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5 Job openings at Kobelco Industrial Machinery India
About Kobelco Industrial Machinery India

Kobelco Construction Machinery India is a subsidiary of Kobelco Construction Machinery Co., Ltd., a leading manufacturer of construction equipment, especially known for their hydraulic excavators.

Customer Support Engineer

Kanchipuram

7 - 12 years

INR 7.0 - 15.0 Lacs P.A.

Work from Office

Full Time

Role & responsibilities We are seeking a highly skilled and motivated Customer Support Technician with expertise in mechanical and electrical systems for machine installation and commissioning. The successful candidate will be responsible for providing technical support to our customers, ensuring the smooth installation, commissioning, and maintenance of machines and equipment. You will work closely with the project management team, engineers, and clients to ensure that all installations and systems meet the highest quality standards. Key Responsibilities: Machine Installation and Commissioning: Oversee and assist in the installation of mechanical and electrical systems and machinery at customer sites. Commission machines, ensuring all systems are functioning according to specification. Perform testing and troubleshooting of equipment during and after installation. Assist in the setup of control systems, wiring, and components for smooth machine operation. Customer Support and Training: Provide technical support to customers before, during, and after installation. Offer on-site training to customers and operators on proper machine operation and maintenance. Troubleshoot customer-reported issues and provide timely solutions, either remotely or by visiting the site. Ensure customer satisfaction by providing excellent technical assistance and resolving issues in a professional and efficient manner. Collaboration and Coordination: Work closely with project engineers, sales, and technical teams to address any client-specific needs. Coordinate with the production team for machine preparation and delivery schedules. Ensure that installation activities are in compliance with safety regulations and company standards. Documentation and Reporting: Maintain accurate records of machine installations, repairs, and service activities. Prepare detailed reports on machine functionality, troubleshooting steps, and resolutions. Ensure that all project documentation, such as manuals, schematics, and service reports, is up to date. Problem-Solving and Continuous Improvement: Identify and address potential issues in the system or installation process. Provide feedback for product design improvements and help implement solutions to reduce downtime and enhance customer satisfaction. Qualifications: Education: Bachelors degree in Mechanical, Electrical Engineering, or a related field. Technical certifications in machine systems or automation are a plus. Experience: Minimum of 6 years of experience in machine installation, commissioning, and maintenance, preferably in an industrial or manufacturing environment. Technical Skills: Strong knowledge of electrical and mechanical systems and their integration in machines. Proficiency in troubleshooting and diagnostic tools for electrical and mechanical systems. Familiarity with PLCs, automation systems, and control panels is an advantage. Understanding of safety regulations and standards related to machine operation and installation.

Purchase Engineer

Kancheepuram, Kanchipuram

2 - 7 years

INR 3.0 - 8.0 Lacs P.A.

Work from Office

Full Time

Job Summary: We are looking for a detail-oriented and strategic Purchase Engineer to join our procurement team. The Purchase Engineer will be responsible for sourcing quality materials, negotiating with suppliers, ensuring timely delivery, and supporting cost-effective purchasing strategies aligned with project and production requirements. Key Responsibilities: Identify, evaluate, and qualify new vendors and suppliers. Understand technical specifications and ensure procurement of materials and components that meet required standards. Prepare RFQs (Request for Quotations), compare quotes, and negotiate prices, terms, and delivery schedules. Issue Purchase Orders (POs) and monitor order status to ensure timely delivery. Collaborate with internal teams (design, production, QA/QC, finance) to align purchasing decisions with project and operational needs. Maintain accurate procurement records and documentation. Assist in nventory control and materials planning. Track supplier performance and manage vendor relationships. Work on cost reduction initiatives and process improvements in the procurement function. Ensure compliance with company policies and industry regulations. Key Skills & Competencies: Strong negotiation and communication skills Technical understanding of engineering drawings and specifications Knowledge of supply chain management principles Proficiency in ERP systems (e.g., SAP) Problem-solving and analytical skills Familiarity with vendor development and auditing Attention to detail and excellent organizational skills. Preferred Qualifications: Mechanical Engineering Background : B.E./B.Tech in Mechanical Engineering or a related field. Industry Experience : Experience in sourcing and purchasing Capital equipment, consumables and components for the industrial machinery, heavy engineering, or manufacturing sectors.

SCADA and CMS Developer

Chennai

5 - 10 years

INR 8.0 - 12.0 Lacs P.A.

Work from Office

Full Time

Role & responsibilities Design and develop SCADA/HMI applications for monitoring, control, visualization, and data logging using platforms like Wonderware, Ignition, WinCC, or Citect Interface SCADA with PLCs (Siemens, Allen-Bradley, etc.) and industrial protocols (OPC UA, Modbus, Ethernet/IP) Develop a real-time condition monitoring system using sensors (vibration, temperature, current, etc.) integrated with DAQs or embedded platforms Implement predictive analytics and machine learning models to detect faults, estimate health indices, and predict failures (RUL) Design and deploy self-healing logic that initiates corrective actions (via PLC or edge devices) to minimize downtime Build dashboards for equipment diagnostics, historical trends, and alerts using visualization tools (Grafana, Power BI, Ignition Perspective, etc.) Integrate SCADA, CMS, and analytics into a seamless user interface Coordinate with cross-functional teams (mechanical, instrumentation, software) to understand failure modes and operational needs. Conduct field validation, testing, and commissioning of systems on live equipment. Ensure system security, uptime, scalability, and compliance with industrial standards. Required Skills & Qualifications: Bachelors or Master’s in Electrical, Electronics, Mechatronics, Instrumentation, or Computer Engineering 5+ years’ experience in SCADA development, control systems integration, or industrial automation Solid understanding of sensor data acquisition , signal processing, and industrial instrumentation Hands-on with PLC programming and control logic (Siemens, Allen-Bradley, etc.) Strong knowledge of Python, MATLAB , or equivalent for data analytics and AI model development Experience with machine learning libraries (TensorFlow, PyTorch, scikit-learn) Familiarity with edge computing platforms (Jetson Nano, etc.) and IIoT integration (AWS IoT, Azure IoT Edge) Proficient in SQL/time-series databases (InfluxDB, TimescaleDB) and visualization platforms Knowledge of industrial failure modes and predictive maintenance methodologies Excellent troubleshooting, problem-solving, and documentation skills

Customer Support Engineer - Mechanical

Kanchipuram

2 - 7 years

INR 3.0 - 6.0 Lacs P.A.

Work from Office

Full Time

We are seeking a highly skilled and experienced Customer Service and Support Engineer with expertise in Rubber Processing Machineries, specifically Internal Mixers and Extruders. The ideal candidate will have a background in customer service, technical support, and commissioning of heavy machinery, as well as troubleshooting skills in hydraulic systems. This role requires a dynamic professional who can work closely with customers to ensure equipment performance and provide excellent service. Roles and Responsibilities: Equipment Testing & Service: Perform testing of capital equipment to ensure compliance with specifications and standards. Address and service key parts if any issues arise during testing. Customer Coordination: Coordinate customer inspections and equipment demonstrations to ensure successful outcomes. Address customer queries, complaints, and provide necessary information during these engagements. Commissioning & Servicing: Manage the commissioning and servicing of equipment at customer locations, ensuring smooth operations and performance. Provide training on operating procedures and safety aspects after commissioning. Travel & Technical Tools: Willingness to travel for onsite customer support and troubleshooting. Proficiency in SAP and CRM systems for managing customer data and service requests. Efficiency & Reporting: Minimize testing time while ensuring high standards. Create and maintain minutes of meetings (MOM) and gather customer service ratings after every visit. Customer Support: Provide timely responses to customer calls and resolve any concerns or technical issues. Offer continuous product support and guidance throughout the lifecycle of the equipment. Training & Knowledge Sharing: Conduct training sessions for customers on the proper use of machinery, including operational dos and donts, and safety measures. Update and maintain a database of organizational knowledge for ongoing reference and improvement. Competency Required: Technical Expertise: In-depth product knowledge of Rubber Processing Machinery, including Internal Mixers and Extruders. Strong troubleshooting skills, especially in hydraulic systems. 2 to 7 years of experience in the customer support field with a B.Tech / B.E in Mechanical or a Diploma in Mechanical. Candidate should be willing to relocate to Kanchipuram. Candidate must be ready to travel to customer locations. Communication Skills: Excellent interpersonal and communication skills, with the ability to engage and support customers effectively. Proficiency in English and Hindi for communication with diverse customer bases. Operational Knowledge: Strong understanding of machinery operation, maintenance, and safety. Ability to effectively manage time and prioritize tasks. Software Proficiency: Proficiency in SAP for inventory management, service tracking, and CRM systems for customer relationship management. Accountability: Timeliness: Ensure on-time commissioning of equipment and adherence to project timelines. Ensure that all equipment testing is conducted, and results meet organizational standards. Customer Satisfaction: Ensure a high level of customer satisfaction through timely, effective service and troubleshooting. Maintain accurate records of customer interactions and service history. Database Management: Regularly update and maintain a comprehensive database of customer interactions, service records, and technical documentation.

Customer Support Engineer - Electrical

Kanchipuram

2 - 7 years

INR 2.5 - 6.0 Lacs P.A.

Work from Office

Full Time

We are seeking a highly skilled and experienced Customer Support Engineer Electrical with expertise in rubber processing machinery, particularly Internal Mixers and Extruders. The ideal candidate should have 2 to 7 years of experience in customer service, technical support, and commissioning of heavy machinery. Knowledge of hydraulic systems for troubleshooting is also required. This role requires a dynamic professional who can work closely with customers to ensure optimal equipment performance and deliver excellent service. Roles and Responsibilities: Testing of Capital Equipment: Conduct rigorous testing of electrical capital equipment, ensuring that all results adhere to specified standards and meet customer requirements. Service and Maintenance: Diagnose and resolve any technical issues that may arise during equipment testing or usage. Perform servicing and maintenance on key parts to ensure optimum performance and longevity. Panel Inspection and Testing: Proficiently inspect and test electrical panels to guarantee their quality, safety, and functionality. Commissioning: Participate in the commissioning process of capital equipment at customer sites, ensuring a successful and efficient setup. Customer Support: Provide excellent customer support by promptly addressing inquiries, concerns, and technical issues related to electrical equipment. Travel: Be willing to travel to customer sites for equipment installation, commissioning, and troubleshooting, as required. SAP and CRM Knowledge: Utilize SAP and CRM systems efficiently to manage customer interactions, track service requests, and maintain comprehensive records. Expertise in PLC, SCADA, HMI, Drive & Control Devices, Motor, Panel, and Hydraulics: Demonstrate in-depth knowledge and hands-on experience in the operation, troubleshooting, and repair of electrical components and systems. Competency Required: Education: Bachelor's degree in Electrical Engineering (B.E. Electrical) or a Diploma in Electrical. Experience: 2 to 7 years of relevant experience in testing, commissioning, and servicing electrical capital equipment. Technical Skills: Proficiency in PLC, SCADA, HMI, Drive & Control Devices, Motor, Panel, and hydraulics systems. Customer-Centric: Strong customer service orientation with excellent communication and interpersonal skills to effectively interact with clients. Communication Skills: Excellent interpersonal and communication skills, with the ability to engage and support customers effectively. Proficiency in English and Hindi for communication with diverse customer bases. Problem-Solving Abilities: Ability to diagnose and troubleshoot complex electrical issues, providing efficient and effective solutions. Travel Flexibility: Willingness to travel extensively to customer sites across India for on-site support and project implementation. SAP and CRM Familiarity: Knowledge and experience in utilizing SAP and CRM systems for managing customer interactions and service requests. Accountability: Timeliness: Ensure on-time commissioning of equipment and adherence to project timelines. Ensure that all equipment testing is conducted, and results meet organizational standards. Customer Satisfaction: Ensure a high level of customer satisfaction through timely, effective service and troubleshooting. Maintain accurate records of customer interactions and service history. Database Management: Regularly update and maintain a comprehensive database of customer interactions, service records, and technical documentation.

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Kobelco Industrial Machinery India

Kobelco Industrial Machinery India

Kobelco Industrial Machinery India

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Construction Machinery

Pune

Approx. 200-400 Employees

5 Jobs

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Job Titles Overview

Customer Support Engineer (1)
Purchase Engineer (1)
SCADA and CMS Developer (1)
Customer Support Engineer - Mechanical (1)