Automation Engineer

• Role: Automation Engineer - Ansible playbooks

• Mode of work: Remote

• Work experience: 7 years - 11 years

• Type of employment: Contract role / Permanent role

About the Role :

Cisco Unified Communications, Collaboration, or Dedicated Instance platforms

Key Responsibility:

• Develop Ansible playbooks

  to automate the configuration and management of Cisco collaboration infrastructure.

• Design

  , configure, and maintain

  Grafana dashboards

  for real-time infrastructure, application, and business metric visualization.
• Create and tune alerting rules to proactively detect performance degradation and operational anomalies.
• Build advanced

  Splunk queries

  , dashboards, and reports to support incident detection and operational troubleshooting.
• Build, deploy, and manage containerized applications using

  Docker

  and maintain orchestration via

  Kubernetes

  manifests.
• Develop and manage

  CI/CD pipelines

  to automate build, test, and deployment processes using tools such as

  Jenkins

  ,

  GitLab CI

  , or

  GitHub Actions

  .
• Implement infrastructure as code (IaC) best practices, driving automation, testing, and continuous delivery throughout the engineering lifecycle.
• Partner with engineers, SREs, and product teams to integrate automation into all phases of the Dedicated Instance service lifecycle.

Qualification:

• Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent practical experience).
• Hands-on experience in automation, DevOps, or infrastructure engineering roles.
• Strong proficiency with

  Ansible

  ,

  Grafana

  ,

  Splunk

  ,

  Docker

  ,

  Kubernetes

  , and

  CI/CD pipelines

  .
• Demonstrated ability to develop scalable automation and monitoring solutions in enterprise environments.
• Excellent troubleshooting and scripting skills (e.g., Python, Bash, or similar).
• Effective communication skills and ability to work across teams in a fast-paced, agile environment.

Preferred Qualifications:

• Experience with Cisco Unified Communications, Collaboration, or Dedicated Instance platforms.
• Familiarity with infrastructure monitoring, logging, and observability tools.
• Experience integrating security and compliance into automation pipelines.
• Certifications in DevOps, cloud platforms (e.g., AWS, Azure), or Cisco technologies are a plus.