B2B Operation Executive

Edata Ventures Private Limited

0 years

2 - 3 Lacs

bengaluru

Posted:20 hours ago| Platform: GlassDoor logo

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Skills Required

support initiation finance logistics processing invoicing billing contracts pricing service documentation compliance reports data onboarding audits reconciliations coordination communication excel erp crm sap oracle salesforce multitasking

Work Mode

On-site

Job Type

Full Time

Job Description

B2B Operations Executive – Job Responsibilities

Manage and support end-to-end B2B operational processes, from order initiation to fulfillment
Coordinate with sales, finance, logistics, and customer support teams to ensure smooth execution of B2B transactions
Handle order processing, invoicing, billing, and payment follow-ups for business clients
Maintain and update B2B client records, contracts, pricing, and SLAs
Monitor order status, delivery timelines, and service commitments to ensure client satisfaction
Act as the point of contact for B2B clients for operational queries and issue resolution
Ensure accurate documentation and compliance with company policies and contractual terms
Prepare and share MIS reports, sales support data, and operational performance dashboards
Track KPIs such as order turnaround time, fulfillment accuracy, and client escalations
Support onboarding of new B2B clients, including system setup and process alignment
Coordinate with vendors and partners to meet business requirements
Identify process gaps and suggest operational improvements to enhance efficiency
Assist in audits, reconciliations, and month-end operational closures

Key Skills:

Tools

Experience in B2B operations / enterprise accounts handling
Strong coordination and communication skills
Proficiency in MS Excel, ERP/CRM systems (SAP, Oracle, Salesforce, etc.)
Understanding of B2B sales cycles, contracts, and invoicing
Problem-solving and multitasking ability

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

Flexible schedule
Health insurance
Provident Fund

Work Location: In person

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