Audit Lead – Concurrent Audits

Job Title: Audit Lead – Concurrent, Third-Party Calling & Billing Audits Department: Internal Audit Reports To: Head – Internal Audit Experience: 8–12 years in Internal Audit or Risk functions (preferably in Telecom, BFSI, or Service sectors) Qualification: Chartered Accountant / MBA / Certified Internal Auditor preferred Role Purpose: To lead and manage all concurrent audits, third-party calling audits, and billing audit processes across the organization, ensuring comprehensive risk coverage, process compliance, and mitigation of key operational risks. Key Responsibilities Audit Planning & Risk Assessment Align and allocate internal resources for performing risk assessments and other planning activities. Develop risk assessment reports for audits in scope as per the annual audit plan. Prepare and finalize the audit plan incorporating inputs from business units, risk indicators, and compliance functions. Execution of Audits Lead and manage all audits pertaining to: Concurrent Audits Third-Party Calling Audits Billing Audits Define and analyze audit triggers and risk events across these areas. Prepare a detailed audit execution plan with appropriate resource allocation for each audit activity. Ensure timely initiation and closure of audits in collaboration with function heads and stakeholders. Reporting & Communication Provide regular updates to Head – Internal Audit regarding the status, developments, and critical findings of ongoing audits. Prepare final audit presentations and reports for the Audit Committee of the Board. Conduct critical or confidential investigations as assigned by the MD & CEO / COO / Head of Internal Audit and submit formal findings. Compliance & Quality Assurance Ensure all audits are conducted as per Internal Audit Manual, policies, and approved checklists. Maintain high standards in quality of findings and ensure effective follow-up and closure of open audit points. Lead and manage external quality assurance reviews by external consultants/agencies. Drive Action Taken Report (ATR) processes in coordination with process owners. Risk Consolidation & Corrective Action Consolidate findings from all audits to present a unified risk profile to Head of Internal Audit. Collaborate with process owners to design corrective action plans and monitor their effective implementation. Promote ongoing process documentation and compliance with organizational process guidelines. Critical Success Factors Strong experience in internal auditing, risk assessment, and compliance frameworks. Proven expertise in concurrent audit management, telecom or service billing audits, or third-party call audits. Excellent reporting, presentation, and stakeholder engagement skills. Deep understanding of risk control matrices, audit triggers, and process gaps. Desirable Skills Experience managing external assurance providers or consultants. Exposure to confidential investigations and board-level reporting. Familiarity with process automation, audit digitization tools, or GRC platforms.