AWS Cloud Lead/Architect (OPS+ Application Support)

About us

ConglomerateIT is a certified and a pioneer in providing premium end-to-end Global Workforce Solutions and IT Services to diverse clients across various domains. Visit us at http://www.conglomerateit.com

Our mission

About job

Job Title:

Location:

Experience Level:

About the Role

We’re looking for an experienced Cloud Engineering Operations Lead to ensure our AWS platforms and customer-facing applications remain secure, stable, observable, and cost-efficient. You’ll take ownership of production environments, lead incident management, optimize costs, and ensure every release, recovery, and runbook runs like clockwork.

Key Responsibilities

Oversee AWS operations across EC2, EKS, RDS, ALB/CloudFront, IAM/OIDC, VPC/TGW/SGs, including patching and system hygiene.

Ensure application support readiness—manage runbooks, smoke testing, release validation, and rollback strategies.

Maintain complete observability through dashboards, logs, metrics, traces, synthetics, and alert health.

Manage backup and disaster recovery end-to-end: define policies, schedules, retention, cross-region copies, restore testing, and DR documentation with measurable RPO/RTO.

Lead Sev-1/2 incident bridges, maintain clear communications, and ensure post-mortems result in actionable resolutions.

Drive cost optimization with tagging, right-sizing, SP/RI coverage, and lifecycle cleanup (EBS/EIP/AMIs).

Empower the team with guardrails, golden runbooks, and automation (Terraform, Ansible, Python) to reduce repetitive tasks.

What You’ll Do Day-to-Day

Triage and prioritize overnight alerts or hot issues, ensuring clarity of ownership.

Keep dashboards accurate and alerts healthy—no noise, no misses.

Review backups and restore points regularly, addressing any gaps proactively.

Support releases and ensure predictable, clean deployments.

Document learnings into runbooks to make the next fix faster and easier.

Lead or delegate break/fix issues to ensure no unresolved incidents linger.

Weekly & Monthly Rhythm

Weekly:

Run Ops Reviews covering incidents, deploys, alerts, costs, capacity, and backups.

Conduct Observability Tune-Ups—remove noise, add missing metrics, and validate synthetics.

Execute Backup/DR restore tests and maintain RPO/RTO evidence.

Review patches and changes for success, rollbacks, and learnings.

Monthly:

Report service availability, SLOs, MTTR, failure rates, backup compliance, and cost insights.

Eliminate recurring issues (e.g., noisy alerts or flaky deploys).

Refresh top-used runbooks and validate DR for a key workload (tabletop or live restore).

Success Looks Like

One clear, reliable dashboard per service with accurate alert routing and low false positives.

100% backup success or retried jobs; successful monthly restore tests; documented RPO/RTO.

MTTR trending down—issues resolved by first responders using runbooks.

Fewer failed changes month-over-month with predictable release rollouts.

Cost optimization stable or improved against growth with ≥95% tagging compliance.

What You Bring

8–10+ years of hands-on experience in cloud and application operations, with deep AWS expertise.

Strong incident leadership and problem-solving skills with proven post-mortem execution.

Solid automation experience using Terraform, Ansible, and Python to simplify operations.

Proven success in running backups and DR drills with real restore validations.

Strong understanding of cloud networking (VPC, TGW, SGs) and AWS operational best practices.

Passion for reliability engineering, operational excellence, and mentoring teams toward self-sufficiency.

Why Join Us

You’ll be the backbone of cloud stability—owning reliability, visibility, and cost efficiency across modern AWS environments. If you’re passionate about automation, uptime, and smooth releases, this role will let you shape an environment where on-call is calm, and operations just flow.