and confidentiality.

2. Team Leadership

• Manage, train, and evaluate back-office staff.
• Assign tasks, set performance standards, and monitor productivity.
• Foster a collaborative and efficient work environment.

3. Compliance & Reporting

• Ensure compliance with company policies, industry regulations, and legal requirements.
• Prepare periodic reports (operational, financial, and performance-related) for management.
• Maintain risk-control practices and support internal/external audits.

4. Coordination & Support

• Coordinate with finance, HR, operations, sales, and other departments to ensure smooth workflow.
• Provide support to front-office teams by ensuring accurate and timely backend processes.
• Resolve issues related to data discrepancies, documentation, and administrative bottlenecks.

5. Process Improvement

• Analyze current processes and identify areas for improvement.
• Implement automation tools and best practices to enhance efficiency.
• Lead or support operational excellence initiatives.

Required Qualifications & SkillsEducation & Experience

• Bachelor’s degree in Business Administration, Finance, Operations, or related field.
• 5–8 years of experience in back-office operations, administration, or operations management.
• Prior experience in team management is preferred.

Skills

• Strong organizational and multitasking abilities.
• Proficiency in MS Office, ERP/CRM systems, and database management.
• Excellent communication and leadership skills.
• Strong analytical, problem-solving, and decision-making abilities.
• Attention to detail and ability to maintain confidentiality.

Competencies

• Process-oriented mindset
• Time management
• Collaboration and interpersonal skills
• Adaptability and resilience
• Customer-service orientation (internal stakeholders)

Job Type: Full-time

Pay: ₹31,000.00 - ₹50,000.00 per month

Work Location: In person