BabaJi Shivram - Product Head - Freight Export

Company Description

Role Description

Key Strategy & Development

• Define and execute product roadmaps that address market opportunities and evolving customer needs. - Develop innovative export freight services to stay ahead in a competitive landscape.
  

Pricing & Profitability

• Design and implement competitive pricing structures while optimizing carrier and operational costs to ensure sustainable and profitable growth.
  

Carrier & Vendor Management

• Establish and nurture long-term strategic partnerships with shipping lines, airlines, freight forwarders, and other logistics service providers to enhance service quality and reliability.
  

Operational Enablement

• Standardize Standard Operating Procedures (SOPs) to ensure consistent, efficient service delivery. - Provide ongoing training and product updates to operational teams to empower seamless execution.
  

Compliance & Documentation

• Ensure strict adherence to international trade regulations and harmonize export documentation practices to minimize risk and maintain legal compliance.
  

Performance Management

• Monitor key performance indicators (KPIs), evaluate product health, and lead continuous improvement initiatives to drive operational excellence and customer Collaboration:
• Work closely with sales, marketing, operations, and technology teams to align product offerings with business goals and customer expectations.
  

Qualifications & Skills

• Master's or Bachelors degree in Business Administration, Logistics, Supply Chain Management, or related field.
• Proven experience in product strategy and product management, preferably within the logistics or freight export domain.
• Strong analytical skills with the ability to conduct market research and data-driven decision-making.
• Excellent communication, negotiation, and interpersonal skills.
• Demonstrated ability to manage carrier and vendor relationships effectively.
• Sound knowledge of international trade regulations and export compliance requirements.
• Ability to work independently, lead teams, and operate effectively in a fast-paced, on-site environment.
• Experience in logistics and freight export management is a strong plus.