Back Office Executive

Key Responsibilities: 1. Administrative Support: Handle incoming calls, emails, and visitors professionally. Maintain office files, records, and documentation (physical & digital). Assist in data entry, maintaining Excel sheets, and preparing reports. Manage courier, inward/outward mail, and document dispatch. 2. Coordination: Coordinate between sales, installation, and service teams for smooth workflow. Assist in scheduling meetings, follow-ups, and site visit appointments. Provide basic support for HR activities like attendance tracking and leave records. 3. Customer Handling: Welcome customers and visitors, offer refreshments, and ensure a clean reception area. Share company brochures, explain basic company offerings when required. Record customer queries and escalate to the concerned department. 4. Office Maintenance: Ensure office cleanliness and upkeep. Monitor stationery, pantry, and office supply inventory and raise purchase requests as needed. 5. Compliance & Reporting: Maintain confidentiality of company data and client information. Prepare daily/weekly activity reports for reporting manager. Follow company policies, including attendance, dress code (SOLXCELL uniform), and safety practices. Skills & Competencies:Strong communication skills (Hindi & basic English preferred). Proficiency in MS Office (Word, Excel, Outlook) and basic computer operations. Good organizational and multitasking ability. Professional appearance and disciplined work ethic. Ability to work as part of a team and support multiple departments. Qualification & Experience:Minimum: Graduate (B.A., B.Com, or equivalent). 1–3 years of experience in office administration/assistant role preferred (freshers with good skills can apply). Other Requirements:Punctual, polite, and customer-friendly. Ready to wear company uniform during working hours. Willing to learn about solar systems to handle basic queries confidently.